GP Practice

Streatham High Practice

G85002

Compare to

Registered patients

23,961

NHS Digital list size

GP FTE

9.83

NHS Digital workforce

Patients per GP FTE

2,438

Items per patient

0.63

prescribing volume

GPPS overall good

68.7%

patient experience

Access KPIs · August 2025

Same-day %

77.8%

Month: August 2025

Appts per 1K patients

305

all bookings (incl. triage)

Patient contacts per 1K

302

F2F + phone + video only

28+ day backlog

0.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face31.4%
Telephone53.0%
Video / online14.7%
Triage14.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %77.8%43.0%+34.8%
Face-to-face %31.4%58.4%-27.0%
Telephone %53.0%21.9%+31.1%
Appts per 1K304.7479.7-175.0
Triage %14.9%8.7%+6.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080295888Same-day % · 2023-09: 61.1%Same-day % · 2023-10: 66.9%Same-day % · 2023-11: 72.1%Same-day % · 2023-12: 72.8%Same-day % · 2024-01: 69.0%Same-day % · 2024-02: 63.8%Same-day % · 2024-03: 63.0%Same-day % · 2024-04: 63.9%Same-day % · 2024-05: 64.7%Same-day % · 2024-06: 66.2%Same-day % · 2024-07: 68.5%Same-day % · 2024-08: 69.0%Same-day % · 2024-09: 67.4%Same-day % · 2024-10: 63.6%Same-day % · 2024-11: 71.5%Same-day % · 2024-12: 77.0%Same-day % · 2025-01: 75.4%Same-day % · 2025-02: 74.5%Same-day % · 2025-03: 74.4%Same-day % · 2025-04: 72.5%Same-day % · 2025-05: 71.1%Same-day % · 2025-06: 71.7%Same-day % · 2025-07: 78.2%Same-day % · 2025-08: 77.8%F2F % · 2023-09: 46.0%F2F % · 2023-10: 47.1%F2F % · 2023-11: 46.4%F2F % · 2023-12: 45.0%F2F % · 2024-01: 46.6%F2F % · 2024-02: 44.3%F2F % · 2024-03: 44.3%F2F % · 2024-04: 45.5%F2F % · 2024-05: 42.7%F2F % · 2024-06: 43.5%F2F % · 2024-07: 43.8%F2F % · 2024-08: 43.6%F2F % · 2024-09: 42.1%F2F % · 2024-10: 50.1%F2F % · 2024-11: 40.7%F2F % · 2024-12: 30.5%F2F % · 2025-01: 31.4%F2F % · 2025-02: 28.7%F2F % · 2025-03: 28.9%F2F % · 2025-04: 33.8%F2F % · 2025-05: 37.7%F2F % · 2025-06: 33.5%F2F % · 2025-07: 29.4%F2F % · 2025-08: 31.4%Phone % · 2023-09: 54.0%Phone % · 2023-10: 52.9%Phone % · 2023-11: 53.6%Phone % · 2023-12: 55.0%Phone % · 2024-01: 53.4%Phone % · 2024-02: 55.7%Phone % · 2024-03: 55.7%Phone % · 2024-04: 54.5%Phone % · 2024-05: 57.3%Phone % · 2024-06: 56.5%Phone % · 2024-07: 56.2%Phone % · 2024-08: 56.4%Phone % · 2024-09: 57.9%Phone % · 2024-10: 49.9%Phone % · 2024-11: 52.1%Phone % · 2024-12: 42.3%Phone % · 2025-01: 40.8%Phone % · 2025-02: 43.8%Phone % · 2025-03: 49.5%Phone % · 2025-04: 55.9%Phone % · 2025-05: 55.1%Phone % · 2025-06: 55.8%Phone % · 2025-07: 48.7%Phone % · 2025-08: 53.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 6.6%Video % · 2024-12: 26.0%Video % · 2025-01: 26.8%Video % · 2025-02: 26.6%Video % · 2025-03: 20.7%Video % · 2025-04: 8.8%Video % · 2025-05: 6.3%Video % · 2025-06: 9.8%Video % · 2025-07: 20.9%Video % · 2025-08: 14.7%Triage % · 2023-09: 0.3%Triage % · 2023-10: 1.3%Triage % · 2023-11: 0.6%Triage % · 2023-12: 0.4%Triage % · 2024-01: 1.2%Triage % · 2024-02: 1.5%Triage % · 2024-03: 0.4%Triage % · 2024-04: 0.5%Triage % · 2024-05: 1.6%Triage % · 2024-06: 0.7%Triage % · 2024-07: 0.4%Triage % · 2024-08: 0.3%Triage % · 2024-09: 0.6%Triage % · 2024-10: 0.3%Triage % · 2024-11: 7.2%Triage % · 2024-12: 26.5%Triage % · 2025-01: 27.2%Triage % · 2025-02: 26.8%Triage % · 2025-03: 21.1%Triage % · 2025-04: 9.0%Triage % · 2025-05: 6.6%Triage % · 2025-06: 10.0%Triage % · 2025-07: 21.3%Triage % · 2025-08: 14.9%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-085,6657,93410,20412,4732023-09: 