GP Practice

Deptford Surgery

G85711

Compare to

Registered patients

11,671

NHS Digital list size

GP FTE

2.93

NHS Digital workforce

Patients per GP FTE

3,983

Items per patient

0.45

prescribing volume

GPPS overall good

76.1%

patient experience

Access KPIs · June 2025

Same-day %

18.9%

Month: June 2025

Appts per 1K patients

200

all bookings (incl. triage)

Patient contacts per 1K

200

F2F + phone + video only

28+ day backlog

12.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · June 2025

Face-to-face78.7%
Telephone21.3%
Triage0.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %18.9%43.0%-24.1%
Face-to-face %78.7%58.4%+20.3%
Telephone %21.3%21.9%-0.6%
Appts per 1K199.6479.7-280.1
Triage %0.8%8.7%-7.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-072025-060306191Same-day % · 2023-07: 33.3%Same-day % · 2023-08: 36.7%Same-day % · 2023-09: 36.1%Same-day % · 2023-10: 36.2%Same-day % · 2023-11: 27.9%Same-day % · 2023-12: 27.8%Same-day % · 2024-01: 27.6%Same-day % · 2024-02: 26.2%Same-day % · 2024-03: 26.5%Same-day % · 2024-04: 24.9%Same-day % · 2024-05: 22.8%Same-day % · 2024-06: 26.4%Same-day % · 2024-07: 23.8%Same-day % · 2024-08: 28.4%Same-day % · 2024-09: 25.4%Same-day % · 2024-10: 29.0%Same-day % · 2024-11: 22.8%Same-day % · 2024-12: 30.1%Same-day % · 2025-01: 23.4%Same-day % · 2025-02: 23.0%Same-day % · 2025-03: 20.8%Same-day % · 2025-04: 20.9%Same-day % · 2025-05: 23.2%Same-day % · 2025-06: 18.9%F2F % · 2023-07: 57.8%F2F % · 2023-08: 54.2%F2F % · 2023-09: 62.5%F2F % · 2023-10: 57.5%F2F % · 2023-11: 54.5%F2F % · 2023-12: 51.9%F2F % · 2024-01: 48.5%F2F % · 2024-02: 55.6%F2F % · 2024-03: 48.3%F2F % · 2024-04: 53.5%F2F % · 2024-05: 57.3%F2F % · 2024-06: 58.2%F2F % · 2024-07: 59.9%F2F % · 2024-08: 60.0%F2F % · 2024-09: 75.9%F2F % · 2024-10: 81.1%F2F % · 2024-11: 79.0%F2F % · 2024-12: 75.5%F2F % · 2025-01: 79.8%F2F % · 2025-02: 78.5%F2F % · 2025-03: 78.7%F2F % · 2025-04: 76.9%F2F % · 2025-05: 79.3%F2F % · 2025-06: 78.7%Phone % · 2023-07: 42.2%Phone % · 2023-08: 45.8%Phone % · 2023-09: 37.5%Phone % · 2023-10: 42.5%Phone % · 2023-11: 45.5%Phone % · 2023-12: 48.1%Phone % · 2024-01: 51.5%Phone % · 2024-02: 44.4%Phone % · 2024-03: 51.7%Phone % · 2024-04: 46.5%Phone % · 2024-05: 42.7%Phone % · 2024-06: 41.8%Phone % · 2024-07: 40.1%Phone % · 2024-08: 40.0%Phone % · 2024-09: 24.1%Phone % · 2024-10: 18.9%Phone % · 2024-11: 21.0%Phone % · 2024-12: 24.5%Phone % · 2025-01: 20.2%Phone % · 2025-02: 21.5%Phone % · 2025-03: 21.3%Phone % · 2025-04: 23.1%Phone % · 2025-05: 20.7%Phone % · 2025-06: 21.3%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Triage % · 2023-07: 12.3%Triage % · 2023-08: 12.5%Triage % · 2023-09: 11.8%Triage % · 2023-10: 10.8%Triage % · 2023-11: 8.7%Triage % · 2023-12: 10.1%Triage % · 2024-01: 7.4%Triage % · 2024-02: 9.8%Triage % · 2024-03: 7.1%Triage % · 2024-04: 5.2%Triage % · 2024-05: 6.7%Triage % · 2024-06: 9.2%Triage % · 2024-07: 7.3%Triage % · 2024-08: 8.4%Triage % · 2024-09: 6.1%Triage % · 2024-10: 2.2%Triage % · 2024-11: 3.0%Triage % · 2024-12: 8.2%Triage % · 2025-01: 2.6%Triage % · 2025-02: 2.6%Triage % · 2025-03: 1.3%Triage % · 2025-04: 1.6%Triage % · 2025-05: 1.5%Triage % · 2025-06: 0.8%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-06). