GP Practice

Lyndhurst Road Medical Centre

G83049

Compare to

Registered patients

12,670

NHS Digital list size

GP FTE

10.05

NHS Digital workforce

Patients per GP FTE

1,261

Items per patient

1.57

prescribing volume

GPPS overall good

93.4%

patient experience

Access KPIs · August 2025

Same-day %

62.2%

Month: August 2025

Appts per 1K patients

484

all bookings (incl. triage)

Patient contacts per 1K

473

F2F + phone + video only

28+ day backlog

0.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face44.9%
Telephone10.4%
Video / online42.5%
Triage30.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %62.2%43.0%+19.2%
Face-to-face %44.9%58.4%-13.5%
Telephone %10.4%21.9%-11.5%
Appts per 1K483.5479.7+3.8
Triage %30.8%8.7%+22.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080234670Same-day % · 2023-09: 46.3%Same-day % · 2023-10: 54.4%Same-day % · 2023-11: 54.0%Same-day % · 2023-12: 57.5%Same-day % · 2024-01: 56.9%Same-day % · 2024-02: 55.6%Same-day % · 2024-03: 58.4%Same-day % · 2024-04: 59.6%Same-day % · 2024-05: 56.6%Same-day % · 2024-06: 55.2%Same-day % · 2024-07: 54.6%Same-day % · 2024-08: 57.6%Same-day % · 2024-09: 55.8%Same-day % · 2024-10: 44.1%Same-day % · 2024-11: 54.8%Same-day % · 2024-12: 59.5%Same-day % · 2025-01: 60.0%Same-day % · 2025-02: 58.8%Same-day % · 2025-03: 58.2%Same-day % · 2025-04: 59.4%Same-day % · 2025-05: 59.3%Same-day % · 2025-06: 55.3%Same-day % · 2025-07: 55.9%Same-day % · 2025-08: 62.2%F2F % · 2023-09: 62.0%F2F % · 2023-10: 59.0%F2F % · 2023-11: 57.5%F2F % · 2023-12: 52.5%F2F % · 2024-01: 53.1%F2F % · 2024-02: 53.5%F2F % · 2024-03: 51.0%F2F % · 2024-04: 51.0%F2F % · 2024-05: 52.9%F2F % · 2024-06: 51.3%F2F % · 2024-07: 51.7%F2F % · 2024-08: 49.4%F2F % · 2024-09: 50.7%F2F % · 2024-10: 61.2%F2F % · 2024-11: 52.0%F2F % · 2024-12: 47.8%F2F % · 2025-01: 44.8%F2F % · 2025-02: 44.7%F2F % · 2025-03: 43.5%F2F % · 2025-04: 45.1%F2F % · 2025-05: 45.6%F2F % · 2025-06: 46.6%F2F % · 2025-07: 45.4%F2F % · 2025-08: 44.9%Phone % · 2023-09: 9.6%Phone % · 2023-10: 8.1%Phone % · 2023-11: 9.4%Phone % · 2023-12: 10.9%Phone % · 2024-01: 10.6%Phone % · 2024-02: 11.2%Phone % · 2024-03: 10.3%Phone % · 2024-04: 11.5%Phone % · 2024-05: 11.6%Phone % · 2024-06: 12.8%Phone % · 2024-07: 12.8%Phone % · 2024-08: 12.3%Phone % · 2024-09: 12.7%Phone % · 2024-10: 9.0%Phone % · 2024-11: 11.4%Phone % · 2024-12: 11.6%Phone % · 2025-01: 11.6%Phone % · 2025-02: 11.0%Phone % · 2025-03: 12.7%Phone % · 2025-04: 9.7%Phone % · 2025-05: 11.2%Phone % · 2025-06: 11.8%Phone % · 2025-07: 12.7%Phone % · 2025-08: 10.4%Video % · 2023-09: 25.4%Video % · 2023-10: 29.3%Video % · 2023-11: 29.7%Video % · 2023-12: 32.7%Video % · 2024-01: 33.2%Video % · 2024-02: 32.4%Video % · 2024-03: 35.6%Video % · 2024-04: 34.6%Video % · 2024-05: 33.1%Video % · 2024-06: 32.9%Video % · 2024-07: 33.1%Video % · 2024-08: 35.6%Video % · 2024-09: 33.1%Video % · 2024-10: 26.4%Video % · 2024-11: 32.8%Video % · 2024-12: 36.6%Video % · 2025-01: 41.0%Video % · 2025-02: 41.8%Video % · 2025-03: 41.4%Video % · 2025-04: 40.9%Video % · 2025-05: 40.7%Video % · 2025-06: 39.1%Video % · 2025-07: 39.3%Video % · 2025-08: 42.5%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.3%Triage % · 2023-12: 0.2%Triage % · 2024-01: 0.3%Triage % · 2024-02: 17.1%Triage % · 2024-03: 24.1%Triage % · 2024-04: 27.6%Triage % · 2024-05: 30.2%Triage % · 2024-06: 30.0%Triage % · 2024-07: 29.7%Triage % · 2024-08: 32.0%Triage % · 2024-09: 30.3%Triage % · 2024-10: 23.8%Triage % · 2024-11: 28.5%Triage % · 2024-12: 30.4%Triage % · 2025-01: 30.7%Triage % · 2025-02: 30.0%Triage % · 2025-03: 29.6%Triage % · 2025-04: 29.7%Triage % · 2025-05: 29.5%Triage % · 2025-06: 28.0%Triage % · 2025-07: 27.6%Triage % · 2025-08: 30.