GP Practice

St Marks Pms

G83039

Compare to

Registered patients

10,467

NHS Digital list size

GP FTE

6.85

NHS Digital workforce

Patients per GP FTE

1,528

Items per patient

1.37

prescribing volume

GPPS overall good

77.9%

patient experience

Access KPIs · August 2025

Same-day %

27.1%

Month: August 2025

Appts per 1K patients

291

all bookings (incl. triage)

Patient contacts per 1K

291

F2F + phone + video only

28+ day backlog

0.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face77.4%
Telephone22.4%
Triage8.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %27.1%43.0%-15.9%
Face-to-face %77.4%58.4%+19.0%
Telephone %22.4%21.9%+0.5%
Appts per 1K291.4479.7-188.3
Triage %8.5%8.7%-0.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080295988Same-day % · 2023-09: 24.6%Same-day % · 2023-10: 26.6%Same-day % · 2023-11: 26.3%Same-day % · 2023-12: 29.6%Same-day % · 2024-01: 28.6%Same-day % · 2024-02: 28.1%Same-day % · 2024-03: 28.2%Same-day % · 2024-04: 27.6%Same-day % · 2024-05: 26.3%Same-day % · 2024-06: 30.2%Same-day % · 2024-07: 29.3%Same-day % · 2024-08: 27.5%Same-day % · 2024-09: 24.6%Same-day % · 2024-10: 24.1%Same-day % · 2024-11: 24.2%Same-day % · 2024-12: 30.6%Same-day % · 2025-01: 26.0%Same-day % · 2025-02: 30.1%Same-day % · 2025-03: 29.2%Same-day % · 2025-04: 26.9%Same-day % · 2025-05: 29.8%Same-day % · 2025-06: 29.5%Same-day % · 2025-07: 27.6%Same-day % · 2025-08: 27.1%F2F % · 2023-09: 74.7%F2F % · 2023-10: 77.4%F2F % · 2023-11: 76.0%F2F % · 2023-12: 73.1%F2F % · 2024-01: 69.2%F2F % · 2024-02: 71.2%F2F % · 2024-03: 72.7%F2F % · 2024-04: 73.9%F2F % · 2024-05: 74.8%F2F % · 2024-06: 75.7%F2F % · 2024-07: 76.5%F2F % · 2024-08: 74.6%F2F % · 2024-09: 75.9%F2F % · 2024-10: 79.0%F2F % · 2024-11: 77.5%F2F % · 2024-12: 77.6%F2F % · 2025-01: 78.0%F2F % · 2025-02: 74.7%F2F % · 2025-03: 75.5%F2F % · 2025-04: 75.5%F2F % · 2025-05: 77.7%F2F % · 2025-06: 76.9%F2F % · 2025-07: 74.0%F2F % · 2025-08: 77.4%Phone % · 2023-09: 25.1%Phone % · 2023-10: 22.3%Phone % · 2023-11: 24.0%Phone % · 2023-12: 26.8%Phone % · 2024-01: 30.8%Phone % · 2024-02: 28.8%Phone % · 2024-03: 27.0%Phone % · 2024-04: 25.8%Phone % · 2024-05: 25.0%Phone % · 2024-06: 24.1%Phone % · 2024-07: 23.2%Phone % · 2024-08: 25.2%Phone % · 2024-09: 23.5%Phone % · 2024-10: 20.8%Phone % · 2024-11: 22.3%Phone % · 2024-12: 22.1%Phone % · 2025-01: 21.7%Phone % · 2025-02: 24.9%Phone % · 2025-03: 24.1%Phone % · 2025-04: 24.4%Phone % · 2025-05: 22.1%Phone % · 2025-06: 22.7%Phone % · 2025-07: 25.8%Phone % · 2025-08: 22.4%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 6.9%Triage % · 2023-10: 7.5%Triage % · 2023-11: 5.4%Triage % · 2023-12: 7.4%Triage % · 2024-01: 8.3%Triage % · 2024-02: 6.8%Triage % · 2024-03: 7.3%Triage % · 2024-04: 6.4%Triage % · 2024-05: 6.8%Triage % · 2024-06: 8.8%Triage % · 2024-07: 7.7%Triage % · 2024-08: 6.3%Triage % · 2024-09: 7.8%Triage % · 2024-10: 5.6%Triage % · 2024-11: 7.8%Triage % · 2024-12: 8.5%Triage % · 2025-01: 8.3%Triage % · 2025-02: 9.7%Triage % · 2025-03: 10.0%Triage % · 2025-04: 8.5%Triage % · 2025-05: 8.2%Triage % · 2025-06: 8.6%Triage % · 2025-07: 9.3%Triage % · 