GP Practice

South View Partnership

G84001

Compare to

Registered patients

13,306

NHS Digital list size

GP FTE

11.09

NHS Digital workforce

Patients per GP FTE

1,200

Items per patient

1.07

prescribing volume

GPPS overall good

71.8%

patient experience

Access KPIs · August 2025

Same-day %

53.8%

Month: August 2025

Appts per 1K patients

415

all bookings (incl. triage)

Patient contacts per 1K

412

F2F + phone + video only

28+ day backlog

0.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face37.5%
Telephone40.2%
Video / online21.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.8%43.0%+10.8%
Face-to-face %37.5%58.4%-20.9%
Telephone %40.2%21.9%+18.3%
Appts per 1K414.8479.7-64.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080275582Same-day % · 2023-09: 40.0%Same-day % · 2023-10: 44.1%Same-day % · 2023-11: 42.1%Same-day % · 2023-12: 49.6%Same-day % · 2024-01: 43.6%Same-day % · 2024-02: 42.5%Same-day % · 2024-03: 44.1%Same-day % · 2024-04: 40.3%Same-day % · 2024-05: 40.2%Same-day % · 2024-06: 41.8%Same-day % · 2024-07: 42.6%Same-day % · 2024-08: 37.3%Same-day % · 2024-09: 39.6%Same-day % · 2024-10: 34.5%Same-day % · 2024-11: 42.0%Same-day % · 2024-12: 36.2%Same-day % · 2025-01: 40.0%Same-day % · 2025-02: 45.4%Same-day % · 2025-03: 45.0%Same-day % · 2025-04: 47.5%Same-day % · 2025-05: 45.2%Same-day % · 2025-06: 51.0%Same-day % · 2025-07: 53.1%Same-day % · 2025-08: 53.8%F2F % · 2023-09: 73.0%F2F % · 2023-10: 64.0%F2F % · 2023-11: 62.9%F2F % · 2023-12: 62.2%F2F % · 2024-01: 69.8%F2F % · 2024-02: 66.3%F2F % · 2024-03: 65.8%F2F % · 2024-04: 64.3%F2F % · 2024-05: 63.0%F2F % · 2024-06: 56.7%F2F % · 2024-07: 62.8%F2F % · 2024-08: 61.3%F2F % · 2024-09: 57.1%F2F % · 2024-10: 61.9%F2F % · 2024-11: 47.8%F2F % · 2024-12: 42.6%F2F % · 2025-01: 48.1%F2F % · 2025-02: 46.9%F2F % · 2025-03: 38.8%F2F % · 2025-04: 42.3%F2F % · 2025-05: 41.9%F2F % · 2025-06: 37.0%F2F % · 2025-07: 38.9%F2F % · 2025-08: 37.5%Phone % · 2023-09: 25.1%Phone % · 2023-10: 32.7%Phone % · 2023-11: 29.9%Phone % · 2023-12: 23.5%Phone % · 2024-01: 24.5%Phone % · 2024-02: 31.6%Phone % · 2024-03: 30.0%Phone % · 2024-04: 34.6%Phone % · 2024-05: 32.7%Phone % · 2024-06: 31.6%Phone % · 2024-07: 29.7%Phone % · 2024-08: 28.2%Phone % · 2024-09: 40.2%Phone % · 2024-10: 33.4%Phone % · 2024-11: 40.9%Phone % · 2024-12: 44.2%Phone % · 2025-01: 43.9%Phone % · 2025-02: 43.4%Phone % · 2025-03: 50.6%Phone % · 2025-04: 44.0%Phone % · 2025-05: 45.4%Phone % · 2025-06: 39.6%Phone % · 2025-07: 37.9%Phone % · 2025-08: 40.2%Video % · 2023-09: 0.5%Video % · 2023-10: 0.2%Video % · 2023-11: 0.2%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 9.3%Video % · 2024-07: 5.1%Video % · 2024-08: 9.0%Video % · 2024-09: 1.8%Video % · 2024-10: 3.0%Video % · 2024-11: 8.4%Video % · 2024-12: 7.6%Video % · 2025-01: 3.7%Video % · 2025-02: 6.6%Video % · 2025-03: 9.1%Video % · 2025-04: 11.0%Video % · 2025-05: 11.3%Video % · 2025-06: 22.6%Video % · 2025-07: 22.5%Video % · 2025-08: 21.7%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-083,6784,6165,5546,4922023-09: 5,115 appointments2023-10: 5,658 appointments2023-11: 4,970 appointments2023-12: 4,298 appointments2024-01: 4,989 appointments2024-02: 5,099 appointments2024-03: 5,193 appointments2024-04: 4,460 appointments2024-05: 4,169 appointments2024-06: 4,271 appointments2024-07: 4,135 