GP Practice

The Acorn & Gaumont House Surgery

G85006

Compare to

Registered patients

8,961

NHS Digital list size

GP FTE

4.27

NHS Digital workforce

Patients per GP FTE

2,099

Items per patient

1.96

prescribing volume

GPPS overall good

74.7%

patient experience

Access KPIs · August 2025

Same-day %

63.5%

Month: August 2025

Appts per 1K patients

353

all bookings (incl. triage)

Patient contacts per 1K

353

F2F + phone + video only

28+ day backlog

0.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face34.4%
Telephone65.6%
Triage44.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %63.5%43.0%+20.5%
Face-to-face %34.4%58.4%-24.0%
Telephone %65.6%21.9%+43.7%
Appts per 1K353.3479.7-126.4
Triage %44.3%8.7%+35.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080275481Same-day % · 2023-09: 59.8%Same-day % · 2023-10: 67.6%Same-day % · 2023-11: 61.6%Same-day % · 2023-12: 63.9%Same-day % · 2024-01: 64.7%Same-day % · 2024-02: 51.5%Same-day % · 2024-03: 51.9%Same-day % · 2024-04: 52.0%Same-day % · 2024-05: 50.5%Same-day % · 2024-06: 60.2%Same-day % · 2024-07: 57.1%Same-day % · 2024-08: 54.3%Same-day % · 2024-09: 52.6%Same-day % · 2024-10: 49.6%Same-day % · 2024-11: 57.3%Same-day % · 2024-12: 62.7%Same-day % · 2025-01: 65.3%Same-day % · 2025-02: 56.6%Same-day % · 2025-03: 49.6%Same-day % · 2025-04: 55.2%Same-day % · 2025-05: 60.7%Same-day % · 2025-06: 65.7%Same-day % · 2025-07: 65.7%Same-day % · 2025-08: 63.5%F2F % · 2023-09: 36.4%F2F % · 2023-10: 36.1%F2F % · 2023-11: 32.2%F2F % · 2023-12: 30.3%F2F % · 2024-01: 27.9%F2F % · 2024-02: 32.9%F2F % · 2024-03: 36.8%F2F % · 2024-04: 34.3%F2F % · 2024-05: 33.5%F2F % · 2024-06: 33.9%F2F % · 2024-07: 37.4%F2F % · 2024-08: 37.3%F2F % · 2024-09: 44.6%F2F % · 2024-10: 42.4%F2F % · 2024-11: 38.8%F2F % · 2024-12: 35.1%F2F % · 2025-01: 36.9%F2F % · 2025-02: 39.6%F2F % · 2025-03: 42.3%F2F % · 2025-04: 46.0%F2F % · 2025-05: 40.7%F2F % · 2025-06: 34.3%F2F % · 2025-07: 36.7%F2F % · 2025-08: 34.4%Phone % · 2023-09: 63.6%Phone % · 2023-10: 63.9%Phone % · 2023-11: 67.8%Phone % · 2023-12: 69.7%Phone % · 2024-01: 72.1%Phone % · 2024-02: 67.1%Phone % · 2024-03: 63.1%Phone % · 2024-04: 65.7%Phone % · 2024-05: 66.5%Phone % · 2024-06: 66.1%Phone % · 2024-07: 62.6%Phone % · 2024-08: 62.7%Phone % · 2024-09: 55.4%Phone % · 2024-10: 57.6%Phone % · 2024-11: 61.1%Phone % · 2024-12: 64.9%Phone % · 2025-01: 63.1%Phone % · 2025-02: 60.4%Phone % · 2025-03: 57.7%Phone % · 2025-04: 54.0%Phone % · 2025-05: 59.3%Phone % · 2025-06: 65.7%Phone % · 2025-07: 63.3%Phone % · 2025-08: 65.6%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 59.0%Triage % · 2023-10: 60.1%Triage % · 2023-11: 51.8%Triage % · 2023-12: 66.2%Triage % · 2024-01: 65.6%Triage % · 2024-02: 59.6%Triage % · 2024-03: 56.3%Triage % · 2024-04: 50.1%Triage % · 2024-05: 41.0%Triage % · 2024-06: 50.1%Triage % · 2024-07: 50.1%Triage % · 2024-08: 52.8%Triage % · 2024-09: 44.6%Triage % · 2024-10: 45.7%Triage % · 2024-11: 49.2%Triage % · 2024-12: 46.3%Triage % · 2025-01: 50.1%Triage % · 2025-02: 52.8%Triage % · 2025-03: 49.1%Triage % · 2025-04: 47.7%Triage % · 2025-05: 45.2%Triage % · 2025-06: 37.8%Triage % · 2025-07: 36.6%Triage % · 2025-08: 44.3%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,4093,1253,8404,5562023-09: 2,915 appointments2023-10: 3,684 appointments2023-11: 3,523 appointments2023-12: 2,617 appointments2024-01: 3,517 appointments2024-02: 3,304 appointments2024-03: 