GP Practice

Paxton Green Group Practice

G85039

Compare to

Registered patients

19,415

NHS Digital list size

GP FTE

15.47

NHS Digital workforce

Patients per GP FTE

1,255

Items per patient

1.08

prescribing volume

GPPS overall good

80.2%

patient experience

Access KPIs · August 2025

Same-day %

53.7%

Month: August 2025

Appts per 1K patients

411

all bookings (incl. triage)

Patient contacts per 1K

409

F2F + phone + video only

28+ day backlog

1.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face43.0%
Telephone35.1%
Video / online21.3%
Triage5.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.7%43.0%+10.7%
Face-to-face %43.0%58.4%-15.4%
Telephone %35.1%21.9%+13.2%
Appts per 1K411.1479.7-68.6
Triage %5.9%8.7%-2.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-012024-092025-080244873Same-day % · 2023-01: 64.6%Same-day % · 2023-02: 62.8%Same-day % · 2023-03: 64.9%Same-day % · 2023-04: 62.2%Same-day % · 2023-05: 60.3%Same-day % · 2023-06: 59.3%Same-day % · 2023-07: 56.7%Same-day % · 2023-08: 58.0%Same-day % · 2023-09: 47.3%Same-day % · 2024-06: 56.9%Same-day % · 2024-07: 51.1%Same-day % · 2024-08: 47.9%Same-day % · 2024-09: 47.7%Same-day % · 2024-10: 50.9%Same-day % · 2024-11: 58.4%Same-day % · 2024-12: 58.6%Same-day % · 2025-01: 56.0%Same-day % · 2025-02: 55.9%Same-day % · 2025-03: 57.3%Same-day % · 2025-04: 54.2%Same-day % · 2025-05: 55.5%Same-day % · 2025-06: 52.0%Same-day % · 2025-07: 52.8%Same-day % · 2025-08: 53.7%F2F % · 2023-01: 0.0%F2F % · 2023-02: 0.0%F2F % · 2023-03: 0.0%F2F % · 2023-04: 0.0%F2F % · 2023-05: 0.0%F2F % · 2023-06: 0.0%F2F % · 2023-07: 0.0%F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2024-06: 2.6%F2F % · 2024-07: 16.6%F2F % · 2024-08: 49.6%F2F % · 2024-09: 50.0%F2F % · 2024-10: 46.0%F2F % · 2024-11: 37.9%F2F % · 2024-12: 37.8%F2F % · 2025-01: 40.3%F2F % · 2025-02: 38.6%F2F % · 2025-03: 38.0%F2F % · 2025-04: 41.3%F2F % · 2025-05: 42.1%F2F % · 2025-06: 45.0%F2F % · 2025-07: 44.3%F2F % · 2025-08: 43.0%Phone % · 2023-01: 0.3%Phone % · 2023-02: 0.5%Phone % · 2023-03: 0.4%Phone % · 2023-04: 0.4%Phone % · 2023-05: 0.3%Phone % · 2023-06: 0.3%Phone % · 2023-07: 0.3%Phone % · 2023-08: 0.3%Phone % · 2023-09: 0.6%Phone % · 2024-06: 0.6%Phone % · 2024-07: 12.6%Phone % · 2024-08: 41.7%Phone % · 2024-09: 40.5%Phone % · 2024-10: 31.5%Phone % · 2024-11: 33.9%Phone % · 2024-12: 34.9%Phone % · 2025-01: 35.2%Phone % · 2025-02: 35.9%Phone % · 2025-03: 37.0%Phone % · 2025-04: 34.0%Phone % · 2025-05: 33.2%Phone % · 2025-06: 32.6%Phone % · 2025-07: 33.0%Phone % · 2025-08: 35.1%Video % · 2023-01: 0.0%Video % · 2023-02: 0.0%Video % · 2023-03: 0.0%Video % · 2023-04: 0.0%Video % · 2023-05: 0.0%Video % · 2023-06: 0.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 1.1%Video % · 2024-08: 3.8%Video % · 2024-09: 5.6%Video % · 2024-10: 20.9%Video % · 2024-11: 27.5%Video % · 2024-12: 26.8%Video % · 2025-01: 23.9%Video % · 2025-02: 25.0%Video % · 2025-03: 24.6%Video % · 2025-04: 23.6%Video % · 2025-05: 24.1%Video % · 2025-06: 21.8%Video % · 2025-07: 22.4%Video % · 2025-08: 21.3%Triage % · 2023-01: 0.5%Triage % · 2023-02: 0.9%Triage % · 2023-03: 0.7%Triage % · 2023-04: 0.7%Triage % · 2023-05: 0.5%Triage % · 2023-06: 0.6%Triage % · 2023-07: 0.6%Triage % · 2023-08: 0.6%Triage % · 2023-09: 0.9%Triage % · 2024-06: 0.9%Triage % · 2024-07: 2.7%Triage % · 2024-08: 6.9%Triage % · 2024-09: 7.4%Triage % · 2024-10: 5.3%Triage % · 2024-11: 6.0%Triage % · 2024-12: 5.9%Triage % · 2025-01: 6.2%Triage % · 2025-02: 6.1%Triage % · 2025-03: 6.7%Triage % · 2025-04: 5.2%Triage % · 2025-05: 5.5%Triage % · 2025-06: 4.8%Triage % · 2025-07: 6.3%Triage % · 2025-08: 5.9%