appointments2024-08: 3,950 appointments2024-09: 4,012 appointments2024-10: 6,099 appointments2024-11: 5,095 appointments2024-12: 4,822 appointments2025-01: 4,888 appointments2025-02: 4,202 appointments2025-03: 5,848 appointments2025-04: 4,474 appointments2025-05: 4,721 appointments2025-06: 5,777 appointments2025-07: 6,220 appointments2025-08: 5,519 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082763474174882023-09: 384.4 appts per 1,000 patients2023-10: 425.2 appts per 1,000 patients2023-11: 373.5 appts per 1,000 patients2023-12: 323 appts per 1,000 patients2024-01: 374.9 appts per 1,000 patients2024-02: 383.2 appts per 1,000 patients2024-03: 390.3 appts per 1,000 patients2024-04: 335.2 appts per 1,000 patients2024-05: 313.3 appts per 1,000 patients2024-06: 321 appts per 1,000 patients2024-07: 310.8 appts per 1,000 patients2024-08: 296.9 appts per 1,000 patients2024-09: 301.5 appts per 1,000 patients2024-10: 458.4 appts per 1,000 patients2024-11: 382.9 appts per 1,000 patients2024-12: 362.4 appts per 1,000 patients2025-01: 367.4 appts per 1,000 patients2025-02: 315.8 appts per 1,000 patients2025-03: 439.5 appts per 1,000 patients2025-04: 336.2 appts per 1,000 patients2025-05: 354.8 appts per 1,000 patients2025-06: 434.2 appts per 1,000 patients2025-07: 467.5 appts per 1,000 patients2025-08: 414.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 40.0%September 2023 · 1 day: 11.5%September 2023 · 2–7 days: 20.6%September 2023 · 8–14 days: 11.7%September 2023 · 15–21 days: 3.4%September 2023 · 22–28 days: 3.1%September 2023 · > 28 days: 9.7%October 2023 · Same day: 44.1%October 2023 · 1 day: 10.3%October 2023 · 2–7 days: 21.2%October 2023 · 8–14 days: 8.9%October 2023 · 15–21 days: 4.6%October 2023 · 22–28 days: 3.0%October 2023 · > 28 days: 7.9%November 2023 · Same day: 42.1%November 2023 · 1 day: 8.5%November 2023 · 2–7 days: 27.1%November 2023 · 8–14 days: 13.0%November 2023 · 15–21 days: 5.7%November 2023 · 22–28 days: 2.9%November 2023 · > 28 days: 0.6%December 2023 · Same day: 49.6%December 2023 · 1 day: 8.6%December 2023 · 2–7 days: 21.1%December 2023 · 8–14 days: 13.8%December 2023 · 15–21 days: 3.5%December 2023 · 22–28 days: 2.7%December 2023 · > 28 days: 0.7%January 2024 · Same day: 43.6%January 2024 · 1 day: 10.1%January 2024 · 2–7 days: 25.1%January 2024 · 8–14 days: 13.2%January 2024 · 15–21 days: 4.2%January 2024 · 22–28 days: 2.5%January 2024 · > 28 days: 1.2%February 2024 · Same day: 42.5%February 2024 · 1 day: 10.4%February 2024 · 2–7 days: 23.4%February 2024 · 8–14 days: 14.2%February 2024 · 15–21 days: 5.7%February 2024 · 22–28 days: 3.2%February 2024 · > 28 days: 0.5%March 2024 · Same day: 44.1%March 2024 · 1 day: 9.4%March 2024 · 2–7 days: 20.8%March 2024 · 8–14 days: 12.4%March 2024 · 15–21 days: 5.6%March 2024 · 22–28 days: 4.7%March 2024 · > 28 days: 2.9%April 2024 · Same day: 40.3%April 2024 · 1 day: 7.2%April 2024 · 2–7 days: 22.6%April 2024 · 8–14 days: 17.4%April 2024 · 15–21 days: 4.8%April 2024 · 22–28 days: 4.3%April 2024 · > 28 days: 3.5%May 2024 · Same day: 40.2%May 2024 · 1 day: 9.7%May 2024 · 2–7 days: 20.8%May 2024 · 8–14 days: 19.0%May 2024 · 15–21 days: 6.3%May 2024 · 22–28 days: 3.0%May 2024 · > 28 days: 1.1%June 2024 · Same day: 41.8%June 2024 · 1 day: 11.7%June 2024 · 2–7 days: 20.5%June 2024 · 8–14 days: 16.7%June 2024 · 15–21 days: 