6,843 appointments2023-10: 7,904 appointments2023-11: 8,156 appointments2023-12: 6,324 appointments2024-01: 8,138 appointments2024-02: 7,599 appointments2024-03: 7,215 appointments2024-04: 8,076 appointments2024-05: 7,833 appointments2024-06: 7,240 appointments2024-07: 8,473 appointments2024-08: 7,333 appointments2024-09: 7,082 appointments2024-10: 7,985 appointments2024-11: 7,455 appointments2024-12: 8,836 appointments2025-01: 11,814 appointments2025-02: 10,187 appointments2025-03: 10,662 appointments2025-04: 8,247 appointments2025-05: 8,399 appointments2025-06: 9,193 appointments2025-07: 10,897 appointments2025-08: 7,300 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082363314265212023-09: 285.6 appts per 1,000 patients2023-10: 329.9 appts per 1,000 patients2023-11: 340.4 appts per 1,000 patients2023-12: 263.9 appts per 1,000 patients2024-01: 339.6 appts per 1,000 patients2024-02: 317.1 appts per 1,000 patients2024-03: 301.1 appts per 1,000 patients2024-04: 337 appts per 1,000 patients2024-05: 326.9 appts per 1,000 patients2024-06: 302.2 appts per 1,000 patients2024-07: 353.6 appts per 1,000 patients2024-08: 306 appts per 1,000 patients2024-09: 295.6 appts per 1,000 patients2024-10: 333.2 appts per 1,000 patients2024-11: 311.1 appts per 1,000 patients2024-12: 368.8 appts per 1,000 patients2025-01: 493.1 appts per 1,000 patients2025-02: 425.1 appts per 1,000 patients2025-03: 445 appts per 1,000 patients2025-04: 344.2 appts per 1,000 patients2025-05: 350.5 appts per 1,000 patients2025-06: 383.7 appts per 1,000 patients2025-07: 454.8 appts per 1,000 patients2025-08: 304.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 61.1%September 2023 · 1 day: 11.2%September 2023 · 2–7 days: 19.9%September 2023 · 8–14 days: 6.4%September 2023 · 15–21 days: 0.8%September 2023 · 22–28 days: 0.5%September 2023 · > 28 days: 0.1%October 2023 · Same day: 66.9%October 2023 · 1 day: 9.7%October 2023 · 2–7 days: 17.1%October 2023 · 8–14 days: 4.9%October 2023 · 15–21 days: 1.0%October 2023 · 22–28 days: 0.2%October 2023 · > 28 days: 0.2%November 2023 · Same day: 72.1%November 2023 · 1 day: 8.1%November 2023 · 2–7 days: 14.2%November 2023 · 8–14 days: 4.5%November 2023 · 15–21 days: 0.6%November 2023 · 22–28 days: 0.4%November 2023 · > 28 days: 0.1%December 2023 · Same day: 72.8%December 2023 · 1 day: 9.4%December 2023 · 2–7 days: 14.1%December 2023 · 8–14 days: 2.8%December 2023 · 15–21 days: 0.5%December 2023 · 22–28 days: 0.3%December 2023 · > 28 days: 0.1%January 2024 · Same day: 69.0%January 2024 · 1 day: 10.9%January 2024 · 2–7 days: 16.8%January 2024 · 8–14 days: 2.4%January 2024 · 15–21 days: 0.5%January 2024 · 22–28 days: 0.2%January 2024 · > 28 days: 0.1%February 2024 · Same day: 63.8%February 2024 · 1 day: 10.7%February 2024 · 2–7 days: 19.5%February 2024 · 8–14 days: 5.0%February 2024 · 15–21 days: 0.6%February 2024 · 22–28 days: 0.4%March 2024 · Same day: 63.0%March 2024 · 1 day: 11.4%March 2024 · 2–7 days: 18.4%March 2024 · 8–14 days: 6.1%March 2024 · 15–21 days: 0.7%March 2024 · 22–28 days: 0.3%March 2024 · > 28 days: 0.1%April 2024 · Same day: 63.9%April 2024 · 1 day: 10.6%April 2024 · 2–7 days: 16.4%April 2024 · 8–14 days: 7.4%April 2024 · 15–21 days: 1.3%April 2024 · 22–28 days: 0.3%April 2024 · > 28 days: 0.2%May 2024 · Same day: 64.7%May 2024 · 1 day: 10.1%May 2024 · 2–7 days: 13.2%May 2024 · 8–14 days: 7.5%May 2024 · 15–21 days: 2.5%May 2024 · 22–28 days: 1.9%May 