GP Practice

Roehampton Surgery

H85008

Compare to

Registered patients

6,637

NHS Digital list size

GP FTE

3.23

NHS Digital workforce

Patients per GP FTE

2,055

Items per patient

2.41

prescribing volume

GPPS overall good

88.7%

patient experience

Access KPIs · August 2025

Same-day %

50.7%

Month: August 2025

Appts per 1K patients

289

all bookings (incl. triage)

Patient contacts per 1K

289

F2F + phone + video only

28+ day backlog

4.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face55.5%
Telephone38.9%
Video / online5.6%
Triage17.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %50.7%43.0%+7.7%
Face-to-face %55.5%58.4%-2.9%
Telephone %38.9%21.9%+17.0%
Appts per 1K288.7479.7-191.0
Triage %17.8%8.7%+9.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080234669Same-day % · 2023-08: 48.8%Same-day % · 2023-09: 48.9%Same-day % · 2023-10: 43.0%Same-day % · 2023-12: 48.9%Same-day % · 2024-01: 47.2%Same-day % · 2024-02: 46.3%Same-day % · 2024-03: 47.9%Same-day % · 2024-04: 49.4%Same-day % · 2024-05: 48.2%Same-day % · 2024-06: 52.0%Same-day % · 2024-07: 43.1%Same-day % · 2024-08: 48.5%Same-day % · 2024-09: 46.4%Same-day % · 2024-10: 43.8%Same-day % · 2024-11: 44.6%Same-day % · 2024-12: 49.2%Same-day % · 2025-01: 47.1%Same-day % · 2025-02: 43.4%Same-day % · 2025-03: 44.1%Same-day % · 2025-04: 48.1%Same-day % · 2025-05: 43.8%Same-day % · 2025-06: 46.9%Same-day % · 2025-07: 45.4%Same-day % · 2025-08: 50.7%F2F % · 2023-08: 58.8%F2F % · 2023-09: 57.6%F2F % · 2023-10: 60.9%F2F % · 2023-12: 54.2%F2F % · 2024-01: 55.6%F2F % · 2024-02: 56.8%F2F % · 2024-03: 53.2%F2F % · 2024-04: 54.0%F2F % · 2024-05: 54.7%F2F % · 2024-06: 53.9%F2F % · 2024-07: 56.1%F2F % · 2024-08: 58.2%F2F % · 2024-09: 54.4%F2F % · 2024-10: 61.9%F2F % · 2024-11: 55.7%F2F % · 2024-12: 54.3%F2F % · 2025-01: 56.9%F2F % · 2025-02: 56.2%F2F % · 2025-03: 56.9%F2F % · 2025-04: 57.1%F2F % · 2025-05: 59.4%F2F % · 2025-06: 55.2%F2F % · 2025-07: 58.1%F2F % · 2025-08: 55.5%Phone % · 2023-08: 41.2%Phone % · 2023-09: 38.8%Phone % · 2023-10: 33.8%Phone % · 2023-12: 41.8%Phone % · 2024-01: 38.2%Phone % · 2024-02: 37.9%Phone % · 2024-03: 38.5%Phone % · 2024-04: 36.1%Phone % · 2024-05: 39.6%Phone % · 2024-06: 39.9%Phone % · 2024-07: 38.8%Phone % · 2024-08: 37.9%Phone % · 2024-09: 40.5%Phone % · 2024-10: 35.0%Phone % · 2024-11: 40.1%Phone % · 2024-12: 39.0%Phone % · 2025-01: 37.0%Phone % · 2025-02: 39.3%Phone % · 2025-03: 37.6%Phone % · 2025-04: 37.3%Phone % · 2025-05: 37.1%Phone % · 2025-06: 40.8%Phone % · 2025-07: 38.0%Phone % · 2025-08: 38.9%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.8%Video % · 2025-07: 3.9%Video % · 2025-08: 5.6%Triage % · 2023-08: 47.9%Triage % · 2023-09: 46.1%Triage % · 2023-10: 49.3%Triage % · 2023-12: 55.3%Triage % · 2024-01: 54.0%Triage % · 2024-02: 55.1%Triage % · 2024-03: 52.8%Triage % · 2024-04: 51.4%Triage % · 2024-05: 54.3%Triage % · 2024-06: 54.1%Triage % · 2024-07: 55.1%Triage % · 2024-08: 56.5%Triage % · 2024-09: 41.4%Triage % · 2024-10: 16.4%Triage % · 2024-11: 14.2%Triage % · 2024-12: 14.2%Triage % · 2025-01: 16.8%Triage % · 2025-02: 17.5%Triage % · 2025-03: 17.5%Triage % · 2025-04: 15.9%Triage % · 2025-05: 18.2%Triage % · 2025-06: 15.7%Triage % · 2025-07: 19.4%Triage % · 2025-08: 17.