GP Practice

The Yellow Practice

H81095

Compare to

Registered patients

3,511

NHS Digital list size

GP FTE

0.67

NHS Digital workforce

Patients per GP FTE

5,240

Items per patient

1.62

prescribing volume

GPPS overall good

61.0%

patient experience

Access KPIs · August 2025

Same-day %

42.1%

Month: August 2025

Appts per 1K patients

401

all bookings (incl. triage)

Patient contacts per 1K

401

F2F + phone + video only

28+ day backlog

2.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face63.3%
Telephone36.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.1%43.0%-0.9%
Face-to-face %63.3%58.4%+4.9%
Telephone %36.7%21.9%+14.8%
Appts per 1K401.3479.7-78.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080275482Same-day % · 2023-09: 41.3%Same-day % · 2023-10: 58.1%Same-day % · 2023-11: 47.0%Same-day % · 2023-12: 51.5%Same-day % · 2024-01: 50.4%Same-day % · 2024-02: 52.7%Same-day % · 2024-03: 49.1%Same-day % · 2024-04: 54.5%Same-day % · 2024-05: 61.8%Same-day % · 2024-06: 53.7%Same-day % · 2024-07: 54.2%Same-day % · 2024-08: 53.8%Same-day % · 2024-09: 52.4%Same-day % · 2024-10: 38.4%Same-day % · 2024-11: 55.8%Same-day % · 2024-12: 56.5%Same-day % · 2025-01: 44.6%Same-day % · 2025-02: 43.7%Same-day % · 2025-03: 43.3%Same-day % · 2025-04: 41.2%Same-day % · 2025-05: 39.6%Same-day % · 2025-06: 34.9%Same-day % · 2025-07: 36.5%Same-day % · 2025-08: 42.1%F2F % · 2023-09: 52.9%F2F % · 2023-10: 45.3%F2F % · 2023-11: 44.3%F2F % · 2023-12: 38.0%F2F % · 2024-01: 44.8%F2F % · 2024-02: 36.9%F2F % · 2024-03: 40.7%F2F % · 2024-04: 32.0%F2F % · 2024-05: 27.1%F2F % · 2024-06: 42.4%F2F % · 2024-07: 45.7%F2F % · 2024-08: 35.5%F2F % · 2024-09: 49.1%F2F % · 2024-10: 56.2%F2F % · 2024-11: 40.1%F2F % · 2024-12: 42.0%F2F % · 2025-01: 52.7%F2F % · 2025-02: 50.7%F2F % · 2025-03: 55.8%F2F % · 2025-04: 45.2%F2F % · 2025-05: 51.1%F2F % · 2025-06: 57.1%F2F % · 2025-07: 64.2%F2F % · 2025-08: 63.3%Phone % · 2023-09: 47.1%Phone % · 2023-10: 54.7%Phone % · 2023-11: 55.7%Phone % · 2023-12: 62.0%Phone % · 2024-01: 55.2%Phone % · 2024-02: 63.1%Phone % · 2024-03: 59.3%Phone % · 2024-04: 68.0%Phone % · 2024-05: 72.9%Phone % · 2024-06: 57.6%Phone % · 2024-07: 54.3%Phone % · 2024-08: 64.5%Phone % · 2024-09: 50.9%Phone % · 2024-10: 43.8%Phone % · 2024-11: 59.9%Phone % · 2024-12: 58.0%Phone % · 2025-01: 47.3%Phone % · 2025-02: 49.3%Phone % · 2025-03: 44.1%Phone % · 2025-04: 54.8%Phone % · 2025-05: 48.9%Phone % · 2025-06: 42.9%Phone % · 2025-07: 35.7%Phone % · 2025-08: 36.7%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-087321,0871,4431,7982023-09: 1,572 appointments2023-10: 1,411 appointments2023-11: 1,407 appointments2023-12: 1,098 appointments2024-01: 1,473 appointments2024-02: 1,157 appointments2024-03: 1,107 appointments2024-04: 1,086 appointments2024-05: 835 appointments2024-06: 1,034 appointments2024-07: 1,250 appointments2024-08: 907 appointments2024-09: 1,346 appointments2024-10: 1,695 appointments2024-11: 1,023 appointments2024-12: 1,046 appointments2025-01: 1,500 appointments2025-02: 1,338 appointments2025-03: 1,331 appointments2025-04: 1,143 appointments2025-05: 1,198 appointments2025-06: 1,472 appointments2025-07: 1,382 appointments2025-08: 1,409 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082083104115122023-09: 