2024 · > 28 days: 0.2%June 2024 · Same day: 66.2%June 2024 · 1 day: 8.8%June 2024 · 2–7 days: 11.8%June 2024 · 8–14 days: 8.4%June 2024 · 15–21 days: 3.2%June 2024 · 22–28 days: 1.6%July 2024 · Same day: 68.5%July 2024 · 1 day: 8.9%July 2024 · 2–7 days: 11.5%July 2024 · 8–14 days: 9.1%July 2024 · 15–21 days: 1.5%July 2024 · 22–28 days: 0.4%July 2024 · > 28 days: 0.1%August 2024 · Same day: 69.0%August 2024 · 1 day: 9.4%August 2024 · 2–7 days: 14.5%August 2024 · 8–14 days: 4.6%August 2024 · 15–21 days: 1.5%August 2024 · 22–28 days: 0.9%August 2024 · > 28 days: 0.1%September 2024 · Same day: 67.4%September 2024 · 1 day: 11.8%September 2024 · 2–7 days: 15.2%September 2024 · 8–14 days: 3.5%September 2024 · 15–21 days: 0.7%September 2024 · 22–28 days: 1.0%September 2024 · > 28 days: 0.4%October 2024 · Same day: 63.6%October 2024 · 1 day: 12.8%October 2024 · 2–7 days: 13.3%October 2024 · 8–14 days: 8.0%October 2024 · 15–21 days: 1.6%October 2024 · 22–28 days: 0.6%October 2024 · > 28 days: 0.1%November 2024 · Same day: 71.5%November 2024 · 1 day: 10.8%November 2024 · 2–7 days: 8.8%November 2024 · 8–14 days: 5.9%November 2024 · 15–21 days: 2.4%November 2024 · 22–28 days: 0.5%November 2024 · > 28 days: 0.1%December 2024 · Same day: 77.0%December 2024 · 1 day: 7.6%December 2024 · 2–7 days: 9.5%December 2024 · 8–14 days: 3.9%December 2024 · 15–21 days: 1.4%December 2024 · 22–28 days: 0.6%January 2025 · Same day: 75.4%January 2025 · 1 day: 7.7%January 2025 · 2–7 days: 8.8%January 2025 · 8–14 days: 5.1%January 2025 · 15–21 days: 2.1%January 2025 · 22–28 days: 0.8%January 2025 · > 28 days: 0.1%February 2025 · Same day: 74.5%February 2025 · 1 day: 8.1%February 2025 · 2–7 days: 9.9%February 2025 · 8–14 days: 5.4%February 2025 · 15–21 days: 1.5%February 2025 · 22–28 days: 0.4%February 2025 · > 28 days: 0.2%March 2025 · Same day: 74.4%March 2025 · 1 day: 8.4%March 2025 · 2–7 days: 10.6%March 2025 · 8–14 days: 3.4%March 2025 · 15–21 days: 2.3%March 2025 · 22–28 days: 0.7%March 2025 · > 28 days: 0.1%April 2025 · Same day: 72.5%April 2025 · 1 day: 9.5%April 2025 · 2–7 days: 9.8%April 2025 · 8–14 days: 4.8%April 2025 · 15–21 days: 2.4%April 2025 · 22–28 days: 0.8%April 2025 · > 28 days: 0.2%May 2025 · Same day: 71.1%May 2025 · 1 day: 9.3%May 2025 · 2–7 days: 8.6%May 2025 · 8–14 days: 3.2%May 2025 · 15–21 days: 4.3%May 2025 · 22–28 days: 2.9%May 2025 · > 28 days: 0.6%June 2025 · Same day: 71.7%June 2025 · 1 day: 8.7%June 2025 · 2–7 days: 11.0%June 2025 · 8–14 days: 4.3%June 2025 · 15–21 days: 3.2%June 2025 · 22–28 days: 0.8%June 2025 · > 28 days: 0.4%July 2025 · Same day: 78.2%July 2025 · 1 day: 8.5%July 2025 · 2–7 days: 8.8%July 2025 · 8–14 days: 2.4%July 2025 · 15–21 days: 1.3%July 2025 · 22–28 days: 0.5%July 2025 · > 28 days: 0.2%August 2025 · Same day: 77.8%August 2025 · 1 day: 9.9%August 2025 · 2–7 days: 6.8%August 2025 · 8–14 days: 3.6%August 2025 · 15–21 days: 1.1%August 2025 · 22–28 days: 0.5%August 2025 · > 28 days: 0.3%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 25/100
  • Moderate demand
  • Elevated DNA rate (6.4%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.5%
Face-to-face %-0.4%
Telephone %-0.2%
Same-day %+1.3%
Appts per 1K-2.5%
Triage %+2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in video appointments, rising by 113.3% from 9.8% to 20.9%. This is a significant shift from the practice's trailing average and suggests a potential change in patient preference or operational strategy.

