GP Practice

Clifton Rise Family Practice

G85026

Compare to

Registered patients

4,315

NHS Digital list size

GP FTE

4.4

NHS Digital workforce

Patients per GP FTE

981

Items per patient

1.21

prescribing volume

GPPS overall good

77.5%

patient experience

Access KPIs · August 2025

Same-day %

56.5%

Month: August 2025

Appts per 1K patients

275

all bookings (incl. triage)

Patient contacts per 1K

271

F2F + phone + video only

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face30.5%
Telephone68.0%
Triage5.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %56.5%43.0%+13.5%
Face-to-face %30.5%58.4%-27.9%
Telephone %68.0%21.9%+46.1%
Appts per 1K275.1479.7-204.6
Triage %5.6%8.7%-3.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080285684Same-day % · 2023-09: 57.1%Same-day % · 2023-10: 52.1%Same-day % · 2023-11: 50.5%Same-day % · 2023-12: 53.4%Same-day % · 2024-01: 55.6%Same-day % · 2024-02: 52.5%Same-day % · 2024-03: 52.7%Same-day % · 2024-04: 55.8%Same-day % · 2024-05: 54.7%Same-day % · 2024-06: 56.9%Same-day % · 2024-07: 55.0%Same-day % · 2024-08: 60.6%Same-day % · 2024-09: 57.7%Same-day % · 2024-10: 53.6%Same-day % · 2024-11: 59.7%Same-day % · 2024-12: 63.8%Same-day % · 2025-01: 55.9%Same-day % · 2025-02: 54.7%Same-day % · 2025-03: 57.0%Same-day % · 2025-04: 55.5%Same-day % · 2025-05: 48.5%Same-day % · 2025-06: 54.5%Same-day % · 2025-07: 52.9%Same-day % · 2025-08: 56.5%F2F % · 2023-09: 39.7%F2F % · 2023-10: 33.9%F2F % · 2023-11: 28.7%F2F % · 2023-12: 32.5%F2F % · 2024-01: 31.4%F2F % · 2024-02: 30.8%F2F % · 2024-03: 32.2%F2F % · 2024-04: 30.1%F2F % · 2024-05: 31.7%F2F % · 2024-06: 32.9%F2F % · 2024-07: 32.3%F2F % · 2024-08: 29.5%F2F % · 2024-09: 31.3%F2F % · 2024-10: 34.4%F2F % · 2024-11: 32.1%F2F % · 2024-12: 28.1%F2F % · 2025-01: 24.7%F2F % · 2025-02: 25.6%F2F % · 2025-03: 23.4%F2F % · 2025-04: 28.7%F2F % · 2025-05: 28.3%F2F % · 2025-06: 27.0%F2F % · 2025-07: 30.1%F2F % · 2025-08: 30.5%Phone % · 2023-09: 59.4%Phone % · 2023-10: 64.9%Phone % · 2023-11: 70.0%Phone % · 2023-12: 65.9%Phone % · 2024-01: 66.7%Phone % · 2024-02: 67.3%Phone % · 2024-03: 66.3%Phone % · 2024-04: 68.9%Phone % · 2024-05: 66.9%Phone % · 2024-06: 66.1%Phone % · 2024-07: 66.7%Phone % · 2024-08: 69.5%Phone % · 2024-09: 66.9%Phone % · 2024-10: 63.6%Phone % · 2024-11: 66.7%Phone % · 2024-12: 71.2%Phone % · 2025-01: 73.4%Phone % · 2025-02: 72.8%Phone % · 2025-03: 75.2%Phone % · 2025-04: 69.2%Phone % · 2025-05: 68.9%Phone % · 2025-06: 71.4%Phone % · 2025-07: 68.3%Phone % · 2025-08: 68.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 8.5%Triage % · 2023-10: 12.3%Triage % · 2023-11: 10.9%Triage % · 2023-12: 11.4%Triage % · 2024-01: 11.0%Triage % · 2024-02: 13.3%Triage % · 2024-03: 9.4%Triage % · 2024-04: 10.8%Triage % · 2024-05: 11.1%Triage % · 2024-06: 10.5%Triage % · 2024-07: 7.2%Triage % · 2024-08: 8.1%Triage % · 2024-09: 6.7%Triage % · 2024-10: 8.5%Triage % · 2024-11: 10.0%Triage % · 2024-12: 9.3%Triage % · 2025-01: 10.9%Triage % · 2025-02: 9.5%Triage % · 2025-03: 7.3%Triage % · 2025-04: 8.5%Triage % · 2025-05: 7.6%Triage % · 2025-06: 7.0%Triage % · 2025-07: 9.0%Triage % · 2025-08: 5.6%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,1201,3511,5821,8132023-09: 1,696 appointments2023-10: 1,634 appointments2023-11: 1,699 appointments2023-12: 1,358 appointments2024-01: 1,549 appointments2024-02: 1,523 appointments2024-03: 1,420 appointments2024-04: 1,503 appointments2024-05: 1,460 appointments2024-06: 1,310 appointments2024-07: 1,353 appointments2024-08: 1,292 appointments2024-09: 1,439 appointments2024-10: 1,746 appointments2024-11: 1,413 appointments2024-12: 1,269 appointments2025-01: 1,531 appointments2025-02: 1,412 appointments2025-03: 1,473 appointments2025-04: 1,410 appointments2025-05: 1,496 appointments2025-06: 1,434 appointments2025-07: 1,499 appointments2025-08: 1,187 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082603133674202023-09: 393 appts per 1,000 patients2023-10: 378.7 appts per 1,000 patients2023-11: 393.7 appts per 1,000 patients2023-12: 314.7 appts per 1,000 patients2024-01: 359 appts per 1,000 patients2024-02: 353 appts per 1,000 patients2024-03: 329.1 appts per 1,000 patients2024-04: 348.3 appts per 1,000 patients2024-05: 338.4 appts per 1,000 patients2024-06: 303.6 appts per 1,000 patients2024-07: 313.6 appts per 1,000 patients2024-08: 299.4 appts per 1,000 patients2024-09: 333.5 appts per 1,000 patients2024-10: 404.6 appts per 1,000 patients2024-11: 327.5 appts per 1,000 patients2024-12: 294.1 appts per 1,000 patients2025-01: 354.8 appts per 1,000 patients2025-02: 327.2 appts per 1,000 patients2025-03: 341.4 appts per 1,000 patients2025-04: 326.8 appts per 1,000 patients2025-05: 346.7 appts per 1,000 patients2025-06: 332.3 appts per 1,000 patients2025-07: 347.4 appts per 1,000 patients2025-08: 275.