447.7 appts per 1,000 patients2023-10: 401.9 appts per 1,000 patients2023-11: 400.7 appts per 1,000 patients2023-12: 312.7 appts per 1,000 patients2024-01: 419.5 appts per 1,000 patients2024-02: 329.5 appts per 1,000 patients2024-03: 315.3 appts per 1,000 patients2024-04: 309.3 appts per 1,000 patients2024-05: 237.8 appts per 1,000 patients2024-06: 294.5 appts per 1,000 patients2024-07: 356 appts per 1,000 patients2024-08: 258.3 appts per 1,000 patients2024-09: 383.4 appts per 1,000 patients2024-10: 482.8 appts per 1,000 patients2024-11: 291.4 appts per 1,000 patients2024-12: 297.9 appts per 1,000 patients2025-01: 427.2 appts per 1,000 patients2025-02: 381.1 appts per 1,000 patients2025-03: 379.1 appts per 1,000 patients2025-04: 325.5 appts per 1,000 patients2025-05: 341.2 appts per 1,000 patients2025-06: 419.3 appts per 1,000 patients2025-07: 393.6 appts per 1,000 patients2025-08: 401.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 41.3%September 2023 · 1 day: 4.9%September 2023 · 2–7 days: 16.5%September 2023 · 8–14 days: 25.6%September 2023 · 15–21 days: 7.8%September 2023 · 22–28 days: 2.6%September 2023 · > 28 days: 1.3%October 2023 · Same day: 58.1%October 2023 · 1 day: 3.5%October 2023 · 2–7 days: 8.6%October 2023 · 8–14 days: 16.0%October 2023 · 15–21 days: 8.3%October 2023 · 22–28 days: 3.7%October 2023 · > 28 days: 1.8%November 2023 · Same day: 47.0%November 2023 · 1 day: 7.7%November 2023 · 2–7 days: 12.6%November 2023 · 8–14 days: 11.9%November 2023 · 15–21 days: 14.6%November 2023 · 22–28 days: 3.4%November 2023 · > 28 days: 2.8%December 2023 · Same day: 51.5%December 2023 · 1 day: 6.0%December 2023 · 2–7 days: 19.8%December 2023 · 8–14 days: 7.6%December 2023 · 15–21 days: 5.3%December 2023 · 22–28 days: 7.7%December 2023 · > 28 days: 2.3%January 2024 · Same day: 50.4%January 2024 · 1 day: 8.1%January 2024 · 2–7 days: 17.9%January 2024 · 8–14 days: 8.8%January 2024 · 15–21 days: 8.5%January 2024 · 22–28 days: 4.9%January 2024 · > 28 days: 1.4%February 2024 · Same day: 52.7%February 2024 · 1 day: 7.0%February 2024 · 2–7 days: 12.3%February 2024 · 8–14 days: 8.3%February 2024 · 15–21 days: 14.5%February 2024 · 22–28 days: 3.3%February 2024 · > 28 days: 1.9%March 2024 · Same day: 49.1%March 2024 · 1 day: 7.0%March 2024 · 2–7 days: 14.0%March 2024 · 8–14 days: 7.0%March 2024 · 15–21 days: 11.3%March 2024 · 22–28 days: 8.2%March 2024 · > 28 days: 3.4%April 2024 · Same day: 54.5%April 2024 · 1 day: 4.9%April 2024 · 2–7 days: 20.6%April 2024 · 8–14 days: 8.2%April 2024 · 15–21 days: 3.2%April 2024 · 22–28 days: 1.7%April 2024 · > 28 days: 6.9%May 2024 · Same day: 61.8%May 2024 · 1 day: 4.3%May 2024 · 2–7 days: 17.7%May 2024 · 8–14 days: 10.3%May 2024 · 15–21 days: 1.9%May 2024 · 22–28 days: 1.7%May 2024 · > 28 days: 2.3%June 2024 · Same day: 53.7%June 2024 · 1 day: 3.6%June 2024 · 2–7 days: 13.1%June 2024 · 8–14 days: 16.4%June 2024 · 15–21 days: 5.8%June 2024 · 22–28 days: 3.6%June 2024 · > 28 days: 3.9%July 2024 · Same day: 54.2%July 2024 · 1 day: 9.2%July 2024 · 2–7 days: 16.7%July 2024 · 8–14 days: 10.2%July 2024 · 15–21 days: 6.3%July 2024 · 22–28 days: 2.9%July 2024 · > 28 days: 0.5%August 2024 · Same day: 53.8%August 2024 · 1 day: 7.1%August 