Several trends are worth noting. Firstly, the triage percentage has seen a dramatic increase over the past few months, rising by 113.4% in July and 51% in June. This could indicate a shift in how appointments are being managed or a change in recording policies. Additionally, the video appointment percentage has been volatile, with a 57.5% drop in April and a 55.6% increase in June.

To investigate these trends, the practice manager should review the reasons behind the sharp increase in triage and video appointments. Specifically, checking if these changes align with any system updates or policy shifts could provide valuable insights. Additionally, understanding the factors behind the fluctuating video appointment rates might help in planning future appointment scheduling.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-02
value 26.8 · avg 5.6 ± 9.7
f2fPct2025-02
value 28.7 · avg 41.9 ± 5.3
triagePct2025-01
value 27.2 · avg 3.4 ± 7.2
sameDayPct2025-01
value 75.4 · avg 67.3 ± 3.9
phonePct2025-01
value 40.8 · avg 54 ± 4.1
f2fPct2025-01
value 31.4 · avg 43.1 ± 4.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
21.3 → 14.9 (-30.1%)
videoPct2025-07
9.8 → 20.9 (+113.3%)
triagePct2025-07
10 → 21.3 (+113.4%)
videoPct2025-06
6.3 → 9.8 (+55.6%)
triagePct2025-06
6.6 → 10 (+51%)
videoPct2025-04
20.7 → 8.8 (-57.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

9.83

Nurse FTE

2.15

Direct Patient Care FTE

5.27

Admin FTE

23.76

1 practices reporting · 100.0% coverage

Staff group mix

GP9.8 FTE · 24%
Nurse2.1 FTE · 5%
Direct Patient Care5.3 FTE · 13%
Admin23.8 FTE · 58%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.83 FTE · 16 headcount
Salaried7.27 FTE (74%) · 13 hc
Training (ST/F)2.56 FTE (26%) · 3 hc
Nurses2.15 FTE · 5 headcount
Practice Nurse1.71 FTE (80%) · 4 hc
Advanced / Specialist0.44 FTE (20%) · 1 hc
Admin / Non-clinical23.76 FTE · 31 headcount
Management3.90 FTE (16%) · 6 hc
Reception / Admin19.86 FTE (84%) · 25 hc
Direct Patient Care5.27 FTE · 10 headcount
Pharmacist2.77 FTE (53%) · 3 hc
HCA / Nursing Assistant1.49 FTE (28%) · 5 hc
Other1.01 FTE (19%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091827GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 24 FTEAdmin · 2024-04: 24 FTEAdmin · 2024-05: 24 FTEAdmin · 2024-06: 24 FTEAdmin · 2024-07: 24 FTEAdmin · 2024-08: 24 FTEAdmin · 2024-09: 24 FTEAdmin · 2024-10: 24 FTEAdmin · 2024-11: 24 FTEAdmin · 2024-12: 24 FTEAdmin · 2025-01: 24 FTEAdmin · 2025-02: 24 FTEAdmin · 2025-03: 24 FTEAdmin · 2025-04: 24 FTEAdmin · 2025-05: 24 FTEAdmin · 2025-06: 24 FTEAdmin · 2025-07: 24 FTEAdmin · 2025-08: 24 FTEAdmin · 2025-09: 24 FTEAdmin · 2025-10: 24 FTEAdmin · 2025-11: 24 FTEAdmin · 2025-12: 24 FTEAdmin · 2026-01: 24 FTEAdmin · 2026-02: 24 FTEAdmin · 2026-03: 24 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good68.7%
Phone easy21.3%
Website easy49.6%
100.0% coverage

Prescribing volume

0.63

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.