GP Practice

Witley Surgery

H81031

Compare to

Registered patients

11,252

NHS Digital list size

GP FTE

5.86

NHS Digital workforce

Patients per GP FTE

1,920

Items per patient

1.62

prescribing volume

GPPS overall good

89.5%

patient experience

Access KPIs · August 2025

Same-day %

33.7%

Month: August 2025

Appts per 1K patients

231

all bookings (incl. triage)

Patient contacts per 1K

222

F2F + phone + video only

28+ day backlog

6.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face84.5%
Telephone11.8%
Triage0.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %33.7%43.0%-9.3%
Face-to-face %84.5%58.4%+26.1%
Telephone %11.8%21.9%-10.1%
Appts per 1K230.9479.7-248.8
Triage %0.5%8.7%-8.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080326496Same-day % · 2023-09: 45.1%Same-day % · 2023-10: 45.5%Same-day % · 2023-11: 38.6%Same-day % · 2023-12: 41.6%Same-day % · 2024-01: 37.7%Same-day % · 2024-02: 34.1%Same-day % · 2024-03: 36.1%Same-day % · 2024-04: 33.8%Same-day % · 2024-05: 35.4%Same-day % · 2024-06: 36.8%Same-day % · 2024-07: 36.1%Same-day % · 2024-08: 36.7%Same-day % · 2024-09: 34.1%Same-day % · 2024-10: 22.1%Same-day % · 2024-11: 30.4%Same-day % · 2024-12: 36.6%Same-day % · 2025-01: 34.4%Same-day % · 2025-02: 31.5%Same-day % · 2025-03: 31.1%Same-day % · 2025-04: 34.3%Same-day % · 2025-05: 33.1%Same-day % · 2025-06: 35.6%Same-day % · 2025-07: 34.6%Same-day % · 2025-08: 33.7%F2F % · 2023-09: 78.6%F2F % · 2023-10: 68.7%F2F % · 2023-11: 78.1%F2F % · 2023-12: 82.2%F2F % · 2024-01: 81.4%F2F % · 2024-02: 79.9%F2F % · 2024-03: 81.3%F2F % · 2024-04: 83.5%F2F % · 2024-05: 79.8%F2F % · 2024-06: 80.1%F2F % · 2024-07: 80.9%F2F % · 2024-08: 83.3%F2F % · 2024-09: 82.0%F2F % · 2024-10: 85.5%F2F % · 2024-11: 81.4%F2F % · 2024-12: 79.0%F2F % · 2025-01: 82.2%F2F % · 2025-02: 81.2%F2F % · 2025-03: 80.8%F2F % · 2025-04: 79.9%F2F % · 2025-05: 81.8%F2F % · 2025-06: 78.8%F2F % · 2025-07: 81.0%F2F % · 2025-08: 84.5%Phone % · 2023-09: 18.4%Phone % · 2023-10: 12.2%Phone % · 2023-11: 14.1%Phone % · 2023-12: 13.1%Phone % · 2024-01: 11.7%Phone % · 2024-02: 13.9%Phone % · 2024-03: 12.7%Phone % · 2024-04: 12.1%Phone % · 2024-05: 15.2%Phone % · 2024-06: 14.4%Phone % · 2024-07: 13.8%Phone % · 2024-08: 10.9%Phone % · 2024-09: 13.8%Phone % · 2024-10: 9.0%Phone % · 2024-11: 12.8%Phone % · 2024-12: 13.9%Phone % · 2025-01: 11.6%Phone % · 2025-02: 12.7%Phone % · 2025-03: 12.6%Phone % · 2025-04: 11.7%Phone % · 2025-05: 11.4%Phone % · 2025-06: 14.9%Phone % · 2025-07: 12.6%Phone % · 2025-08: 11.8%Video % · 2023-09: 0.0%Video % · 2023-10: 12.8%Video % · 2023-11: 0.2%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.1%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.1%Video % · 2024-06: 0.0%Video % · 2024-07: 2.3%Video % · 2024-08: 3.0%Video % · 2024-09: 1.6%Video % · 2024-10: 1.4%Video % · 2024-11: 3.3%Video % · 2024-12: 3.7%Video % · 2025-01: 3.4%Video % · 2025-02: 2.5%Video % · 2025-03: 0.2%Video % · 2025-04: 0.0%Video % · 2025-05: 0.1%Video % · 2025-06: 0.2%Video % · 2025-07: 0.1%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.5%Triage % · 2023-10: 11.8%Triage % · 2023-11: 0.5%Triage % · 2023-12: 0.5%Triage % · 2024-01: 0.3%Triage % · 2024-02: 0.4%Triage % · 2024-03: 0.3%Triage % · 2024-04: 0.5%Triage % · 2024-05: 0.2%Triage % · 2024-06: 0.2%Triage % · 2024-07: 0.6%Triage % · 2024-08: 0.5%Triage % · 2024-09: 0.5%Triage % · 2024-10: 0.3%Triage % · 2024-11: 0.4%Triage % · 2024-12: 0.7%Triage % · 2025-01: 0.5%Triage % · 2025-02: 0.6%Triage % · 2025-03: 0.6%Triage % · 2025-04: 0.4%Triage % · 2025-05: 0.5%Triage % · 2025-06: 0.6%Triage % · 2025-07: 0.3%Triage % · 2025-08: 0.5%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,2133,4934,7746,0542023-09: 3,443 appointments2023-10: 4,625 appointments2023-11: 3,712 appointments2023-12: 2,761 appointments2024-01: 3,792 appointments2024-02: 3,596 appointments2024-03: 3,342 appointments2024-04: 3,205 appointments2024-05: 3,432 appointments2024-06: 3,139 appointments2024-07: 3,076 appointments2024-08: 2,713 appointments2024-09: 3,425 appointments2024-10: 5,682 appointments2024-11: 3,583 appointments2024-12: 2,976 appointments2025-01: 3,481 appointments2025-02: 3,124 appointments2025-03: 3,148 appointments2025-04: 2,905 appointments2025-05: 2,585 appointments2025-06: 3,072 appointments2025-07: 2,994 appointments2025-08: 2,598 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-081973104245382023-09: 306 appts per 1,000 patients2023-10: 411 appts per 1,000 patients2023-11: 329.9 appts per 1,000 patients2023-12: 245.4 appts per 1,000 patients2024-01: 337 appts per 1,000 patients2024-02: 319.6 appts per 1,000 patients2024-03: 297 appts per 1,000 patients2024-04: 284.8 appts per 1,000 patients2024-05: 305 appts per 1,000 patients2024-06: 279 appts per 1,000 patients2024-07: 273.4 appts per 1,000 patients2024-08: 241.1 appts per 1,000 patients2024-09: 304.4 appts per 1,000 patients2024-10: 505 appts per 1,000 patients2024-11: 318.4 appts per 1,000 patients2024-12: 264.5 appts per 1,000 patients2025-01: 309.4 appts per 1,000 patients2025-02: 277.6 appts per 1,000 patients2025-03: 279.8 appts per 1,000 patients2025-04: 258.2 appts per 1,000 patients2025-05: 229.7 appts per 1,000 patients2025-06: 273 appts per 1,000 patients2025-07: 266.1 appts per 1,000 patients2025-08: 230.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 45.1%September 2023 · 1 day: 9.8%September 2023 · 2–7 days: 15.9%September 2023 · 8–14 days: 11.2%September 2023 · 15–21 days: 6.5%September 2023 · 22–28 days: 3.8%September 2023 · > 28 days: 7.6%October 2023 · Same day: 45.5%October 2023 · 1 day: 7.3%October 2023 · 2–7 days: 16.1%October 2023 · 8–14 days: 15.8%October 2023 · 15–21 days: 6.9%October 2023 · 22–28 days: 4.0%October 2023 · > 28 days: 4.5%November 2023 · Same day: 38.6%November 2023 · 1 day: 8.1%November 2023 · 2–7 days: 16.8%November 2023 · 8–14 days: 12.7%November 2023 · 15–21 days: 14.6%November 2023 · 22–28 days: 4.8%November 2023 · > 28 days: 4.3%December 2023 · Same day: 41.6%December 2023 · 1 day: 8.0%December 2023 · 2–7 days: 18.2%December 2023 · 8–14 days: 11.6%December 2023 · 15–21 days: 9.4%December 2023 · 22–28 days: 4.1%December 2023 · > 28 days: 7.1%January 2024 · Same day: 37.7%January 2024 · 1 day: 8.8%January 2024 · 2–7 days: 18.9%January 2024 · 8–14 days: 15.2%January 2024 · 15–21 days: 9.3%January 2024 · 22–28 days: 4.3%January 2024 · > 28 days: 5.8%February 2024 · Same day: 34.1%February 2024 · 1 day: 9.5%February 2024 · 2–7 days: 22.0%February 2024 · 8–14 days: 12.4%February 2024 · 15–21 days: 12.5%February 2024 · 22–28 days: 4.8%February 2024 · > 28 days: 4.8%March 2024 · Same day: 36.1%March 2024 · 1 day: 8.9%March 2024 · 2–7 days: 23.0%March 2024 · 8–14 days: 8.4%March 2024 · 15–21 days: 11.5%March 2024 · 22–28 days: 5.7%March 2024 · > 28 days: 6.2%April 2024 · Same day: 33.8%April 2024 · 1 day: 8.8%April 2024 · 2–7 days: 21.6%April 2024 · 8–14 days: 10.3%April 2024 · 15–21 days: 10.6%April 2024 · 22–28 days: 7.3%April 2024 · > 28 days: 7.5%May 2024 · Same day: 35.4%May 2024 · 1 day: 10.0%May 2024 · 2–7 days: 21.6%May 2024 · 8–14 days: 11.6%May 2024 · 15–21 days: 7.8%May 