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-072025-061,8072,1922,5772,9622023-07: 2,000 appointments2023-08: 1,919 appointments2023-09: 2,091 appointments2023-10: 2,576 appointments2023-11: 2,749 appointments2023-12: 2,225 appointments2024-01: 2,850 appointments2024-02: 2,439 appointments2024-03: 2,676 appointments2024-04: 2,497 appointments2024-05: 2,361 appointments2024-06: 2,294 appointments2024-07: 2,667 appointments2024-08: 2,452 appointments2024-09: 2,514 appointments2024-10: 2,831 appointments2024-11: 2,665 appointments2024-12: 2,442 appointments2025-01: 2,774 appointments2025-02: 2,591 appointments2025-03: 2,745 appointments2025-04: 2,510 appointments2025-05: 2,458 appointments2025-06: 2,330 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-072025-061551882212542023-07: 171.4 appts per 1,000 patients2023-08: 164.4 appts per 1,000 patients2023-09: 179.2 appts per 1,000 patients2023-10: 220.7 appts per 1,000 patients2023-11: 235.5 appts per 1,000 patients2023-12: 190.6 appts per 1,000 patients2024-01: 244.2 appts per 1,000 patients2024-02: 209 appts per 1,000 patients2024-03: 229.3 appts per 1,000 patients2024-04: 213.9 appts per 1,000 patients2024-05: 202.3 appts per 1,000 patients2024-06: 196.6 appts per 1,000 patients2024-07: 228.5 appts per 1,000 patients2024-08: 210.1 appts per 1,000 patients2024-09: 215.4 appts per 1,000 patients2024-10: 242.6 appts per 1,000 patients2024-11: 228.3 appts per 1,000 patients2024-12: 209.2 appts per 1,000 patients2025-01: 237.7 appts per 1,000 patients2025-02: 222 appts per 1,000 patients2025-03: 235.2 appts per 1,000 patients2025-04: 215.1 appts per 1,000 patients2025-05: 210.6 appts per 1,000 patients2025-06: 199.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 33.3%July 2023 · 1 day: 7.9%July 2023 · 2–7 days: 11.9%July 2023 · 8–14 days: 10.1%July 2023 · 15–21 days: 10.6%July 2023 · 22–28 days: 5.8%July 2023 · > 28 days: 20.6%August 2023 · Same day: 36.7%August 2023 · 1 day: 11.2%August 2023 · 2–7 days: 11.2%August 2023 · 8–14 days: 8.1%August 2023 · 15–21 days: 9.3%August 2023 · 22–28 days: 11.4%August 2023 · > 28 days: 12.0%September 2023 · Same day: 36.1%September 2023 · 1 day: 7.7%September 2023 · 2–7 days: 15.9%September 2023 · 8–14 days: 8.4%September 2023 · 15–21 days: 6.6%September 2023 · 22–28 days: 16.8%September 2023 · > 28 days: 8.5%October 2023 · Same day: 36.2%October 2023 · 1 day: 6.9%October 2023 · 2–7 days: 13.5%October 2023 · 8–14 days: 13.8%October 2023 · 15–21 days: 16.3%October 2023 · 22–28 days: 10.4%October 2023 · > 28 days: 2.8%November 2023 · Same day: 27.9%November 2023 · 1 day: 8.3%November 2023 · 2–7 days: 14.6%November 2023 · 8–14 days: 9.9%November 2023 · 15–21 days: 23.6%November 2023 · 22–28 days: 9.2%November 2023 · > 28 days: 6.4%December 2023 · Same day: 27.8%December 2023 · 1 day: 8.2%December 2023 · 2–7 days: 18.5%December 2023 · 8–14 days: 15.2%December 2023 · 15–21 days: 17.8%December 2023 · 22–28 days: 9.8%December 2023 · > 28 days: 2.7%January 2024 · Same day: 27.6%January 2024 · 1 day: 9.3%January 2024 · 2–7 days: 18.7%January 2024 · 8–14 days: 20.4%January 2024 · 15–21 days: 10.2%January 2024 · 22–28 days: 11.5%January 2024 · > 28 days: 2.3%February 2024 · Same day: 26.2%February 2024 · 1 day: 6.6%February 2024 · 2–7 days: 15.8%February 2024 · 8–14 days: 16.1%February 2024 · 15–21 days: 22.3%February 2024 · 22–28 days: 11.2%February 2024 · > 28 days: 1.8%March 2024 · Same day: 26.5%March 2024 · 1 day: 7.1%March 2024 · 2–7 days: 20.9%March 2024 · 8–14 days: 15.4%March 2024 · 15–21 days: 12.7%March 2024 · 22–28 days: 14.5%March 2024 · > 28 days: 3.0%April 