GP Practice

Putneymead Group Medical Practice

H85012

Compare to

Registered patients

24,426

NHS Digital list size

GP FTE

18.33

NHS Digital workforce

Patients per GP FTE

1,333

Items per patient

0.88

prescribing volume

GPPS overall good

83.1%

patient experience

Access KPIs · August 2025

Same-day %

39.1%

Month: August 2025

Appts per 1K patients

332

all bookings (incl. triage)

Patient contacts per 1K

330

F2F + phone + video only

28+ day backlog

0.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face59.8%
Telephone28.9%
Video / online10.9%
Triage0.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %39.1%43.0%-3.9%
Face-to-face %59.8%58.4%+1.4%
Telephone %28.9%21.9%+7.0%
Appts per 1K331.5479.7-148.2
Triage %0.6%8.7%-8.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080254974Same-day % · 2023-08: 38.7%Same-day % · 2023-09: 33.1%Same-day % · 2023-10: 37.7%Same-day % · 2023-12: 39.5%Same-day % · 2024-01: 40.0%Same-day % · 2024-02: 40.5%Same-day % · 2024-03: 38.0%Same-day % · 2024-04: 38.2%Same-day % · 2024-05: 39.0%Same-day % · 2024-06: 40.3%Same-day % · 2024-07: 41.7%Same-day % · 2024-08: 41.2%Same-day % · 2024-09: 40.3%Same-day % · 2024-10: 34.2%Same-day % · 2024-11: 34.4%Same-day % · 2024-12: 36.9%Same-day % · 2025-01: 37.9%Same-day % · 2025-02: 36.5%Same-day % · 2025-03: 36.9%Same-day % · 2025-04: 37.3%Same-day % · 2025-05: 39.1%Same-day % · 2025-06: 39.0%Same-day % · 2025-07: 39.5%Same-day % · 2025-08: 39.1%F2F % · 2023-08: 58.2%F2F % · 2023-09: 65.7%F2F % · 2023-10: 62.3%F2F % · 2023-12: 57.9%F2F % · 2024-01: 60.5%F2F % · 2024-02: 60.4%F2F % · 2024-03: 58.9%F2F % · 2024-04: 60.5%F2F % · 2024-05: 59.8%F2F % · 2024-06: 61.0%F2F % · 2024-07: 58.3%F2F % · 2024-08: 57.6%F2F % · 2024-09: 61.3%F2F % · 2024-10: 63.8%F2F % · 2024-11: 62.0%F2F % · 2024-12: 59.1%F2F % · 2025-01: 60.4%F2F % · 2025-02: 60.0%F2F % · 2025-03: 60.6%F2F % · 2025-04: 59.7%F2F % · 2025-05: 58.4%F2F % · 2025-06: 59.7%F2F % · 2025-07: 59.7%F2F % · 2025-08: 59.8%Phone % · 2023-08: 38.9%Phone % · 2023-09: 32.1%Phone % · 2023-10: 35.7%Phone % · 2023-12: 33.0%Phone % · 2024-01: 31.7%Phone % · 2024-02: 31.0%Phone % · 2024-03: 31.9%Phone % · 2024-04: 30.6%Phone % · 2024-05: 30.8%Phone % · 2024-06: 28.8%Phone % · 2024-07: 29.4%Phone % · 2024-08: 29.7%Phone % · 2024-09: 26.9%Phone % · 2024-10: 26.1%Phone % · 2024-11: 27.6%Phone % · 2024-12: 28.4%Phone % · 2025-01: 28.6%Phone % · 2025-02: 29.0%Phone % · 2025-03: 27.6%Phone % · 2025-04: 28.5%Phone % · 2025-05: 29.2%Phone % · 2025-06: 27.9%Phone % · 2025-07: 28.1%Phone % · 2025-08: 28.9%Video % · 2023-08: 2.3%Video % · 2023-09: 1.7%Video % · 2023-10: 1.5%Video % · 2023-12: 8.4%Video % · 2024-01: 7.4%Video % · 2024-02: 8.1%Video % · 2024-03: 8.9%Video % · 2024-04: 8.1%Video % · 2024-05: 8.2%Video % · 2024-06: 9.4%Video % · 2024-07: 11.8%Video % · 2024-08: 12.4%Video % · 2024-09: 11.2%Video % · 2024-10: 9.8%Video % · 2024-11: 10.1%Video % · 2024-12: 11.6%Video % · 2025-01: 10.5%Video % · 2025-02: 10.4%Video % · 2025-03: 11.3%Video % · 2025-04: 11.3%Video % · 2025-05: 11.9%Video % · 2025-06: 12.0%Video % · 2025-07: 11.8%Video % · 2025-08: 10.9%Triage % · 2023-08: 0.6%Triage % · 2023-09: 0.5%Triage % · 2023-10: 0.6%Triage % · 2023-12: 0.6%Triage % · 2024-01: 0.7%Triage % · 2024-02: 0.8%Triage % · 2024-03: 0.7%Triage % · 2024-04: 0.5%Triage % · 2024-05: 0.5%Triage % · 2024-06: 0.5%Triage % · 2024-07: 0.5%Triage % · 2024-08: 0.7%Triage % · 2024-09: 0.4%Triage % · 2024-10: 0.5%Triage % · 2024-11: 0.4%Triage % · 2024-12: 0.6%Triage % · 2025-01: 0.4%Triage % · 2025-02: 0.8%Triage % · 2025-03: 0.5%Triage % · 2025-04: 0.5%Triage % · 2025-05: 0.5%Triage % · 2025-06: 0.6%Triage % · 2025-07: 0.6%Triage % · 2025-08: 0.6%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-087,6589,16910,68012,1912023-08: 9,205 appointments2023-09: 11,147 appointments2023-10: 10,177 appointments2023-12: 8,302 appointments2024-01: 10,388 appointments2024-02: 10,082 appointments2024-03: 10,230 appointments2024-04: 9,780 appointments2024-05: 9,498 appointments2024-06: 9,134 appointments2024-07: 9,676 appointments2024-08: 8,776 appointments2024-09: 9,506 appointments2024-10: 11,752 appointments2024-11: 10,227 appointments2024-12: 9,250 appointments2025-01: 10,216 appointments2025-02: 9,306 appointments2025-03: 9,891 appointments2025-04: 8,849 appointments2025-05: 9,160 appointments2025-06: 9,476 appointments2025-07: 10,185 appointments2025-08: 8,097 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083143754374992023-08: 376.9 appts per 1,000 patients2023-09: 456.4 appts per 1,000 patients2023-10: 416.6 appts per 1,000 patients2023-12: 339.9 appts per 1,000 patients2024-01: 425.3 appts per 1,000 patients2024-02: 412.8 appts per 1,000 patients2024-03: 418.8 appts per 1,000 patients2024-04: 400.4 appts per 1,000 patients2024-05: 388.8 appts per 1,000 patients2024-06: 373.9 appts per 1,000 patients2024-07: 396.1 appts per 1,000 patients2024-08: 359.3 appts per 1,000 patients2024-09: 389.2 appts per 1,000 patients2024-10: 481.1 appts per 1,000 patients2024-11: 418.7 appts per 1,000 patients2024-12: 378.7 appts per 1,000 patients2025-01: 418.2 appts per 1,000 patients2025-02: 381 appts per 1,000 patients2025-03: 404.9 appts per 1,000 patients2025-04: 362.3 appts per 1,000 patients2025-05: 375 appts per 1,000 patients2025-06: 387.9 appts per 1,000 patients2025-07: 417 appts per 1,000 patients2025-08: 331.