2024 · 22–28 days: 7.8%May 2024 · > 28 days: 5.7%June 2024 · Same day: 36.8%June 2024 · 1 day: 10.0%June 2024 · 2–7 days: 20.0%June 2024 · 8–14 days: 9.0%June 2024 · 15–21 days: 11.5%June 2024 · 22–28 days: 6.7%June 2024 · > 28 days: 6.1%July 2024 · Same day: 36.1%July 2024 · 1 day: 10.0%July 2024 · 2–7 days: 20.7%July 2024 · 8–14 days: 12.9%July 2024 · 15–21 days: 9.4%July 2024 · 22–28 days: 4.6%July 2024 · > 28 days: 6.3%August 2024 · Same day: 36.7%August 2024 · 1 day: 7.7%August 2024 · 2–7 days: 17.0%August 2024 · 8–14 days: 18.7%August 2024 · 15–21 days: 10.1%August 2024 · 22–28 days: 3.8%August 2024 · > 28 days: 6.0%September 2024 · Same day: 34.1%September 2024 · 1 day: 9.9%September 2024 · 2–7 days: 19.4%September 2024 · 8–14 days: 14.9%September 2024 · 15–21 days: 12.4%September 2024 · 22–28 days: 4.1%September 2024 · > 28 days: 5.2%October 2024 · Same day: 22.1%October 2024 · 1 day: 8.1%October 2024 · 2–7 days: 17.0%October 2024 · 8–14 days: 11.4%October 2024 · 15–21 days: 10.8%October 2024 · 22–28 days: 8.7%October 2024 · > 28 days: 21.9%November 2024 · Same day: 30.4%November 2024 · 1 day: 7.1%November 2024 · 2–7 days: 19.6%November 2024 · 8–14 days: 17.9%November 2024 · 15–21 days: 10.7%November 2024 · 22–28 days: 8.2%November 2024 · > 28 days: 6.1%December 2024 · Same day: 36.6%December 2024 · 1 day: 6.4%December 2024 · 2–7 days: 18.4%December 2024 · 8–14 days: 17.1%December 2024 · 15–21 days: 9.8%December 2024 · 22–28 days: 4.4%December 2024 · > 28 days: 7.3%January 2025 · Same day: 34.4%January 2025 · 1 day: 6.4%January 2025 · 2–7 days: 21.9%January 2025 · 8–14 days: 16.6%January 2025 · 15–21 days: 9.3%January 2025 · 22–28 days: 4.7%January 2025 · > 28 days: 6.7%February 2025 · Same day: 31.5%February 2025 · 1 day: 8.2%February 2025 · 2–7 days: 21.5%February 2025 · 8–14 days: 20.3%February 2025 · 15–21 days: 9.2%February 2025 · 22–28 days: 4.6%February 2025 · > 28 days: 4.6%March 2025 · Same day: 31.1%March 2025 · 1 day: 8.1%March 2025 · 2–7 days: 21.6%March 2025 · 8–14 days: 20.2%March 2025 · 15–21 days: 8.7%March 2025 · 22–28 days: 4.9%March 2025 · > 28 days: 5.4%April 2025 · Same day: 34.3%April 2025 · 1 day: 7.9%April 2025 · 2–7 days: 16.8%April 2025 · 8–14 days: 17.0%April 2025 · 15–21 days: 11.4%April 2025 · 22–28 days: 5.4%April 2025 · > 28 days: 7.2%May 2025 · Same day: 33.1%May 2025 · 1 day: 6.3%May 2025 · 2–7 days: 18.8%May 2025 · 8–14 days: 17.2%May 2025 · 15–21 days: 13.0%May 2025 · 22–28 days: 5.3%May 2025 · > 28 days: 6.3%June 2025 · Same day: 35.6%June 2025 · 1 day: 5.9%June 2025 · 2–7 days: 17.0%June 2025 · 8–14 days: 15.1%June 2025 · 15–21 days: 11.8%June 2025 · 22–28 days: 7.9%June 2025 · > 28 days: 6.6%July 2025 · Same day: 34.6%July 2025 · 1 day: 7.3%July 2025 · 2–7 days: 18.2%July 2025 · 8–14 days: 13.3%July 2025 · 15–21 days: 9.5%July 2025 · 22–28 days: 7.8%July 2025 · > 28 days: 9.3%August 2025 · Same day: 33.7%August 2025 · 1 day: 5.7%August 2025 · 2–7 days: 19.4%August 2025 · 8–14 days: 17.3%August 2025 · 15–21 days: 11.5%August 2025 · 22–28 days: 6.0%August 2025 · > 28 days: 6.3%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 38/100
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2%
Face-to-face %+0.7%
Telephone %+0.5%
Same-day %+1.4%
Appts per 1K-2%
Triage %-3.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, Witley Surgery saw a significant drop in total appointments per thousand patients, down by 2% compared to the trailing average. The same-day appointments percentage rose by 1.4%, while the DNA rate continued its downward trend, decreasing by 1.3%.

