GP Practice

Grand Drive Surgery

H85101

Compare to

Registered patients

9,159

NHS Digital list size

GP FTE

8.39

NHS Digital workforce

Patients per GP FTE

1,092

Items per patient

1.14

prescribing volume

GPPS overall good

90.8%

patient experience

Access KPIs · August 2025

Same-day %

57.8%

Month: August 2025

Appts per 1K patients

380

all bookings (incl. triage)

Patient contacts per 1K

377

F2F + phone + video only

28+ day backlog

0.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face90.3%
Telephone8.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %57.8%43.0%+14.8%
Face-to-face %90.3%58.4%+31.9%
Telephone %8.9%21.9%-13.0%
Appts per 1K379.5479.7-100.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-0803775112Same-day % · 2023-08: 55.8%Same-day % · 2023-09: 47.8%Same-day % · 2023-10: 46.9%Same-day % · 2023-12: 57.3%Same-day % · 2024-01: 54.3%Same-day % · 2024-02: 54.6%Same-day % · 2024-03: 56.1%Same-day % · 2024-04: 62.1%Same-day % · 2024-05: 59.3%Same-day % · 2024-06: 61.4%Same-day % · 2024-07: 57.5%Same-day % · 2024-08: 57.5%Same-day % · 2024-09: 58.0%Same-day % · 2024-10: 50.7%Same-day % · 2024-11: 54.4%Same-day % · 2024-12: 60.9%Same-day % · 2025-01: 58.0%Same-day % · 2025-02: 56.5%Same-day % · 2025-03: 56.2%Same-day % · 2025-04: 61.7%Same-day % · 2025-05: 58.6%Same-day % · 2025-06: 58.7%Same-day % · 2025-07: 58.7%Same-day % · 2025-08: 57.8%F2F % · 2023-08: 100.0%F2F % · 2023-09: 100.0%F2F % · 2023-10: 100.0%F2F % · 2023-12: 100.0%F2F % · 2024-01: 100.0%F2F % · 2024-02: 97.8%F2F % · 2024-03: 98.1%F2F % · 2024-04: 95.8%F2F % · 2024-05: 97.8%F2F % · 2024-06: 97.2%F2F % · 2024-07: 97.0%F2F % · 2024-08: 97.1%F2F % · 2024-09: 97.5%F2F % · 2024-10: 94.0%F2F % · 2024-11: 93.7%F2F % · 2024-12: 93.4%F2F % · 2025-01: 92.8%F2F % · 2025-02: 94.2%F2F % · 2025-03: 91.6%F2F % · 2025-04: 90.7%F2F % · 2025-05: 89.9%F2F % · 2025-06: 92.0%F2F % · 2025-07: 90.4%F2F % · 2025-08: 90.3%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 1.9%Phone % · 2024-03: 1.8%Phone % · 2024-04: 2.8%Phone % · 2024-05: 1.3%Phone % · 2024-06: 1.1%Phone % · 2024-07: 1.2%Phone % · 2024-08: 0.9%Phone % · 2024-09: 0.8%Phone % · 2024-10: 4.2%Phone % · 2024-11: 5.0%Phone % · 2024-12: 4.6%Phone % · 2025-01: 5.5%Phone % · 2025-02: 5.1%Phone % · 2025-03: 6.9%Phone % · 2025-04: 7.2%Phone % · 2025-05: 8.0%Phone % · 2025-06: 7.1%Phone % · 2025-07: 8.3%Phone % · 2025-08: 8.9%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-082,9453,5414,1384,7342023-08: 3,248 appointments2023-09: 3,658 appointments2023-10: 4,049 appointments2023-12: 3,118 appointments2024-01: 4,035 appointments2024-02: 4,014 appointments2024-03: 3,641 appointments2024-04: 3,554 appointments2024-05: 3,594 appointments2024-06: 3,274 appointments2024-07: 3,670 appointments2024-08: 3,515 appointments2024-09: 3,531 appointments2024-10: 4,561 appointments2024-11: 3,860 appointments2024-12: 3,508 appointments2025-01: 4,047 appointments2025-02: 3,574 appointments2025-03: 3,797 appointments2025-04: 3,521 appointments2025-05: 3,573 appointments2025-06: 3,835 appointments2025-07: 3,942 appointments2025-08: 3,476 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083213874525172023-08: 354.6 appts per 1,000 patients2023-09: 399.4 appts per 1,000 patients2023-10: 442.1 appts per 1,000 patients2023-12: 340.4 appts per 1,000 patients2024-01: 440.6 appts per 1,000 patients2024-02: 438.3 appts per 1,000 patients2024-03: 397.5 appts per 1,000 patients2024-04: 388 appts per 1,000 patients2024-05: 392.4 