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-084,6936,0877,4828,8762023-09: 6,337 appointments2023-10: 6,001 appointments2023-11: 6,415 appointments2023-12: 5,391 appointments2024-01: 6,395 appointments2024-02: 5,957 appointments2024-03: 5,891 appointments2024-04: 6,150 appointments2024-05: 6,083 appointments2024-06: 5,586 appointments2024-07: 5,884 appointments2024-08: 5,098 appointments2024-09: 6,166 appointments2024-10: 8,471 appointments2024-11: 7,045 appointments2024-12: 6,679 appointments2025-01: 7,762 appointments2025-02: 7,109 appointments2025-03: 7,246 appointments2025-04: 6,834 appointments2025-05: 6,653 appointments2025-06: 7,307 appointments2025-07: 7,470 appointments2025-08: 6,126 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083704805917012023-09: 500.2 appts per 1,000 patients2023-10: 473.6 appts per 1,000 patients2023-11: 506.3 appts per 1,000 patients2023-12: 425.5 appts per 1,000 patients2024-01: 504.7 appts per 1,000 patients2024-02: 470.2 appts per 1,000 patients2024-03: 465 appts per 1,000 patients2024-04: 485.4 appts per 1,000 patients2024-05: 480.1 appts per 1,000 patients2024-06: 440.9 appts per 1,000 patients2024-07: 464.4 appts per 1,000 patients2024-08: 402.4 appts per 1,000 patients2024-09: 486.7 appts per 1,000 patients2024-10: 668.6 appts per 1,000 patients2024-11: 556 appts per 1,000 patients2024-12: 527.2 appts per 1,000 patients2025-01: 612.6 appts per 1,000 patients2025-02: 561.1 appts per 1,000 patients2025-03: 571.9 appts per 1,000 patients2025-04: 539.4 appts per 1,000 patients2025-05: 525.1 appts per 1,000 patients2025-06: 576.7 appts per 1,000 patients2025-07: 589.6 appts per 1,000 patients2025-08: 483.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 46.3%September 2023 · 1 day: 4.7%September 2023 · 2–7 days: 11.5%September 2023 · 8–14 days: 11.9%September 2023 · 15–21 days: 8.6%September 2023 · 22–28 days: 3.7%September 2023 · > 28 days: 13.3%October 2023 · Same day: 54.4%October 2023 · 1 day: 4.1%October 2023 · 2–7 days: 11.8%October 2023 · 8–14 days: 16.0%October 2023 · 15–21 days: 8.1%October 2023 · 22–28 days: 3.6%October 2023 · > 28 days: 1.9%November 2023 · Same day: 54.0%November 2023 · 1 day: 4.9%November 2023 · 2–7 days: 12.2%November 2023 · 8–14 days: 18.3%November 2023 · 15–21 days: 6.5%November 2023 · 22–28 days: 2.5%November 2023 · > 28 days: 1.6%December 2023 · Same day: 57.5%December 2023 · 1 day: 5.0%December 2023 · 2–7 days: 10.6%December 2023 · 8–14 days: 16.3%December 2023 · 15–21 days: 6.2%December 2023 · 22–28 days: 3.0%December 2023 · > 28 days: 1.4%January 2024 · Same day: 56.9%January 2024 · 1 day: 4.3%January 2024 · 2–7 days: 13.7%January 2024 · 8–14 days: 16.6%January 2024 · 15–21 days: 5.0%January 2024 · 22–28 days: 2.2%January 2024 · > 28 days: 1.2%February 2024 · Same day: 55.6%February 2024 · 1 day: 4.4%February 2024 · 2–7 days: 14.3%February 2024 · 8–14 days: 18.3%February 2024 · 15–21 days: 4.6%February 2024 · 22–28 days: 1.9%February 2024 · > 28 days: 0.9%March 2024 · Same day: 58.4%March 2024 · 1 day: 4.5%March 2024 · 2–7 days: 13.9%March 2024 · 8–14 days: 16.5%March 2024 · 15–21 days: 3.8%March 2024 · 22–28 days: 1.6%March 2024 · > 28 days: 1.2%April 2024 · Same day: 59.6%April 2024 · 1 day: 4.2%April 2024 · 2–7 days: 12.0%April 2024 · 8–14 days: 15.5%April 2024 · 15–21 days: 5.4%April 2024 · 22–28 days: 1.8%April 2024 · > 28 days: 1.6%May 2024 · Same day: 56.6%May 2024 · 1 day: 5.3%May 2024 · 2–7 days: 12.0%May 