GP Practice

Edith Cavell Practice

G85724

Compare to

Registered patients

19,735

NHS Digital list size

GP FTE

7.62

NHS Digital workforce

Patients per GP FTE

2,590

Items per patient

0.75

prescribing volume

GPPS overall good

61.7%

patient experience

Access KPIs · August 2025

Same-day %

74.9%

Month: August 2025

Appts per 1K patients

414

all bookings (incl. triage)

Patient contacts per 1K

410

F2F + phone + video only

28+ day backlog

0.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face28.6%
Telephone46.0%
Video / online24.6%
Triage25.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %74.9%43.0%+31.9%
Face-to-face %28.6%58.4%-29.8%
Telephone %46.0%21.9%+24.1%
Appts per 1K413.5479.7-66.2
Triage %25.0%8.7%+16.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080285785Same-day % · 2023-09: 72.7%Same-day % · 2023-10: 70.7%Same-day % · 2023-11: 70.9%Same-day % · 2023-12: 75.7%Same-day % · 2024-01: 71.0%Same-day % · 2024-02: 72.0%Same-day % · 2024-03: 71.5%Same-day % · 2024-04: 66.3%Same-day % · 2024-05: 71.6%Same-day % · 2024-06: 65.4%Same-day % · 2024-07: 66.6%Same-day % · 2024-08: 65.2%Same-day % · 2024-09: 68.5%Same-day % · 2024-10: 63.8%Same-day % · 2024-11: 72.8%Same-day % · 2024-12: 71.3%Same-day % · 2025-01: 74.5%Same-day % · 2025-02: 75.8%Same-day % · 2025-03: 75.7%Same-day % · 2025-04: 74.7%Same-day % · 2025-05: 74.9%Same-day % · 2025-06: 75.3%Same-day % · 2025-07: 74.0%Same-day % · 2025-08: 74.9%F2F % · 2023-09: 48.0%F2F % · 2023-10: 48.0%F2F % · 2023-11: 45.7%F2F % · 2023-12: 44.1%F2F % · 2024-01: 44.2%F2F % · 2024-02: 45.1%F2F % · 2024-03: 47.2%F2F % · 2024-04: 49.0%F2F % · 2024-05: 46.9%F2F % · 2024-06: 52.2%F2F % · 2024-07: 51.7%F2F % · 2024-08: 48.3%F2F % · 2024-09: 48.9%F2F % · 2024-10: 57.6%F2F % · 2024-11: 40.5%F2F % · 2024-12: 30.8%F2F % · 2025-01: 32.3%F2F % · 2025-02: 28.3%F2F % · 2025-03: 27.9%F2F % · 2025-04: 27.5%F2F % · 2025-05: 28.9%F2F % · 2025-06: 29.6%F2F % · 2025-07: 30.1%F2F % · 2025-08: 28.6%Phone % · 2023-09: 51.7%Phone % · 2023-10: 51.5%Phone % · 2023-11: 54.0%Phone % · 2023-12: 55.7%Phone % · 2024-01: 55.6%Phone % · 2024-02: 54.7%Phone % · 2024-03: 52.5%Phone % · 2024-04: 50.6%Phone % · 2024-05: 52.7%Phone % · 2024-06: 47.5%Phone % · 2024-07: 47.9%Phone % · 2024-08: 51.3%Phone % · 2024-09: 50.9%Phone % · 2024-10: 42.3%Phone % · 2024-11: 46.8%Phone % · 2024-12: 38.8%Phone % · 2025-01: 41.3%Phone % · 2025-02: 43.1%Phone % · 2025-03: 41.8%Phone % · 2025-04: 43.8%Phone % · 2025-05: 42.2%Phone % · 2025-06: 42.4%Phone % · 2025-07: 43.4%Phone % · 2025-08: 46.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 11.9%Video % · 2024-12: 29.2%Video % · 2025-01: 25.0%Video % · 2025-02: 27.5%Video % · 2025-03: 29.2%Video % · 2025-04: 27.4%Video % · 2025-05: 27.7%Video % · 2025-06: 27.2%Video % · 2025-07: 25.3%Video % · 2025-08: 24.6%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.1%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 12.0%Triage % · 2024-12: 29.6%Triage % · 2025-01: 25.5%Triage % · 2025-02: 28.0%Triage % · 2025-03: 29.6%Triage % · 2025-04: 27.8%Triage % · 2025-05: 28.3%Triage % · 2025-06: 27.9%Triage % · 2025-07: 25.8%Triage % · 2025-08: 25.