2025-08: 8.5%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,6213,2723,9244,5752023-09: 3,346 appointments2023-10: 3,662 appointments2023-11: 3,347 appointments2023-12: 2,810 appointments2024-01: 3,137 appointments2024-02: 3,001 appointments2024-03: 3,071 appointments2024-04: 3,103 appointments2024-05: 3,482 appointments2024-06: 3,064 appointments2024-07: 3,493 appointments2024-08: 2,909 appointments2024-09: 3,194 appointments2024-10: 4,386 appointments2024-11: 3,556 appointments2024-12: 3,003 appointments2025-01: 3,345 appointments2025-02: 2,871 appointments2025-03: 3,045 appointments2025-04: 3,127 appointments2025-05: 2,994 appointments2025-06: 3,157 appointments2025-07: 3,479 appointments2025-08: 3,050 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082503133754372023-09: 319.7 appts per 1,000 patients2023-10: 349.9 appts per 1,000 patients2023-11: 319.8 appts per 1,000 patients2023-12: 268.5 appts per 1,000 patients2024-01: 299.7 appts per 1,000 patients2024-02: 286.7 appts per 1,000 patients2024-03: 293.4 appts per 1,000 patients2024-04: 296.5 appts per 1,000 patients2024-05: 332.7 appts per 1,000 patients2024-06: 292.7 appts per 1,000 patients2024-07: 333.7 appts per 1,000 patients2024-08: 277.9 appts per 1,000 patients2024-09: 305.1 appts per 1,000 patients2024-10: 419 appts per 1,000 patients2024-11: 339.7 appts per 1,000 patients2024-12: 286.9 appts per 1,000 patients2025-01: 319.6 appts per 1,000 patients2025-02: 274.3 appts per 1,000 patients2025-03: 290.9 appts per 1,000 patients2025-04: 298.7 appts per 1,000 patients2025-05: 286 appts per 1,000 patients2025-06: 301.6 appts per 1,000 patients2025-07: 332.4 appts per 1,000 patients2025-08: 291.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 24.6%September 2023 · 1 day: 9.1%September 2023 · 2–7 days: 34.3%September 2023 · 8–14 days: 24.8%September 2023 · 15–21 days: 6.0%September 2023 · 22–28 days: 1.1%October 2023 · Same day: 26.6%October 2023 · 1 day: 7.2%October 2023 · 2–7 days: 25.0%October 2023 · 8–14 days: 28.5%October 2023 · 15–21 days: 9.6%October 2023 · 22–28 days: 2.6%October 2023 · > 28 days: 0.6%November 2023 · Same day: 26.3%November 2023 · 1 day: 8.6%November 2023 · 2–7 days: 25.0%November 2023 · 8–14 days: 28.3%November 2023 · 15–21 days: 9.0%November 2023 · 22–28 days: 1.6%November 2023 · > 28 days: 1.3%December 2023 · Same day: 29.6%December 2023 · 1 day: 8.2%December 2023 · 2–7 days: 25.5%December 2023 · 8–14 days: 28.1%December 2023 · 15–21 days: 8.4%December 2023 · 22–28 days: 0.1%January 2024 · Same day: 28.6%January 2024 · 1 day: 7.2%January 2024 · 2–7 days: 27.5%January 2024 · 8–14 days: 30.4%January 2024 · 15–21 days: 6.0%January 2024 · 22–28 days: 0.2%February 2024 · Same day: 28.1%February 2024 · 1 day: 7.2%February 2024 · 2–7 days: 22.7%February 2024 · 8–14 days: 35.6%February 2024 · 15–21 days: 6.5%March 2024 · Same day: 28.2%March 2024 · 1 day: 7.3%March 2024 · 2–7 days: 23.5%March 2024 · 8–14 days: 34.0%March 2024 · 15–21 days: 7.0%April 2024 · Same day: 27.6%April 2024 · 1 day: 7.3%April 2024 · 2–7 days: 28.3%April 2024 · 8–14 days: 28.8%April 2024 · 15–21 days: 