2,869 appointments2024-04: 2,666 appointments2024-05: 3,020 appointments2024-06: 2,805 appointments2024-07: 3,404 appointments2024-08: 2,801 appointments2024-09: 3,279 appointments2024-10: 3,631 appointments2024-11: 3,134 appointments2024-12: 3,111 appointments2025-01: 3,251 appointments2025-02: 2,938 appointments2025-03: 3,175 appointments2025-04: 2,956 appointments2025-05: 3,583 appointments2025-06: 3,926 appointments2025-07: 4,348 appointments2025-08: 3,166 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082693494295082023-09: 325.3 appts per 1,000 patients2023-10: 411.1 appts per 1,000 patients2023-11: 393.1 appts per 1,000 patients2023-12: 292 appts per 1,000 patients2024-01: 392.5 appts per 1,000 patients2024-02: 368.7 appts per 1,000 patients2024-03: 320.2 appts per 1,000 patients2024-04: 297.5 appts per 1,000 patients2024-05: 337 appts per 1,000 patients2024-06: 313 appts per 1,000 patients2024-07: 379.9 appts per 1,000 patients2024-08: 312.6 appts per 1,000 patients2024-09: 365.9 appts per 1,000 patients2024-10: 405.2 appts per 1,000 patients2024-11: 349.7 appts per 1,000 patients2024-12: 347.2 appts per 1,000 patients2025-01: 362.8 appts per 1,000 patients2025-02: 327.9 appts per 1,000 patients2025-03: 354.3 appts per 1,000 patients2025-04: 329.9 appts per 1,000 patients2025-05: 399.8 appts per 1,000 patients2025-06: 438.1 appts per 1,000 patients2025-07: 485.2 appts per 1,000 patients2025-08: 353.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 59.8%September 2023 · 1 day: 18.6%September 2023 · 2–7 days: 17.7%September 2023 · 8–14 days: 2.6%September 2023 · 15–21 days: 0.6%September 2023 · 22–28 days: 0.4%September 2023 · > 28 days: 0.3%October 2023 · Same day: 67.6%October 2023 · 1 day: 13.4%October 2023 · 2–7 days: 15.9%October 2023 · 8–14 days: 1.9%October 2023 · 15–21 days: 0.5%October 2023 · 22–28 days: 0.5%October 2023 · > 28 days: 0.3%November 2023 · Same day: 61.6%November 2023 · 1 day: 16.7%November 2023 · 2–7 days: 17.9%November 2023 · 8–14 days: 2.7%November 2023 · 15–21 days: 0.3%November 2023 · 22–28 days: 0.5%November 2023 · > 28 days: 0.2%December 2023 · Same day: 63.9%December 2023 · 1 day: 12.2%December 2023 · 2–7 days: 19.1%December 2023 · 8–14 days: 2.9%December 2023 · 15–21 days: 1.0%December 2023 · 22–28 days: 0.6%December 2023 · > 28 days: 0.3%January 2024 · Same day: 64.7%January 2024 · 1 day: 12.9%January 2024 · 2–7 days: 18.8%January 2024 · 8–14 days: 2.0%January 2024 · 15–21 days: 0.6%January 2024 · 22–28 days: 0.7%January 2024 · > 28 days: 0.3%February 2024 · Same day: 51.5%February 2024 · 1 day: 14.3%February 2024 · 2–7 days: 27.3%February 2024 · 8–14 days: 5.6%February 2024 · 15–21 days: 0.4%February 2024 · 22–28 days: 0.7%February 2024 · > 28 days: 0.2%March 2024 · Same day: 51.9%March 2024 · 1 day: 14.7%March 2024 · 2–7 days: 27.6%March 2024 · 8–14 days: 4.1%March 2024 · 15–21 days: 0.4%March 2024 · 22–28 days: 0.9%March 2024 · > 28 days: 0.3%April 2024 · Same day: 52.0%April 2024 · 1 day: 13.9%April 2024 · 2–7 days: 22.9%April 2024 · 8–14 days: 7.5%April 2024 · 15–21 days: 2.0%April 2024 · 22–28 days: 0.9%April 2024 · > 28 days: 0.7%May 2024 · Same day: 50.5%May 2024 · 1 day: 13.5%May 2024 · 2–7 days: 21.8%May 2024 · 8–14 days: 7.5%May 2024 · 15–21 days: 5.1%May 2024 · 22–28 days: 1.3%May 2024 · > 28 days: 0.4%June 2024 · Same day: 60.2%June 2024 · 1 day: 12.0%June 2024 · 2–7 days: 19.6%June 2024 · 8–14 days: 