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-085,2207,3089,39511,4832023-09: 7,542 appointments2023-10: 7,825 appointments2023-11: 8,175 appointments2023-12: 5,826 appointments2024-01: 7,366 appointments2024-02: 6,774 appointments2024-03: 7,265 appointments2024-04: 7,215 appointments2024-05: 8,294 appointments2024-06: 7,199 appointments2024-07: 6,640 appointments2024-08: 6,928 appointments2024-09: 6,635 appointments2024-10: 8,192 appointments2024-11: 7,530 appointments2024-12: 9,531 appointments2025-01: 10,403 appointments2025-02: 10,229 appointments2025-03: 10,507 appointments2025-04: 9,908 appointments2025-05: 10,198 appointments2025-06: 9,620 appointments2025-07: 10,877 appointments2025-08: 8,161 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082643704765822023-09: 382.2 appts per 1,000 patients2023-10: 396.5 appts per 1,000 patients2023-11: 414.2 appts per 1,000 patients2023-12: 295.2 appts per 1,000 patients2024-01: 373.2 appts per 1,000 patients2024-02: 343.2 appts per 1,000 patients2024-03: 368.1 appts per 1,000 patients2024-04: 365.6 appts per 1,000 patients2024-05: 420.3 appts per 1,000 patients2024-06: 364.8 appts per 1,000 patients2024-07: 336.5 appts per 1,000 patients2024-08: 351.1 appts per 1,000 patients2024-09: 336.2 appts per 1,000 patients2024-10: 415.1 appts per 1,000 patients2024-11: 381.6 appts per 1,000 patients2024-12: 482.9 appts per 1,000 patients2025-01: 527.1 appts per 1,000 patients2025-02: 518.3 appts per 1,000 patients2025-03: 532.4 appts per 1,000 patients2025-04: 502.1 appts per 1,000 patients2025-05: 516.7 appts per 1,000 patients2025-06: 487.5 appts per 1,000 patients2025-07: 551.2 appts per 1,000 patients2025-08: 413.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 72.7%September 2023 · 1 day: 6.4%September 2023 · 2–7 days: 15.0%September 2023 · 8–14 days: 5.2%September 2023 · 15–21 days: 0.7%September 2023 · 22–28 days: 0.1%October 2023 · Same day: 70.7%October 2023 · 1 day: 4.9%October 2023 · 2–7 days: 15.7%October 2023 · 8–14 days: 7.6%October 2023 · 15–21 days: 1.0%October 2023 · 22–28 days: 0.1%November 2023 · Same day: 70.9%November 2023 · 1 day: 5.4%November 2023 · 2–7 days: 15.2%November 2023 · 8–14 days: 7.4%November 2023 · 15–21 days: 0.9%November 2023 · 22–28 days: 0.1%December 2023 · Same day: 75.7%December 2023 · 1 day: 4.8%December 2023 · 2–7 days: 13.1%December 2023 · 8–14 days: 5.7%December 2023 · 15–21 days: 0.5%December 2023 · > 28 days: 0.1%January 2024 · Same day: 71.0%January 2024 · 1 day: 6.0%January 2024 · 2–7 days: 16.5%January 2024 · 8–14 days: 5.1%January 2024 · 15–21 days: 1.3%February 2024 · Same day: 72.0%February 2024 · 1 day: 5.9%February 2024 · 2–7 days: 11.8%February 2024 · 8–14 days: 8.2%February 2024 · 15–21 days: 2.0%February 2024 · 22–28 days: 0.1%March 2024 · Same day: 71.5%March 2024 · 1 day: 4.0%March 2024 · 2–7 days: 10.9%March 2024 · 8–14 days: 8.2%March 2024 · 15–21 days: 4.3%March 2024 · 22–28 days: 1.1%April 2024 · Same day: 66.3%April 2024 · 1 day: 5.7%April 2024 · 2–7 days: 13.1%April 2024 · 8–14 days: 10.1%April 2024 · 15–21 days: 4.4%April 2024 · 22–28 days: 0.4%May 2024 · Same day: 71.6%May 2024 · 1 day: 3.9%May 2024 · 2–7 days: 10.5%May 2024 · 8–14 days: 10.4%May 2024 · 15–21 days: 3.2%May 2024 · 22–28 days: 0.5%June 2024 · Same day: 65.4%June 2024 · 1 day: 7.3%June 2024 · 2–7 days: 14.6%June 2024 · 8–14 days: 9.1%June 2024 · 15–21 days: 2.8%June 2024 · 22–28 days: 0.6%June 2024 · > 28 days: 0.1%July 2024 · Same day: 66.6%July 2024 · 1 day: 8.3%July 2024 · 2–7 days: 13.8%July 2024 · 8–14 days: 9.7%July 2024 · 15–21 days: 1.4%July 2024 · 22–28 days: 0.1%July 2024 · > 28 days: 0.1%August 2024 · Same day: 65.2%August 2024 · 1 day: 9.1%August 2024 · 2–7 days: 13.0%August 2024 · 8–14 days: 9.8%August 2024 · 15–21 days: 2.5%August 2024 · 22–28 days: 0.3%September 2024 · Same day: 68.5%September 2024 · 1 day: 7.0%September 2024 · 2–7 days: 10.2%September 2024 · 8–14 days: 11.3%September 2024 · 15–21 days: 2.4%September 2024 · 22–28 days: 0.5%September 2024 · > 28 days: 0.1%October 2024 · Same day: 63.8%October 2024 · 1 day: 11.0%October 2024 · 2–7 days: 14.7%October 2024 · 8–14 days: 8.9%October 2024 · 15–21 days: 1.3%October 2024 · 22–28 days: 0.2%November 2024 · Same day: 72.8%November 2024 · 1 day: 9.5%November 2024 · 2–7 days: 12.0%November 2024 · 8–14 days: 3.8%November 2024 · 15–21 days: 1.6%November 2024 · 22–28 days: 0.3%December 2024 · Same day: 71.3%December 2024 · 1 day: 9.1%December 2024 · 2–7 days: 12.1%December 2024 · 8–14 days: 5.6%December 2024 · 15–21 days: 1.6%December 2024 · 22–28 days: 0.2%January 2025 · Same day: 74.5%January 2025 · 1 day: 7.7%January 2025 · 2–7 days: 12.1%January 2025 · 8–14 days: 4.3%January 2025 · 15–21 days: 1.2%January 2025 · 22–28 days: 0.2%January 2025 · > 28 days: 0.1%February 2025 · Same day: 75.8%February 2025 · 1 day: 7.8%February 2025 · 2–7 days: 10.9%February 2025 · 8–14 days: 4.5%February 2025 · 15–21 days: 0.9%February 2025 · 22–28 days: 0.1%February 2025 · > 28 days: 0.1%March 2025 · Same day: 75.7%March 2025 · 1 day: 7.5%March 2025 · 2–7 days: 8.2%March 2025 · 8–14 days: 5.1%March 2025 · 15–21 days: 3.1%March 2025 · 22–28 days: 0.5%April 2025 · Same day: 74.7%April 2025 · 1 day: 8.9%April 2025 · 2–7 days: 8.3%April 2025 · 8–14 days: 5.2%April 2025 · 15–21 days: 2.5%April 2025 · 22–28 days: 0.3%May 2025 · Same day: 74.9%May 2025 · 1 day: 6.7%May 2025 · 2–7 days: 7.8%May 2025 · 8–14 days: 4.0%May 2025 · 15–21 days: 4.8%May 2025 · 22–28 days: 1.4%May 2025 · > 28 days: 0.4%June 2025 · Same day: 75.3%June 2025 · 1 day: 7.7%June 2025 · 2–7 days: 6.0%June 2025 · 8–14 days: 4.3%June 2025 · 15–21 days: 4.9%June 2025 · 22–28 days: 1.4%June 2025 · > 28 days: 0.4%July 2025 · Same day: 74.0%July 2025 · 1 day: 8.3%July 2025 · 2–7 days: 6.9%July 2025 · 8–14 days: 6.6%July 2025 · 15–21 days: 3.2%July 2025 · 22–28 days: 0.8%July 2025 · > 28 days: 0.1%August 2025 · Same day: 74.9%August 2025 · 1 day: 8.4%August 2025 · 2–7 days: 9.0%August 2025 · 8–14 days: 5.5%August 2025 · 15–21 days: 1.5%August 2025 · 22–28 days: 0.6%August 2025 · > 28 days: 0.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (6.5%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.7%
Face-to-face %+1.2%
Telephone %+1.3%
Same-day %-0.2%
Appts per 1K-2.7%
Triage %-3%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in video appointments, rising by 145.4% compared to the trailing average. This shift suggests a significant change in how appointments are being managed or possibly a new policy encouraging remote consultations.

