GP Practice

Seymour House Surgery

H84017

Compare to

Registered patients

12,494

NHS Digital list size

GP FTE

8.61

NHS Digital workforce

Patients per GP FTE

1,451

Items per patient

1.48

prescribing volume

GPPS overall good

87.8%

patient experience

Access KPIs · August 2025

Same-day %

53.4%

Month: August 2025

Appts per 1K patients

301

all bookings (incl. triage)

Patient contacts per 1K

297

F2F + phone + video only

28+ day backlog

1.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face70.9%
Telephone27.7%
Triage0.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.4%43.0%+10.4%
Face-to-face %70.9%58.4%+12.5%
Telephone %27.7%21.9%+5.8%
Appts per 1K300.9479.7-178.8
Triage %0.8%8.7%-7.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080285583Same-day % · 2023-08: 50.2%Same-day % · 2023-09: 49.7%Same-day % · 2023-10: 47.7%Same-day % · 2023-12: 54.2%Same-day % · 2024-01: 51.3%Same-day % · 2024-02: 48.6%Same-day % · 2024-03: 46.0%Same-day % · 2024-04: 49.5%Same-day % · 2024-05: 50.5%Same-day % · 2024-06: 45.7%Same-day % · 2024-07: 48.0%Same-day % · 2024-08: 53.7%Same-day % · 2024-09: 50.7%Same-day % · 2024-10: 48.8%Same-day % · 2024-11: 47.4%Same-day % · 2024-12: 52.6%Same-day % · 2025-01: 48.3%Same-day % · 2025-02: 51.6%Same-day % · 2025-03: 48.3%Same-day % · 2025-04: 47.9%Same-day % · 2025-05: 50.0%Same-day % · 2025-06: 51.2%Same-day % · 2025-07: 55.7%Same-day % · 2025-08: 53.4%F2F % · 2023-08: 72.6%F2F % · 2023-09: 74.2%F2F % · 2023-10: 72.0%F2F % · 2023-12: 71.1%F2F % · 2024-01: 70.6%F2F % · 2024-02: 71.0%F2F % · 2024-03: 72.4%F2F % · 2024-04: 70.8%F2F % · 2024-05: 72.5%F2F % · 2024-06: 71.8%F2F % · 2024-07: 69.5%F2F % · 2024-08: 66.8%F2F % · 2024-09: 68.3%F2F % · 2024-10: 71.0%F2F % · 2024-11: 72.9%F2F % · 2024-12: 69.9%F2F % · 2025-01: 69.8%F2F % · 2025-02: 70.2%F2F % · 2025-03: 72.9%F2F % · 2025-04: 72.0%F2F % · 2025-05: 71.8%F2F % · 2025-06: 71.4%F2F % · 2025-07: 69.1%F2F % · 2025-08: 70.9%Phone % · 2023-08: 26.3%Phone % · 2023-09: 23.6%Phone % · 2023-10: 24.0%Phone % · 2023-12: 27.9%Phone % · 2024-01: 28.0%Phone % · 2024-02: 28.4%Phone % · 2024-03: 27.0%Phone % · 2024-04: 28.8%Phone % · 2024-05: 26.9%Phone % · 2024-06: 27.8%Phone % · 2024-07: 29.9%Phone % · 2024-08: 32.2%Phone % · 2024-09: 30.9%Phone % · 2024-10: 27.8%Phone % · 2024-11: 25.9%Phone % · 2024-12: 29.3%Phone % · 2025-01: 28.9%Phone % · 2025-02: 28.8%Phone % · 2025-03: 26.3%Phone % · 2025-04: 26.9%Phone % · 2025-05: 27.6%Phone % · 2025-06: 27.7%Phone % · 2025-07: 30.0%Phone % · 2025-08: 27.7%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 1.4%Triage % · 2023-09: 1.3%Triage % · 2023-10: 0.8%Triage % · 2023-12: 0.6%Triage % · 2024-01: 1.0%Triage % · 2024-02: 1.0%Triage % · 2024-03: 0.6%Triage % · 2024-04: 0.9%Triage % · 2024-05: 0.8%Triage % · 2024-06: 0.6%Triage % · 2024-07: 0.7%Triage % · 2024-08: 0.7%Triage % · 2024-09: 1.0%Triage % · 2024-10: 0.9%Triage % · 2024-11: 0.7%Triage % · 2024-12: 0.8%Triage % · 2025-01: 1.5%Triage % · 2025-02: 1.4%Triage % · 2025-03: 0.8%Triage % · 2025-04: 0.8%Triage % · 2025-05: 0.7%Triage % · 2025-06: 0.9%Triage % · 2025-07: 0.8%Triage % · 2025-08: 0.