GP Practice

Warlingham Green Med Prac

H81119

Compare to

Registered patients

21,920

NHS Digital list size

GP FTE

22.63

NHS Digital workforce

Patients per GP FTE

969

Items per patient

1.2

prescribing volume

GPPS overall good

90.3%

patient experience

Access KPIs · August 2025

Same-day %

34.3%

Month: August 2025

Appts per 1K patients

326

all bookings (incl. triage)

Patient contacts per 1K

326

F2F + phone + video only

28+ day backlog

1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face78.9%
Telephone14.2%
Video / online7.0%
Triage0.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %34.3%43.0%-8.7%
Face-to-face %78.9%58.4%+20.5%
Telephone %14.2%21.9%-7.7%
Appts per 1K326.0479.7-153.7
Triage %0.4%8.7%-8.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080306191Same-day % · 2023-09: 42.8%Same-day % · 2023-10: 36.8%Same-day % · 2023-11: 41.5%Same-day % · 2023-12: 45.5%Same-day % · 2024-01: 45.0%Same-day % · 2024-02: 44.2%Same-day % · 2024-03: 44.6%Same-day % · 2024-04: 44.6%Same-day % · 2024-05: 46.0%Same-day % · 2024-06: 44.5%Same-day % · 2024-07: 45.2%Same-day % · 2024-08: 46.8%Same-day % · 2024-09: 43.2%Same-day % · 2024-10: 34.9%Same-day % · 2024-11: 39.1%Same-day % · 2024-12: 47.5%Same-day % · 2025-01: 45.3%Same-day % · 2025-02: 42.6%Same-day % · 2025-03: 41.9%Same-day % · 2025-04: 42.4%Same-day % · 2025-05: 44.5%Same-day % · 2025-06: 38.1%Same-day % · 2025-07: 34.8%Same-day % · 2025-08: 34.3%F2F % · 2023-09: 74.5%F2F % · 2023-10: 80.3%F2F % · 2023-11: 78.9%F2F % · 2023-12: 76.1%F2F % · 2024-01: 76.5%F2F % · 2024-02: 75.4%F2F % · 2024-03: 77.9%F2F % · 2024-04: 77.4%F2F % · 2024-05: 76.2%F2F % · 2024-06: 76.1%F2F % · 2024-07: 75.0%F2F % · 2024-08: 73.5%F2F % · 2024-09: 77.6%F2F % · 2024-10: 81.7%F2F % · 2024-11: 79.8%F2F % · 2024-12: 77.3%F2F % · 2025-01: 77.8%F2F % · 2025-02: 78.0%F2F % · 2025-03: 78.6%F2F % · 2025-04: 78.2%F2F % · 2025-05: 79.0%F2F % · 2025-06: 78.4%F2F % · 2025-07: 78.9%F2F % · 2025-08: 78.9%Phone % · 2023-09: 18.0%Phone % · 2023-10: 13.8%Phone % · 2023-11: 15.8%Phone % · 2023-12: 19.2%Phone % · 2024-01: 17.6%Phone % · 2024-02: 18.4%Phone % · 2024-03: 17.5%Phone % · 2024-04: 17.6%Phone % · 2024-05: 17.3%Phone % · 2024-06: 18.0%Phone % · 2024-07: 18.9%Phone % · 2024-08: 19.6%Phone % · 2024-09: 17.5%Phone % · 2024-10: 13.7%Phone % · 2024-11: 14.8%Phone % · 2024-12: 16.2%Phone % · 2025-01: 16.8%Phone % · 2025-02: 16.0%Phone % · 2025-03: 17.1%Phone % · 2025-04: 17.0%Phone % · 2025-05: 16.4%Phone % · 2025-06: 16.5%Phone % · 2025-07: 15.2%Phone % · 2025-08: 14.2%Video % · 2023-09: 7.5%Video % · 2023-10: 5.9%Video % · 2023-11: 5.3%Video % · 2023-12: 4.7%Video % · 2024-01: 5.9%Video % · 2024-02: 6.2%Video % · 2024-03: 4.6%Video % · 2024-04: 5.1%Video % · 2024-05: 6.5%Video % · 2024-06: 5.9%Video % · 2024-07: 6.1%Video % · 2024-08: 6.9%Video % · 2024-09: 5.0%Video % · 2024-10: 4.6%Video % · 2024-11: 5.4%Video % · 2024-12: 6.5%Video % · 2025-01: 5.4%Video % · 2025-02: 6.0%Video % · 2025-03: 4.3%Video % · 2025-04: 4.8%Video % · 2025-05: 4.6%Video % · 2025-06: 5.1%Video % · 2025-07: 5.8%Video % · 2025-08: 7.0%Triage % · 2023-09: 0.1%Triage % · 2023-10: 0.1%Triage % · 2023-11: 0.1%Triage % · 2023-12: 0.2%Triage % · 2024-01: 0.1%Triage % · 2024-02: 0.1%Triage % · 2024-03: 0.1%Triage % · 2024-04: 0.2%Triage % · 2024-05: 0.1%Triage % · 2024-06: 0.1%Triage % · 2024-07: 0.2%Triage % · 2024-08: 0.2%Triage % · 2024-09: 0.1%Triage % · 2024-10: 0.2%Triage % · 2024-11: 0.3%Triage % · 2024-12: 0.4%Triage % · 2025-01: 0.3%Triage % · 2025-02: 0.4%Triage % · 2025-03: 0.3%Triage % · 2025-04: 0.3%Triage % · 2025-05: 0.2%Triage % · 2025-06: 0.3%Triage % · 2025-07: 0.4%Triage % · 2025-08: 0.4%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-086,5198,67810,83712,9962023-09: 9,490 appointments2023-10: 12,369 appointments2023-11: 10,958 appointments2023-12: 8,386 appointments2024-01: 10,704 appointments2024-02: 10,442 appointments2024-03: 9,175 appointments2024-04: 9,337 appointments2024-05: 9,373 appointments2024-06: 8,678 appointments2024-07: 9,961 appointments2024-08: 8,921 appointments2024-09: 9,279 appointments2024-10: 12,208 appointments2024-11: 10,617 appointments2024-12: 8,508 appointments2025-01: 9,639 appointments2025-02: 8,880 appointments2025-03: 9,028 appointments2025-04: 8,505 appointments2025-05: 8,825 appointments2025-06: 8,419 appointments2025-07: 8,381 appointments2025-08: 7,146 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082973964945932023-09: 432.9 appts per 1,000 patients2023-10: 564.3 appts per 1,000 patients2023-11: 499.9 appts per 1,000 patients2023-12: 382.6 appts per 1,000 patients2024-01: 488.3 appts per 1,000 patients2024-02: 476.4 appts per 1,000 patients2024-03: 418.6 appts per 1,000 patients2024-04: 426 appts per 1,000 patients2024-05: 427.6 appts per 1,000 patients2024-06: 395.9 appts per 1,000 patients2024-07: 454.4 appts per 1,000 patients2024-08: 407 appts per 1,000 patients2024-09: 423.3 appts per 1,000 patients2024-10: 556.9 appts per 1,000 patients2024-11: 484.4 appts per 1,000 patients2024-12: 388.1 appts per 1,000 patients2025-01: 439.7 appts per 1,000 patients2025-02: 405.1 appts per 1,000 patients2025-03: 411.9 appts per 1,000 patients2025-04: 388 appts per 1,000 patients2025-05: 402.6 appts per 1,000 patients2025-06: 384.1 appts per 1,000 patients2025-07: 382.3 appts per 1,000 patients2025-08: 326 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 42.8%September 2023 · 1 day: 7.6%September 2023 · 2–7 days: 22.1%September 2023 · 8–14 days: 14.1%September 2023 · 15–21 days: 8.8%September 2023 · 22–28 days: 3.3%September 2023 · > 28 days: 1.4%October 2023 · Same day: 36.8%October 2023 · 1 day: 6.4%October 2023 · 2–7 days: 20.5%October 2023 · 8–14 days: 18.9%October 2023 · 15–21 days: 10.7%October 2023 · 22–28 days: 4.6%October 2023 · > 28 days: 2.0%November 2023 · Same day: 41.5%November 2023 · 1 day: 7.3%November 2023 · 2–7 days: 20.8%November 2023 · 8–14 days: 16.1%November 2023 · 15–21 days: 7.2%November 2023 · 22–28 days: 4.9%November 2023 · > 28 days: 2.2%December 2023 · Same day: 45.5%December 2023 · 1 day: 7.2%December 2023 · 2–7 days: 19.9%December 2023 · 8–14 days: 14.5%December 2023 · 15–21 days: 7.0%December 2023 · 22–28 days: 4.0%December 2023 · > 28 days: 2.0%January 2024 · Same day: 45.0%January 2024 · 1 day: 8.5%January 2024 · 2–7 days: 21.7%January 2024 · 8–14 days: 10.4%January 2024 · 15–21 days: 6.4%January 2024 · 22–28 days: 5.5%January 2024 · > 28 days: 2.5%February 2024 · Same day: 44.2%February 2024 · 1 day: 6.5%February 2024 · 2–7 days: 23.2%February 2024 · 8–14 days: 13.3%February 2024 · 15–21 days: 5.0%February 2024 · 22–28 days: 6.3%February 2024 · > 28 days: 1.5%March 2024 · Same day: 44.6%March 2024 · 1 day: 7.9%March 2024 · 2–7 days: 21.7%March 2024 · 8–14 days: 12.8%March 2024 · 15–21 days: 5.4%March 2024 · 22–28 days: 6.2%March 2024 · > 28 days: 1.4%April 2024 · Same day: 44.6%April 2024 · 1 day: 7.1%April 2024 · 2–7 days: 19.8%April 2024 · 8–14 days: 11.2%April 2024 · 15–21 days: 7.1%April 2024 · 22–28 days: 7.5%April 2024 · > 28 days: 2.7%May 2024 · Same day: 46.0%May 2024 · 1 day: 8.5%May 2024 · 2–7 days: 19.3%May 2024 · 8–14 days: 11.7%May 2024 · 15–21 days: 6.3%May 2024 · 22–28 days: 5.6%May 2024 · > 28 days: 2.6%June 2024 · Same day: 44.5%June 2024 · 1 day: 6.4%June 2024 · 2–7 days: 20.7%June 2024 · 8–14 days: 14.1%June 2024 · 15–21 days: 6.9%June 2024 · 22–28 days: 5.8%June 2024 · > 28 days: 1.6%July 2024 · Same day: 45.2%July 2024 · 1 day: 8.9%July 2024 · 2–7 days: 22.0%July 2024 · 8–14 days: 10.9%July 2024 · 15–21 days: 6.0%July 2024 · 22–28 days: 4.9%July 2024 · > 28 days: 2.1%August 2024 · Same day: 46.8%August 2024 · 1 day: 8.9%August 2024 · 2–7 days: 22.0%August 2024 · 8–14 days: 11.1%August 2024 · 15–21 days: 4.9%August 2024 · 22–28 days: 4.6%August 2024 · > 28 days: 1.8%September 2024 · Same day: 43.2%September 2024 · 1 day: 7.2%September 2024 · 2–7 days: 24.0%September 2024 · 8–14 days: 12.6%September 2024 · 15–21 days: 7.5%September 2024 · 22–28 days: 4.1%September 2024 · > 28 days: 1.6%October 2024 · Same day: 34.9%October 2024 · 1 day: 6.2%October 2024 · 2–7 days: 18.4%October 2024 · 8–14 days: 16.3%October 2024 · 15–21 days: 12.1%October 2024 · 22–28 days: 7.9%October 2024 · > 28 days: 4.3%November 2024 · Same day: 39.1%November 2024 · 1 day: 5.9%November 2024 · 2–7 days: 20.4%November 2024 · 8–14 days: 17.1%November 2024 · 15–21 days: 7.8%November 2024 · 22–28 days: 6.7%November 2024 · > 28 days: 3.1%December 2024 · Same day: 47.5%December 2024 · 1 day: 6.5%December 2024 · 2–7 days: 20.7%December 2024 · 8–14 days: 10.9%December 2024 · 15–21 days: 7.6%December 2024 · 22–28 days: 5.3%December 2024 · > 28 days: 1.6%January 2025 · Same day: 45.3%January 2025 · 1 day: 6.8%January 2025 · 2–7 days: 20.5%January 2025 · 8–14 days: 11.5%January 2025 · 15–21 days: 6.5%January 2025 · 22–28 days: 7.1%January 2025 · > 28 days: 2.3%February 2025 · Same day: 42.6%February 2025 · 1 day: 5.4%February 2025 · 2–7 days: 21.2%February 2025 · 8–14 days: 12.3%February 2025 · 15–21 days: 8.3%February 2025 · 22–28 days: 8.4%February 2025 · > 28 days: 1.8%March 2025 · Same day: 41.9%March 2025 · 1 day: 6.5%March 2025 · 2–7 days: 22.3%March 2025 · 8–14 days: 13.5%March 2025 · 15–21 days: 6.4%March 2025 · 22–28 days: 8.0%March 2025 · > 28 days: 1.4%April 2025 · Same day: 42.4%April 2025 · 1 day: 7.2%April 2025 · 2–7 days: 20.3%April 2025 · 8–14 days: 11.6%April 2025 · 15–21 days: 7.3%April 2025 · 22–28 days: 9.7%April 2025 · > 28 days: 1.6%May 2025 · Same day: 44.5%May 2025 · 1 day: 7.7%May 2025 · 2–7 days: 20.7%May 2025 · 8–14 days: 10.5%May 2025 · 15–21 days: 8.2%May 2025 · 22–28 days: 6.7%May 2025 · > 28 days: 1.6%June 2025 · Same day: 38.1%June 2025 · 1 day: 8.3%June 2025 · 2–7 days: 25.1%June 2025 · 8–14 days: 16.1%June 2025 · 15–21 days: 7.5%June 2025 · 22–28 days: 3.2%June 2025 · > 28 days: 1.7%July 2025 · Same day: 34.8%July 2025 · 1 day: 11.8%July 2025 · 2–7 days: 29.6%July 2025 · 8–14 days: 16.5%July 2025 · 15–21 days: 5.1%July 2025 · 22–28 days: 1.8%July 2025 · > 28 days: 0.5%August 2025 · Same day: 34.3%August 2025 · 1 day: 11.4%August 2025 · 2–7 days: 28.4%August 2025 · 8–14 days: 16.7%August 2025 · 15–21 days: 6.5%August 2025 · 22–28 days: 1.8%August 2025 · > 28 days: 1.0%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.5%
Face-to-face %+0.1%
Telephone %-3.5%
Same-day %-4.9%
Appts per 1K-3.5%
Triage %+9.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's DNA rate has risen by 3.8% compared to the trailing average, which is a notable increase. The overall number of appointments per thousand patients has decreased by 3.5%, and the same-day appointment percentage has dropped by 4.9%.