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,8112,1712,5322,8922023-08: 2,328 appointments2023-09: 2,031 appointments2023-10: 2,672 appointments2023-12: 2,017 appointments2024-01: 2,617 appointments2024-02: 2,444 appointments2024-03: 2,396 appointments2024-04: 2,637 appointments2024-05: 2,532 appointments2024-06: 2,319 appointments2024-07: 2,300 appointments2024-08: 2,317 appointments2024-09: 2,261 appointments2024-10: 2,787 appointments2024-11: 2,289 appointments2024-12: 2,286 appointments2025-01: 2,630 appointments2025-02: 2,272 appointments2025-03: 2,249 appointments2025-04: 2,258 appointments2025-05: 2,115 appointments2025-06: 2,277 appointments2025-07: 2,283 appointments2025-08: 1,916 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-082733273814362023-08: 350.8 appts per 1,000 patients2023-09: 306 appts per 1,000 patients2023-10: 402.6 appts per 1,000 patients2023-12: 303.9 appts per 1,000 patients2024-01: 394.3 appts per 1,000 patients2024-02: 368.2 appts per 1,000 patients2024-03: 361 appts per 1,000 patients2024-04: 397.3 appts per 1,000 patients2024-05: 381.5 appts per 1,000 patients2024-06: 349.4 appts per 1,000 patients2024-07: 346.5 appts per 1,000 patients2024-08: 349.1 appts per 1,000 patients2024-09: 340.7 appts per 1,000 patients2024-10: 419.9 appts per 1,000 patients2024-11: 344.9 appts per 1,000 patients2024-12: 344.4 appts per 1,000 patients2025-01: 396.3 appts per 1,000 patients2025-02: 342.3 appts per 1,000 patients2025-03: 338.9 appts per 1,000 patients2025-04: 340.2 appts per 1,000 patients2025-05: 318.7 appts per 1,000 patients2025-06: 343.1 appts per 1,000 patients2025-07: 344 appts per 1,000 patients2025-08: 288.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 48.8%August 2023 · 1 day: 16.7%August 2023 · 2–7 days: 21.7%August 2023 · 8–14 days: 6.7%August 2023 · 15–21 days: 2.0%August 2023 · 22–28 days: 1.1%August 2023 · > 28 days: 3.0%September 2023 · Same day: 48.9%September 2023 · 1 day: 16.9%September 2023 · 2–7 days: 20.8%September 2023 · 8–14 days: 6.4%September 2023 · 15–21 days: 2.4%September 2023 · 22–28 days: 1.2%September 2023 · > 28 days: 3.3%October 2023 · Same day: 43.0%October 2023 · 1 day: 13.8%October 2023 · 2–7 days: 32.6%October 2023 · 8–14 days: 5.6%October 2023 · 15–21 days: 2.2%October 2023 · 22–28 days: 0.9%October 2023 · > 28 days: 1.9%December 2023 · Same day: 48.9%December 2023 · 1 day: 18.5%December 2023 · 2–7 days: 23.4%December 2023 · 8–14 days: 4.5%December 2023 · 15–21 days: 1.4%December 2023 · 22–28 days: 0.7%December 2023 · > 28 days: 2.6%January 2024 · Same day: 47.2%January 2024 · 1 day: 18.0%January 2024 · 2–7 days: 24.2%January 2024 · 8–14 days: 5.7%January 2024 · 15–21 days: 1.8%January 2024 · 22–28 days: 1.0%January 2024 · > 28 days: 2.1%February 2024 · Same day: 46.3%February 2024 · 1 day: 13.8%February 2024 · 2–7 days: 29.5%February 2024 · 8–14 days: 4.7%February 2024 · 15–21 days: 1.4%February 2024 · 22–28 days: 1.1%February 2024 · > 28 days: 3.1%March 2024 · Same day: 47.9%March 2024 · 1 day: 13.3%March 2024 · 2–7 days: 26.9%March 2024 · 8–14 days: 4.7%March 2024 · 15–21 days: 3.0%March 2024 · 22–28 days: 1.7%March 2024 · > 28 days: 2.6%April 2024 · Same day: 49.4%April 2024 · 1 day: 17.1%April 2024 · 2–7 days: 22.2%April 2024 · 8–14 days: 3.6%April 2024 · 15–21 days: 3.0%April 2024 · 22–28 days: 2.0%April 2024 · > 28 days: 2.6%May 2024 · Same day: 48.2%May 2024 · 1 day: 15.1%May 2024 · 2–7 days: 27.6%May 2024 · 8–14 days: 4.9%May 2024 · 15–21 days: 1.1%May 2024 · 22–28 days: 1.3%May 2024 · > 28 days: 1.9%June 2024 · Same day: 52.0%June 2024 · 1 day: 14.2%June 2024 · 2–7 days: 