GP Practice

Woodlands Road Medical Centre

H81058

Compare to

Registered patients

10,306

NHS Digital list size

GP FTE

4

NHS Digital workforce

Patients per GP FTE

2,577

Items per patient

1.46

prescribing volume

GPPS overall good

91.8%

patient experience

Access KPIs · August 2025

Same-day %

33.7%

Month: August 2025

Appts per 1K patients

345

all bookings (incl. triage)

Patient contacts per 1K

342

F2F + phone + video only

28+ day backlog

2.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face82.9%
Telephone16.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %33.7%43.0%-9.3%
Face-to-face %82.9%58.4%+24.5%
Telephone %16.2%21.9%-5.7%
Appts per 1K344.8479.7-134.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803367100Same-day % · 2023-09: 25.5%Same-day % · 2023-10: 36.7%Same-day % · 2023-11: 35.4%Same-day % · 2023-12: 42.0%Same-day % · 2024-01: 35.9%Same-day % · 2024-02: 32.7%Same-day % · 2024-03: 37.6%Same-day % · 2024-04: 36.1%Same-day % · 2024-05: 37.2%Same-day % · 2024-06: 29.0%Same-day % · 2024-07: 34.9%Same-day % · 2024-08: 37.4%Same-day % · 2024-09: 27.1%Same-day % · 2024-10: 26.2%Same-day % · 2024-11: 31.4%Same-day % · 2024-12: 36.9%Same-day % · 2025-01: 29.3%Same-day % · 2025-02: 28.3%Same-day % · 2025-03: 31.3%Same-day % · 2025-04: 22.2%Same-day % · 2025-05: 33.1%Same-day % · 2025-06: 28.4%Same-day % · 2025-07: 28.6%Same-day % · 2025-08: 33.7%F2F % · 2023-09: 89.6%F2F % · 2023-10: 89.2%F2F % · 2023-11: 89.4%F2F % · 2023-12: 87.5%F2F % · 2024-01: 87.9%F2F % · 2024-02: 83.8%F2F % · 2024-03: 81.5%F2F % · 2024-04: 83.1%F2F % · 2024-05: 81.5%F2F % · 2024-06: 82.8%F2F % · 2024-07: 82.3%F2F % · 2024-08: 82.8%F2F % · 2024-09: 82.8%F2F % · 2024-10: 83.4%F2F % · 2024-11: 82.4%F2F % · 2024-12: 82.4%F2F % · 2025-01: 81.6%F2F % · 2025-02: 81.7%F2F % · 2025-03: 82.9%F2F % · 2025-04: 84.3%F2F % · 2025-05: 82.2%F2F % · 2025-06: 82.7%F2F % · 2025-07: 82.1%F2F % · 2025-08: 82.9%Phone % · 2023-09: 9.9%Phone % · 2023-10: 10.8%Phone % · 2023-11: 10.2%Phone % · 2023-12: 12.1%Phone % · 2024-01: 11.1%Phone % · 2024-02: 15.7%Phone % · 2024-03: 17.8%Phone % · 2024-04: 16.2%Phone % · 2024-05: 17.9%Phone % · 2024-06: 16.8%Phone % · 2024-07: 17.1%Phone % · 2024-08: 16.8%Phone % · 2024-09: 16.7%Phone % · 2024-10: 16.1%Phone % · 2024-11: 16.8%Phone % · 2024-12: 16.9%Phone % · 2025-01: 17.8%Phone % · 2025-02: 17.5%Phone % · 2025-03: 16.3%Phone % · 2025-04: 14.9%Phone % · 2025-05: 17.2%Phone % · 2025-06: 16.6%Phone % · 2025-07: 17.4%Phone % · 2025-08: 16.2%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,8483,7934,7375,6822023-09: 5,084 appointments2023-10: 3,527 appointments2023-11: 3,884 appointments2023-12: 3,122 appointments2024-01: 4,414 appointments2024-02: 4,629 appointments2024-03: 3,889 appointments2024-04: 4,311 appointments2024-05: 4,460 appointments2024-06: 4,264 appointments2024-07: 4,631 appointments2024-08: 3,809 appointments2024-09: 4,753 appointments2024-10: 5,408 appointments2024-11: 4,763 appointments2024-12: 4,090 appointments2025-01: 4,689 appointments2025-02: 4,099 appointments2025-03: 4,165 appointments2025-04: 3,154 appointments2025-05: 3,348 appointments2025-06: 4,265 appointments2025-07: 