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 57.1%September 2023 · 1 day: 8.4%September 2023 · 2–7 days: 22.2%September 2023 · 8–14 days: 11.4%September 2023 · 15–21 days: 0.8%September 2023 · 22–28 days: 0.1%October 2023 · Same day: 52.1%October 2023 · 1 day: 8.0%October 2023 · 2–7 days: 29.7%October 2023 · 8–14 days: 9.7%October 2023 · 15–21 days: 0.4%October 2023 · 22–28 days: 0.1%October 2023 · > 28 days: 0.1%November 2023 · Same day: 50.5%November 2023 · 1 day: 11.5%November 2023 · 2–7 days: 28.8%November 2023 · 8–14 days: 8.6%November 2023 · 15–21 days: 0.5%December 2023 · Same day: 53.4%December 2023 · 1 day: 10.8%December 2023 · 2–7 days: 32.3%December 2023 · 8–14 days: 3.4%December 2023 · 15–21 days: 0.2%January 2024 · Same day: 55.6%January 2024 · 1 day: 10.1%January 2024 · 2–7 days: 30.7%January 2024 · 8–14 days: 3.1%January 2024 · 15–21 days: 0.3%January 2024 · 22–28 days: 0.3%February 2024 · Same day: 52.5%February 2024 · 1 day: 10.3%February 2024 · 2–7 days: 32.8%February 2024 · 8–14 days: 3.8%February 2024 · 15–21 days: 0.6%March 2024 · Same day: 52.7%March 2024 · 1 day: 11.0%March 2024 · 2–7 days: 33.7%March 2024 · 8–14 days: 2.6%April 2024 · Same day: 55.8%April 2024 · 1 day: 9.2%April 2024 · 2–7 days: 31.8%April 2024 · 8–14 days: 2.8%April 2024 · 15–21 days: 0.3%May 2024 · Same day: 54.7%May 2024 · 1 day: 9.2%May 2024 · 2–7 days: 31.3%May 2024 · 8–14 days: 4.5%May 2024 · 15–21 days: 0.3%June 2024 · Same day: 56.9%June 2024 · 1 day: 7.2%June 2024 · 2–7 days: 30.2%June 2024 · 8–14 days: 5.5%June 2024 · 15–21 days: 0.2%July 2024 · Same day: 55.0%July 2024 · 1 day: 11.1%July 2024 · 2–7 days: 28.5%July 2024 · 8–14 days: 5.2%July 2024 · 15–21 days: 0.2%August 2024 · Same day: 60.6%August 2024 · 1 day: 8.4%August 2024 · 2–7 days: 26.7%August 2024 · 8–14 days: 4.3%August 2024 · 15–21 days: 0.1%September 2024 · Same day: 57.7%September 2024 · 1 day: 6.7%September 2024 · 2–7 days: 30.4%September 2024 · 8–14 days: 4.6%September 2024 · 15–21 days: 0.6%October 2024 · Same day: 53.6%October 2024 · 1 day: 10.3%October 2024 · 2–7 days: 32.8%October 2024 · 8–14 days: 3.0%October 2024 · 15–21 days: 0.4%November 2024 · Same day: 59.7%November 2024 · 1 day: 7.9%November 2024 · 2–7 days: 28.0%November 2024 · 8–14 days: 3.5%November 2024 · 15–21 days: 0.8%December 2024 · Same day: 63.8%December 2024 · 1 day: 8.2%December 2024 · 2–7 days: 25.6%December 2024 · 8–14 days: 2.4%December 2024 · 15–21 days: 0.1%January 2025 · Same day: 55.9%January 2025 · 1 day: 9.0%January 2025 · 2–7 days: 30.5%January 2025 · 8–14 days: 3.9%January 2025 · 15–21 days: 0.5%January 2025 · 22–28 days: 0.1%January 2025 · > 28 days: 0.1%February 2025 · Same day: 54.7%February 2025 · 1 day: 12.8%February 2025 · 2–7 days: 29.0%February 2025 · 8–14 days: 3.5%March 2025 · Same day: 57.0%March 2025 · 1 day: 8.5%March 2025 · 2–7 days: 30.7%March 2025 · 8–14 days: 3.9%April 2025 · Same day: 55.5%April 2025 · 1 day: 8.4%April 2025 · 2–7 days: 27.9%April 2025 · 8–14 days: 7.8%April 2025 · 15–21 days: 0.3%May 2025 · Same day: 48.5%May 2025 · 1 day: 7.8%May 2025 · 2–7 days: 35.4%May 2025 · 8–14 days: 8.2%May 2025 · 15–21 days: 0.2%June 2025 · Same day: 54.5%June 2025 · 1 day: 5.0%June 2025 · 2–7 days: 36.3%June 2025 · 8–14 days: 4.0%June 2025 · 15–21 days: 0.1%July 2025 · Same day: 52.9%July 2025 · 1 day: 6.9%July 2025 · 2–7 days: 33.1%July 2025 · 8–14 days: 5.9%July 2025 · 15–21 days: 1.1%August 2025 · Same day: 56.5%August 2025 · 1 day: 7.3%August 2025 · 2–7 days: 21.6%August 2025 · 8–14 days: 13.6%August 2025 · 15–21 days: 0.9%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Elevated DNA rate (7.1%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.5%
Face-to-face %+3.9%
Telephone %-1.5%
Same-day %-0.2%
Appts per 1K-2.5%
Triage %-2.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments fell to 1187, which is 19% below the practice's trailing average of 1451.2. This drop is the most significant deviation observed this month.