Several trends are worth noting. The triage percentage has increased by 9.1% month-on-month, which could indicate a shift in how appointments are being managed. The telephone appointment percentage has decreased by 3.5%, while the same-day appointment percentage has also decreased by 4.9%. These shifts could reflect changes in patient preferences or operational adjustments.

To investigate these trends, review the triage percentage increase to understand its cause and impact. Also, verify if the drop in same-day appointments in 2025-07 aligns with any system changes or policy shifts.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 34.8 · avg 42.6 ± 3.6
triagePct2025-02
value 0.4 · avg 0.2 ± 0.1
triagePct2024-12
value 0.4 · avg 0.2 ± 0.1
triagePct2024-11
value 0.3 · avg 0.1 ± 0
sameDayPct2024-10
value 34.9 · avg 44 ± 2.5
phonePct2024-10
value 13.7 · avg 17.6 ± 1.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-06
0.2 → 0.3 (+52%)
triagePct2025-03
0.4 → 0.3 (-32.6%)
triagePct2024-12
0.3 → 0.4 (+33.1%)
triagePct2024-11
0.2 → 0.3 (+56.8%)
triagePct2024-10
0.1 → 0.2 (+109%)
triagePct2024-09
0.2 → 0.1 (-61.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-11-20 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-11-20.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