Several notable trends emerged this month. The video appointment percentage dropped by 100% from July to August, while the triage percentage increased by 61.3%. Additionally, the phone appointment percentage rose by 30.7% in June, indicating a shift in patient contact methods.

To investigate these changes, review the video appointment percentage drop in August to understand if it aligns with any system changes or policy updates. Also, verify if the increase in triage percentage in August is due to a change in recording policies or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2024-12
value 0.7 · avg 0.4 ± 0.1
sameDayPct2024-10
value 22.1 · avg 37.2 ± 3.3
phonePct2024-10
value 9 · avg 13.2 ± 1.2
total2024-10
value 5682 · avg 3401.5 ± 490.4
dnaRate2024-07
value 7 · avg 4.6 ± 0.6
dnaRate2024-03
value 3.8 · avg 4.8 ± 0.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
0.1 → 0 (-100%)
triagePct2025-08
0.3 → 0.5 (+61.3%)
videoPct2025-07
0.2 → 0.1 (-50%)
triagePct2025-07
0.6 → 0.3 (-43%)
videoPct2025-06
0.1 → 0.2 (+100%)
phonePct2025-06
11.4 → 14.9 (+30.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2019-05-15 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2019-05-15.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

5.86

Nurse FTE

3.63

Direct Patient Care FTE

5.03

Admin FTE

10.48

1 practices reporting · 100.0% coverage

Staff group mix

GP5.9 FTE · 23%
Nurse3.6 FTE · 15%
Direct Patient Care5.0 FTE · 20%
Admin10.5 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.87 FTE · 9 headcount
Partner2.56 FTE (44%) · 3 hc
Salaried1.92 FTE (33%) · 4 hc
Training (ST/F)1.39 FTE (24%) · 2 hc
Nurses3.63 FTE · 4 headcount
Practice Nurse2.00 FTE (55%) · 2 hc
Advanced / Specialist1.63 FTE (45%) · 2 hc
Admin / Non-clinical10.48 FTE · 19 headcount
Management1.68 FTE (16%) · 3 hc
Reception / Admin7.63 FTE (73%) · 13 hc
Other1.17 FTE (11%) · 3 hc
Direct Patient Care5.04 FTE · 7 headcount
HCA / Nursing Assistant1.47 FTE (29%) · 2 hc
Paramedic0.59 FTE (12%) · 1 hc
Other2.98 FTE (59%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0325912GP · 2024-03: 6 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 7 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 7 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 6 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 11 FTEAdmin · 2024-04: 11 FTEAdmin · 2024-05: 11 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 10 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 11 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 10 FTEAdmin · 2025-11: 10 FTEAdmin · 2025-12: 10 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.5%
Phone easy57.3%
Website easy66.7%
100.0% coverage

Prescribing volume

1.62

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.