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 38.7%August 2023 · 1 day: 7.2%August 2023 · 2–7 days: 17.7%August 2023 · 8–14 days: 20.5%August 2023 · 15–21 days: 9.1%August 2023 · 22–28 days: 4.8%August 2023 · > 28 days: 2.1%September 2023 · Same day: 33.1%September 2023 · 1 day: 6.6%September 2023 · 2–7 days: 16.8%September 2023 · 8–14 days: 23.4%September 2023 · 15–21 days: 13.7%September 2023 · 22–28 days: 5.4%September 2023 · > 28 days: 0.9%October 2023 · Same day: 37.7%October 2023 · 1 day: 7.5%October 2023 · 2–7 days: 18.3%October 2023 · 8–14 days: 21.2%October 2023 · 15–21 days: 10.9%October 2023 · 22–28 days: 3.2%October 2023 · > 28 days: 1.3%December 2023 · Same day: 39.5%December 2023 · 1 day: 10.8%December 2023 · 2–7 days: 26.1%December 2023 · 8–14 days: 17.6%December 2023 · 15–21 days: 3.8%December 2023 · 22–28 days: 1.7%December 2023 · > 28 days: 0.5%January 2024 · Same day: 40.0%January 2024 · 1 day: 10.3%January 2024 · 2–7 days: 27.8%January 2024 · 8–14 days: 16.4%January 2024 · 15–21 days: 4.0%January 2024 · 22–28 days: 1.0%January 2024 · > 28 days: 0.4%February 2024 · Same day: 40.5%February 2024 · 1 day: 8.1%February 2024 · 2–7 days: 20.8%February 2024 · 8–14 days: 22.6%February 2024 · 15–21 days: 5.9%February 2024 · 22–28 days: 1.7%February 2024 · > 28 days: 0.4%March 2024 · Same day: 38.0%March 2024 · 1 day: 8.9%March 2024 · 2–7 days: 21.0%March 2024 · 8–14 days: 24.7%March 2024 · 15–21 days: 5.5%March 2024 · 22–28 days: 1.5%March 2024 · > 28 days: 0.4%April 2024 · Same day: 38.2%April 2024 · 1 day: 7.8%April 2024 · 2–7 days: 21.4%April 2024 · 8–14 days: 21.4%April 2024 · 15–21 days: 8.8%April 2024 · 22–28 days: 2.0%April 2024 · > 28 days: 0.5%May 2024 · Same day: 39.0%May 2024 · 1 day: 7.5%May 2024 · 2–7 days: 20.2%May 2024 · 8–14 days: 23.8%May 2024 · 15–21 days: 7.4%May 2024 · 22–28 days: 1.6%May 2024 · > 28 days: 0.4%June 2024 · Same day: 40.3%June 2024 · 1 day: 6.8%June 2024 · 2–7 days: 17.9%June 2024 · 8–14 days: 25.1%June 2024 · 15–21 days: 7.3%June 2024 · 22–28 days: 2.2%June 2024 · > 28 days: 0.4%July 2024 · Same day: 41.7%July 2024 · 1 day: 7.5%July 2024 · 2–7 days: 14.4%July 2024 · 8–14 days: 23.5%July 2024 · 15–21 days: 8.8%July 2024 · 22–28 days: 3.4%July 2024 · > 28 days: 0.5%August 2024 · Same day: 41.2%August 2024 · 1 day: 8.6%August 2024 · 2–7 days: 14.1%August 2024 · 8–14 days: 22.4%August 2024 · 15–21 days: 10.6%August 2024 · 22–28 days: 2.6%August 2024 · > 28 days: 0.6%September 2024 · Same day: 40.3%September 2024 · 1 day: 6.4%September 2024 · 2–7 days: 18.4%September 2024 · 8–14 days: 23.1%September 