24.3%June 2024 · 8–14 days: 4.6%June 2024 · 15–21 days: 1.7%June 2024 · 22–28 days: 1.2%June 2024 · > 28 days: 2.0%July 2024 · Same day: 43.1%July 2024 · 1 day: 16.5%July 2024 · 2–7 days: 26.6%July 2024 · 8–14 days: 6.4%July 2024 · 15–21 days: 2.9%July 2024 · 22–28 days: 1.5%July 2024 · > 28 days: 3.0%August 2024 · Same day: 48.5%August 2024 · 1 day: 16.3%August 2024 · 2–7 days: 24.0%August 2024 · 8–14 days: 4.3%August 2024 · 15–21 days: 2.4%August 2024 · 22–28 days: 1.5%August 2024 · > 28 days: 3.1%September 2024 · Same day: 46.4%September 2024 · 1 day: 12.6%September 2024 · 2–7 days: 26.2%September 2024 · 8–14 days: 5.8%September 2024 · 15–21 days: 4.9%September 2024 · 22–28 days: 1.1%September 2024 · > 28 days: 3.0%October 2024 · Same day: 43.8%October 2024 · 1 day: 10.5%October 2024 · 2–7 days: 28.6%October 2024 · 8–14 days: 10.5%October 2024 · 15–21 days: 2.4%October 2024 · 22–28 days: 1.6%October 2024 · > 28 days: 2.7%November 2024 · Same day: 44.6%November 2024 · 1 day: 12.4%November 2024 · 2–7 days: 29.4%November 2024 · 8–14 days: 6.3%November 2024 · 15–21 days: 3.1%November 2024 · 22–28 days: 2.0%November 2024 · > 28 days: 2.3%December 2024 · Same day: 49.2%December 2024 · 1 day: 13.0%December 2024 · 2–7 days: 24.5%December 2024 · 8–14 days: 5.3%December 2024 · 15–21 days: 3.8%December 2024 · 22–28 days: 2.1%December 2024 · > 28 days: 2.1%January 2025 · Same day: 47.1%January 2025 · 1 day: 12.7%January 2025 · 2–7 days: 27.1%January 2025 · 8–14 days: 4.9%January 2025 · 15–21 days: 2.9%January 2025 · 22–28 days: 2.3%January 2025 · > 28 days: 3.2%February 2025 · Same day: 43.4%February 2025 · 1 day: 11.0%February 2025 · 2–7 days: 32.0%February 2025 · 8–14 days: 4.6%February 2025 · 15–21 days: 3.4%February 2025 · 22–28 days: 2.1%February 2025 · > 28 days: 3.4%March 2025 · Same day: 44.1%March 2025 · 1 day: 9.4%March 2025 · 2–7 days: 31.3%March 2025 · 8–14 days: 6.0%March 2025 · 15–21 days: 3.4%March 2025 · 22–28 days: 2.1%March 2025 · > 28 days: 3.6%April 2025 · Same day: 48.1%April 2025 · 1 day: 12.5%April 2025 · 2–7 days: 26.5%April 2025 · 8–14 days: 5.6%April 2025 · 15–21 days: 2.4%April 2025 · 22–28 days: 1.6%April 2025 · > 28 days: 3.4%May 2025 · Same day: 43.8%May 2025 · 1 day: 11.2%May 2025 · 2–7 days: 30.0%May 2025 · 8–14 days: 5.8%May 2025 · 15–21 days: 2.9%May 2025 · 22–28 days: 3.0%May 2025 · > 28 days: 3.2%June 2025 · Same day: 46.9%June 2025 · 1 day: 14.5%June 2025 · 2–7 days: 25.4%June 2025 · 8–14 days: 5.6%June 2025 · 15–21 days: 3.5%June 2025 · 22–28 days: 1.5%June 2025 · > 28 days: 2.6%July 2025 · Same day: 45.4%July 2025 · 1 day: 10.2%July 2025 · 2–7 days: 29.9%July 2025 · 8–14 days: 5.0%July 2025 · 15–21 days: 4.0%July 2025 · 22–28 days: 1.6%July 2025 · > 28 days: 3.9%August 2025 · Same day: 50.7%August 2025 · 1 day: 11.1%August 2025 · 2–7 days: 22.7%August 2025 · 8–14 days: 5.4%August 2025 · 15–21 days: 3.8%August 2025 · 22–28 days: 1.5%August 2025 · > 28 days: 4.7%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Moderate demand
  • Elevated DNA rate (5%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.9%
Face-to-face %-0.4%
Telephone %+0.9%
Same-day %+1.7%
Appts per 1K-1.9%
Triage %+1.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in same-day appointments, with 50.7% of appointments being same-day, compared to the trailing average of 45.9%. This is a significant rise and indicates a possible shift in patient demand or practice policy.