In 2025-02, the triage percentage saw a substantial increase of 146.9%, which could indicate a shift in how initial patient assessments are being handled. Additionally, the telephone percentage rose by 145.4% in 2024-12, pointing to a possible change in communication protocols or an increase in phone-based consultations.

To investigate these changes, the practice manager should review the shift in video and triage appointments to understand if these are due to policy changes or operational adjustments. Additionally, verifying the accuracy of the triage percentage increase in 2025-02 would be prudent to ensure it reflects actual practice changes rather than data anomalies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-02
value 28 · avg 5.6 ± 10.4
f2fPct2025-02
value 28.3 · avg 45.9 ± 7.5
total2025-02
value 10229 · avg 7717.2 ± 1142.6
triagePct2025-01
value 25.5 · avg 3.5 ± 8.5
f2fPct2025-01
value 32.3 · avg 46.9 ± 6.4
total2025-01
value 10403 · avg 7464.1 ± 806.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-12
11.9 → 29.2 (+145.4%)
triagePct2024-12
12 → 29.6 (+146.9%)
triagePct2024-03
0 → 0 (-100%)
triagePct2024-02
0.1 → 0 (-84.5%)
triagePct2024-01
0 → 0.1 (+176.8%)
triagePct2023-11
0 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

7.62

Nurse FTE

2.7

Direct Patient Care FTE

5.37

Admin FTE

19.71

1 practices reporting · 100.0% coverage

Staff group mix

GP7.6 FTE · 22%
Nurse2.7 FTE · 8%
Direct Patient Care5.4 FTE · 15%
Admin19.7 FTE · 56%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.63 FTE · 14 headcount
Salaried6.56 FTE (86%) · 13 hc
Training (ST/F)1.07 FTE (14%) · 1 hc
Nurses2.70 FTE · 4 headcount
Practice Nurse2.70 FTE (100%) · 4 hc
Admin / Non-clinical19.70 FTE · 27 headcount
Management3.50 FTE (18%) · 5 hc
Reception / Admin16.20 FTE (82%) · 22 hc
Direct Patient Care5.37 FTE · 9 headcount
Pharmacist1.60 FTE (30%) · 2 hc
HCA / Nursing Assistant1.58 FTE (29%) · 4 hc
Other2.19 FTE (41%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091827GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 7 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 7 FTEGP · 2025-09: 7 FTEGP · 2025-10: 7 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 25 FTEAdmin · 2024-04: 25 FTEAdmin · 2024-05: 23 FTEAdmin · 2024-06: 23 FTEAdmin · 2024-07: 23 FTEAdmin · 2024-08: 23 FTEAdmin · 2024-09: 23 FTEAdmin · 2024-10: 23 FTEAdmin · 2024-11: 23 FTEAdmin · 2024-12: 23 FTEAdmin · 2025-01: 23 FTEAdmin · 2025-02: 23 FTEAdmin · 2025-03: 23 FTEAdmin · 2025-04: 20 FTEAdmin · 2025-05: 20 FTEAdmin · 2025-06: 20 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 20 FTEAdmin · 2025-09: 20 FTEAdmin · 2025-10: 20 FTEAdmin · 2025-11: 20 FTEAdmin · 2025-12: 20 FTEAdmin · 2026-01: 20 FTEAdmin · 2026-02: 20 FTEAdmin · 2026-03: 20 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good61.7%
Phone easy27.0%
Website easy49.9%
100.0% coverage

Prescribing volume

0.75

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.