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-083,5854,1884,7915,3942023-08: 4,089 appointments2023-09: 4,279 appointments2023-10: 5,038 appointments2023-12: 3,850 appointments2024-01: 5,212 appointments2024-02: 4,761 appointments2024-03: 4,490 appointments2024-04: 4,739 appointments2024-05: 4,509 appointments2024-06: 4,577 appointments2024-07: 5,023 appointments2024-08: 4,027 appointments2024-09: 4,897 appointments2024-10: 5,219 appointments2024-11: 4,746 appointments2024-12: 4,223 appointments2025-01: 5,216 appointments2025-02: 4,562 appointments2025-03: 5,072 appointments2025-04: 4,502 appointments2025-05: 4,355 appointments2025-06: 4,854 appointments2025-07: 4,650 appointments2025-08: 3,760 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-082873353834322023-08: 327.3 appts per 1,000 patients2023-09: 342.5 appts per 1,000 patients2023-10: 403.2 appts per 1,000 patients2023-12: 308.1 appts per 1,000 patients2024-01: 417.2 appts per 1,000 patients2024-02: 381.1 appts per 1,000 patients2024-03: 359.4 appts per 1,000 patients2024-04: 379.3 appts per 1,000 patients2024-05: 360.9 appts per 1,000 patients2024-06: 366.3 appts per 1,000 patients2024-07: 402 appts per 1,000 patients2024-08: 322.3 appts per 1,000 patients2024-09: 391.9 appts per 1,000 patients2024-10: 417.7 appts per 1,000 patients2024-11: 379.9 appts per 1,000 patients2024-12: 338 appts per 1,000 patients2025-01: 417.5 appts per 1,000 patients2025-02: 365.1 appts per 1,000 patients2025-03: 406 appts per 1,000 patients2025-04: 360.3 appts per 1,000 patients2025-05: 348.6 appts per 1,000 patients2025-06: 388.5 appts per 1,000 patients2025-07: 372.2 appts per 1,000 patients2025-08: 300.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 50.2%August 2023 · 1 day: 7.6%August 2023 · 2–7 days: 22.0%August 2023 · 8–14 days: 12.2%August 2023 · 15–21 days: 5.3%August 2023 · 22–28 days: 1.8%August 2023 · > 28 days: 1.0%September 2023 · Same day: 49.7%September 2023 · 1 day: 7.1%September 2023 · 2–7 days: 22.9%September 2023 · 8–14 days: 12.9%September 2023 · 15–21 days: 4.6%September 2023 · 22–28 days: 1.7%September 2023 · > 28 days: 1.1%October 2023 · Same day: 47.7%October 2023 · 1 day: 6.2%October 2023 · 2–7 days: 20.3%October 2023 · 8–14 days: 16.5%October 2023 · 15–21 days: 6.9%October 2023 · 22–28 days: 1.9%October 2023 · > 28 days: 0.6%December 2023 · Same day: 54.2%December 2023 · 1 day: 6.8%December 2023 · 2–7 days: 17.1%December 2023 · 8–14 days: 13.9%December 2023 · 15–21 days: 5.1%December 2023 · 22–28 days: 2.0%December 2023 · > 28 days: 0.9%January 2024 · Same day: 51.3%January 2024 · 1 day: 7.9%January 2024 · 2–7 days: 24.4%January 2024 · 8–14 days: 10.7%January 2024 · 15–21 days: 3.9%January 2024 · 22–28 days: 1.2%January 2024 · > 28 days: 0.7%February 2024 · Same day: 48.6%February 2024 · 1 day: 7.9%February 2024 · 2–7 days: 20.3%February 2024 · 8–14 days: 15.9%February 2024 · 15–21 days: 4.2%February 2024 · 22–28 days: 2.2%February 2024 · > 28 days: 0.9%March 2024 · Same day: 46.0%March 2024 · 1 day: 8.2%March 2024 · 2–7 days: 22.1%March 2024 · 8–14 days: 15.5%March 2024 · 15–21 days: 5.1%March 2024 · 22–28 days: 2.2%March 2024 · > 28 days: 0.9%April 2024 · Same day: 49.5%April 2024 · 1 day: 7.3%April 2024 · 2–7 days: 21.3%April 2024 · 8–14 days: 13.5%April 2024 · 15–21 days: 5.6%April 2024 · 22–28 days: 1.8%April 2024 · > 28 days: 1.1%May 