Several trends and step changes are worth noting. The video appointment percentage has increased by 43.6% from last month, following a 387.5% jump in the previous month. This suggests a growing preference for or availability of video consultations. Additionally, the triage percentage has seen a substantial decrease, dropping by 60.3% in October 2024.

To investigate these changes, the practice manager should review the shift in video appointment usage to understand if it aligns with any system changes or patient feedback. Also, the significant drop in triage appointments should be examined to determine if it reflects a change in operational procedures or a genuine decrease in demand for this service.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 50.7 · avg 45.9 ± 1.9
total2025-08
value 1916 · avg 2335.3 ± 176.4
triagePct2024-12
value 14.2 · avg 46.7 ± 14.5
triagePct2024-11
value 14.2 · avg 49.6 ± 10.7
triagePct2024-10
value 16.4 · avg 52.1 ± 4.3
f2fPct2024-10
value 61.9 · avg 55.8 ± 2.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
3.9 → 5.6 (+43.6%)
videoPct2025-07
0.8 → 3.9 (+387.5%)
triagePct2024-10
41.4 → 16.4 (-60.3%)
dnaRate2024-09
3.9 → 5.8 (+48.7%)
dnaRate2024-08
6 → 3.9 (-35%)
dnaRate2024-06
3.6 → 4.9 (+36.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

3.23

Nurse FTE

1

Direct Patient Care FTE

0

Admin FTE

3.69

1 practices reporting · 100.0% coverage

Staff group mix

GP3.2 FTE · 41%
Nurse1.0 FTE · 13%
Direct Patient Care0.0 FTE · 0%
Admin3.7 FTE · 47%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.23 FTE · 4 headcount
Partner2.80 FTE (87%) · 3 hc
Salaried0.43 FTE (13%) · 1 hc
Nurses1.00 FTE · 1 headcount
Practice Nurse1.00 FTE (100%) · 1 hc
Admin / Non-clinical3.70 FTE · 5 headcount
Management1.07 FTE (29%) · 1 hc
Reception / Admin2.63 FTE (71%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 4 FTEAdmin · 2025-09: 4 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 4 FTEAdmin · 2025-12: 4 FTEAdmin · 2026-01: 4 FTEAdmin · 2026-02: 4 FTEAdmin · 2026-03: 4 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good88.7%
Phone easy50.8%
Website easy86.4%
100.0% coverage

Prescribing volume

2.41

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.