8.0%May 2024 · Same day: 26.3%May 2024 · 1 day: 7.3%May 2024 · 2–7 days: 25.7%May 2024 · 8–14 days: 33.0%May 2024 · 15–21 days: 7.7%June 2024 · Same day: 30.2%June 2024 · 1 day: 7.8%June 2024 · 2–7 days: 28.0%June 2024 · 8–14 days: 26.0%June 2024 · 15–21 days: 8.1%July 2024 · Same day: 29.3%July 2024 · 1 day: 9.1%July 2024 · 2–7 days: 33.6%July 2024 · 8–14 days: 21.1%July 2024 · 15–21 days: 7.0%August 2024 · Same day: 27.5%August 2024 · 1 day: 10.4%August 2024 · 2–7 days: 35.5%August 2024 · 8–14 days: 21.0%August 2024 · 15–21 days: 5.6%September 2024 · Same day: 24.6%September 2024 · 1 day: 7.9%September 2024 · 2–7 days: 35.0%September 2024 · 8–14 days: 26.7%September 2024 · 15–21 days: 5.9%October 2024 · Same day: 24.1%October 2024 · 1 day: 8.2%October 2024 · 2–7 days: 23.1%October 2024 · 8–14 days: 24.2%October 2024 · 15–21 days: 17.8%October 2024 · 22–28 days: 2.1%October 2024 · > 28 days: 0.4%November 2024 · Same day: 24.2%November 2024 · 1 day: 6.2%November 2024 · 2–7 days: 27.2%November 2024 · 8–14 days: 33.0%November 2024 · 15–21 days: 8.7%November 2024 · 22–28 days: 0.7%December 2024 · Same day: 30.6%December 2024 · 1 day: 7.4%December 2024 · 2–7 days: 28.7%December 2024 · 8–14 days: 23.7%December 2024 · 15–21 days: 9.6%January 2025 · Same day: 26.0%January 2025 · 1 day: 6.1%January 2025 · 2–7 days: 28.0%January 2025 · 8–14 days: 26.2%January 2025 · 15–21 days: 10.4%January 2025 · 22–28 days: 3.3%February 2025 · Same day: 30.1%February 2025 · 1 day: 6.5%February 2025 · 2–7 days: 21.9%February 2025 · 8–14 days: 30.1%February 2025 · 15–21 days: 10.7%February 2025 · 22–28 days: 0.8%March 2025 · Same day: 29.2%March 2025 · 1 day: 5.5%March 2025 · 2–7 days: 29.4%March 2025 · 8–14 days: 24.7%March 2025 · 15–21 days: 10.9%March 2025 · 22–28 days: 0.3%April 2025 · Same day: 26.9%April 2025 · 1 day: 6.1%April 2025 · 2–7 days: 25.6%April 2025 · 8–14 days: 27.1%April 2025 · 15–21 days: 14.1%April 2025 · 22–28 days: 0.2%May 2025 · Same day: 29.8%May 2025 · 1 day: 3.8%May 2025 · 2–7 days: 19.9%May 2025 · 8–14 days: 36.4%May 2025 · 15–21 days: 9.8%May 2025 · 22–28 days: 0.2%June 2025 · Same day: 29.5%June 2025 · 1 day: 4.6%June 2025 · 2–7 days: 25.7%June 2025 · 8–14 days: 32.7%June 2025 · 15–21 days: 7.5%July 2025 · Same day: 27.6%July 2025 · 1 day: 4.2%July 2025 · 2–7 days: 28.1%July 2025 · 8–14 days: 30.3%July 2025 · 15–21 days: 9.5%July 2025 · 22–28 days: 0.3%August 2025 · Same day: 27.1%August 2025 · 1 day: 4.4%August 2025 · 2–7 days: 28.3%August 2025 · 8–14 days: 31.5%August 2025 · 15–21 days: 7.9%August 2025 · 22–28 days: 0.4%August 2025 · > 28 days: 0.5%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 60/100
  • Moderate demand
  • High DNA rate (9.5%)
  • Low same-day access (28.1%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.1%
Face-to-face %+0.2%
Telephone %-0.4%
Same-day %-0.9%
Appts per 1K+1.1%
Triage %-1.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August, the practice saw a notable increase in DNA rate, rising to 9.5% compared to the trailing average of 8.6%. This rise is significant and suggests a potential issue with patient attendance.

