GP Practice

Nexus Health Group

G85034

Compare to

Registered patients

74,956

NHS Digital list size

GP FTE

42.01

NHS Digital workforce

Patients per GP FTE

1,784

Items per patient

1.22

prescribing volume

GPPS overall good

65.8%

patient experience

Access KPIs · August 2025

Same-day %

24.4%

Month: August 2025

Appts per 1K patients

246

all bookings (incl. triage)

Patient contacts per 1K

243

F2F + phone + video only

28+ day backlog

3.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face53.5%
Telephone37.7%
Video / online7.4%
Triage1.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %24.4%43.0%-18.6%
Face-to-face %53.5%58.4%-4.9%
Telephone %37.7%21.9%+15.8%
Appts per 1K246.3479.7-233.4
Triage %1.8%8.7%-6.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080224567Same-day % · 2023-09: 56.0%Same-day % · 2023-10: 48.0%Same-day % · 2023-11: 47.5%Same-day % · 2023-12: 50.9%Same-day % · 2024-01: 47.1%Same-day % · 2024-02: 44.3%Same-day % · 2024-03: 44.0%Same-day % · 2024-04: 39.1%Same-day % · 2024-05: 29.8%Same-day % · 2024-06: 31.5%Same-day % · 2024-07: 31.9%Same-day % · 2024-08: 30.4%Same-day % · 2024-09: 28.8%Same-day % · 2024-10: 28.2%Same-day % · 2024-11: 26.7%Same-day % · 2024-12: 27.5%Same-day % · 2025-01: 27.8%Same-day % · 2025-02: 27.2%Same-day % · 2025-03: 28.0%Same-day % · 2025-04: 27.1%Same-day % · 2025-05: 24.9%Same-day % · 2025-06: 25.4%Same-day % · 2025-07: 24.3%Same-day % · 2025-08: 24.4%F2F % · 2023-09: 57.0%F2F % · 2023-10: 59.9%F2F % · 2023-11: 58.1%F2F % · 2023-12: 53.2%F2F % · 2024-01: 54.5%F2F % · 2024-02: 55.4%F2F % · 2024-03: 56.1%F2F % · 2024-04: 52.6%F2F % · 2024-05: 54.0%F2F % · 2024-06: 54.1%F2F % · 2024-07: 53.5%F2F % · 2024-08: 53.1%F2F % · 2024-09: 53.6%F2F % · 2024-10: 58.8%F2F % · 2024-11: 55.1%F2F % · 2024-12: 55.2%F2F % · 2025-01: 55.4%F2F % · 2025-02: 55.4%F2F % · 2025-03: 55.2%F2F % · 2025-04: 54.3%F2F % · 2025-05: 55.3%F2F % · 2025-06: 55.1%F2F % · 2025-07: 55.4%F2F % · 2025-08: 53.5%Phone % · 2023-09: 42.8%Phone % · 2023-10: 39.8%Phone % · 2023-11: 39.2%Phone % · 2023-12: 39.7%Phone % · 2024-01: 38.4%Phone % · 2024-02: 36.6%Phone % · 2024-03: 36.0%Phone % · 2024-04: 38.8%Phone % · 2024-05: 37.2%Phone % · 2024-06: 36.8%Phone % · 2024-07: 37.1%Phone % · 2024-08: 37.6%Phone % · 2024-09: 37.4%Phone % · 2024-10: 33.4%Phone % · 2024-11: 36.4%Phone % · 2024-12: 36.4%Phone % · 2025-01: 37.8%Phone % · 2025-02: 36.0%Phone % · 2025-03: 36.6%Phone % · 2025-04: 36.6%Phone % · 2025-05: 36.1%Phone % · 2025-06: 35.9%Phone % · 2025-07: 35.9%Phone % · 2025-08: 37.7%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 2.4%Video % · 2023-12: 6.6%Video % · 2024-01: 6.5%Video % · 2024-02: 7.3%Video % · 2024-03: 7.3%Video % · 2024-04: 8.0%Video % · 2024-05: 8.1%Video % · 2024-06: 8.5%Video % · 2024-07: 8.8%Video % · 2024-08: 8.7%Video % · 2024-09: 8.4%Video % · 2024-10: 6.8%Video % · 2024-11: 7.2%Video % · 2024-12: 7.0%Video % · 2025-01: 5.4%Video % · 2025-02: 7.2%Video % · 2025-03: 6.9%Video % · 2025-04: 7.5%Video % · 2025-05: 7.1%Video % · 2025-06: 7.2%Video % · 2025-07: 7.3%Video % · 2025-08: 7.4%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 6.6%Triage % · 2024-01: 12.2%Triage % · 2024-02: 13.2%Triage % · 2024-03: 10.7%Triage % · 2024-04: 1.5%Triage % · 2024-05: 1.5%Triage % · 2024-06: 1.5%Triage % · 2024-07: 1.6%Triage % · 2024-08: 1.7%Triage % · 2024-09: 1.8%Triage % · 2024-10: 1.7%Triage % · 2024-11: 1.9%Triage % · 2024-12: 2.0%Triage % · 2025-01: 2.2%Triage % · 2025-02: 1.7%Triage % · 2025-03: 1.7%Triage % · 2025-04: 1.7%Triage % · 2025-05: 1.8%Triage % · 2025-06: 1.8%Triage % · 2025-07: 1.7%Triage % · 2025-08: 1.