2024 · Same day: 50.5%May 2024 · 1 day: 7.3%May 2024 · 2–7 days: 18.5%May 2024 · 8–14 days: 13.9%May 2024 · 15–21 days: 6.2%May 2024 · 22–28 days: 2.6%May 2024 · > 28 days: 1.1%June 2024 · Same day: 45.7%June 2024 · 1 day: 7.1%June 2024 · 2–7 days: 21.6%June 2024 · 8–14 days: 15.6%June 2024 · 15–21 days: 5.9%June 2024 · 22–28 days: 2.5%June 2024 · > 28 days: 1.6%July 2024 · Same day: 48.0%July 2024 · 1 day: 6.9%July 2024 · 2–7 days: 17.7%July 2024 · 8–14 days: 17.6%July 2024 · 15–21 days: 5.9%July 2024 · 22–28 days: 2.2%July 2024 · > 28 days: 1.8%August 2024 · Same day: 53.7%August 2024 · 1 day: 6.8%August 2024 · 2–7 days: 16.7%August 2024 · 8–14 days: 15.5%August 2024 · 15–21 days: 3.4%August 2024 · 22–28 days: 2.1%August 2024 · > 28 days: 1.7%September 2024 · Same day: 50.7%September 2024 · 1 day: 5.5%September 2024 · 2–7 days: 23.6%September 2024 · 8–14 days: 12.4%September 2024 · 15–21 days: 4.3%September 2024 · 22–28 days: 1.8%September 2024 · > 28 days: 1.7%October 2024 · Same day: 48.8%October 2024 · 1 day: 7.0%October 2024 · 2–7 days: 22.4%October 2024 · 8–14 days: 14.8%October 2024 · 15–21 days: 3.8%October 2024 · 22–28 days: 1.7%October 2024 · > 28 days: 1.5%November 2024 · Same day: 47.4%November 2024 · 1 day: 6.9%November 2024 · 2–7 days: 19.1%November 2024 · 8–14 days: 15.1%November 2024 · 15–21 days: 5.8%November 2024 · 22–28 days: 3.8%November 2024 · > 28 days: 2.0%December 2024 · Same day: 52.6%December 2024 · 1 day: 6.4%December 2024 · 2–7 days: 18.9%December 2024 · 8–14 days: 13.5%December 2024 · 15–21 days: 5.6%December 2024 · 22–28 days: 2.0%December 2024 · > 28 days: 0.9%January 2025 · Same day: 48.3%January 2025 · 1 day: 7.9%January 2025 · 2–7 days: 22.1%January 2025 · 8–14 days: 13.5%January 2025 · 15–21 days: 4.4%January 2025 · 22–28 days: 2.4%January 2025 · > 28 days: 1.4%February 2025 · Same day: 51.6%February 2025 · 1 day: 6.3%February 2025 · 2–7 days: 16.8%February 2025 · 8–14 days: 16.7%February 2025 · 15–21 days: 5.4%February 2025 · 22–28 days: 2.2%February 2025 · > 28 days: 1.0%March 2025 · Same day: 48.3%March 2025 · 1 day: 7.6%March 2025 · 2–7 days: 17.1%March 2025 · 8–14 days: 12.7%March 2025 · 15–21 days: 10.3%March 2025 · 22–28 days: 2.9%March 2025 · > 28 days: 1.1%April 2025 · Same day: 47.9%April 2025 · 1 day: 7.1%April 2025 · 2–7 days: 17.5%April 2025 · 8–14 days: 15.4%April 2025 · 15–21 days: 7.8%April 2025 · 22–28 days: 2.9%April 2025 · > 28 days: 1.5%May 2025 · Same day: 50.0%May 2025 · 1 day: 6.7%May 2025 · 2–7 days: 18.3%May 2025 · 8–14 days: 16.4%May 2025 · 15–21 days: 4.7%May 2025 · 22–28 days: 2.5%May 2025 · > 28 days: 1.4%June 2025 · Same day: 51.2%June 2025 · 1 day: 6.4%June 2025 · 2–7 days: 20.6%June 2025 · 8–14 days: 13.5%June 2025 · 15–21 days: 4.6%June 2025 · 22–28 days: 2.6%June 2025 · > 28 days: 1.1%July 2025 · Same day: 55.7%July 2025 · 1 day: 6.5%July 2025 · 2–7 days: 16.7%July 2025 · 8–14 days: 12.9%July 2025 · 15–21 days: 4.8%July 2025 · 22–28 days: 1.9%July 2025 · > 28 days: 1.5%August 2025 · Same day: 53.4%August 2025 · 1 day: 6.9%August 2025 · 2–7 days: 15.8%August 2025 · 8–14 days: 14.0%August 2025 · 15–21 days: 5.2%August 2025 · 22–28 days: 3.0%August 2025 · > 28 days: 1.8%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • Moderate demand

