GP Practice

The Albion Surgery

G83006

Compare to

Registered patients

16,060

NHS Digital list size

GP FTE

12.75

NHS Digital workforce

Patients per GP FTE

1,260

Items per patient

1.34

prescribing volume

GPPS overall good

78.9%

patient experience

Access KPIs · August 2025

Same-day %

46%

Month: August 2025

Appts per 1K patients

310

all bookings (incl. triage)

Patient contacts per 1K

309

F2F + phone + video only

28+ day backlog

1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face51.9%
Telephone25.1%
Video / online22.5%
Triage2.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %46.0%43.0%+3.0%
Face-to-face %51.9%58.4%-6.5%
Telephone %25.1%21.9%+3.2%
Appts per 1K310.1479.7-169.6
Triage %2.9%8.7%-5.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080214264Same-day % · 2023-09: 41.7%Same-day % · 2023-10: 49.8%Same-day % · 2023-11: 48.0%Same-day % · 2023-12: 49.1%Same-day % · 2024-01: 50.1%Same-day % · 2024-02: 45.8%Same-day % · 2024-03: 48.0%Same-day % · 2024-04: 49.3%Same-day % · 2024-05: 47.0%Same-day % · 2024-06: 47.8%Same-day % · 2024-07: 50.2%Same-day % · 2024-08: 51.1%Same-day % · 2024-09: 47.9%Same-day % · 2024-10: 42.7%Same-day % · 2024-11: 46.9%Same-day % · 2024-12: 49.7%Same-day % · 2025-01: 54.1%Same-day % · 2025-02: 55.4%Same-day % · 2025-03: 55.2%Same-day % · 2025-04: 57.0%Same-day % · 2025-05: 43.1%Same-day % · 2025-06: 42.5%Same-day % · 2025-07: 40.4%Same-day % · 2025-08: 46.0%F2F % · 2023-09: 51.4%F2F % · 2023-10: 44.3%F2F % · 2023-11: 44.0%F2F % · 2023-12: 43.0%F2F % · 2024-01: 40.3%F2F % · 2024-02: 43.0%F2F % · 2024-03: 40.2%F2F % · 2024-04: 41.7%F2F % · 2024-05: 43.3%F2F % · 2024-06: 44.4%F2F % · 2024-07: 44.3%F2F % · 2024-08: 42.3%F2F % · 2024-09: 42.8%F2F % · 2024-10: 48.7%F2F % · 2024-11: 43.0%F2F % · 2024-12: 40.5%F2F % · 2025-01: 36.3%F2F % · 2025-02: 37.7%F2F % · 2025-03: 35.7%F2F % · 2025-04: 36.5%F2F % · 2025-05: 51.0%F2F % · 2025-06: 48.5%F2F % · 2025-07: 49.9%F2F % · 2025-08: 51.9%Phone % · 2023-09: 34.6%Phone % · 2023-10: 39.0%Phone % · 2023-11: 40.8%Phone % · 2023-12: 42.5%Phone % · 2024-01: 43.6%Phone % · 2024-02: 40.2%Phone % · 2024-03: 41.1%Phone % · 2024-04: 39.7%Phone % · 2024-05: 41.8%Phone % · 2024-06: 38.9%Phone % · 2024-07: 37.8%Phone % · 2024-08: 39.1%Phone % · 2024-09: 39.7%Phone % · 2024-10: 34.7%Phone % · 2024-11: 39.7%Phone % · 2024-12: 41.6%Phone % · 2025-01: 40.4%Phone % · 2025-02: 41.2%Phone % · 2025-03: 40.5%Phone % · 2025-04: 41.9%Phone % · 2025-05: 26.2%Phone % · 2025-06: 27.3%Phone % · 2025-07: 26.5%Phone % · 2025-08: 25.1%Video % · 2023-09: 13.1%Video % · 2023-10: 15.7%Video % · 2023-11: 14.3%Video % · 2023-12: 11.1%Video % · 2024-01: 12.5%Video % · 2024-02: 15.7%Video % · 2024-03: 17.8%Video % · 2024-04: 17.6%Video % · 2024-05: 14.0%Video % · 2024-06: 15.7%Video % · 2024-07: 16.9%Video % · 2024-08: 17.6%Video % · 2024-09: 16.6%Video % · 2024-10: 15.7%Video % · 2024-11: 16.6%Video % · 2024-12: 17.1%Video % · 2025-01: 22.4%Video % · 2025-02: 20.5%Video % · 2025-03: 23.0%Video % · 2025-04: 20.8%Video % · 2025-05: 21.3%Video % · 2025-06: 23.1%Video % · 2025-07: 22.6%Video % · 2025-08: 22.5%Triage % · 2023-09: 1.1%Triage % · 2023-10: 17.9%Triage % · 2023-11: 13.5%Triage % · 2023-12: 17.8%Triage % · 2024-01: 17.4%Triage % · 2024-02: 15.8%Triage % · 2024-03: 17.2%Triage % · 2024-04: 19.2%Triage % · 2024-05: 18.4%Triage % · 2024-06: 19.1%Triage % · 2024-07: 18.7%Triage % · 2024-08: 18.7%Triage % · 2024-09: 18.4%Triage % · 2024-10: 16.5%Triage % · 2024-11: 17.0%Triage % · 2024-12: 19.1%Triage % · 2025-01: 