2024 · Same day: 24.9%April 2024 · 1 day: 7.5%April 2024 · 2–7 days: 18.4%April 2024 · 8–14 days: 12.5%April 2024 · 15–21 days: 19.5%April 2024 · 22–28 days: 6.0%April 2024 · > 28 days: 11.3%May 2024 · Same day: 22.8%May 2024 · 1 day: 6.6%May 2024 · 2–7 days: 14.5%May 2024 · 8–14 days: 13.5%May 2024 · 15–21 days: 11.6%May 2024 · 22–28 days: 16.2%May 2024 · > 28 days: 14.7%June 2024 · Same day: 26.4%June 2024 · 1 day: 6.2%June 2024 · 2–7 days: 13.8%June 2024 · 8–14 days: 12.9%June 2024 · 15–21 days: 8.1%June 2024 · 22–28 days: 17.3%June 2024 · > 28 days: 15.3%July 2024 · Same day: 23.8%July 2024 · 1 day: 10.4%July 2024 · 2–7 days: 18.4%July 2024 · 8–14 days: 11.2%July 2024 · 15–21 days: 10.8%July 2024 · 22–28 days: 14.0%July 2024 · > 28 days: 11.4%August 2024 · Same day: 28.4%August 2024 · 1 day: 8.1%August 2024 · 2–7 days: 16.0%August 2024 · 8–14 days: 14.9%August 2024 · 15–21 days: 15.7%August 2024 · 22–28 days: 13.5%August 2024 · > 28 days: 3.4%September 2024 · Same day: 25.4%September 2024 · 1 day: 6.9%September 2024 · 2–7 days: 17.1%September 2024 · 8–14 days: 17.7%September 2024 · 15–21 days: 25.7%September 2024 · 22–28 days: 5.1%September 2024 · > 28 days: 2.1%October 2024 · Same day: 29.0%October 2024 · 1 day: 10.0%October 2024 · 2–7 days: 19.0%October 2024 · 8–14 days: 14.1%October 2024 · 15–21 days: 14.2%October 2024 · 22–28 days: 11.0%October 2024 · > 28 days: 2.6%November 2024 · Same day: 22.8%November 2024 · 1 day: 11.8%November 2024 · 2–7 days: 20.5%November 2024 · 8–14 days: 10.7%November 2024 · 15–21 days: 10.3%November 2024 · 22–28 days: 20.7%November 2024 · > 28 days: 3.4%December 2024 · Same day: 30.1%December 2024 · 1 day: 9.1%December 2024 · 2–7 days: 16.4%December 2024 · 8–14 days: 15.3%December 2024 · 15–21 days: 10.0%December 2024 · 22–28 days: 16.5%December 2024 · > 28 days: 2.6%January 2025 · Same day: 23.4%January 2025 · 1 day: 11.0%January 2025 · 2–7 days: 17.5%January 2025 · 8–14 days: 15.6%January 2025 · 15–21 days: 12.5%January 2025 · 22–28 days: 8.9%January 2025 · > 28 days: 11.1%February 2025 · Same day: 23.0%February 2025 · 1 day: 10.1%February 2025 · 2–7 days: 17.3%February 2025 · 8–14 days: 17.6%February 2025 · 15–21 days: 13.7%February 2025 · 22–28 days: 15.6%February 2025 · > 28 days: 2.9%March 2025 · Same day: 20.8%March 2025 · 1 day: 9.0%March 2025 · 2–7 days: 18.0%March 2025 · 8–14 days: 10.8%March 2025 · 15–21 days: 15.7%March 2025 · 22–28 days: 20.3%March 2025 · > 28 days: 5.5%April 2025 · Same day: 20.9%April 2025 · 1 day: 9.6%April 2025 · 2–7 days: 14.7%April 2025 · 8–14 days: 8.7%April 2025 · 15–21 days: 13.1%April 2025 · 22–28 days: 24.4%April 2025 · > 28 days: 8.6%May 2025 · Same day: 23.2%May 2025 · 1 day: 9.6%May 2025 · 2–7 days: 15.8%May 2025 · 8–14 days: 8.8%May 2025 · 15–21 days: 12.5%May 2025 · 22–28 days: 14.1%May 2025 · > 28 days: 15.9%June 2025 · Same day: 18.9%June 2025 · 1 day: 7.1%June 2025 · 2–7 days: 17.3%June 2025 · 8–14 days: 13.4%June 2025 · 15–21 days: 14.4%June 2025 · 22–28 days: 16.5%June 2025 · > 28 days: 12.4%Jul '23Oct '23Jan '24Apr '24Jul '24Oct '24Jan '25Apr '25Jun '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 65/100
  • Elevated DNA rate (7.3%)
  • Low same-day access (21%)
  • High long-wait rate (12.3% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.2%
Face-to-face %-0.2%
Telephone %+0.7%
Same-day %-2.9%
Appts per 1K-3.2%
Triage %-19.8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