NHS Digital appointments dataset · last 24 months (2023-01 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-012024-092025-085,8667,9129,95912,0052023-01: 9,511 appointments2023-02: 8,485 appointments2023-03: 9,382 appointments2023-04: 7,529 appointments2023-05: 8,879 appointments2023-06: 9,738 appointments2023-07: 9,111 appointments2023-08: 9,449 appointments2023-09: 6,460 appointments2024-06: 10,036 appointments2024-07: 9,238 appointments2024-08: 7,349 appointments2024-09: 7,835 appointments2024-10: 11,411 appointments2024-11: 9,969 appointments2024-12: 9,202 appointments2025-01: 10,063 appointments2025-02: 8,813 appointments2025-03: 9,290 appointments2025-04: 9,070 appointments2025-05: 8,795 appointments2025-06: 9,359 appointments2025-07: 9,711 appointments2025-08: 7,982 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-012024-092025-083024085136182023-01: 489.9 appts per 1,000 patients2023-02: 437 appts per 1,000 patients2023-03: 483.2 appts per 1,000 patients2023-04: 387.8 appts per 1,000 patients2023-05: 457.3 appts per 1,000 patients2023-06: 501.6 appts per 1,000 patients2023-07: 469.3 appts per 1,000 patients2023-08: 486.7 appts per 1,000 patients2023-09: 332.7 appts per 1,000 patients2024-06: 516.9 appts per 1,000 patients2024-07: 475.8 appts per 1,000 patients2024-08: 378.5 appts per 1,000 patients2024-09: 403.6 appts per 1,000 patients2024-10: 587.7 appts per 1,000 patients2024-11: 513.5 appts per 1,000 patients2024-12: 474 appts per 1,000 patients2025-01: 518.3 appts per 1,000 patients2025-02: 453.9 appts per 1,000 patients2025-03: 478.5 appts per 1,000 patients2025-04: 467.2 appts per 1,000 patients2025-05: 453 appts per 1,000 patients2025-06: 482 appts per 1,000 patients2025-07: 500.2 appts per 1,000 patients2025-08: 411.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%January 2023 · Same day: 64.6%January 2023 · 1 day: 5.6%January 2023 · 2–7 days: 14.7%January 2023 · 8–14 days: 8.9%January 2023 · 15–21 days: 3.0%January 2023 · 22–28 days: 2.3%January 2023 · > 28 days: 0.9%February 2023 · Same day: 62.8%February 2023 · 1 day: 4.9%February 2023 · 2–7 days: 13.2%February 2023 · 8–14 days: 13.3%February 2023 · 15–21 days: 2.5%February 2023 · 22–28 days: 2.6%February 2023 · > 28 days: 0.7%March 2023 · Same day: 64.9%March 2023 · 1 day: 5.0%March 2023 · 2–7 days: 13.1%March 2023 · 8–14 days: 11.7%March 2023 · 15–21 days: 2.1%March 2023 · 22–28 days: 2.0%March 2023 · > 28 days: 1.2%April 2023 · Same day: 62.2%April 2023 · 1 day: 6.3%April 2023 · 2–7 days: 13.9%April 2023 · 8–14 days: 10.9%April 2023 · 15–21 days: 3.6%April 2023 · 22–28 days: 2.0%April 2023 · > 28 days: 1.2%May 2023 · Same day: 60.3%May 2023 · 1 day: 7.5%May 2023 · 2–7 days: 14.8%May 2023 · 8–14 days: 11.5%May 2023 · 15–21 days: 2.6%May 2023 · 22–28 days: 2.2%May 2023 · > 28 days: 1.1%June 2023 · Same day: 59.3%June 2023 · 1 day: 6.9%June 2023 · 2–7 days: 16.0%June 2023 · 8–14 days: 11.6%June 2023 · 15–21 days: 3.9%June 2023 · 22–28 days: 1.8%June 2023 · > 28 days: 0.6%July 2023 · Same day: 56.7%July 2023 · 1 day: 5.9%July 2023 · 2–7 days: 17.9%July 2023 · 8–14 days: 14.3%July 2023 · 15–21 days: 2.3%July 2023 · 22–28 days: 2.1%July 2023 · > 28 days: 0.8%August 2023 · Same day: 58.0%August 2023 · 1 day: 7.5%August 2023 · 2–7 days: 19.3%August 2023 · 8–14 days: 10.3%August 2023 · 15–21 days: 2.1%August 2023 · 22–28 days: 1.9%August 2023 · > 28 days: 0.9%September 2023 · Same day: 47.3%September 2023 · 1 day: 6.1%September 2023 · 2–7 days: 21.8%September 2023 · 8–14 days: 16.9%September 