GP Practice

Herne Hill Group Practice

G85016

Compare to

Registered patients

14,815

NHS Digital list size

GP FTE

14.63

NHS Digital workforce

Patients per GP FTE

1,013

Items per patient

1.11

prescribing volume

GPPS overall good

1.7%

patient experience

Limited classification in NHS Digital return

1,240 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

83.7

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K83.7479.7-396.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080000F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-11: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,0031,2601,5171,7742023-09: 1,204 appointments2023-10: 1,535 appointments2023-11: 1,699 appointments2023-12: 1,321 appointments2024-01: 1,419 appointments2024-02: 1,608 appointments2024-03: 1,279 appointments2024-04: 1,366 appointments2024-05: 1,155 appointments2024-06: 1,328 appointments2024-07: 1,258 appointments2024-08: 1,294 appointments2024-09: 1,277 appointments2024-10: 1,393 appointments2024-11: 1,400 appointments2024-12: 1,108 appointments2025-01: 1,420 appointments2025-02: 1,219 appointments2025-03: 1,245 appointments2025-04: 1,100 appointments2025-05: 1,078 appointments2025-06: 1,183 appointments2025-07: 1,260 appointments2025-08: 1,240 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-0868851021202023-09: 81.3 appts per 1,000 patients2023-10: 103.6 appts per 1,000 patients2023-11: 114.7 appts per 1,000 patients2023-12: 89.2 appts per 1,000 patients2024-01: 95.8 appts per 1,000 patients2024-02: 108.5 appts per 1,000 patients2024-03: 86.3 appts per 1,000 patients2024-04: 92.2 appts per 1,000 patients2024-05: 78 appts per 1,000 patients2024-06: 89.6 appts per 1,000 patients2024-07: 84.9 appts per 1,000 patients2024-08: 87.3 appts per 1,000 patients2024-09: 86.2 appts per 1,000 patients2024-10: 94 appts per 1,000 patients2024-11: 94.5 appts per 1,000 patients2024-12: 74.8 appts per 1,000 patients2025-01: 95.8 appts per 1,000 patients2025-02: 82.3 appts per 1,000 patients2025-03: 84 appts per 1,000 patients2025-04: 74.2 appts per 1,000 patients2025-05: 72.8 appts per 1,000 patients2025-06: 79.9 appts per 1,000 patients2025-07: 85 appts per 1,000 patients2025-08: 83.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.4%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+1.4%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per thousand patients rose to 83.7, which is 1.4 times the practice's trailing average. This is the most significant change observed this month.

Several trends are worth noting. Firstly, the total number of appointments per thousand patients has been rising steadily, increasing by 1.4 times over the past few months. Secondly, the DNA rate has remained stable with no significant changes. There are no step changes or anomalies detected in other key performance indicators.

To confirm these trends, it would be prudent to review the data for any recording policy changes or operational shifts that might have influenced the rise in total appointments. Additionally, verifying that the stable DNA rate is not due to an artefact in the data recording process would be advisable.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-04
value 1100 · avg 1288.6 ± 94.2
total2024-12
value 1108 · avg 1341.5 ± 106.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 43/100medium confidence
Last inspection: 2024-10-24 · 18 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-10-24 (18 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

14.63

Nurse FTE

1.96

Direct Patient Care FTE

3.84

Admin FTE

13.33

1 practices reporting · 100.0% coverage

Staff group mix

GP14.6 FTE · 43%
Nurse2.0 FTE · 6%
Direct Patient Care3.8 FTE · 11%
Admin13.3 FTE · 39%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP14.63 FTE · 20 headcount
Partner3.39 FTE (23%) · 4 hc
Salaried9.53 FTE (65%) · 14 hc
Training (ST/F)1.71 FTE (12%) · 2 hc
Nurses1.96 FTE · 3 headcount
Practice Nurse1.00 FTE (51%) · 1 hc
Advanced / Specialist0.96 FTE (49%) · 2 hc
Admin / Non-clinical13.33 FTE · 15 headcount
Management1.73 FTE (13%) · 2 hc
Reception / Admin8.60 FTE (65%) · 10 hc
Other3.00 FTE (23%) · 3 hc
Direct Patient Care3.84 FTE · 4 headcount
Pharmacist2.80 FTE (73%) · 3 hc
HCA / Nursing Assistant1.04 FTE (27%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061116GP · 2024-03: 12 FTEGP · 2024-04: 12 FTEGP · 2024-05: 15 FTEGP · 2024-06: 14 FTEGP · 2024-07: 14 FTEGP · 2024-08: 14 FTEGP · 2024-09: 14 FTEGP · 2024-10: 14 FTEGP · 2024-11: 14 FTEGP · 2024-12: 14 FTEGP · 2025-01: 14 FTEGP · 2025-02: 14 FTEGP · 2025-03: 15 FTEGP · 2025-04: 15 FTEGP · 2025-05: 15 FTEGP · 2025-06: 15 FTEGP · 2025-07: 15 FTEGP · 2025-08: 15 FTEGP · 2025-09: 15 FTEGP · 2025-10: 15 FTEGP · 2025-11: 15 FTEGP · 2025-12: 15 FTEGP · 2026-01: 15 FTEGP · 2026-02: 15 FTEGP · 2026-03: 15 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 14 FTEAdmin · 2024-07: 14 FTEAdmin · 2024-08: 14 FTEAdmin · 2024-09: 14 FTEAdmin · 2024-10: 14 FTEAdmin · 2024-11: 14 FTEAdmin · 2024-12: 14 FTEAdmin · 2025-01: 14 FTEAdmin · 2025-02: 14 FTEAdmin · 2025-03: 14 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 13 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.7%
Phone easy1.6%
Website easy98.1%
100.0% coverage

Prescribing volume

1.11

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.