19.1%Triage % · 2025-02: 19.3%Triage % · 2025-03: 18.9%Triage % · 2025-04: 19.1%Triage % · 2025-05: 2.4%Triage % · 2025-06: 2.8%Triage % · 2025-07: 2.7%Triage % · 2025-08: 2.9%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-084,4666,2398,0129,7852023-09: 8,716 appointments2023-10: 7,529 appointments2023-11: 7,730 appointments2023-12: 6,554 appointments2024-01: 7,542 appointments2024-02: 7,551 appointments2024-03: 7,377 appointments2024-04: 7,257 appointments2024-05: 7,646 appointments2024-06: 6,914 appointments2024-07: 7,661 appointments2024-08: 6,750 appointments2024-09: 7,305 appointments2024-10: 9,270 appointments2024-11: 7,667 appointments2024-12: 7,115 appointments2025-01: 7,846 appointments2025-02: 7,008 appointments2025-03: 7,350 appointments2025-04: 6,933 appointments2025-05: 5,315 appointments2025-06: 5,591 appointments2025-07: 5,931 appointments2025-08: 4,981 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082783884996092023-09: 542.7 appts per 1,000 patients2023-10: 468.8 appts per 1,000 patients2023-11: 481.3 appts per 1,000 patients2023-12: 408.1 appts per 1,000 patients2024-01: 469.6 appts per 1,000 patients2024-02: 470.2 appts per 1,000 patients2024-03: 459.3 appts per 1,000 patients2024-04: 451.9 appts per 1,000 patients2024-05: 476.1 appts per 1,000 patients2024-06: 430.5 appts per 1,000 patients2024-07: 477 appts per 1,000 patients2024-08: 420.3 appts per 1,000 patients2024-09: 454.9 appts per 1,000 patients2024-10: 577.2 appts per 1,000 patients2024-11: 477.4 appts per 1,000 patients2024-12: 443 appts per 1,000 patients2025-01: 488.5 appts per 1,000 patients2025-02: 436.4 appts per 1,000 patients2025-03: 457.7 appts per 1,000 patients2025-04: 431.7 appts per 1,000 patients2025-05: 330.9 appts per 1,000 patients2025-06: 348.1 appts per 1,000 patients2025-07: 369.3 appts per 1,000 patients2025-08: 310.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 41.7%September 2023 · 1 day: 6.5%September 2023 · 2–7 days: 11.7%September 2023 · 8–14 days: 9.3%September 2023 · 15–21 days: 7.1%September 2023 · 22–28 days: 6.7%September 2023 · > 28 days: 16.9%October 2023 · Same day: 49.8%October 2023 · 1 day: 6.3%October 2023 · 2–7 days: 13.5%October 2023 · 8–14 days: 13.1%October 2023 · 15–21 days: 11.0%October 2023 · 22–28 days: 4.4%October 2023 · > 28 days: 1.9%November 2023 · Same day: 48.0%November 2023 · 1 day: 6.9%November 2023 · 2–7 days: 17.6%November 2023 · 8–14 days: 12.5%November 2023 · 15–21 days: 8.0%November 2023 · 22–28 days: 4.6%November 2023 · > 28 days: 2.4%December 2023 · Same day: 49.1%December 2023 · 1 day: 5.9%December 2023 · 2–7 days: 15.9%December 2023 · 8–14 days: 12.1%December 2023 · 15–21 days: 10.5%December 2023 · 22–28 days: 4.3%December 2023 · > 28 days: 2.3%January 2024 · Same day: 50.1%January 2024 · 1 day: 6.4%January 2024 · 2–7 days: 15.5%January 2024 · 8–14 days: 11.6%January 2024 · 15–21 days: 10.1%January 2024 · 22–28 days: 4.4%January 2024 · > 28 days: 1.9%February 2024 · Same day: 45.8%February 2024 · 1 day: 6.3%February 2024 · 2–7 days: 15.8%February 2024 · 8–14 days: 17.2%February 2024 · 15–21 days: 9.6%February 2024 · 22–28 days: 3.9%February 2024 · > 28 days: 1.4%March 2024 · Same day: 48.0%March 2024 · 1 day: 6.9%March 2024 · 2–7 days: 17.4%March 2024 · 8–14 days: 15.3%March 2024 · 15–21 days: 7.2%March 2024 · 22–28 days: 3.5%March 2024 · > 28 days: 1.7%April 2024 · Same day: 49.3%April 2024 · 1 day: 7.7%April 2024 · 2–7 days: 19.1%April 2024 · 8–14 days: 14.9%April 2024 · 15–21 days: 4.2%April 2024 · 22–28 days: 