2024 · 2–7 days: 16.1%August 2024 · 8–14 days: 16.9%August 2024 · 15–21 days: 2.6%August 2024 · 22–28 days: 2.0%August 2024 · > 28 days: 1.5%September 2024 · Same day: 52.4%September 2024 · 1 day: 5.7%September 2024 · 2–7 days: 12.6%September 2024 · 8–14 days: 15.5%September 2024 · 15–21 days: 10.6%September 2024 · 22–28 days: 2.2%September 2024 · > 28 days: 1.0%October 2024 · Same day: 38.4%October 2024 · 1 day: 7.7%October 2024 · 2–7 days: 8.9%October 2024 · 8–14 days: 15.2%October 2024 · 15–21 days: 10.9%October 2024 · 22–28 days: 11.9%October 2024 · > 28 days: 7.0%November 2024 · Same day: 55.8%November 2024 · 1 day: 4.2%November 2024 · 2–7 days: 11.5%November 2024 · 8–14 days: 14.9%November 2024 · 15–21 days: 7.0%November 2024 · 22–28 days: 4.7%November 2024 · > 28 days: 1.9%December 2024 · Same day: 56.5%December 2024 · 1 day: 6.6%December 2024 · 2–7 days: 12.2%December 2024 · 8–14 days: 16.1%December 2024 · 15–21 days: 4.3%December 2024 · 22–28 days: 1.8%December 2024 · > 28 days: 2.6%January 2025 · Same day: 44.6%January 2025 · 1 day: 8.9%January 2025 · 2–7 days: 24.7%January 2025 · 8–14 days: 8.6%January 2025 · 15–21 days: 9.3%January 2025 · 22–28 days: 2.3%January 2025 · > 28 days: 1.6%February 2025 · Same day: 43.7%February 2025 · 1 day: 12.3%February 2025 · 2–7 days: 24.5%February 2025 · 8–14 days: 7.0%February 2025 · 15–21 days: 7.9%February 2025 · 22–28 days: 2.7%February 2025 · > 28 days: 1.9%March 2025 · Same day: 43.3%March 2025 · 1 day: 10.7%March 2025 · 2–7 days: 20.7%March 2025 · 8–14 days: 10.7%March 2025 · 15–21 days: 10.3%March 2025 · 22–28 days: 2.3%March 2025 · > 28 days: 2.0%April 2025 · Same day: 41.2%April 2025 · 1 day: 9.6%April 2025 · 2–7 days: 22.4%April 2025 · 8–14 days: 10.1%April 2025 · 15–21 days: 10.1%April 2025 · 22–28 days: 4.6%April 2025 · > 28 days: 2.0%May 2025 · Same day: 39.6%May 2025 · 1 day: 10.7%May 2025 · 2–7 days: 27.7%May 2025 · 8–14 days: 11.4%May 2025 · 15–21 days: 5.7%May 2025 · 22–28 days: 2.6%May 2025 · > 28 days: 2.3%June 2025 · Same day: 34.9%June 2025 · 1 day: 7.1%June 2025 · 2–7 days: 21.8%June 2025 · 8–14 days: 24.5%June 2025 · 15–21 days: 5.9%June 2025 · 22–28 days: 2.0%June 2025 · > 28 days: 3.7%July 2025 · Same day: 36.5%July 2025 · 1 day: 7.8%July 2025 · 2–7 days: 22.1%July 2025 · 8–14 days: 10.6%July 2025 · 15–21 days: 5.4%July 2025 · 22–28 days: 5.1%July 2025 · > 28 days: 12.4%August 2025 · Same day: 42.1%August 2025 · 1 day: 9.9%August 2025 · 2–7 days: 26.1%August 2025 · 8–14 days: 12.7%August 2025 · 15–21 days: 4.2%August 2025 · 22–28 days: 2.3%August 2025 · > 28 days: 2.7%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 63/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (5.3%)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3%
Face-to-face %+5.1%
Telephone %-6.5%
Same-day %-1.8%
Appts per 1K+3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the Yellow Practice saw a significant rise in face-to-face appointments, with 63.3% of appointments being in-person, up from the trailing average. This is a notable increase from the previous months and suggests a shift in patient preference or operational adjustments. The DNA rate also climbed, now at 5.3%, indicating potential challenges in patient attendance.