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-0817,07421,86526,65631,4472023-09: 28,140 appointments2023-10: 27,954 appointments2023-11: 28,750 appointments2023-12: 24,162 appointments2024-01: 30,056 appointments2024-02: 28,767 appointments2024-03: 26,452 appointments2024-04: 22,885 appointments2024-05: 22,880 appointments2024-06: 21,191 appointments2024-07: 22,482 appointments2024-08: 20,562 appointments2024-09: 21,988 appointments2024-10: 26,279 appointments2024-11: 22,676 appointments2024-12: 19,982 appointments2025-01: 22,569 appointments2025-02: 20,759 appointments2025-03: 21,299 appointments2025-04: 20,016 appointments2025-05: 20,344 appointments2025-06: 21,727 appointments2025-07: 23,510 appointments2025-08: 18,465 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082282923564202023-09: 375.4 appts per 1,000 patients2023-10: 372.9 appts per 1,000 patients2023-11: 383.6 appts per 1,000 patients2023-12: 322.3 appts per 1,000 patients2024-01: 401 appts per 1,000 patients2024-02: 383.8 appts per 1,000 patients2024-03: 352.9 appts per 1,000 patients2024-04: 305.3 appts per 1,000 patients2024-05: 305.2 appts per 1,000 patients2024-06: 282.7 appts per 1,000 patients2024-07: 299.9 appts per 1,000 patients2024-08: 274.3 appts per 1,000 patients2024-09: 293.3 appts per 1,000 patients2024-10: 350.6 appts per 1,000 patients2024-11: 302.5 appts per 1,000 patients2024-12: 266.6 appts per 1,000 patients2025-01: 301.1 appts per 1,000 patients2025-02: 276.9 appts per 1,000 patients2025-03: 284.2 appts per 1,000 patients2025-04: 267 appts per 1,000 patients2025-05: 271.4 appts per 1,000 patients2025-06: 289.9 appts per 1,000 patients2025-07: 313.7 appts per 1,000 patients2025-08: 246.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 56.0%September 2023 · 1 day: 10.4%September 2023 · 2–7 days: 17.7%September 2023 · 8–14 days: 7.4%September 2023 · 15–21 days: 3.7%September 2023 · 22–28 days: 2.5%September 2023 · > 28 days: 2.3%October 2023 · Same day: 48.0%October 2023 · 1 day: 10.6%October 2023 · 2–7 days: 23.6%October 2023 · 8–14 days: 8.3%October 2023 · 15–21 days: 5.0%October 2023 · 22–28 days: 2.7%October 2023 · > 28 days: 1.8%November 2023 · Same day: 47.5%November 2023 · 1 day: 11.5%November 2023 · 2–7 days: 24.1%November 2023 · 8–14 days: 7.9%November 2023 · 15–21 days: 4.7%November 2023 · 22–28 days: 2.6%November 2023 · > 28 days: 1.7%December 2023 · Same day: 50.9%December 2023 · 1 day: 10.7%December 2023 · 2–7 days: 19.1%December 2023 · 8–14 days: 9.5%December 2023 · 15–21 days: 5.0%December 2023 · 22–28 days: 3.2%December 2023 · > 28 days: 1.7%January 2024 · Same day: 47.1%January 2024 · 1 day: 10.4%January 2024 · 2–7 days: 25.1%January 2024 · 8–14 days: 8.2%January 2024 · 15–21 days: 4.9%January 2024 · 22–28 days: 2.5%January 2024 · > 28 days: 1.8%February 2024 · Same day: 44.3%February 2024 · 1 day: 10.2%February 2024 · 2–7 days: 26.8%February 2024 · 8–14 days: 9.6%February 2024 · 15–21 days: 5.2%February 2024 · 22–28 days: 2.7%February 2024 · > 28 days: 1.2%March 2024 · Same day: 44.0%March 2024 · 1 day: 11.5%March 2024 · 2–7 days: 23.0%March 2024 · 8–14 days: 9.0%March 2024 · 15–21 days: 5.5%March 2024 · 22–28 days: 4.4%March 2024 · > 28 days: 2.5%April 2024 · Same day: 39.1%April 2024 · 1 day: 13.6%April 2024 · 2–7 days: 27.8%April 2024 · 8–14 days: 10.2%April 2024 · 15–21 days: 4.2%April 2024 · 22–28 days: 2.9%April 2024 · > 28 days: 2.1%May 2024 · Same day: 29.8%May 2024 · 1 day: 12.1%May 2024 · 2–7 days: 34.1%May 