5.9%June 2024 · 15–21 days: 1.0%June 2024 · 22–28 days: 0.9%June 2024 · > 28 days: 0.5%July 2024 · Same day: 57.1%July 2024 · 1 day: 14.2%July 2024 · 2–7 days: 22.6%July 2024 · 8–14 days: 3.2%July 2024 · 15–21 days: 1.3%July 2024 · 22–28 days: 1.3%July 2024 · > 28 days: 0.4%August 2024 · Same day: 54.3%August 2024 · 1 day: 12.9%August 2024 · 2–7 days: 23.8%August 2024 · 8–14 days: 5.7%August 2024 · 15–21 days: 1.8%August 2024 · 22–28 days: 1.0%August 2024 · > 28 days: 0.6%September 2024 · Same day: 52.6%September 2024 · 1 day: 14.2%September 2024 · 2–7 days: 24.3%September 2024 · 8–14 days: 6.5%September 2024 · 15–21 days: 0.8%September 2024 · 22–28 days: 0.7%September 2024 · > 28 days: 0.9%October 2024 · Same day: 49.6%October 2024 · 1 day: 14.9%October 2024 · 2–7 days: 28.0%October 2024 · 8–14 days: 4.0%October 2024 · 15–21 days: 1.9%October 2024 · 22–28 days: 1.3%October 2024 · > 28 days: 0.3%November 2024 · Same day: 57.3%November 2024 · 1 day: 11.3%November 2024 · 2–7 days: 22.8%November 2024 · 8–14 days: 5.8%November 2024 · 15–21 days: 1.3%November 2024 · 22–28 days: 1.0%November 2024 · > 28 days: 0.5%December 2024 · Same day: 62.7%December 2024 · 1 day: 11.3%December 2024 · 2–7 days: 20.2%December 2024 · 8–14 days: 3.7%December 2024 · 15–21 days: 1.2%December 2024 · 22–28 days: 0.5%December 2024 · > 28 days: 0.4%January 2025 · Same day: 65.3%January 2025 · 1 day: 12.9%January 2025 · 2–7 days: 16.5%January 2025 · 8–14 days: 2.2%January 2025 · 15–21 days: 2.0%January 2025 · 22–28 days: 0.7%January 2025 · > 28 days: 0.5%February 2025 · Same day: 56.6%February 2025 · 1 day: 14.8%February 2025 · 2–7 days: 21.7%February 2025 · 8–14 days: 3.9%February 2025 · 15–21 days: 1.7%February 2025 · 22–28 days: 0.8%February 2025 · > 28 days: 0.5%March 2025 · Same day: 49.6%March 2025 · 1 day: 14.3%March 2025 · 2–7 days: 24.1%March 2025 · 8–14 days: 7.6%March 2025 · 15–21 days: 2.9%March 2025 · 22–28 days: 1.2%March 2025 · > 28 days: 0.2%April 2025 · Same day: 55.2%April 2025 · 1 day: 11.2%April 2025 · 2–7 days: 24.7%April 2025 · 8–14 days: 5.3%April 2025 · 15–21 days: 1.9%April 2025 · 22–28 days: 1.0%April 2025 · > 28 days: 0.6%May 2025 · Same day: 60.7%May 2025 · 1 day: 11.3%May 2025 · 2–7 days: 22.7%May 2025 · 8–14 days: 3.7%May 2025 · 15–21 days: 0.7%May 2025 · 22–28 days: 0.6%May 2025 · > 28 days: 0.4%June 2025 · Same day: 65.7%June 2025 · 1 day: 9.8%June 2025 · 2–7 days: 20.6%June 2025 · 8–14 days: 1.9%June 2025 · 15–21 days: 1.0%June 2025 · 22–28 days: 0.8%June 2025 · > 28 days: 0.2%July 2025 · Same day: 65.7%July 2025 · 1 day: 12.1%July 2025 · 2–7 days: 18.3%July 2025 · 8–14 days: 2.1%July 2025 · 15–21 days: 0.8%July 2025 · 22–28 days: 0.8%July 2025 · > 28 days: 0.3%August 2025 · Same day: 63.5%August 2025 · 1 day: 12.6%August 2025 · 2–7 days: 18.7%August 2025 · 8–14 days: 2.7%August 2025 · 15–21 days: 0.9%August 2025 · 22–28 days: 1.4%August 2025 · > 28 days: 0.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 43/100
  • High demand (>400 appts/1K)
  • High DNA rate (9.8%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3.6%
Face-to-face %-5.4%
Telephone %+3.5%
Same-day %+5%
Appts per 1K+3.6%
Triage %-4.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in total appointments per 1,000 patients, rising to 353.3 from the trailing average. This rise is driven by a significant increase in same-day appointments, which now account for 63.5% of all appointments.