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.5%
Face-to-face %-0.8%
Telephone %+1.7%
Same-day %+2.8%
Appts per 1K-3.5%
Triage %+0.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly lower than the practice's trailing average, with 3760 appointments compared to the average of 4693.6. This represents a notable decrease of 20%.

Several trends are worth noting. The percentage of same-day appointments increased by 5.8% from the trailing average, while the percentage of telephone appointments rose by 3.7%. Additionally, there was a 42% decrease in the triage percentage in March 2025.

To investigate these trends, review the scheduling practices for same-day and telephone appointments, and assess whether the drop in triage percentage in March 2025 aligns with any changes in triage policies or system updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 3760 · avg 4693.6 ± 365
sameDayPct2025-07
value 55.7 · avg 49.9 ± 2
triagePct2025-02
value 1.4 · avg 0.9 ± 0.2
triagePct2025-01
value 1.5 · avg 0.8 ± 0.1
sameDayPct2024-08
value 53.7 · avg 49.2 ± 2.2
phonePct2024-08
value 32.2 · avg 26.9 ± 1.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-06
0.7 → 0.9 (+33%)
triagePct2025-03
1.4 → 0.8 (-42%)
triagePct2025-01
0.8 → 1.5 (+91.4%)
triagePct2024-09
0.7 → 1 (+44.6%)
triagePct2024-04
0.6 → 0.9 (+63%)
triagePct2024-03
1 → 0.6 (-43.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

8.61

Nurse FTE

1.31

Direct Patient Care FTE

1.37

Admin FTE

14.75

1 practices reporting · 100.0% coverage

Staff group mix

GP8.6 FTE · 33%
Nurse1.3 FTE · 5%
Direct Patient Care1.4 FTE · 5%
Admin14.8 FTE · 57%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.62 FTE · 10 headcount
Partner3.95 FTE (46%) · 4 hc
Salaried3.60 FTE (42%) · 5 hc
Training (ST/F)1.07 FTE (12%) · 1 hc
Nurses1.31 FTE · 2 headcount
Practice Nurse1.31 FTE (100%) · 2 hc
Admin / Non-clinical14.75 FTE · 24 headcount
Management0.99 FTE (7%) · 1 hc
Reception / Admin12.96 FTE (88%) · 22 hc
Other0.80 FTE (5%) · 1 hc
Direct Patient Care1.37 FTE · 2 headcount
HCA / Nursing Assistant1.37 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061319GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 8 FTEGP · 2025-09: 8 FTEGP · 2025-10: 8 FTEGP · 2025-11: 8 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 17 FTEAdmin · 2024-04: 17 FTEAdmin · 2024-05: 17 FTEAdmin · 2024-06: 17 FTEAdmin · 2024-07: 17 FTEAdmin · 2024-08: 17 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 17 FTEAdmin · 2024-11: 17 FTEAdmin · 2024-12: 17 FTEAdmin · 2025-01: 17 FTEAdmin · 2025-02: 17 FTEAdmin · 2025-03: 17 FTEAdmin · 2025-04: 17 FTEAdmin · 2025-05: 17 FTEAdmin · 2025-06: 17 FTEAdmin · 2025-07: 17 FTEAdmin · 2025-08: 17 FTEAdmin · 2025-09: 17 FTEAdmin · 2025-10: 15 FTEAdmin · 2025-11: 15 FTEAdmin · 2025-12: 15 FTEAdmin · 2026-01: 15 FTEAdmin · 2026-02: 15 FTEAdmin · 2026-03: 15 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good87.8%
Phone easy41.9%
Website easy83.1%
100.0% coverage

Prescribing volume

1.48

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.