4,452 appointments2025-08: 3,553 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082763684605512023-09: 493.3 appts per 1,000 patients2023-10: 342.2 appts per 1,000 patients2023-11: 376.9 appts per 1,000 patients2023-12: 302.9 appts per 1,000 patients2024-01: 428.3 appts per 1,000 patients2024-02: 449.2 appts per 1,000 patients2024-03: 377.4 appts per 1,000 patients2024-04: 418.3 appts per 1,000 patients2024-05: 432.8 appts per 1,000 patients2024-06: 413.7 appts per 1,000 patients2024-07: 449.3 appts per 1,000 patients2024-08: 369.6 appts per 1,000 patients2024-09: 461.2 appts per 1,000 patients2024-10: 524.7 appts per 1,000 patients2024-11: 462.2 appts per 1,000 patients2024-12: 396.9 appts per 1,000 patients2025-01: 455 appts per 1,000 patients2025-02: 397.7 appts per 1,000 patients2025-03: 404.1 appts per 1,000 patients2025-04: 306 appts per 1,000 patients2025-05: 324.9 appts per 1,000 patients2025-06: 413.8 appts per 1,000 patients2025-07: 432 appts per 1,000 patients2025-08: 344.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 25.5%September 2023 · 1 day: 4.7%September 2023 · 2–7 days: 16.4%September 2023 · 8–14 days: 20.2%September 2023 · 15–21 days: 10.1%September 2023 · 22–28 days: 5.2%September 2023 · > 28 days: 17.9%October 2023 · Same day: 36.7%October 2023 · 1 day: 5.4%October 2023 · 2–7 days: 22.3%October 2023 · 8–14 days: 28.7%October 2023 · 15–21 days: 6.0%October 2023 · 22–28 days: 0.9%November 2023 · Same day: 35.4%November 2023 · 1 day: 5.0%November 2023 · 2–7 days: 15.9%November 2023 · 8–14 days: 32.6%November 2023 · 15–21 days: 10.0%November 2023 · 22–28 days: 1.0%November 2023 · > 28 days: 0.2%December 2023 · Same day: 42.0%December 2023 · 1 day: 3.8%December 2023 · 2–7 days: 23.0%December 2023 · 8–14 days: 23.1%December 2023 · 15–21 days: 7.0%December 2023 · 22–28 days: 0.9%December 2023 · > 28 days: 0.2%January 2024 · Same day: 35.9%January 2024 · 1 day: 7.0%January 2024 · 2–7 days: 25.9%January 2024 · 8–14 days: 21.0%January 2024 · 15–21 days: 7.8%January 2024 · 22–28 days: 2.2%January 2024 · > 28 days: 0.3%February 2024 · Same day: 32.7%February 2024 · 1 day: 6.4%February 2024 · 2–7 days: 26.3%February 2024 · 8–14 days: 24.1%February 2024 · 15–21 days: 7.6%February 2024 · 22–28 days: 1.8%February 2024 · > 28 days: 1.0%March 2024 · Same day: 37.6%March 2024 · 1 day: 4.9%March 2024 · 2–7 days: 17.6%March 2024 · 8–14 days: 23.6%March 2024 · 15–21 days: 11.2%March 2024 · 22–28 days: 3.2%March 2024 · > 28 days: 1.9%April 2024 · Same day: 36.1%April 2024 · 1 day: 5.3%April 2024 · 2–7 days: 19.6%April 2024 · 8–14 days: 20.2%April 2024 · 15–21 days: 11.5%April 2024 · 22–28 days: 4.6%April 2024 · > 28 days: 2.7%May 2024 · Same day: 37.2%May 2024 · 1 day: 6.4%May 2024 · 2–7 days: 24.1%May 2024 · 8–14 days: 20.4%May 2024 · 15–21 days: 9.1%May 2024 · 22–28 days: 2.0%May 2024 · > 28 days: 0.8%June 2024 · Same day: 29.0%June 2024 · 1 day: 6.2%June 2024 · 2–7 days: 25.6%June 2024 · 8–14 days: 28.6%June 2024 · 15–21 days: 6.8%June 2024 · 22–28 days: 2.8%June 2024 · > 28 days: 1.1%July 2024 · Same day: 34.9%July 2024 · 1 day: 6.5%July 2024 · 2–7 days: 24.1%July 2024 · 8–14 days: 22.0%July 2024 · 15–21 