2024 · 15–21 days: 9.0%September 2024 · 22–28 days: 2.2%September 2024 · > 28 days: 0.6%October 2024 · Same day: 34.2%October 2024 · 1 day: 9.6%October 2024 · 2–7 days: 18.5%October 2024 · 8–14 days: 22.2%October 2024 · 15–21 days: 10.0%October 2024 · 22–28 days: 4.4%October 2024 · > 28 days: 1.1%November 2024 · Same day: 34.4%November 2024 · 1 day: 9.9%November 2024 · 2–7 days: 21.5%November 2024 · 8–14 days: 21.0%November 2024 · 15–21 days: 8.4%November 2024 · 22–28 days: 4.2%November 2024 · > 28 days: 0.6%December 2024 · Same day: 36.9%December 2024 · 1 day: 7.2%December 2024 · 2–7 days: 21.5%December 2024 · 8–14 days: 23.2%December 2024 · 15–21 days: 7.2%December 2024 · 22–28 days: 3.4%December 2024 · > 28 days: 0.5%January 2025 · Same day: 37.9%January 2025 · 1 day: 8.9%January 2025 · 2–7 days: 23.2%January 2025 · 8–14 days: 19.0%January 2025 · 15–21 days: 6.7%January 2025 · 22–28 days: 3.4%January 2025 · > 28 days: 0.8%February 2025 · Same day: 36.5%February 2025 · 1 day: 8.1%February 2025 · 2–7 days: 21.5%February 2025 · 8–14 days: 22.1%February 2025 · 15–21 days: 8.3%February 2025 · 22–28 days: 3.0%February 2025 · > 28 days: 0.4%March 2025 · Same day: 36.9%March 2025 · 1 day: 7.2%March 2025 · 2–7 days: 20.7%March 2025 · 8–14 days: 24.1%March 2025 · 15–21 days: 8.1%March 2025 · 22–28 days: 2.7%March 2025 · > 28 days: 0.4%April 2025 · Same day: 37.3%April 2025 · 1 day: 8.0%April 2025 · 2–7 days: 19.5%April 2025 · 8–14 days: 21.2%April 2025 · 15–21 days: 11.5%April 2025 · 22–28 days: 2.2%April 2025 · > 28 days: 0.4%May 2025 · Same day: 39.1%May 2025 · 1 day: 7.2%May 2025 · 2–7 days: 19.9%May 2025 · 8–14 days: 19.6%May 2025 · 15–21 days: 11.0%May 2025 · 22–28 days: 2.4%May 2025 · > 28 days: 0.9%June 2025 · Same day: 39.0%June 2025 · 1 day: 7.3%June 2025 · 2–7 days: 20.4%June 2025 · 8–14 days: 21.5%June 2025 · 15–21 days: 9.1%June 2025 · 22–28 days: 2.2%June 2025 · > 28 days: 0.6%July 2025 · Same day: 39.5%July 2025 · 1 day: 7.9%July 2025 · 2–7 days: 18.4%July 2025 · 8–14 days: 18.0%July 2025 · 15–21 days: 11.0%July 2025 · 22–28 days: 4.0%July 2025 · > 28 days: 1.2%August 2025 · Same day: 39.1%August 2025 · 1 day: 9.9%August 2025 · 2–7 days: 13.5%August 2025 · 8–14 days: 16.9%August 2025 · 15–21 days: 16.6%August 2025 · 22–28 days: 3.2%August 2025 · > 28 days: 0.8%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.4%
Face-to-face %-0.1%
Telephone %+0.4%
Same-day %+1.3%
Appts per 1K-1.4%
Triage %+4.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, total appointments fell significantly to 8097, down from the practice's trailing average of 9716.2. This sharp decline is the most notable figure to observe.

