GP Practice

Kingfisher Medical Centre

G85020

Compare to

Registered patients

15,881

NHS Digital list size

GP FTE

4.94

NHS Digital workforce

Patients per GP FTE

3,215

Items per patient

0.59

prescribing volume

GPPS overall good

67.5%

patient experience

Access KPIs · June 2025

Same-day %

0%

Month: June 2025

Appts per 1K patients

113

all bookings (incl. triage)

Patient contacts per 1K

112

F2F + phone + video only

28+ day backlog

11%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · June 2025

Face-to-face86.8%
Telephone12.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %0.0%43.0%-43.0%
Face-to-face %86.8%58.4%+28.4%
Telephone %12.8%21.9%-9.1%
Appts per 1K112.5479.7-367.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-072025-060326597Same-day % · 2023-07: 34.4%Same-day % · 2023-08: 33.9%Same-day % · 2023-09: 34.1%Same-day % · 2023-10: 31.4%Same-day % · 2023-11: 29.3%Same-day % · 2023-12: 30.3%Same-day % · 2024-01: 30.0%Same-day % · 2024-02: 33.4%Same-day % · 2024-03: 34.8%Same-day % · 2024-04: 38.3%Same-day % · 2024-05: 35.6%Same-day % · 2024-06: 32.9%Same-day % · 2024-07: 34.6%Same-day % · 2024-08: 32.0%Same-day % · 2024-09: 28.9%Same-day % · 2024-10: 30.3%Same-day % · 2024-11: 25.4%Same-day % · 2024-12: 30.6%Same-day % · 2025-01: 29.9%Same-day % · 2025-02: 27.9%Same-day % · 2025-03: 27.6%Same-day % · 2025-04: 24.6%Same-day % · 2025-05: 23.9%Same-day % · 2025-06: 0.0%F2F % · 2023-07: 60.8%F2F % · 2023-08: 59.1%F2F % · 2023-09: 60.6%F2F % · 2023-10: 61.0%F2F % · 2023-11: 58.5%F2F % · 2023-12: 57.0%F2F % · 2024-01: 57.4%F2F % · 2024-02: 62.5%F2F % · 2024-03: 63.9%F2F % · 2024-04: 60.7%F2F % · 2024-05: 63.6%F2F % · 2024-06: 64.7%F2F % · 2024-07: 68.1%F2F % · 2024-08: 65.0%F2F % · 2024-09: 83.8%F2F % · 2024-10: 82.1%F2F % · 2024-11: 82.3%F2F % · 2024-12: 82.0%F2F % · 2025-01: 80.9%F2F % · 2025-02: 80.5%F2F % · 2025-03: 80.7%F2F % · 2025-04: 81.8%F2F % · 2025-05: 80.6%F2F % · 2025-06: 86.8%Phone % · 2023-07: 38.5%Phone % · 2023-08: 40.5%Phone % · 2023-09: 38.7%Phone % · 2023-10: 38.4%Phone % · 2023-11: 41.0%Phone % · 2023-12: 42.4%Phone % · 2024-01: 42.1%Phone % · 2024-02: 36.9%Phone % · 2024-03: 35.6%Phone % · 2024-04: 39.0%Phone % · 2024-05: 35.9%Phone % · 2024-06: 34.9%Phone % · 2024-07: 31.3%Phone % · 2024-08: 34.6%Phone % · 2024-09: 15.7%Phone % · 2024-10: 17.6%Phone % · 2024-11: 17.2%Phone % · 2024-12: 17.5%Phone % · 2025-01: 18.4%Phone % · 2025-02: 19.2%Phone % · 2025-03: 18.8%Phone % · 2025-04: 17.8%Phone % · 2025-05: 19.0%Phone % · 2025-06: 12.8%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Triage % · 2023-07: 10.0%Triage % · 2023-08: 9.6%Triage % · 2023-09: 9.2%Triage % · 2023-10: 8.4%Triage % · 2023-11: 7.6%Triage % · 2023-12: 8.4%Triage % · 2024-01: 8.4%Triage % · 2024-02: 8.5%Triage % · 2024-03: 9.9%Triage % · 2024-04: 9.7%Triage % · 2024-05: 9.6%Triage % · 2024-06: 7.1%Triage % · 2024-07: 4.4%Triage % · 2024-08: 8.7%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.1%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.1%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.1%Triage % · 2025-06: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-06). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-072025-061,4572,5953,7324,8702023-07: 3,270 appointments2023-08: 3,745 appointments2023-09: 3,486 appointments2023-10: 4,300 appointments2023-11: 4,157 appointments2023-12: 3,099 appointments2024-01: 4,118 appointments2024-02: 4,228 appointments2024-03: 3,951 appointments2024-04: 4,044 appointments2024-05: 4,055 appointments2024-06: 3,539 appointments2024-07: 3,917 appointments2024-08: 3,555 appointments2024-09: 3,856 appointments2024-10: 4,540 appointments2024-11: 3,678 appointments2024-12: 3,546 appointments2025-01: 4,239 appointments2025-02: 3,959 appointments2025-03: 4,005 appointments2025-04: 3,549 appointments2025-05: 3,951 appointments2025-06: 1,787 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-072025-06921632353072023-07: 205.9 appts per 1,000 patients2023-08: 235.8 appts per 1,000 patients2023-09: 219.5 appts per 1,000 patients2023-10: 270.8 appts per 1,000 patients2023-11: 261.8 appts per 1,000 patients2023-12: 195.1 appts per 1,000 patients2024-01: 259.3 appts per 1,000 patients2024-02: 266.2 appts per 1,000 patients2024-03: 248.8 appts per 1,000 patients2024-04: 254.6 appts per 1,000 patients2024-05: 255.3 appts per 1,000 patients2024-06: 222.8 appts per 1,000 patients2024-07: 246.6 appts per 1,000 patients2024-08: 223.9 appts per 1,000 patients2024-09: 242.8 appts per 1,000 patients2024-10: 285.9 appts per 1,000 patients2024-11: 231.6 appts per 1,000 patients2024-12: 223.3 appts per 1,000 patients2025-01: 266.9 appts per 1,000 patients2025-02: 249.3 appts per 1,000 patients2025-03: 252.2 appts per 1,000 patients2025-04: 223.5 appts per 1,000 patients2025-05: 248.8 appts per 1,000 patients2025-06: 112.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 34.4%July 2023 · 1 day: 6.4%July 2023 · 2–7 days: 14.2%July 2023 · 8–14 days: 9.3%July 2023 · 15–21 days: 12.7%July 2023 · 22–28 days: 13.3%July 2023 · > 28 days: 9.8%August 2023 · Same day: 33.9%August 2023 · 1 day: 9.3%August 2023 · 2–7 days: 12.5%August 2023 · 8–14 days: 15.0%August 2023 · 15–21 days: 16.0%August 2023 · 22–28 days: 8.8%August 2023 · > 28 days: 4.5%September 2023 · Same day: 34.1%September 2023 · 1 day: 7.4%September 2023 · 2–7 days: 19.0%September 2023 · 8–14 days: 14.1%September 2023 · 15–21 days: 13.5%September 2023 · 22–28 days: 9.9%September 2023 · > 28 days: 2.0%October 2023 · Same day: 31.4%October 2023 · 1 day: 6.1%October 2023 · 2–7 days: 17.8%October 2023 · 8–14 days: 21.4%October 2023 · 15–21 days: 13.6%October 2023 · 22–28 days: 7.3%October 2023 · > 28 days: 2.4%November 2023 · Same day: 29.3%November 2023 · 1 day: 6.6%November 2023 · 2–7 days: 13.4%November 2023 · 8–14 days: 23.5%November 2023 · 15–21 days: 12.1%November 2023 · 22–28 days: 11.5%November 2023 · > 28 days: 3.5%December 2023 · Same day: 30.3%December 2023 · 1 day: 7.4%December 2023 · 2–7 days: 14.6%December 2023 · 8–14 days: 22.8%December 2023 · 15–21 days: 8.9%December 2023 · 22–28 days: 9.8%December 2023 · > 28 days: 6.2%January 2024 · Same day: 30.0%January 2024 · 1 day: 7.8%January 2024 · 2–7 days: 19.7%January 2024 · 8–14 days: 18.8%January 2024 · 15–21 days: 9.2%January 2024 · 22–28 days: 8.2%January 2024 · > 28 days: 6.4%February 2024 · Same day: 33.4%February 2024 · 1 day: 7.5%February 2024 · 2–7 days: 17.2%February 2024 · 8–14 days: 15.1%February 2024 · 15–21 days: 12.0%February 2024 · 22–28 days: 11.3%February 2024 · > 28 days: 3.5%March 2024 · Same day: 34.8%March 2024 · 1 day: 7.7%March 2024 · 2–7 days: 17.7%March 2024 · 8–14 days: 12.7%March 2024 · 15–21 days: 14.0%March 2024 · 22–28 days: 10.3%March 2024 · > 28 days: 2.8%April 2024 · Same day: 38.3%April 2024 · 1 day: 9.4%April 2024 · 2–7 days: 14.0%April 2024 · 8–14 days: 8.7%April 2024 · 