Several trends are worth noting. The percentage of face-to-face appointments has decreased by 5.4% month-on-month, while telephone appointments have increased by 3.5%. Additionally, the triage percentage has dropped by 4.2%. These shifts may indicate a change in workflow or recording policies.

To investigate these trends, review the changes in appointment scheduling and recording practices. Verify if the drop in face-to-face appointments aligns with any system changes or operational adjustments. Also, check if the increase in telephone appointments correlates with any recent policy updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-07
value 36.6 · avg 47.6 ± 3.9
total2025-07
value 4348 · avg 3265.8 ± 310.7
triagePct2025-06
value 37.8 · avg 48.6 ± 2.7
total2025-06
value 3926 · avg 3172.3 ± 263
phonePct2025-04
value 54 · avg 62 ± 3.5
f2fPct2025-04
value 46 · avg 38 ± 3.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

4.27

Nurse FTE

0.93

Direct Patient Care FTE

0

Admin FTE

3.8

1 practices reporting · 100.0% coverage

Staff group mix

GP4.3 FTE · 47%
Nurse0.9 FTE · 10%
Direct Patient Care0.0 FTE · 0%
Admin3.8 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.27 FTE · 4 headcount
Partner2.40 FTE (56%) · 2 hc
Salaried0.80 FTE (19%) · 1 hc
Training (ST/F)1.07 FTE (25%) · 1 hc
Nurses0.93 FTE · 1 headcount
Practice Nurse0.93 FTE (100%) · 1 hc
Admin / Non-clinical3.80 FTE · 5 headcount
Management0.60 FTE (16%) · 1 hc
Reception / Admin2.80 FTE (74%) · 3 hc
Estates / Ancillary0.40 FTE (11%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0303710GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 4 FTEAdmin · 2025-12: 4 FTEAdmin · 2026-01: 4 FTEAdmin · 2026-02: 4 FTEAdmin · 2026-03: 4 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good74.7%
Phone easy32.7%
Website easy75.0%
100.0% coverage

Prescribing volume

1.96

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.