2.8%April 2024 · > 28 days: 2.0%May 2024 · Same day: 47.0%May 2024 · 1 day: 8.1%May 2024 · 2–7 days: 20.4%May 2024 · 8–14 days: 15.0%May 2024 · 15–21 days: 3.9%May 2024 · 22–28 days: 2.9%May 2024 · > 28 days: 2.6%June 2024 · Same day: 47.8%June 2024 · 1 day: 7.6%June 2024 · 2–7 days: 20.7%June 2024 · 8–14 days: 15.5%June 2024 · 15–21 days: 2.8%June 2024 · 22–28 days: 3.3%June 2024 · > 28 days: 2.3%July 2024 · Same day: 50.2%July 2024 · 1 day: 9.0%July 2024 · 2–7 days: 20.9%July 2024 · 8–14 days: 12.6%July 2024 · 15–21 days: 3.0%July 2024 · 22–28 days: 2.7%July 2024 · > 28 days: 1.5%August 2024 · Same day: 51.1%August 2024 · 1 day: 6.6%August 2024 · 2–7 days: 19.3%August 2024 · 8–14 days: 14.3%August 2024 · 15–21 days: 3.3%August 2024 · 22–28 days: 2.5%August 2024 · > 28 days: 2.9%September 2024 · Same day: 47.9%September 2024 · 1 day: 7.6%September 2024 · 2–7 days: 18.9%September 2024 · 8–14 days: 15.0%September 2024 · 15–21 days: 5.1%September 2024 · 22–28 days: 3.4%September 2024 · > 28 days: 2.1%October 2024 · Same day: 42.7%October 2024 · 1 day: 8.1%October 2024 · 2–7 days: 15.0%October 2024 · 8–14 days: 14.8%October 2024 · 15–21 days: 11.1%October 2024 · 22–28 days: 7.1%October 2024 · > 28 days: 1.3%November 2024 · Same day: 46.9%November 2024 · 1 day: 6.5%November 2024 · 2–7 days: 15.9%November 2024 · 8–14 days: 14.7%November 2024 · 15–21 days: 8.9%November 2024 · 22–28 days: 4.5%November 2024 · > 28 days: 2.5%December 2024 · Same day: 49.7%December 2024 · 1 day: 6.1%December 2024 · 2–7 days: 16.1%December 2024 · 8–14 days: 17.9%December 2024 · 15–21 days: 5.3%December 2024 · 22–28 days: 3.0%December 2024 · > 28 days: 2.0%January 2025 · Same day: 54.1%January 2025 · 1 day: 6.6%January 2025 · 2–7 days: 17.6%January 2025 · 8–14 days: 12.7%January 2025 · 15–21 days: 4.6%January 2025 · 22–28 days: 3.2%January 2025 · > 28 days: 1.2%February 2025 · Same day: 55.4%February 2025 · 1 day: 6.7%February 2025 · 2–7 days: 16.3%February 2025 · 8–14 days: 10.8%February 2025 · 15–21 days: 5.0%February 2025 · 22–28 days: 4.2%February 2025 · > 28 days: 1.6%March 2025 · Same day: 55.2%March 2025 · 1 day: 6.7%March 2025 · 2–7 days: 15.1%March 2025 · 8–14 days: 10.9%March 2025 · 15–21 days: 5.5%March 2025 · 22–28 days: 4.8%March 2025 · > 28 days: 1.7%April 2025 · Same day: 57.0%April 2025 · 1 day: 8.0%April 2025 · 2–7 days: 15.0%April 2025 · 8–14 days: 9.7%April 2025 · 15–21 days: 4.5%April 2025 · 22–28 days: 3.8%April 2025 · > 28 days: 2.1%May 2025 · Same day: 43.1%May 2025 · 1 day: 8.2%May 2025 · 2–7 days: 22.8%May 2025 · 8–14 days: 15.3%May 2025 · 15–21 days: 4.1%May 2025 · 22–28 days: 4.0%May 2025 · > 28 days: 2.6%June 2025 · Same day: 42.5%June 2025 · 1 day: 7.8%June 2025 · 2–7 days: 23.5%June 2025 · 8–14 days: 16.7%June 2025 · 15–21 days: 5.0%June 2025 · 22–28 days: 3.1%June 2025 · > 28 days: 1.3%July 2025 · Same day: 40.4%July 2025 · 1 day: 9.5%July 2025 · 2–7 days: 24.9%July 2025 · 8–14 days: 16.2%July 2025 · 15–21 days: 4.4%July 2025 · 22–28 days: 3.4%July 2025 · > 28 days: 1.3%August 2025 · Same day: 46.0%August 2025 · 1 day: 7.3%August 2025 · 2–7 days: 19.7%August 2025 · 8–14 days: 17.3%August 2025 · 15–21 days: 5.5%August 2025 · 22–28 days: 3.2%August 2025 · > 28 days: 1.0%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-6.9%
Face-to-face %+7.4%
Telephone %-11.2%
Same-day %-5.8%
Appts per 1K-6.9%
Triage %-45.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage rose to 51.9%, up from the practice's trailing average of 48.5%. This is the most significant change this month.