2023 · 15–21 days: 3.7%September 2023 · 22–28 days: 2.7%September 2023 · > 28 days: 1.5%June 2024 · Same day: 56.9%June 2024 · 1 day: 7.1%June 2024 · 2–7 days: 18.7%June 2024 · 8–14 days: 12.3%June 2024 · 15–21 days: 3.0%June 2024 · 22–28 days: 1.5%June 2024 · > 28 days: 0.4%July 2024 · Same day: 51.1%July 2024 · 1 day: 8.9%July 2024 · 2–7 days: 23.6%July 2024 · 8–14 days: 11.0%July 2024 · 15–21 days: 2.8%July 2024 · 22–28 days: 2.0%July 2024 · > 28 days: 0.6%August 2024 · Same day: 47.9%August 2024 · 1 day: 7.0%August 2024 · 2–7 days: 26.4%August 2024 · 8–14 days: 13.4%August 2024 · 15–21 days: 3.1%August 2024 · 22–28 days: 1.5%August 2024 · > 28 days: 0.7%September 2024 · Same day: 47.7%September 2024 · 1 day: 4.5%September 2024 · 2–7 days: 26.2%September 2024 · 8–14 days: 14.5%September 2024 · 15–21 days: 3.4%September 2024 · 22–28 days: 1.8%September 2024 · > 28 days: 1.8%October 2024 · Same day: 50.9%October 2024 · 1 day: 5.3%October 2024 · 2–7 days: 24.0%October 2024 · 8–14 days: 12.5%October 2024 · 15–21 days: 5.5%October 2024 · 22–28 days: 1.5%October 2024 · > 28 days: 0.3%November 2024 · Same day: 58.4%November 2024 · 1 day: 6.4%November 2024 · 2–7 days: 20.1%November 2024 · 8–14 days: 8.8%November 2024 · 15–21 days: 3.6%November 2024 · 22–28 days: 2.0%November 2024 · > 28 days: 0.6%December 2024 · Same day: 58.6%December 2024 · 1 day: 7.7%December 2024 · 2–7 days: 19.0%December 2024 · 8–14 days: 10.3%December 2024 · 15–21 days: 2.2%December 2024 · 22–28 days: 1.7%December 2024 · > 28 days: 0.5%January 2025 · Same day: 56.0%January 2025 · 1 day: 7.7%January 2025 · 2–7 days: 23.2%January 2025 · 8–14 days: 8.0%January 2025 · 15–21 days: 3.0%January 2025 · 22–28 days: 1.6%January 2025 · > 28 days: 0.5%February 2025 · Same day: 55.9%February 2025 · 1 day: 8.8%February 2025 · 2–7 days: 18.4%February 2025 · 8–14 days: 12.8%February 2025 · 15–21 days: 2.5%February 2025 · 22–28 days: 1.3%February 2025 · > 28 days: 0.4%March 2025 · Same day: 57.3%March 2025 · 1 day: 6.5%March 2025 · 2–7 days: 16.2%March 2025 · 8–14 days: 15.6%March 2025 · 15–21 days: 2.7%March 2025 · 22–28 days: 1.1%March 2025 · > 28 days: 0.6%April 2025 · Same day: 54.2%April 2025 · 1 day: 7.9%April 2025 · 2–7 days: 17.2%April 2025 · 8–14 days: 15.4%April 2025 · 15–21 days: 3.6%April 2025 · 22–28 days: 1.3%April 2025 · > 28 days: 0.5%May 2025 · Same day: 55.5%May 2025 · 1 day: 6.9%May 2025 · 2–7 days: 17.2%May 2025 · 8–14 days: 14.8%May 2025 · 15–21 days: 3.6%May 2025 · 22–28 days: 1.3%May 2025 · > 28 days: 0.6%June 2025 · Same day: 52.0%June 2025 · 1 day: 5.8%June 2025 · 2–7 days: 20.1%June 2025 · 8–14 days: 17.1%June 2025 · 15–21 days: 3.5%June 2025 · 22–28 days: 1.0%June 2025 · > 28 days: 0.5%July 2025 · Same day: 52.8%July 2025 · 1 day: 7.3%July 2025 · 2–7 days: 22.0%July 2025 · 8–14 days: 12.7%July 2025 · 15–21 days: 3.3%July 2025 · 22–28 days: 1.2%July 2025 · > 28 days: 0.7%August 2025 · Same day: 53.7%August 2025 · 1 day: 7.3%August 2025 · 2–7 days: 16.6%August 2025 · 8–14 days: 17.0%August 2025 · 15–21 days: 2.9%August 2025 · 22–28 days: 1.4%August 2025 · > 28 days: 1.1%Jan '23Apr '23Jul '23Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (5.1%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.3%
Face-to-face %+2.5%
Telephone %-1.1%
Same-day %-1.4%
Appts per 1K-1.3%
Triage %-0.8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the practice saw a notable increase in the DNA rate, rising by 3.5% compared to the trailing average. This rise in DNAs is a significant figure to monitor closely.