5.4%June 2024 · 22–28 days: 3.2%June 2024 · > 28 days: 0.6%July 2024 · Same day: 42.6%July 2024 · 1 day: 11.0%July 2024 · 2–7 days: 21.4%July 2024 · 8–14 days: 17.4%July 2024 · 15–21 days: 5.2%July 2024 · 22–28 days: 2.0%July 2024 · > 28 days: 0.3%August 2024 · Same day: 37.3%August 2024 · 1 day: 14.8%August 2024 · 2–7 days: 21.3%August 2024 · 8–14 days: 18.4%August 2024 · 15–21 days: 5.8%August 2024 · 22–28 days: 1.9%August 2024 · > 28 days: 0.5%September 2024 · Same day: 39.6%September 2024 · 1 day: 11.4%September 2024 · 2–7 days: 24.6%September 2024 · 8–14 days: 15.8%September 2024 · 15–21 days: 6.5%September 2024 · 22–28 days: 1.7%September 2024 · > 28 days: 0.4%October 2024 · Same day: 34.5%October 2024 · 1 day: 10.0%October 2024 · 2–7 days: 21.8%October 2024 · 8–14 days: 15.9%October 2024 · 15–21 days: 5.7%October 2024 · 22–28 days: 2.9%October 2024 · > 28 days: 9.2%November 2024 · Same day: 42.0%November 2024 · 1 day: 9.9%November 2024 · 2–7 days: 23.1%November 2024 · 8–14 days: 18.0%November 2024 · 15–21 days: 5.2%November 2024 · 22–28 days: 1.5%November 2024 · > 28 days: 0.2%December 2024 · Same day: 36.2%December 2024 · 1 day: 10.4%December 2024 · 2–7 days: 27.3%December 2024 · 8–14 days: 17.9%December 2024 · 15–21 days: 6.1%December 2024 · 22–28 days: 1.6%December 2024 · > 28 days: 0.5%January 2025 · Same day: 40.0%January 2025 · 1 day: 9.6%January 2025 · 2–7 days: 25.2%January 2025 · 8–14 days: 16.3%January 2025 · 15–21 days: 6.1%January 2025 · 22–28 days: 1.8%January 2025 · > 28 days: 1.1%February 2025 · Same day: 45.4%February 2025 · 1 day: 7.0%February 2025 · 2–7 days: 20.3%February 2025 · 8–14 days: 18.7%February 2025 · 15–21 days: 6.6%February 2025 · 22–28 days: 1.5%February 2025 · > 28 days: 0.6%March 2025 · Same day: 45.0%March 2025 · 1 day: 14.0%March 2025 · 2–7 days: 18.1%March 2025 · 8–14 days: 16.9%March 2025 · 15–21 days: 4.3%March 2025 · 22–28 days: 1.5%March 2025 · > 28 days: 0.1%April 2025 · Same day: 47.5%April 2025 · 1 day: 8.8%April 2025 · 2–7 days: 17.0%April 2025 · 8–14 days: 16.5%April 2025 · 15–21 days: 7.0%April 2025 · 22–28 days: 2.5%April 2025 · > 28 days: 0.7%May 2025 · Same day: 45.2%May 2025 · 1 day: 10.3%May 2025 · 2–7 days: 18.2%May 2025 · 8–14 days: 17.0%May 2025 · 15–21 days: 6.0%May 2025 · 22–28 days: 1.8%May 2025 · > 28 days: 1.4%June 2025 · Same day: 51.0%June 2025 · 1 day: 9.1%June 2025 · 2–7 days: 18.9%June 2025 · 8–14 days: 15.4%June 2025 · 15–21 days: 3.5%June 2025 · 22–28 days: 1.3%June 2025 · > 28 days: 0.9%July 2025 · Same day: 53.1%July 2025 · 1 day: 8.3%July 2025 · 2–7 days: 18.9%July 2025 · 8–14 days: 13.8%July 2025 · 15–21 days: 4.2%July 2025 · 22–28 days: 1.3%July 2025 · > 28 days: 0.3%August 2025 · Same day: 53.8%August 2025 · 1 day: 9.2%August 2025 · 2–7 days: 18.1%August 2025 · 8–14 days: 13.7%August 2025 · 15–21 days: 3.4%August 2025 · 22–28 days: 1.2%August 2025 · > 28 days: 0.6%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 34/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+2.4%
Face-to-face %-1.6%
Telephone %-5.1%
Same-day %+3.9%
Appts per 1K+2.5%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a significant increase in appointments per thousand patients, rising to 414.8, which is 2.5% higher than the trailing average. The DNA rate also dropped notably, falling by 12.3% from the previous average.