Several trends and step changes are worth noting. The phone percentage dropped by 11.2% month-on-month, continuing a downward trend that began in 2025-05. The triage percentage also fell sharply by 45.2% month-on-month, following a similar pattern. These shifts may indicate a change in workflow or recording policies.

To investigate, review whether the phone-mix shift in 2025-02 aligns with a system change. Also, verify if the triage dip in 2025-07 is due to a recording artefact or a genuine change in practice.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-07
value 2.7 · avg 15.8 ± 6
phonePct2025-07
value 26.5 · avg 37.5 ± 5.2
triagePct2025-06
value 2.8 · avg 17.2 ± 4.5
phonePct2025-06
value 27.3 · avg 38.5 ± 4.1
triagePct2025-05
value 2.4 · avg 18.5 ± 0.9
phonePct2025-05
value 26.2 · avg 39.8 ± 2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-05
41.9 → 26.2 (-37.5%)
triagePct2025-05
19.1 → 2.4 (-87.4%)
videoPct2025-01
17.1 → 22.4 (+31%)
dnaRate2025-01
4.3 → 2.7 (-37.2%)
dnaRate2024-11
11.3 → 4.3 (-61.9%)
dnaRate2024-10
4.7 → 11.3 (+140.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

12.75

Nurse FTE

1.49

Direct Patient Care FTE

6.67

Admin FTE

19.56

1 practices reporting · 100.0% coverage

Staff group mix

GP12.8 FTE · 32%
Nurse1.5 FTE · 4%
Direct Patient Care6.7 FTE · 16%
Admin19.6 FTE · 48%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP12.75 FTE · 17 headcount
Partner3.33 FTE (26%) · 3 hc
Salaried3.98 FTE (31%) · 8 hc
Training (ST/F)5.33 FTE (42%) · 5 hc
Retainer0.11 FTE (1%) · 1 hc
Nurses1.49 FTE · 2 headcount
Practice Nurse1.49 FTE (100%) · 2 hc
Admin / Non-clinical19.57 FTE · 25 headcount
Management1.00 FTE (5%) · 1 hc
Reception / Admin10.58 FTE (54%) · 15 hc
Other7.99 FTE (41%) · 9 hc
Direct Patient Care6.67 FTE · 8 headcount
Pharmacist2.39 FTE (36%) · 3 hc
HCA / Nursing Assistant0.80 FTE (12%) · 1 hc
Paramedic1.00 FTE (15%) · 1 hc
Physiotherapist0.48 FTE (7%) · 1 hc
Other2.00 FTE (30%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071422GP · 2024-03: 12 FTEGP · 2024-04: 13 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 11 FTEGP · 2025-07: 11 FTEGP · 2025-08: 12 FTEGP · 2025-09: 12 FTEGP · 2025-10: 11 FTEGP · 2025-11: 12 FTEGP · 2025-12: 12 FTEGP · 2026-01: 12 FTEGP · 2026-02: 13 FTEGP · 2026-03: 13 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 7 FTEDPC · 2025-08: 7 FTEDPC · 2025-09: 7 FTEDPC · 2025-10: 7 FTEDPC · 2025-11: 7 FTEDPC · 2025-12: 7 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 7 FTEDPC · 2026-03: 7 FTEAdmin · 2024-03: 19 FTEAdmin · 2024-04: 19 FTEAdmin · 2024-05: 18 FTEAdmin · 2024-06: 19 FTEAdmin · 2024-07: 19 FTEAdmin · 2024-08: 19 FTEAdmin · 2024-09: 19 FTEAdmin · 2024-10: 19 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 19 FTEAdmin · 2025-04: 19 FTEAdmin · 2025-05: 18 FTEAdmin · 2025-06: 18 FTEAdmin · 2025-07: 18 FTEAdmin · 2025-08: 18 FTEAdmin · 2025-09: 18 FTEAdmin · 2025-10: 18 FTEAdmin · 2025-11: 20 FTEAdmin · 2025-12: 20 FTEAdmin · 2026-01: 20 FTEAdmin · 2026-02: 20 FTEAdmin · 2026-03: 20 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good78.9%
Phone easy21.5%
Website easy53.8%
100.0% coverage

Prescribing volume

1.34

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.