2024 · 8–14 days: 12.5%May 2024 · 15–21 days: 5.6%May 2024 · 22–28 days: 3.4%May 2024 · > 28 days: 2.4%June 2024 · Same day: 31.5%June 2024 · 1 day: 10.9%June 2024 · 2–7 days: 35.4%June 2024 · 8–14 days: 10.8%June 2024 · 15–21 days: 5.7%June 2024 · 22–28 days: 3.7%June 2024 · > 28 days: 2.2%July 2024 · Same day: 31.9%July 2024 · 1 day: 11.8%July 2024 · 2–7 days: 34.7%July 2024 · 8–14 days: 10.5%July 2024 · 15–21 days: 5.0%July 2024 · 22–28 days: 3.3%July 2024 · > 28 days: 2.7%August 2024 · Same day: 30.4%August 2024 · 1 day: 9.8%August 2024 · 2–7 days: 35.2%August 2024 · 8–14 days: 12.5%August 2024 · 15–21 days: 5.6%August 2024 · 22–28 days: 3.9%August 2024 · > 28 days: 2.6%September 2024 · Same day: 28.8%September 2024 · 1 day: 8.2%September 2024 · 2–7 days: 38.8%September 2024 · 8–14 days: 12.5%September 2024 · 15–21 days: 5.9%September 2024 · 22–28 days: 3.5%September 2024 · > 28 days: 2.3%October 2024 · Same day: 28.2%October 2024 · 1 day: 7.7%October 2024 · 2–7 days: 32.4%October 2024 · 8–14 days: 18.1%October 2024 · 15–21 days: 6.8%October 2024 · 22–28 days: 4.2%October 2024 · > 28 days: 2.5%November 2024 · Same day: 26.7%November 2024 · 1 day: 7.1%November 2024 · 2–7 days: 29.3%November 2024 · 8–14 days: 17.6%November 2024 · 15–21 days: 8.9%November 2024 · 22–28 days: 6.1%November 2024 · > 28 days: 4.3%December 2024 · Same day: 27.5%December 2024 · 1 day: 6.4%December 2024 · 2–7 days: 26.6%December 2024 · 8–14 days: 19.1%December 2024 · 15–21 days: 9.8%December 2024 · 22–28 days: 7.3%December 2024 · > 28 days: 3.3%January 2025 · Same day: 27.8%January 2025 · 1 day: 7.4%January 2025 · 2–7 days: 25.4%January 2025 · 8–14 days: 19.5%January 2025 · 15–21 days: 8.2%January 2025 · 22–28 days: 7.2%January 2025 · > 28 days: 4.4%February 2025 · Same day: 27.2%February 2025 · 1 day: 7.2%February 2025 · 2–7 days: 25.6%February 2025 · 8–14 days: 21.9%February 2025 · 15–21 days: 10.3%February 2025 · 22–28 days: 5.7%February 2025 · > 28 days: 2.0%March 2025 · Same day: 28.0%March 2025 · 1 day: 6.7%March 2025 · 2–7 days: 24.9%March 2025 · 8–14 days: 21.2%March 2025 · 15–21 days: 11.1%March 2025 · 22–28 days: 5.9%March 2025 · > 28 days: 2.1%April 2025 · Same day: 27.1%April 2025 · 1 day: 8.3%April 2025 · 2–7 days: 22.9%April 2025 · 8–14 days: 18.8%April 2025 · 15–21 days: 13.2%April 2025 · 22–28 days: 7.9%April 2025 · > 28 days: 1.8%May 2025 · Same day: 24.9%May 2025 · 1 day: 7.9%May 2025 · 2–7 days: 22.0%May 2025 · 8–14 days: 19.8%May 2025 · 15–21 days: 14.0%May 2025 · 22–28 days: 8.8%May 2025 · > 28 days: 2.6%June 2025 · Same day: 25.4%June 2025 · 1 day: 7.4%June 2025 · 2–7 days: 23.8%June 2025 · 8–14 days: 21.0%June 2025 · 15–21 days: 13.5%June 2025 · 22–28 days: 6.3%June 2025 · > 28 days: 2.6%July 2025 · Same day: 24.3%July 2025 · 1 day: 7.8%July 2025 · 2–7 days: 24.8%July 2025 · 8–14 days: 20.7%July 2025 · 15–21 days: 11.9%July 2025 · 22–28 days: 7.4%July 2025 · > 28 days: 3.1%August 2025 · Same day: 24.4%August 2025 · 1 day: 7.9%August 2025 · 2–7 days: 22.1%August 2025 · 8–14 days: 20.9%August 2025 · 15–21 days: 12.5%August 2025 · 22–28 days: 8.9%August 2025 · > 28 days: 3.3%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • High DNA rate (9.1%)
  • Low same-day access (24.7%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.3%
Face-to-face %-0.3%
Telephone %+0.3%
Same-day %-2.9%
Appts per 1K-0.3%
Triage %+1.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's DNA rate is 9.1%, which is higher than the trailing average. The practice should monitor this closely to ensure it doesn't escalate.