Several trends are worth monitoring. The triage percentage has seen a notable increase, rising by 4.6% this month. The same-day percentage has also increased by 1.3%, while the phone percentage has risen by 0.4%. These shifts could indicate changes in workflow or recording policies.

To investigate these trends, review whether the increase in triage and same-day appointments aligns with any recent system changes or policy updates. Also, verify if the rise in phone appointments correlates with any changes in patient communication strategies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 8097 · avg 9716.2 ± 782
triagePct2025-02
value 0.8 · avg 0.5 ± 0.1
sameDayPct2024-11
value 34.4 · avg 39.2 ± 1.9
sameDayPct2024-10
value 34.2 · avg 39.1 ± 2.2
phonePct2024-10
value 26.1 · avg 31 ± 2.1
total2024-10
value 11752 · avg 9724.7 ± 731.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-03
0.8 → 0.5 (-30.4%)
triagePct2025-02
0.4 → 0.8 (+100.3%)
triagePct2025-01
0.6 → 0.4 (-39.6%)
triagePct2024-12
0.4 → 0.6 (+47.4%)
triagePct2024-09
0.7 → 0.4 (-37.9%)
triagePct2024-08
0.5 → 0.7 (+36.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-01-06 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-01-06.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

18.33

Nurse FTE

3.19

Direct Patient Care FTE

4.19

Admin FTE

24.62

1 practices reporting · 100.0% coverage

Staff group mix

GP18.3 FTE · 36%
Nurse3.2 FTE · 6%
Direct Patient Care4.2 FTE · 8%
Admin24.6 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP18.33 FTE · 32 headcount
Partner2.77 FTE (15%) · 6 hc
Salaried11.72 FTE (64%) · 22 hc
Training (ST/F)3.84 FTE (21%) · 4 hc
Nurses3.19 FTE · 4 headcount
Practice Nurse2.19 FTE (69%) · 3 hc
Advanced / Specialist1.00 FTE (31%) · 1 hc
Admin / Non-clinical24.62 FTE · 33 headcount
Management4.00 FTE (16%) · 4 hc
Reception / Admin14.23 FTE (58%) · 21 hc
Apprentice0.40 FTE (2%) · 1 hc
Other5.99 FTE (24%) · 7 hc
Direct Patient Care4.19 FTE · 5 headcount
HCA / Nursing Assistant2.59 FTE (62%) · 3 hc
Other1.60 FTE (38%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030102131GP · 2024-03: 16 FTEGP · 2024-04: 15 FTEGP · 2024-05: 15 FTEGP · 2024-06: 16 FTEGP · 2024-07: 16 FTEGP · 2024-08: 18 FTEGP · 2024-09: 18 FTEGP · 2024-10: 18 FTEGP · 2024-11: 18 FTEGP · 2024-12: 18 FTEGP · 2025-01: 18 FTEGP · 2025-02: 16 FTEGP · 2025-03: 16 FTEGP · 2025-04: 17 FTEGP · 2025-05: 17 FTEGP · 2025-06: 17 FTEGP · 2025-07: 17 FTEGP · 2025-08: 18 FTEGP · 2025-09: 18 FTEGP · 2025-10: 17 FTEGP · 2025-11: 17 FTEGP · 2025-12: 17 FTEGP · 2026-01: 17 FTEGP · 2026-02: 18 FTEGP · 2026-03: 18 FTENurse · 2024-03: 3 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 26 FTEAdmin · 2024-04: 28 FTEAdmin · 2024-05: 28 FTEAdmin · 2024-06: 28 FTEAdmin · 2024-07: 28 FTEAdmin · 2024-08: 28 FTEAdmin · 2024-09: 28 FTEAdmin · 2024-10: 28 FTEAdmin · 2024-11: 27 FTEAdmin · 2024-12: 28 FTEAdmin · 2025-01: 28 FTEAdmin · 2025-02: 28 FTEAdmin · 2025-03: 26 FTEAdmin · 2025-04: 26 FTEAdmin · 2025-05: 26 FTEAdmin · 2025-06: 26 FTEAdmin · 2025-07: 26 FTEAdmin · 2025-08: 27 FTEAdmin · 2025-09: 27 FTEAdmin · 2025-10: 27 FTEAdmin · 2025-11: 27 FTEAdmin · 2025-12: 26 FTEAdmin · 2026-01: 25 FTEAdmin · 2026-02: 25 FTEAdmin · 2026-03: 25 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good83.1%
Phone easy33.9%
Website easy52.8%
100.0% coverage

Prescribing volume

0.88

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.