GP Practice

Knights Hill Surgery Suite 1

G85047

Compare to

Registered patients

11,356

NHS Digital list size

GP FTE

4.55

NHS Digital workforce

Patients per GP FTE

2,496

Items per patient

0.98

prescribing volume

GPPS overall good

1.3%

patient experience

Limited classification in NHS Digital return

283 appointments were recorded for June 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · June 2025

Appts per 1K patients

24.9

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K24.9479.7-454.8
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-072025-060000F2F % · 2023-07: 0.0%F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-11: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%Phone % · 2023-07: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-06). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-072025-062074707329952023-07: 829 appointments2023-08: 730 appointments2023-09: 698 appointments2023-10: 661 appointments2023-11: 919 appointments2023-12: 583 appointments2024-01: 601 appointments2024-02: 600 appointments2024-03: 537 appointments2024-04: 542 appointments2024-05: 580 appointments2024-06: 542 appointments2024-07: 572 appointments2024-08: 523 appointments2024-09: 534 appointments2024-10: 564 appointments2024-11: 559 appointments2024-12: 568 appointments2025-01: 600 appointments2025-02: 596 appointments2025-03: 676 appointments2025-04: 569 appointments2025-05: 711 appointments2025-06: 283 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-072025-06184164882023-07: 73 appts per 1,000 patients2023-08: 64.3 appts per 1,000 patients2023-09: 61.5 appts per 1,000 patients2023-10: 58.2 appts per 1,000 patients2023-11: 80.9 appts per 1,000 patients2023-12: 51.3 appts per 1,000 patients2024-01: 52.9 appts per 1,000 patients2024-02: 52.8 appts per 1,000 patients2024-03: 47.3 appts per 1,000 patients2024-04: 47.7 appts per 1,000 patients2024-05: 51.1 appts per 1,000 patients2024-06: 47.7 appts per 1,000 patients2024-07: 50.4 appts per 1,000 patients2024-08: 46.1 appts per 1,000 patients2024-09: 47 appts per 1,000 patients2024-10: 49.7 appts per 1,000 patients2024-11: 49.2 appts per 1,000 patients2024-12: 50 appts per 1,000 patients2025-01: 52.8 appts per 1,000 patients2025-02: 52.5 appts per 1,000 patients2025-03: 59.5 appts per 1,000 patients2025-04: 50.1 appts per 1,000 patients2025-05: 62.6 appts per 1,000 patients2025-06: 24.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-6.7%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-6.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments at Knights Hill Surgery Suite 1 was 283, which is significantly lower than the trailing average of 584.5. This represents a notable drop in activity compared to previous months.

In May 2025, there was a substantial increase in total appointments, with a value of 711, which is 228.4% higher than the trailing average. This spike suggests a potential shift in patient demand or operational changes.

To investigate the significant drop in total appointments in June 2025, it would be prudent to review any recent changes in patient communication or booking systems that might have affected appointment numbers.

AI-generated from the analytics below (Amazon Nova Lite · data as of June 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (3)

total2025-06
value 283 · avg 584.5 ± 53.7
total2025-05
value 711 · avg 573.6 ± 37.9
total2025-03
value 676 · avg 559.8 ± 23.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

4.55

Nurse FTE

1.17

Direct Patient Care FTE

12.13

Admin FTE

9.78

1 practices reporting · 100.0% coverage

Staff group mix

GP4.5 FTE · 16%
Nurse1.2 FTE · 4%
Direct Patient Care12.1 FTE · 44%
Admin9.8 FTE · 35%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.56 FTE · 6 headcount
Partner0.50 FTE (11%) · 1 hc
Salaried2.99 FTE (66%) · 4 hc
Training (ST/F)1.07 FTE (23%) · 1 hc
Nurses1.17 FTE · 2 headcount
Practice Nurse0.77 FTE (66%) · 1 hc
Other0.40 FTE (34%) · 1 hc
Admin / Non-clinical9.77 FTE · 19 headcount
Management2.00 FTE (20%) · 2 hc
Reception / Admin5.11 FTE (52%) · 6 hc
Other2.66 FTE (27%) · 11 hc
Direct Patient Care12.13 FTE · 47 headcount
Pharmacist2.60 FTE (21%) · 4 hc
HCA / Nursing Assistant1.00 FTE (8%) · 1 hc
Paramedic0.83 FTE (7%) · 3 hc
Other7.70 FTE (63%) · 39 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071421GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 7 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 4 FTEGP · 2025-08: 5 FTEGP · 2025-09: 6 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 9 FTEDPC · 2024-12: 9 FTEDPC · 2025-01: 9 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 8 FTEDPC · 2025-04: 8 FTEDPC · 2025-05: 8 FTEDPC · 2025-06: 8 FTEDPC · 2025-07: 9 FTEDPC · 2025-08: 9 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 13 FTEDPC · 2025-11: 13 FTEDPC · 2025-12: 13 FTEDPC · 2026-01: 13 FTEDPC · 2026-02: 12 FTEDPC · 2026-03: 12 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 12 FTEAdmin · 2024-11: 18 FTEAdmin · 2024-12: 18 FTEAdmin · 2025-01: 18 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.3%
Phone easy1.2%
Website easy75.4%
100.0% coverage

Prescribing volume

0.98

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.