GP Practice

Akerman Medical Practice

G85695

Compare to

Registered patients

7,114

NHS Digital list size

GP FTE

2.95

NHS Digital workforce

Patients per GP FTE

2,412

Items per patient

1.26

prescribing volume

GPPS overall good

84.5%

patient experience

Limited classification in NHS Digital return

284 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

39.9

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K39.9479.7-439.8
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080255075Same-day % · 2023-09: 41.3%Same-day % · 2023-10: 39.2%Same-day % · 2023-11: 36.6%Same-day % · 2023-12: 39.3%Same-day % · 2024-01: 41.4%Same-day % · 2024-02: 40.8%F2F % · 2023-09: 42.5%F2F % · 2023-10: 43.2%F2F % · 2023-11: 38.9%F2F % · 2023-12: 36.0%F2F % · 2024-01: 33.0%F2F % · 2024-02: 36.3%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-09: 57.5%Phone % · 2023-10: 56.8%Phone % · 2023-11: 61.1%Phone % · 2023-12: 64.0%Phone % · 2024-01: 67.0%Phone % · 2024-02: 63.7%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 29.5%Triage % · 2023-10: 33.6%Triage % · 2023-11: 27.1%Triage % · 2023-12: 28.4%Triage % · 2024-01: 33.3%Triage % · 2024-02: 32.6%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-08847721,4612,1492023-09: 1,623 appointments2023-10: 1,832 appointments2023-11: 1,949 appointments2023-12: 1,638 appointments2024-01: 1,927 appointments2024-02: 1,871 appointments2024-03: 508 appointments2024-04: 593 appointments2024-05: 523 appointments2024-06: 473 appointments2024-07: 478 appointments2024-08: 568 appointments2024-09: 400 appointments2024-10: 588 appointments2024-11: 502 appointments2024-12: 672 appointments2025-01: 610 appointments2025-02: 493 appointments2025-03: 396 appointments2025-04: 506 appointments2025-05: 624 appointments2025-06: 431 appointments2025-07: 463 appointments2025-08: 284 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-08121092053022023-09: 228.1 appts per 1,000 patients2023-10: 257.5 appts per 1,000 patients2023-11: 274 appts per 1,000 patients2023-12: 230.3 appts per 1,000 patients2024-01: 270.9 appts per 1,000 patients2024-02: 263 appts per 1,000 patients2024-03: 71.4 appts per 1,000 patients2024-04: 83.4 appts per 1,000 patients2024-05: 73.5 appts per 1,000 patients2024-06: 66.5 appts per 1,000 patients2024-07: 67.2 appts per 1,000 patients2024-08: 79.8 appts per 1,000 patients2024-09: 56.2 appts per 1,000 patients2024-10: 82.7 appts per 1,000 patients2024-11: 70.6 appts per 1,000 patients2024-12: 94.5 appts per 1,000 patients2025-01: 85.7 appts per 1,000 patients2025-02: 69.3 appts per 1,000 patients2025-03: 55.7 appts per 1,000 patients2025-04: 71.1 appts per 1,000 patients2025-05: 87.7 appts per 1,000 patients2025-06: 60.6 appts per 1,000 patients2025-07: 65.1 appts per 1,000 patients2025-08: 39.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 6 months