Several trends are worth noting. The percentage of telephone appointments has dropped by over 30% since 2025-07, while the face-to-face appointments have risen by the same margin. This shift could reflect changes in patient communication preferences or operational policies. Additionally, the same-day appointment percentage has decreased, which might indicate operational pressures or changes in patient needs.

To investigate these trends, the practice manager should review the phone-mix shift in 2025-02 to see if it aligns with any system changes or policy updates. Additionally, verifying whether the dip in same-day appointments in 2025-07 is due to recording artefacts or actual operational issues could provide further insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-07
value 35.7 · avg 51.6 ± 6.6
f2fPct2025-07
value 64.2 · avg 48.4 ± 6.6
sameDayPct2025-06
value 34.9 · avg 48.1 ± 6.6
sameDayPct2024-10
value 38.4 · avg 53.3 ± 3.7
phonePct2024-10
value 43.8 · avg 59.9 ± 6.2
f2fPct2024-10
value 56.2 · avg 40.2 ± 6.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-06
3.6 → 4.9 (+36.1%)
dnaRate2025-03
2.9 → 5.2 (+79.3%)
dnaRate2025-02
4.7 → 2.9 (-38.3%)
phonePct2024-11
43.8 → 59.9 (+36.8%)
dnaRate2024-09
4.6 → 6.3 (+37%)
dnaRate2024-06
3.2 → 5.4 (+68.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 71/100medium confidence
Last inspection: 2022-06-30 · 46 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2022-06-30 (46 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

0.67

Nurse FTE

0

Direct Patient Care FTE

0

Admin FTE

4.04

1 practices reporting · 100.0% coverage

Staff group mix

GP0.7 FTE · 14%
Nurse0.0 FTE · 0%
Direct Patient Care0.0 FTE · 0%
Admin4.0 FTE · 86%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP0.67 FTE · 1 headcount
Partner0.67 FTE (100%) · 1 hc
Admin / Non-clinical4.04 FTE · 6 headcount
Reception / Admin4.04 FTE (100%) · 6 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030235GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 4 FTEAdmin · 2024-04: 4 FTEAdmin · 2024-05: 4 FTEAdmin · 2024-06: 4 FTEAdmin · 2024-07: 4 FTEAdmin · 2024-08: 4 FTEAdmin · 2024-09: 4 FTEAdmin · 2024-10: 4 FTEAdmin · 2024-11: 4 FTEAdmin · 2024-12: 4 FTEAdmin · 2025-01: 4 FTEAdmin · 2025-02: 4 FTEAdmin · 2025-03: 4 FTEAdmin · 2025-04: 4 FTEAdmin · 2025-05: 4 FTEAdmin · 2025-06: 4 FTEAdmin · 2025-07: 4 FTEAdmin · 2025-08: 4 FTEAdmin · 2025-09: 4 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 4 FTEAdmin · 2025-12: 4 FTEAdmin · 2026-01: 4 FTEAdmin · 2026-02: 4 FTEAdmin · 2026-03: 4 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good61.0%
Phone easy15.3%
Website easy43.0%
100.0% coverage

Prescribing volume

1.62

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.