Several notable trends emerged this month. The percentage of face-to-face appointments increased by 3.9%, while the percentage of telephone appointments decreased by 1.5%. Additionally, the triage percentage saw a substantial decrease of 37.3%.

To investigate these trends, review whether the shift in face-to-face appointments aligns with any recent changes in patient preferences or practice policies. Also, verify if the decrease in telephone appointments correlates with any changes in staff availability or patient communication methods.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 5.6 · avg 8.5 ± 1.2
total2025-08
value 1187 · avg 1451.2 ± 116.1
sameDayPct2025-05
value 48.5 · avg 57.1 ± 2.8
phonePct2025-03
value 75.2 · avg 68.3 ± 2.8
f2fPct2025-03
value 23.4 · avg 30.4 ± 2.8
phonePct2025-02
value 72.8 · avg 67.8 ± 2.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
9 → 5.6 (-37.3%)
dnaRate2025-02
6.3 → 8.4 (+33.3%)
triagePct2024-07
10.5 → 7.2 (-30.7%)
dnaRate2024-07
6.2 → 8.6 (+38.7%)
triagePct2023-10
8.5 → 12.3 (+43.9%)
dnaRate2023-10
7.1 → 10.6 (+49.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-05-04 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-05-04.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.4

Nurse FTE

0.64

Direct Patient Care FTE

0.43

Admin FTE

4.72

1 practices reporting · 100.0% coverage

Staff group mix

GP4.4 FTE · 43%
Nurse0.6 FTE · 6%
Direct Patient Care0.4 FTE · 4%
Admin4.7 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.40 FTE · 6 headcount
Partner1.84 FTE (42%) · 2 hc
Salaried0.64 FTE (15%) · 2 hc
Training (ST/F)1.92 FTE (44%) · 2 hc
Nurses0.64 FTE · 1 headcount
Practice Nurse0.64 FTE (100%) · 1 hc
Admin / Non-clinical4.72 FTE · 6 headcount
Management0.93 FTE (20%) · 1 hc
Reception / Admin3.79 FTE (80%) · 5 hc
Direct Patient Care0.43 FTE · 1 headcount
Other0.43 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good77.5%
Phone easy26.4%
Website easy70.7%
100.0% coverage

Prescribing volume

1.21

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.