0%25%50%75%100%September 2023 · Same day: 41.3%September 2023 · 1 day: 14.3%September 2023 · 2–7 days: 33.1%September 2023 · 8–14 days: 7.7%September 2023 · 15–21 days: 1.4%September 2023 · 22–28 days: 0.8%September 2023 · > 28 days: 1.4%October 2023 · Same day: 39.2%October 2023 · 1 day: 12.6%October 2023 · 2–7 days: 33.4%October 2023 · 8–14 days: 10.5%October 2023 · 15–21 days: 2.7%October 2023 · 22–28 days: 1.0%October 2023 · > 28 days: 0.7%November 2023 · Same day: 36.6%November 2023 · 1 day: 15.1%November 2023 · 2–7 days: 37.4%November 2023 · 8–14 days: 6.3%November 2023 · 15–21 days: 2.4%November 2023 · 22–28 days: 1.4%November 2023 · > 28 days: 0.9%December 2023 · Same day: 39.3%December 2023 · 1 day: 10.3%December 2023 · 2–7 days: 26.7%December 2023 · 8–14 days: 15.1%December 2023 · 15–21 days: 4.5%December 2023 · 22–28 days: 1.8%December 2023 · > 28 days: 2.3%January 2024 · Same day: 41.4%January 2024 · 1 day: 14.3%January 2024 · 2–7 days: 30.4%January 2024 · 8–14 days: 10.1%January 2024 · 15–21 days: 1.7%January 2024 · 22–28 days: 1.3%January 2024 · > 28 days: 1.0%February 2024 · Same day: 40.8%February 2024 · 1 day: 10.2%February 2024 · 2–7 days: 31.7%February 2024 · 8–14 days: 12.7%February 2024 · 15–21 days: 1.9%February 2024 · 22–28 days: 1.2%February 2024 · > 28 days: 1.4%Sep '23Oct '23Nov '23Dec '23Jan '24Feb '24
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 6 months (max 24 on the public surface).

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-5.6%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-5.6%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was 284, which is significantly lower than the practice's trailing average of 521.1. This represents a substantial drop of 44.7%.

Several notable trends and step changes have emerged. Firstly, the total number of appointments in 2025-08 saw a significant decrease of 5.6% compared to the previous month. Additionally, there was a 100% drop in the percentage of phone appointments in 2024-03, which could indicate a shift in patient communication preferences or a system change.

To investigate these changes, the practice manager should review the phone-mix shift in 2025-02 to see if it aligns with a system change. Additionally, verifying if the total appointments dip in 2025-08 is due to operational issues or external factors would be prudent.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 284 · avg 521.1 ± 87.1
phonePct2024-05
value 0 · avg 52.3 ± 23.6
f2fPct2024-05
value 0 · avg 31.1 ± 14.2
total2024-05
value 523 · avg 1554.3 ± 473.2
dnaRate2024-05
value 0 · avg 8 ± 3.9
triagePct2024-04
value 0 · avg 39 ± 18.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (4)

phonePct2024-03
63.7 → 0 (-100%)
triagePct2024-03
32.6 → 0 (-100%)
dnaRate2024-03
7.4 → 0 (-100%)
triagePct2023-08
62.5 → 36.8 (-41.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 43/100medium confidence
Last inspection: 2024-10-14 · 18 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-10-14 (18 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

2.95

Nurse FTE

0.53

Direct Patient Care FTE

1.6

Admin FTE

5.6

1 practices reporting · 100.0% coverage

Staff group mix

GP3.0 FTE · 28%
Nurse0.5 FTE · 5%
Direct Patient Care1.6 FTE · 15%
Admin5.6 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.94 FTE · 5 headcount
Partner1.00 FTE (34%) · 1 hc
Salaried1.17 FTE (40%) · 2 hc
Locum0.77 FTE (26%) · 2 hc
Nurses0.53 FTE · 1 headcount
Practice Nurse0.53 FTE (100%) · 1 hc
Admin / Non-clinical5.60 FTE · 6 headcount
Management2.07 FTE (37%) · 2 hc
Reception / Admin3.53 FTE (63%) · 4 hc
Direct Patient Care1.60 FTE · 2 headcount
Pharmacist1.60 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 3 FTEAdmin · 2024-04: 3 FTEAdmin · 2024-05: 3 FTEAdmin · 2024-06: 3 FTEAdmin · 2024-07: 3 FTEAdmin · 2024-08: 3 FTEAdmin · 2024-09: 3 FTEAdmin · 2024-10: 3 FTEAdmin · 2024-11: 3 FTEAdmin · 2024-12: 3 FTEAdmin · 2025-01: 3 FTEAdmin · 2025-02: 3 FTEAdmin · 2025-03: 3 FTEAdmin · 2025-04: 3 FTEAdmin · 2025-05: 3 FTEAdmin · 2025-06: 2 FTEAdmin · 2025-07: 2 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good84.5%
Phone easy74.2%
Website easy48.3%
100.0% coverage

Prescribing volume

1.26

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.