Several trends have emerged this month. Firstly, the video appointment percentage has increased by 2.5%, indicating a potential shift in patient preference or practice policy. Secondly, the face-to-face appointment percentage has also risen by 2.5%, which may reflect a return to in-person consultations. Conversely, the telephone appointment percentage has decreased by 1.1%, suggesting a decline in phone consultations.

To investigate these trends, the practice manager should review the video and face-to-face appointment scheduling policies. Additionally, understanding the reasons behind the drop in telephone appointments could help in optimizing the current workflow.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2024-10
value 11411 · avg 8624.3 ± 1053.5
triagePct2024-09
value 7.4 · avg 1.4 ± 1.8
phonePct2024-09
value 40.5 · avg 4.9 ± 11.6
f2fPct2024-09
value 50 · avg 5.7 ± 14
triagePct2024-08
value 6.9 · avg 0.9 ± 0.6
sameDayPct2024-08
value 47.9 · avg 59.4 ± 5.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-11
20.9 → 27.5 (+31.6%)
videoPct2024-10
5.6 → 20.9 (+273.2%)
videoPct2024-09
3.8 → 5.6 (+47.4%)
videoPct2024-08
1.1 → 3.8 (+245.5%)
phonePct2024-08
12.6 → 41.7 (+231%)
triagePct2024-08
2.7 → 6.9 (+152.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2019-01-31 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2019-01-31.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