Several trends are worth noting. The percentage of same-day appointments has decreased by 2.9% month-on-month, while the triage percentage has increased by 1.1%. These shifts could indicate a change in workflow or recording policies.

To investigate these trends, the practice manager should review the triage process and any recent changes to appointment scheduling. Additionally, understanding the reasons behind the dip in same-day appointments could help in managing patient expectations and improving access.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-05
value 24.9 · avg 28.7 ± 1.7
dnaRate2024-12
value 9.4 · avg 7.4 ± 0.7
dnaRate2024-11
value 8.7 · avg 7.3 ± 0.6
phonePct2024-10
value 33.4 · avg 37.9 ± 1.2
dnaRate2024-07
value 8.4 · avg 6.8 ± 0.6
sameDayPct2024-06
value 31.5 · avg 47.6 ± 7.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-02
5.4 → 7.2 (+33.3%)
triagePct2024-04
10.7 → 1.5 (-86.2%)
triagePct2024-01
6.6 → 12.2 (+84%)
videoPct2023-12
2.4 → 6.6 (+175%)
triagePct2023-12
0 → 6.6 (+63281.2%)
triagePct2023-10
0 → 0 (-56.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

42.01

Nurse FTE

23.88

Direct Patient Care FTE

12.28

Admin FTE

121.93

1 practices reporting · 100.0% coverage

Staff group mix

GP42.0 FTE · 21%
Nurse23.9 FTE · 12%
Direct Patient Care12.3 FTE · 6%
Admin121.9 FTE · 61%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP42.01 FTE · 60 headcount
Partner9.61 FTE (23%) · 11 hc
Salaried18.06 FTE (43%) · 34 hc
Training (ST/F)12.27 FTE (29%) · 13 hc
Locum2.07 FTE (5%) · 2 hc
Nurses23.88 FTE · 25 headcount
Practice Nurse15.40 FTE (64%) · 16 hc
Advanced / Specialist2.81 FTE (12%) · 3 hc
Trainee3.67 FTE (15%) · 4 hc
Other2.00 FTE (8%) · 2 hc
Admin / Non-clinical121.93 FTE · 149 headcount
Management11.00 FTE (9%) · 11 hc
Reception / Admin55.43 FTE (45%) · 74 hc
Estates / Ancillary1.07 FTE (1%) · 1 hc
Other54.43 FTE (45%) · 63 hc
Direct Patient Care12.28 FTE · 14 headcount
Pharmacist1.91 FTE (16%) · 2 hc
HCA / Nursing Assistant2.41 FTE (20%) · 3 hc
Paramedic2.00 FTE (16%) · 2 hc