15–21 days: 18.2%April 2024 · 22–28 days: 8.3%April 2024 · > 28 days: 3.1%May 2024 · Same day: 35.6%May 2024 · 1 day: 8.3%May 2024 · 2–7 days: 14.1%May 2024 · 8–14 days: 9.2%May 2024 · 15–21 days: 17.7%May 2024 · 22–28 days: 12.1%May 2024 · > 28 days: 3.0%June 2024 · Same day: 32.9%June 2024 · 1 day: 6.2%June 2024 · 2–7 days: 16.4%June 2024 · 8–14 days: 17.7%June 2024 · 15–21 days: 18.1%June 2024 · 22–28 days: 5.8%June 2024 · > 28 days: 2.9%July 2024 · Same day: 34.6%July 2024 · 1 day: 10.8%July 2024 · 2–7 days: 15.8%July 2024 · 8–14 days: 17.6%July 2024 · 15–21 days: 15.1%July 2024 · 22–28 days: 3.6%July 2024 · > 28 days: 2.5%August 2024 · Same day: 32.0%August 2024 · 1 day: 11.2%August 2024 · 2–7 days: 20.9%August 2024 · 8–14 days: 15.4%August 2024 · 15–21 days: 12.3%August 2024 · 22–28 days: 5.5%August 2024 · > 28 days: 2.7%September 2024 · Same day: 28.9%September 2024 · 1 day: 7.4%September 2024 · 2–7 days: 15.0%September 2024 · 8–14 days: 30.8%September 2024 · 15–21 days: 11.5%September 2024 · 22–28 days: 4.6%September 2024 · > 28 days: 1.8%October 2024 · Same day: 30.3%October 2024 · 1 day: 9.4%October 2024 · 2–7 days: 22.0%October 2024 · 8–14 days: 20.7%October 2024 · 15–21 days: 8.5%October 2024 · 22–28 days: 5.4%October 2024 · > 28 days: 3.6%November 2024 · Same day: 25.4%November 2024 · 1 day: 7.9%November 2024 · 2–7 days: 19.6%November 2024 · 8–14 days: 21.5%November 2024 · 15–21 days: 15.1%November 2024 · 22–28 days: 7.2%November 2024 · > 28 days: 3.4%December 2024 · Same day: 30.6%December 2024 · 1 day: 6.8%December 2024 · 2–7 days: 16.4%December 2024 · 8–14 days: 21.0%December 2024 · 15–21 days: 19.1%December 2024 · 22–28 days: 5.4%December 2024 · > 28 days: 0.7%January 2025 · Same day: 29.9%January 2025 · 1 day: 7.6%January 2025 · 2–7 days: 14.9%January 2025 · 8–14 days: 19.4%January 2025 · 15–21 days: 15.7%January 2025 · 22–28 days: 8.4%January 2025 · > 28 days: 4.1%February 2025 · Same day: 27.9%February 2025 · 1 day: 9.6%February 2025 · 2–7 days: 12.6%February 2025 · 8–14 days: 17.6%February 2025 · 15–21 days: 25.2%February 2025 · 22–28 days: 5.5%February 2025 · > 28 days: 1.6%March 2025 · Same day: 27.6%March 2025 · 1 day: 7.9%March 2025 · 2–7 days: 12.9%March 2025 · 8–14 days: 18.2%March 2025 · 15–21 days: 25.7%March 2025 · 22–28 days: 5.1%March 2025 · > 28 days: 2.5%April 2025 · Same day: 24.6%April 2025 · 1 day: 7.4%April 2025 · 2–7 days: 12.8%April 2025 · 8–14 days: 9.8%April 2025 · 15–21 days: 24.4%April 2025 · 22–28 days: 17.2%April 2025 · > 28 days: 3.9%May 2025 · Same day: 23.9%May 2025 · 1 day: 7.8%May 2025 · 2–7 days: 12.9%May 2025 · 8–14 days: 13.4%May 2025 · 15–21 days: 13.5%May 2025 · 22–28 days: 20.8%May 2025 · > 28 days: 7.8%June 2025 · 1 day: 0.1%June 2025 · 2–7 days: 4.0%June 2025 · 8–14 days: 10.4%June 2025 · 15–21 days: 29.3%June 2025 · 22–28 days: 45.2%June 2025 · > 28 days: 11.0%Jul '23Oct '23Jan '24Apr '24Jul '24Oct '24Jan '25Apr '25Jun '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Elevated DNA rate (6.4%)
  • Low same-day access (16.2%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-10.2%
Face-to-face %+1.1%
Telephone %-4.8%
Same-day %-21.1%
Appts per 1K-10.2%
Triage %-24.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Kingfisher Medical Centre saw a significant drop in total appointments per thousand patients, falling to 1787 from the trailing average of 3861.2. This sharp decline is concerning and warrants immediate attention.