22.63

Nurse FTE

5.11

Direct Patient Care FTE

6.87

Admin FTE

35.76

1 practices reporting · 100.0% coverage

Staff group mix

GP22.6 FTE · 32%
Nurse5.1 FTE · 7%
Direct Patient Care6.9 FTE · 10%
Admin35.8 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP22.64 FTE · 30 headcount
Partner5.07 FTE (22%) · 5 hc
Salaried13.72 FTE (61%) · 20 hc
Training (ST/F)3.85 FTE (17%) · 5 hc
Nurses5.11 FTE · 7 headcount
Practice Nurse5.11 FTE (100%) · 7 hc
Admin / Non-clinical35.76 FTE · 43 headcount
Management3.92 FTE (11%) · 4 hc
Reception / Admin24.83 FTE (69%) · 31 hc
Other7.01 FTE (20%) · 8 hc
Direct Patient Care6.87 FTE · 9 headcount
Pharmacist2.00 FTE (29%) · 2 hc
HCA / Nursing Assistant3.87 FTE (56%) · 6 hc
Other1.00 FTE (15%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030132640GP · 2024-03: 19 FTEGP · 2024-04: 20 FTEGP · 2024-05: 20 FTEGP · 2024-06: 20 FTEGP · 2024-07: 21 FTEGP · 2024-08: 22 FTEGP · 2024-09: 23 FTEGP · 2024-10: 24 FTEGP · 2024-11: 24 FTEGP · 2024-12: 25 FTEGP · 2025-01: 25 FTEGP · 2025-02: 26 FTEGP · 2025-03: 26 FTEGP · 2025-04: 23 FTEGP · 2025-05: 22 FTEGP · 2025-06: 22 FTEGP · 2025-07: 20 FTEGP · 2025-08: 19 FTEGP · 2025-09: 19 FTEGP · 2025-10: 19 FTEGP · 2025-11: 19 FTEGP · 2025-12: 19 FTEGP · 2026-01: 19 FTEGP · 2026-02: 22 FTEGP · 2026-03: 23 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 6 FTEDPC · 2024-11: 6 FTEDPC · 2024-12: 6 FTEDPC · 2025-01: 6 FTEDPC · 2025-02: 6 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 7 FTEDPC · 2025-08: 7 FTEDPC · 2025-09: 7 FTEDPC · 2025-10: 7 FTEDPC · 2025-11: 7 FTEDPC · 2025-12: 7 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 7 FTEDPC · 2026-03: 7 FTEAdmin · 2024-03: 31 FTEAdmin · 2024-04: 30 FTEAdmin · 2024-05: 30 FTEAdmin · 2024-06: 28 FTEAdmin · 2024-07: 29 FTEAdmin · 2024-08: 31 FTEAdmin · 2024-09: 34 FTEAdmin · 2024-10: 34 FTEAdmin · 2024-11: 34 FTEAdmin · 2024-12: 33 FTEAdmin · 2025-01: 33 FTEAdmin · 2025-02: 33 FTEAdmin · 2025-03: 33 FTEAdmin · 2025-04: 33 FTEAdmin · 2025-05: 33 FTEAdmin · 2025-06: 33 FTEAdmin · 2025-07: 33 FTEAdmin · 2025-08: 33 FTEAdmin · 2025-09: 33 FTEAdmin · 2025-10: 34 FTEAdmin · 2025-11: 35 FTEAdmin · 2025-12: 35 FTEAdmin · 2026-01: 35 FTEAdmin · 2026-02: 36 FTEAdmin · 2026-03: 36 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good90.3%
Phone easy34.8%
Website easy60.4%
100.0% coverage

Prescribing volume

1.2

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.