The most striking figure this month is the DNA rate, which has dropped to 5.6% from a trailing average of 8.1%. This is a notable improvement and suggests better patient attendance.

Several trends are worth noting. Firstly, the triage percentage has seen a significant drop of 44.3% this month, following a similar pattern from previous months. Additionally, the same-day percentage has decreased by 2.9%, and the overall appointment rate has declined by 3.2%. These shifts may indicate changes in workflow or operational pressures.

To investigate these trends, it would be prudent to review the triage process to understand the significant drop and assess if it aligns with any recent system changes. Additionally, examining the factors contributing to the decline in same-day appointments could provide insights into operational adjustments needed.

AI-generated from the analytics below (Amazon Nova Lite · data as of June 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-06
value 5.6 · avg 8.1 ± 0.6
sameDayPct2024-12
value 30.1 · avg 26 ± 2
triagePct2024-11
value 3 · avg 7.4 ± 2.1
phonePct2024-11
value 21 · avg 41.3 ± 9.6
f2fPct2024-11
value 79 · avg 58.7 ± 9.6
triagePct2024-10
value 2.2 · avg 8.1 ± 1.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-06
1.5 → 0.8 (-44.3%)
triagePct2025-03
2.6 → 1.3 (-50%)
triagePct2025-01
8.2 → 2.6 (-68.9%)
triagePct2024-12
3 → 8.2 (+177.7%)
triagePct2024-11
2.2 → 3 (+33.2%)
triagePct2024-10
6.1 → 2.2 (-63.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.93

Nurse FTE

1.6

Direct Patient Care FTE

10.9

Admin FTE

15.53

1 practices reporting · 100.0% coverage

Staff group mix

GP2.9 FTE · 9%
Nurse1.6 FTE · 5%
Direct Patient Care10.9 FTE · 35%
Admin15.5 FTE · 50%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.93 FTE · 5 headcount
Partner0.50 FTE (17%) · 1 hc
Salaried2.43 FTE (83%) · 4 hc
Nurses1.60 FTE · 2 headcount
Practice Nurse0.60 FTE (37%) · 1 hc
Other1.00 FTE (63%) · 1 hc
Admin / Non-clinical15.52 FTE · 26 headcount
Management3.00 FTE (19%) · 3 hc
Reception / Admin5.33 FTE (34%) · 6 hc
Other7.19 FTE (46%) · 17 hc
Direct Patient Care10.89 FTE · 34 headcount
Pharmacist1.33 FTE (12%) · 2 hc
HCA / Nursing Assistant1.53 FTE (14%) · 2 hc
Paramedic2.13 FTE (20%) · 4 hc
Other5.90 FTE (54%) · 26 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061217GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 8 FTEDPC · 2025-08: 8 FTEDPC · 2025-09: 8 FTEDPC · 2025-10: 11 FTEDPC · 2025-11: 11 FTEDPC · 2025-12: 11 FTEDPC · 2026-01: 11 FTEDPC · 2026-02: 11 FTEDPC · 2026-03: 11 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 8 FTEAdmin · 2024-09: 8 FTEAdmin · 2024-10: 8 FTEAdmin · 2024-11: 11 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 11 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 10 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 14 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 16 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good76.1%
Phone easy32.5%
Website easy59.1%
100.0% coverage

Prescribing volume

0.45

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.