days: 9.4%July 2024 · 22–28 days: 2.6%July 2024 · > 28 days: 0.5%August 2024 · Same day: 37.4%August 2024 · 1 day: 6.5%August 2024 · 2–7 days: 21.2%August 2024 · 8–14 days: 27.0%August 2024 · 15–21 days: 5.3%August 2024 · 22–28 days: 1.5%August 2024 · > 28 days: 1.1%September 2024 · Same day: 27.1%September 2024 · 1 day: 5.6%September 2024 · 2–7 days: 26.8%September 2024 · 8–14 days: 29.2%September 2024 · 15–21 days: 7.6%September 2024 · 22–28 days: 1.7%September 2024 · > 28 days: 2.0%October 2024 · Same day: 26.2%October 2024 · 1 day: 5.8%October 2024 · 2–7 days: 28.8%October 2024 · 8–14 days: 17.2%October 2024 · 15–21 days: 6.2%October 2024 · 22–28 days: 1.9%October 2024 · > 28 days: 14.0%November 2024 · Same day: 31.4%November 2024 · 1 day: 5.2%November 2024 · 2–7 days: 26.9%November 2024 · 8–14 days: 24.5%November 2024 · 15–21 days: 9.9%November 2024 · 22–28 days: 1.4%November 2024 · > 28 days: 0.7%December 2024 · Same day: 36.9%December 2024 · 1 day: 4.9%December 2024 · 2–7 days: 30.8%December 2024 · 8–14 days: 20.1%December 2024 · 15–21 days: 5.0%December 2024 · 22–28 days: 1.2%December 2024 · > 28 days: 1.0%January 2025 · Same day: 29.3%January 2025 · 1 day: 4.5%January 2025 · 2–7 days: 34.5%January 2025 · 8–14 days: 22.5%January 2025 · 15–21 days: 7.8%January 2025 · 22–28 days: 1.1%January 2025 · > 28 days: 0.4%February 2025 · Same day: 28.3%February 2025 · 1 day: 3.9%February 2025 · 2–7 days: 20.5%February 2025 · 8–14 days: 37.4%February 2025 · 15–21 days: 7.5%February 2025 · 22–28 days: 1.8%February 2025 · > 28 days: 0.5%March 2025 · Same day: 31.3%March 2025 · 1 day: 3.9%March 2025 · 2–7 days: 17.4%March 2025 · 8–14 days: 33.7%March 2025 · 15–21 days: 10.9%March 2025 · 22–28 days: 1.7%March 2025 · > 28 days: 1.1%April 2025 · Same day: 22.2%April 2025 · 1 day: 3.9%April 2025 · 2–7 days: 9.1%April 2025 · 8–14 days: 29.3%April 2025 · 15–21 days: 25.9%April 2025 · 22–28 days: 7.6%April 2025 · > 28 days: 2.0%May 2025 · Same day: 33.1%May 2025 · 1 day: 7.0%May 2025 · 2–7 days: 34.6%May 2025 · 8–14 days: 19.3%May 2025 · 15–21 days: 3.9%May 2025 · 22–28 days: 1.4%May 2025 · > 28 days: 0.7%June 2025 · Same day: 28.4%June 2025 · 1 day: 4.0%June 2025 · 2–7 days: 24.1%June 2025 · 8–14 days: 25.9%June 2025 · 15–21 days: 15.1%June 2025 · 22–28 days: 2.0%June 2025 · > 28 days: 0.6%July 2025 · Same day: 28.6%July 2025 · 1 day: 6.6%July 2025 · 2–7 days: 26.8%July 2025 · 8–14 days: 20.1%July 2025 · 15–21 days: 13.4%July 2025 · 22–28 days: 2.9%July 2025 · > 28 days: 1.6%August 2025 · Same day: 33.7%August 2025 · 1 day: 6.9%August 2025 · 2–7 days: 21.5%August 2025 · 8–14 days: 19.4%August 2025 · 15–21 days: 14.4%August 2025 · 22–28 days: 1.9%August 2025 · > 28 days: 2.3%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.3%
Face-to-face %-0.2%
Telephone %+1.1%
Same-day %+2.6%
Appts per 1K+1.3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in telephone consultations, rising by 1.1% compared to the trailing average. The telephone percentage climbed to 16.2%, marking a significant shift in patient contact methods. Additionally, the same-day appointment percentage increased by 2.6%, suggesting a rise in immediate patient needs.