2024 · 8–14 days: 16.1%May 2024 · 15–21 days: 7.0%May 2024 · 22–28 days: 1.5%May 2024 · > 28 days: 1.5%June 2024 · Same day: 55.2%June 2024 · 1 day: 4.2%June 2024 · 2–7 days: 15.9%June 2024 · 8–14 days: 16.1%June 2024 · 15–21 days: 6.1%June 2024 · 22–28 days: 1.0%June 2024 · > 28 days: 1.5%July 2024 · Same day: 54.6%July 2024 · 1 day: 5.2%July 2024 · 2–7 days: 14.1%July 2024 · 8–14 days: 16.9%July 2024 · 15–21 days: 6.1%July 2024 · 22–28 days: 1.7%July 2024 · > 28 days: 1.3%August 2024 · Same day: 57.6%August 2024 · 1 day: 5.5%August 2024 · 2–7 days: 12.1%August 2024 · 8–14 days: 17.0%August 2024 · 15–21 days: 5.2%August 2024 · 22–28 days: 1.3%August 2024 · > 28 days: 1.4%September 2024 · Same day: 55.8%September 2024 · 1 day: 4.4%September 2024 · 2–7 days: 13.3%September 2024 · 8–14 days: 17.2%September 2024 · 15–21 days: 7.0%September 2024 · 22–28 days: 1.6%September 2024 · > 28 days: 0.8%October 2024 · Same day: 44.1%October 2024 · 1 day: 5.3%October 2024 · 2–7 days: 15.1%October 2024 · 8–14 days: 13.4%October 2024 · 15–21 days: 5.9%October 2024 · 22–28 days: 1.6%October 2024 · > 28 days: 14.5%November 2024 · Same day: 54.8%November 2024 · 1 day: 5.0%November 2024 · 2–7 days: 14.3%November 2024 · 8–14 days: 17.8%November 2024 · 15–21 days: 6.0%November 2024 · 22–28 days: 1.5%November 2024 · > 28 days: 0.5%December 2024 · Same day: 59.5%December 2024 · 1 day: 6.2%December 2024 · 2–7 days: 12.2%December 2024 · 8–14 days: 14.8%December 2024 · 15–21 days: 5.5%December 2024 · 22–28 days: 1.5%December 2024 · > 28 days: 0.3%January 2025 · Same day: 60.0%January 2025 · 1 day: 6.3%January 2025 · 2–7 days: 13.8%January 2025 · 8–14 days: 13.4%January 2025 · 15–21 days: 4.1%January 2025 · 22–28 days: 1.8%January 2025 · > 28 days: 0.6%February 2025 · Same day: 58.8%February 2025 · 1 day: 7.0%February 2025 · 2–7 days: 14.2%February 2025 · 8–14 days: 12.5%February 2025 · 15–21 days: 5.6%February 2025 · 22–28 days: 1.6%February 2025 · > 28 days: 0.3%March 2025 · Same day: 58.2%March 2025 · 1 day: 5.6%March 2025 · 2–7 days: 12.3%March 2025 · 8–14 days: 15.3%March 2025 · 15–21 days: 6.2%March 2025 · 22–28 days: 1.4%March 2025 · > 28 days: 1.0%April 2025 · Same day: 59.4%April 2025 · 1 day: 6.3%April 2025 · 2–7 days: 13.7%April 2025 · 8–14 days: 9.9%April 2025 · 15–21 days: 7.8%April 2025 · 22–28 days: 1.8%April 2025 · > 28 days: 1.1%May 2025 · Same day: 59.3%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 12.0%May 2025 · 8–14 days: 13.3%May 2025 · 15–21 days: 7.4%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 1.0%June 2025 · Same day: 55.3%June 2025 · 1 day: 5.7%June 2025 · 2–7 days: 12.4%June 2025 · 8–14 days: 15.8%June 2025 · 15–21 days: 7.4%June 2025 · 22–28 days: 2.4%June 2025 · > 28 days: 1.0%July 2025 · Same day: 55.9%July 2025 · 1 day: 6.3%July 2025 · 2–7 days: 11.2%July 2025 · 8–14 days: 16.9%July 2025 · 15–21 days: 6.8%July 2025 · 22–28 days: 1.9%July 2025 · > 28 days: 0.8%August 2025 · Same day: 62.2%August 2025 · 1 day: 4.5%August 2025 · 2–7 days: 11.4%August 2025 · 8–14 days: 14.1%August 2025 · 15–21 days: 5.6%August 2025 · 22–28 days: 1.5%August 2025 · > 28 days: 0.7%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 25/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.3%
Face-to-face %+0.6%
Telephone %-0.5%
Same-day %+0.3%
Appts per 1K-1.3%
Triage %-0.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate at Lyndhurst Road Medical Centre has risen by 5.3% compared to the practice's trailing average. This is the most significant change observed in the data, indicating a potential issue with patient attendance.

