GP Practice

The Chislehurst Partnership

G84010

Compare to

Registered patients

23,655

NHS Digital list size

GP FTE

10.59

NHS Digital workforce

Patients per GP FTE

2,234

Items per patient

1.04

prescribing volume

GPPS overall good

2.7%

patient experience

Limited classification in NHS Digital return

1,310 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

55.4

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K55.4479.7-424.3
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080000F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-11: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,2481,4621,6761,8902023-09: 1,626 appointments2023-10: 1,546 appointments2023-11: 1,797 appointments2023-12: 1,425 appointments2024-01: 1,579 appointments2024-02: 1,486 appointments2024-03: 1,649 appointments2024-04: 1,507 appointments2024-05: 1,574 appointments2024-06: 1,725 appointments2024-07: 1,684 appointments2024-08: 1,335 appointments2024-09: 1,556 appointments2024-10: 1,784 appointments2024-11: 1,592 appointments2024-12: 1,404 appointments2025-01: 1,828 appointments2025-02: 1,433 appointments2025-03: 1,781 appointments2025-04: 1,685 appointments2025-05: 1,467 appointments2025-06: 1,336 appointments2025-07: 1,538 appointments2025-08: 1,310 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-08536271802023-09: 68.7 appts per 1,000 patients2023-10: 65.4 appts per 1,000 patients2023-11: 76 appts per 1,000 patients2023-12: 60.2 appts per 1,000 patients2024-01: 66.8 appts per 1,000 patients2024-02: 62.8 appts per 1,000 patients2024-03: 69.7 appts per 1,000 patients2024-04: 63.7 appts per 1,000 patients2024-05: 66.5 appts per 1,000 patients2024-06: 72.9 appts per 1,000 patients2024-07: 71.2 appts per 1,000 patients2024-08: 56.4 appts per 1,000 patients2024-09: 65.8 appts per 1,000 patients2024-10: 75.4 appts per 1,000 patients2024-11: 67.3 appts per 1,000 patients2024-12: 59.4 appts per 1,000 patients2025-01: 77.3 appts per 1,000 patients2025-02: 60.6 appts per 1,000 patients2025-03: 75.3 appts per 1,000 patients2025-04: 71.2 appts per 1,000 patients2025-05: 62 appts per 1,000 patients2025-06: 56.5 appts per 1,000 patients2025-07: 65 appts per 1,000 patients2025-08: 55.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-5.5%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-5.5%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients dropped to 55.4, which is 5.5% below the practice's trailing average. This is the most significant deviation observed this month.

There were no notable trends or step changes in the data, but the total number of appointments per thousand patients has been consistently below the trailing average for several months. This could indicate a potential issue with appointment scheduling or patient demand.

To investigate further, it would be useful to review the appointment scheduling process and patient feedback to identify any underlying issues. Additionally, comparing the data with other similar practices could provide valuable insights into whether this is a practice-specific issue or a broader trend.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-01
value 1828 · avg 1572.9 ± 123.7
total2024-08
value 1335 · avg 1579.3 ± 121.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-08-23 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-08-23.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.59

Nurse FTE

5.56

Direct Patient Care FTE

2.24

Admin FTE

25.32

1 practices reporting · 100.0% coverage

Staff group mix

GP10.6 FTE · 24%
Nurse5.6 FTE · 13%
Direct Patient Care2.2 FTE · 5%
Admin25.3 FTE · 58%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.59 FTE · 13 headcount
Partner4.93 FTE (47%) · 5 hc
Salaried3.52 FTE (33%) · 6 hc
Training (ST/F)2.14 FTE (20%) · 2 hc
Nurses5.56 FTE · 9 headcount
Practice Nurse3.07 FTE (55%) · 5 hc
Advanced / Specialist2.49 FTE (45%) · 4 hc
Admin / Non-clinical25.31 FTE · 53 headcount
Management1.65 FTE (7%) · 2 hc
Reception / Admin20.13 FTE (80%) · 43 hc
Other3.53 FTE (14%) · 8 hc
Direct Patient Care2.24 FTE · 3 headcount
HCA / Nursing Assistant2.24 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030102030GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 9 FTEGP · 2025-05: 8 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 11 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 6 FTENurse · 2025-05: 6 FTENurse · 2025-06: 6 FTENurse · 2025-07: 6 FTENurse · 2025-08: 6 FTENurse · 2025-09: 6 FTENurse · 2025-10: 6 FTENurse · 2025-11: 6 FTENurse · 2025-12: 6 FTENurse · 2026-01: 6 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 26 FTEAdmin · 2024-04: 27 FTEAdmin · 2024-05: 27 FTEAdmin · 2024-06: 25 FTEAdmin · 2024-07: 26 FTEAdmin · 2024-08: 26 FTEAdmin · 2024-09: 27 FTEAdmin · 2024-10: 25 FTEAdmin · 2024-11: 25 FTEAdmin · 2024-12: 25 FTEAdmin · 2025-01: 25 FTEAdmin · 2025-02: 25 FTEAdmin · 2025-03: 25 FTEAdmin · 2025-04: 24 FTEAdmin · 2025-05: 25 FTEAdmin · 2025-06: 25 FTEAdmin · 2025-07: 25 FTEAdmin · 2025-08: 25 FTEAdmin · 2025-09: 25 FTEAdmin · 2025-10: 26 FTEAdmin · 2025-11: 26 FTEAdmin · 2025-12: 25 FTEAdmin · 2026-01: 25 FTEAdmin · 2026-02: 25 FTEAdmin · 2026-03: 25 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.7%
Phone easy2.5%
Website easy1.5%
100.0% coverage

Prescribing volume

1.04

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.