Several trends indicate potential workflow changes. The telephone percentage has been consistently rising, with a notable 41.4% increase in 2024-02. This could reflect a shift towards more remote consultations. The DNA rate has remained stable, but the overall appointment rate has increased by 1.3%, pointing to higher overall demand.

To investigate these trends, review the phone-mix shift in 2024-02 to see if it aligns with any system changes or policy updates. Also, verify if the rise in same-day appointments correlates with any recent operational adjustments or patient feedback.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-04
value 22.2 · avg 32.1 ± 4
phonePct2025-04
value 14.9 · avg 16.9 ± 0.6
f2fPct2025-04
value 84.3 · avg 82.5 ± 0.6
total2025-04
value 3154 · avg 4453.5 ± 407.9
sameDayPct2024-10
value 26.2 · avg 35.2 ± 3.8
total2024-10
value 5408 · avg 4141.1 ± 476.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2024-02
11.1 → 15.7 (+41.4%)
dnaRate2023-07
4.3 → 6.7 (+55.8%)
phonePct2023-03
4.5 → 11.8 (+162.2%)
phonePct2023-02
1.9 → 4.5 (+136.8%)
phonePct2022-12
1.2 → 2 (+66.7%)
phonePct2022-11
1.9 → 1.2 (-36.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2022-11-04 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2022-11-04.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4

Nurse FTE

1.59

Direct Patient Care FTE

0.16

Admin FTE

8.29

1 practices reporting · 100.0% coverage

Staff group mix

GP4.0 FTE · 28%
Nurse1.6 FTE · 11%
Direct Patient Care0.2 FTE · 1%
Admin8.3 FTE · 59%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.00 FTE · 5 headcount
Partner2.00 FTE (50%) · 2 hc
Salaried2.00 FTE (50%) · 3 hc
Nurses1.59 FTE · 2 headcount
Practice Nurse1.59 FTE (100%) · 2 hc
Admin / Non-clinical8.29 FTE · 11 headcount
Management1.00 FTE (12%) · 1 hc
Reception / Admin6.81 FTE (82%) · 9 hc
Other0.48 FTE (6%) · 1 hc
Direct Patient Care0.16 FTE · 1 headcount
HCA / Nursing Assistant0.16 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0303710GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good91.8%
Phone easy44.1%
Website easy95.0%
100.0% coverage

Prescribing volume

1.46

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.