Other5.96 FTE (49%) · 7 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304693139GP · 2024-03: 34 FTEGP · 2024-04: 34 FTEGP · 2024-05: 37 FTEGP · 2024-06: 37 FTEGP · 2024-07: 37 FTEGP · 2024-08: 38 FTEGP · 2024-09: 38 FTEGP · 2024-10: 38 FTEGP · 2024-11: 38 FTEGP · 2024-12: 37 FTEGP · 2025-01: 36 FTEGP · 2025-02: 39 FTEGP · 2025-03: 39 FTEGP · 2025-04: 39 FTEGP · 2025-05: 39 FTEGP · 2025-06: 39 FTEGP · 2025-07: 39 FTEGP · 2025-08: 40 FTEGP · 2025-09: 41 FTEGP · 2025-10: 43 FTEGP · 2025-11: 41 FTEGP · 2025-12: 42 FTEGP · 2026-01: 41 FTEGP · 2026-02: 42 FTEGP · 2026-03: 42 FTENurse · 2024-03: 23 FTENurse · 2024-04: 25 FTENurse · 2024-05: 25 FTENurse · 2024-06: 25 FTENurse · 2024-07: 25 FTENurse · 2024-08: 25 FTENurse · 2024-09: 25 FTENurse · 2024-10: 25 FTENurse · 2024-11: 26 FTENurse · 2024-12: 26 FTENurse · 2025-01: 26 FTENurse · 2025-02: 25 FTENurse · 2025-03: 25 FTENurse · 2025-04: 24 FTENurse · 2025-05: 24 FTENurse · 2025-06: 24 FTENurse · 2025-07: 24 FTENurse · 2025-08: 24 FTENurse · 2025-09: 24 FTENurse · 2025-10: 24 FTENurse · 2025-11: 24 FTENurse · 2025-12: 23 FTENurse · 2026-01: 24 FTENurse · 2026-02: 24 FTENurse · 2026-03: 24 FTEDPC · 2024-03: 19 FTEDPC · 2024-04: 20 FTEDPC · 2024-05: 19 FTEDPC · 2024-06: 20 FTEDPC · 2024-07: 20 FTEDPC · 2024-08: 22 FTEDPC · 2024-09: 21 FTEDPC · 2024-10: 21 FTEDPC · 2024-11: 21 FTEDPC · 2024-12: 21 FTEDPC · 2025-01: 21 FTEDPC · 2025-02: 21 FTEDPC · 2025-03: 21 FTEDPC · 2025-04: 21 FTEDPC · 2025-05: 21 FTEDPC · 2025-06: 20 FTEDPC · 2025-07: 20 FTEDPC · 2025-08: 20 FTEDPC · 2025-09: 20 FTEDPC · 2025-10: 12 FTEDPC · 2025-11: 12 FTEDPC · 2025-12: 12 FTEDPC · 2026-01: 12 FTEDPC · 2026-02: 12 FTEDPC · 2026-03: 12 FTEAdmin · 2024-03: 109 FTEAdmin · 2024-04: 112 FTEAdmin · 2024-05: 113 FTEAdmin · 2024-06: 120 FTEAdmin · 2024-07: 120 FTEAdmin · 2024-08: 126 FTEAdmin · 2024-09: 119 FTEAdmin · 2024-10: 119 FTEAdmin · 2024-11: 122 FTEAdmin · 2024-12: 122 FTEAdmin · 2025-01: 122 FTEAdmin · 2025-02: 122 FTEAdmin · 2025-03: 122 FTEAdmin · 2025-04: 119 FTEAdmin · 2025-05: 121 FTEAdmin · 2025-06: 125 FTEAdmin · 2025-07: 125 FTEAdmin · 2025-08: 121 FTEAdmin · 2025-09: 118 FTEAdmin · 2025-10: 121 FTEAdmin · 2025-11: 121 FTEAdmin · 2025-12: 121 FTEAdmin · 2026-01: 122 FTEAdmin · 2026-02: 119 FTEAdmin · 2026-03: 122 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good65.8%
Phone easy23.1%
Website easy37.4%
100.0% coverage

Prescribing volume

1.22

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.