Several trends are worth noting. Firstly, the DNA rate has shown a consistent upward trend over the past few months, with a 50% increase in 2024-04 and a 41.2% increase in 2024-06. Secondly, the triage percentage has seen a substantial increase, particularly in 2024-02 with a 4872.4% rise. These trends suggest possible changes in workflow or recording policies.

To investigate these trends, the practice manager should review the DNA rate increase to identify any underlying causes. Additionally, examining the sharp rise in triage percentage could reveal changes in how appointments are being managed or recorded.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-01
value 44.8 · avg 52.1 ± 3.1
sameDayPct2024-10
value 44.1 · avg 56.4 ± 1.6
f2fPct2024-10
value 61.2 · avg 52.8 ± 2.7
total2024-10
value 8471 · avg 5918.1 ± 375
total2024-08
value 5098 · avg 5950 ± 352
dnaRate2024-06
value 2.4 · avg 1.8 ± 0.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2024-06
1.7 → 2.4 (+41.2%)
dnaRate2024-04
1.6 → 2.4 (+50%)
triagePct2024-03
17.1 → 24.1 (+40.9%)
triagePct2024-02
0.3 → 17.1 (+4872.4%)
triagePct2024-01
0.2 → 0.3 (+85.5%)
triagePct2023-12
0.3 → 0.2 (-30%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 94/100medium confidence
Last inspection: 2021-09-30 · 55 months ago
  • Current rating is good, and the latest CQC assessment date is 2021-09-30 (55 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.05

Nurse FTE

3.52

Direct Patient Care FTE

0

Admin FTE

17.44

1 practices reporting · 100.0% coverage

Staff group mix

GP10.1 FTE · 32%
Nurse3.5 FTE · 11%
Direct Patient Care0.0 FTE · 0%
Admin17.4 FTE · 56%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.05 FTE · 13 headcount
Partner3.23 FTE (32%) · 4 hc
Salaried0.96 FTE (10%) · 2 hc
Training (ST/F)5.65 FTE (56%) · 6 hc
Retainer0.21 FTE (2%) · 1 hc
Nurses3.52 FTE · 6 headcount
Practice Nurse2.00 FTE (57%) · 4 hc
Advanced / Specialist1.52 FTE (43%) · 2 hc
Admin / Non-clinical17.44 FTE · 26 headcount
Management1.73 FTE (10%) · 2 hc
Reception / Admin10.64 FTE (61%) · 17 hc
Other5.07 FTE (29%) · 7 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071422GP · 2024-03: 7 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 6 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 8 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 9 FTEGP · 2026-03: 10 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 19 FTEAdmin · 2024-04: 19 FTEAdmin · 2024-05: 19 FTEAdmin · 2024-06: 19 FTEAdmin · 2024-07: 19 FTEAdmin · 2024-08: 19 FTEAdmin · 2024-09: 18 FTEAdmin · 2024-10: 18 FTEAdmin · 2024-11: 18 FTEAdmin · 2024-12: 18 FTEAdmin · 2025-01: 18 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 19 FTEAdmin · 2025-04: 19 FTEAdmin · 2025-05: 19 FTEAdmin · 2025-06: 19 FTEAdmin · 2025-07: 19 FTEAdmin · 2025-08: 19 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 17 FTEAdmin · 2025-11: 17 FTEAdmin · 2025-12: 17 FTEAdmin · 2026-01: 17 FTEAdmin · 2026-02: 17 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good93.4%
Phone easy50.8%
Website easy63.3%
100.0% coverage

Prescribing volume

1.57

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.