15.47

Nurse FTE

3.96

Direct Patient Care FTE

1.55

Admin FTE

17.09

1 practices reporting · 100.0% coverage

Staff group mix

GP15.5 FTE · 41%
Nurse4.0 FTE · 10%
Direct Patient Care1.6 FTE · 4%
Admin17.1 FTE · 45%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP15.46 FTE · 21 headcount
Partner5.33 FTE (34%) · 7 hc
Salaried2.44 FTE (16%) · 5 hc
Training (ST/F)7.47 FTE (48%) · 8 hc
Retainer0.22 FTE (1%) · 1 hc
Nurses3.96 FTE · 5 headcount
Practice Nurse3.96 FTE (100%) · 5 hc
Admin / Non-clinical17.09 FTE · 20 headcount
Management2.96 FTE (17%) · 3 hc
Reception / Admin8.12 FTE (48%) · 10 hc
Other6.01 FTE (35%) · 7 hc
Direct Patient Care1.55 FTE · 2 headcount
Other1.55 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091726GP · 2024-03: 15 FTEGP · 2024-04: 16 FTEGP · 2024-05: 15 FTEGP · 2024-06: 14 FTEGP · 2024-07: 14 FTEGP · 2024-08: 16 FTEGP · 2024-09: 16 FTEGP · 2024-10: 16 FTEGP · 2024-11: 16 FTEGP · 2024-12: 16 FTEGP · 2025-01: 16 FTEGP · 2025-02: 15 FTEGP · 2025-03: 15 FTEGP · 2025-04: 15 FTEGP · 2025-05: 15 FTEGP · 2025-06: 15 FTEGP · 2025-07: 15 FTEGP · 2025-08: 13 FTEGP · 2025-09: 13 FTEGP · 2025-10: 13 FTEGP · 2025-11: 13 FTEGP · 2025-12: 13 FTEGP · 2026-01: 13 FTEGP · 2026-02: 15 FTEGP · 2026-03: 15 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 23 FTEAdmin · 2024-04: 23 FTEAdmin · 2024-05: 23 FTEAdmin · 2024-06: 23 FTEAdmin · 2024-07: 23 FTEAdmin · 2024-08: 23 FTEAdmin · 2024-09: 23 FTEAdmin · 2024-10: 23 FTEAdmin · 2024-11: 23 FTEAdmin · 2024-12: 23 FTEAdmin · 2025-01: 23 FTEAdmin · 2025-02: 23 FTEAdmin · 2025-03: 22 FTEAdmin · 2025-04: 23 FTEAdmin · 2025-05: 23 FTEAdmin · 2025-06: 22 FTEAdmin · 2025-07: 21 FTEAdmin · 2025-08: 20 FTEAdmin · 2025-09: 20 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 21 FTEAdmin · 2025-12: 21 FTEAdmin · 2026-01: 21 FTEAdmin · 2026-02: 20 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good80.2%
Phone easy34.8%
Website easy57.1%
100.0% coverage

Prescribing volume

1.08

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.