Several trends are worth noting. The DNA rate has been increasing, with a slope of 5.3. The triage percentage has been decreasing, with a slope of -1.6. These shifts may indicate changes in patient flow or recording policies.

To investigate these trends, review the DNA rate increase in August and see if it correlates with any specific patient groups or appointment types. Also, look into the decreasing triage percentage to understand if it reflects a genuine reduction in triage activity or a change in recording practices.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-07
value 25.8 · avg 23.1 ± 1.3
dnaRate2025-06
value 9.7 · avg 8.2 ± 0.7
triagePct2025-03
value 10 · avg 7.6 ± 1.1
triagePct2025-02
value 9.7 · avg 7.3 ± 0.9
dnaRate2025-02
value 9.2 · avg 8 ± 0.5
sameDayPct2024-10
value 24.1 · avg 27.7 ± 1.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2024-11
5.6 → 7.8 (+39.9%)
triagePct2024-06
6.8 → 8.8 (+30%)
triagePct2023-12
5.4 → 7.4 (+36.8%)
triagePct2023-05
4 → 8.9 (+121.9%)
triagePct2023-04
1.3 → 4 (+213.1%)
triagePct2023-03
0.4 → 1.3 (+257.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

6.85

Nurse FTE

2.84

Direct Patient Care FTE

1.07

Admin FTE

7.83

1 practices reporting · 100.0% coverage

Staff group mix

GP6.8 FTE · 37%
Nurse2.8 FTE · 15%
Direct Patient Care1.1 FTE · 6%
Admin7.8 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.85 FTE · 9 headcount
Partner3.63 FTE (53%) · 4 hc
Salaried0.88 FTE (13%) · 2 hc
Training (ST/F)2.13 FTE (31%) · 2 hc
Locum0.21 FTE (3%) · 1 hc
Nurses2.84 FTE · 4 headcount
Practice Nurse0.80 FTE (28%) · 1 hc
Advanced / Specialist1.04 FTE (37%) · 2 hc
Trainee1.00 FTE (35%) · 1 hc
Admin / Non-clinical7.83 FTE · 16 headcount
Management0.40 FTE (5%) · 1 hc
Reception / Admin3.71 FTE (47%) · 7 hc
Other3.72 FTE (48%) · 8 hc
Direct Patient Care1.06 FTE · 2 headcount
Pharmacist0.21 FTE (20%) · 1 hc
HCA / Nursing Assistant0.85 FTE (80%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0303710GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 6 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 8 FTEGP · 2025-09: 8 FTEGP · 2025-10: 8 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good77.9%
Phone easy33.4%
Website easy72.8%
100.0% coverage

Prescribing volume

1.37

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.