Several trends and step changes are worth noting. The phone percentage dropped by 32.6% from 19 to 12.8, indicating a potential shift in patient communication preferences or operational changes. The DNA rate and triage percentage both fell to zero, which could suggest changes in recording policies or operational pressures.

To investigate these changes, review whether the drop in phone consultations aligns with any recent system changes or staff adjustments. Also, verify if the zero DNA rate and triage percentage are accurate reflections of practice operations or if they might be recording artefacts.

AI-generated from the analytics below (Amazon Nova Lite · data as of June 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-06
value 0 · avg 29.1 ± 3.2
total2025-06
value 1787 · avg 3861.2 ± 299
dnaRate2025-06
value 0 · avg 9.3 ± 1
triagePct2024-11
value 0 · avg 6.9 ± 3.4
sameDayPct2024-11
value 25.4 · avg 32.5 ± 2.8
phonePct2024-11
value 17.2 · avg 33.9 ± 8.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-06
19 → 12.8 (-32.6%)
triagePct2025-06
0.1 → 0 (-100%)
dnaRate2025-06
9.1 → 0 (-100%)
triagePct2025-04
0.1 → 0 (-100%)
triagePct2025-03
0 → 0.1 (+493.1%)
triagePct2025-02
0.1 → 0 (-64.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

4.94

Nurse FTE

2.53

Direct Patient Care FTE

16.69

Admin FTE

29.62

1 practices reporting · 100.0% coverage

Staff group mix

GP4.9 FTE · 9%
Nurse2.5 FTE · 5%
Direct Patient Care16.7 FTE · 31%
Admin29.6 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.94 FTE · 10 headcount
Salaried4.94 FTE (100%) · 10 hc
Nurses2.53 FTE · 3 headcount
Practice Nurse1.00 FTE (40%) · 1 hc
Other1.53 FTE (60%) · 2 hc
Admin / Non-clinical29.61 FTE · 45 headcount
Management5.00 FTE (17%) · 5 hc
Reception / Admin9.45 FTE (32%) · 14 hc
Other15.16 FTE (51%) · 26 hc
Direct Patient Care16.68 FTE · 38 headcount
Pharmacist1.50 FTE (9%) · 2 hc
HCA / Nursing Assistant1.00 FTE (6%) · 1 hc
Paramedic1.33 FTE (8%) · 3 hc
Other12.85 FTE (77%) · 32 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030122335GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 13 FTEDPC · 2024-12: 13 FTEDPC · 2025-01: 13 FTEDPC · 2025-02: 9 FTEDPC · 2025-03: 12 FTEDPC · 2025-04: 12 FTEDPC · 2025-05: 12 FTEDPC · 2025-06: 12 FTEDPC · 2025-07: 13 FTEDPC · 2025-08: 13 FTEDPC · 2025-09: 13 FTEDPC · 2025-10: 16 FTEDPC · 2025-11: 16 FTEDPC · 2025-12: 16 FTEDPC · 2026-01: 16 FTEDPC · 2026-02: 17 FTEDPC · 2026-03: 17 FTEAdmin · 2024-03: 22 FTEAdmin · 2024-04: 22 FTEAdmin · 2024-05: 22 FTEAdmin · 2024-06: 22 FTEAdmin · 2024-07: 22 FTEAdmin · 2024-08: 22 FTEAdmin · 2024-09: 22 FTEAdmin · 2024-10: 22 FTEAdmin · 2024-11: 31 FTEAdmin · 2024-12: 31 FTEAdmin · 2025-01: 31 FTEAdmin · 2025-02: 20 FTEAdmin · 2025-03: 27 FTEAdmin · 2025-04: 27 FTEAdmin · 2025-05: 27 FTEAdmin · 2025-06: 26 FTEAdmin · 2025-07: 27 FTEAdmin · 2025-08: 27 FTEAdmin · 2025-09: 28 FTEAdmin · 2025-10: 29 FTEAdmin · 2025-11: 29 FTEAdmin · 2025-12: 29 FTEAdmin · 2026-01: 28 FTEAdmin · 2026-02: 30 FTEAdmin · 2026-03: 30 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good67.5%
Phone easy35.2%
Website easy54.9%
100.0% coverage

Prescribing volume

0.59

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.