Several trends and step changes are worth noting. The percentage of same-day appointments increased by 3.9%, while the percentage of phone consultations dropped by 5.1%. Additionally, there was a 100% increase in video consultations in June. These shifts may indicate a change in patient preferences or operational adjustments.

To investigate these changes, the practice manager should review the phone-mix shift in February to see if it aligns with a system change. Also, verify if the dip in face-to-face consultations in July is a recording artefact or reflects a genuine shift in practice.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 53.1 · avg 42.2 ± 4.7
sameDayPct2025-06
value 51 · avg 41.4 ± 3.9
sameDayPct2025-04
value 47.5 · avg 40.4 ± 3.1
phonePct2025-03
value 50.6 · avg 36.1 ± 5.8
f2fPct2025-03
value 38.8 · avg 56.5 ± 7.7
total2025-03
value 5848 · avg 4608 ± 607.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-06
11.3 → 22.6 (+100%)
dnaRate2025-04
6.4 → 3.4 (-46.9%)
videoPct2025-03
6.6 → 9.1 (+37.9%)
dnaRate2025-03
3.8 → 6.4 (+68.4%)
videoPct2025-02
3.7 → 6.6 (+78.4%)
videoPct2025-01
7.6 → 3.7 (-51.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

11.09

Nurse FTE

1.04

Direct Patient Care FTE

0

Admin FTE

16.17

1 practices reporting · 100.0% coverage

Staff group mix

GP11.1 FTE · 39%
Nurse1.0 FTE · 4%
Direct Patient Care0.0 FTE · 0%
Admin16.2 FTE · 57%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.10 FTE · 12 headcount
Partner4.27 FTE (38%) · 3 hc
Salaried3.20 FTE (29%) · 5 hc
Training (ST/F)3.63 FTE (33%) · 4 hc
Nurses1.04 FTE · 2 headcount
Practice Nurse0.56 FTE (54%) · 1 hc
Advanced / Specialist0.48 FTE (46%) · 1 hc
Admin / Non-clinical16.16 FTE · 29 headcount
Management3.17 FTE (20%) · 4 hc
Reception / Admin9.26 FTE (57%) · 19 hc
Other3.73 FTE (23%) · 6 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061319GP · 2024-03: 10 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 12 FTEGP · 2025-09: 12 FTEGP · 2025-10: 12 FTEGP · 2025-11: 12 FTEGP · 2025-12: 12 FTEGP · 2026-01: 12 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 15 FTEAdmin · 2024-06: 15 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 17 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 17 FTEAdmin · 2024-11: 17 FTEAdmin · 2024-12: 16 FTEAdmin · 2025-01: 16 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 16 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 16 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 16 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good71.8%
Phone easy22.4%
Website easy44.8%
100.0% coverage

Prescribing volume

1.07

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.