appts per 1,000 patients2024-06: 357.5 appts per 1,000 patients2024-07: 400.7 appts per 1,000 patients2024-08: 383.8 appts per 1,000 patients2024-09: 385.5 appts per 1,000 patients2024-10: 498 appts per 1,000 patients2024-11: 421.4 appts per 1,000 patients2024-12: 383 appts per 1,000 patients2025-01: 441.9 appts per 1,000 patients2025-02: 390.2 appts per 1,000 patients2025-03: 414.6 appts per 1,000 patients2025-04: 384.4 appts per 1,000 patients2025-05: 390.1 appts per 1,000 patients2025-06: 418.7 appts per 1,000 patients2025-07: 430.4 appts per 1,000 patients2025-08: 379.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 55.8%August 2023 · 1 day: 5.2%August 2023 · 2–7 days: 14.5%August 2023 · 8–14 days: 21.4%August 2023 · 15–21 days: 2.7%August 2023 · 22–28 days: 0.3%August 2023 · > 28 days: 0.3%September 2023 · Same day: 47.8%September 2023 · 1 day: 4.8%September 2023 · 2–7 days: 14.4%September 2023 · 8–14 days: 20.0%September 2023 · 15–21 days: 5.2%September 2023 · 22–28 days: 2.2%September 2023 · > 28 days: 5.6%October 2023 · Same day: 46.9%October 2023 · 1 day: 7.2%October 2023 · 2–7 days: 14.8%October 2023 · 8–14 days: 19.5%October 2023 · 15–21 days: 8.0%October 2023 · 22–28 days: 3.2%October 2023 · > 28 days: 0.4%December 2023 · Same day: 57.3%December 2023 · 1 day: 5.6%December 2023 · 2–7 days: 10.6%December 2023 · 8–14 days: 19.4%December 2023 · 15–21 days: 5.5%December 2023 · 22–28 days: 1.4%December 2023 · > 28 days: 0.2%January 2024 · Same day: 54.3%January 2024 · 1 day: 6.5%January 2024 · 2–7 days: 9.9%January 2024 · 8–14 days: 21.2%January 2024 · 15–21 days: 3.6%January 2024 · 22–28 days: 1.3%January 2024 · > 28 days: 3.2%February 2024 · Same day: 54.6%February 2024 · 1 day: 5.9%February 2024 · 2–7 days: 13.0%February 2024 · 8–14 days: 22.3%February 2024 · 15–21 days: 3.8%February 2024 · 22–28 days: 0.4%February 2024 · > 28 days: 0.1%March 2024 · Same day: 56.1%March 2024 · 1 day: 5.1%March 2024 · 2–7 days: 10.8%March 2024 · 8–14 days: 22.2%March 2024 · 15–21 days: 4.3%March 2024 · 22–28 days: 1.1%March 2024 · > 28 days: 0.4%April 2024 · Same day: 62.1%April 2024 · 1 day: 4.9%April 2024 · 2–7 days: 9.8%April 2024 · 8–14 days: 17.8%April 2024 · 15–21 days: 4.0%April 2024 · 22–28 days: 1.3%April 2024 · > 28 days: 0.1%May 2024 · Same day: 59.3%May 2024 · 1 day: 4.7%May 2024 · 2–7 days: 11.1%May 2024 · 8–14 days: 19.4%May 2024 · 15–21 days: 3.3%May 2024 · 22–28 days: 1.5%May 2024 · > 28 days: 0.7%June 2024 · Same day: 61.4%June 2024 · 1 day: 5.1%June 2024 · 2–7 days: 12.9%June 2024 · 8–14 days: 18.1%June 2024 · 15–21 days: 2.0%June 2024 · 22–28 days: 0.4%June 2024 · > 28 days: 0.2%July 2024 · Same day: 57.5%July 2024 · 1 day: 5.5%July 2024 · 2–7 days: 12.5%July 2024 · 8–14 days: 20.0%July 2024 · 15–21 days: 3.0%July 2024 · 22–28 days: 1.4%July 2024 · > 28 days: 0.1%August 2024 · Same day: 57.5%August 2024 · 1 day: 6.0%August 2024 · 2–7 days: 11.1%August 2024 · 8–14 days: 19.0%August 2024 · 15–21 days: 3.0%August 2024 · 22–28 days: 1.2%August 2024 · > 28 days: 2.3%September 2024 · Same day: 58.0%September 2024 · 1 day: 4.5%September 2024 · 2–7 days: 10.2%September 2024 · 8–14 days: 19.8%September 2024 · 15–21 days: 3.9%September 2024 · 22–28 days: 1.0%September 2024 · > 28 days: 2.7%October 2024 · Same day: 50.7%October 2024 · 1 day: 4.7%October 2024 · 2–7 days: 11.5%October 2024 · 8–14 days: 17.1%October 2024 · 15–21 days: 5.6%October 2024 · 22–28 days: 8.7%October 2024 · > 28 days: 1.8%November 2024 · Same day: 54.4%November 2024 · 1 day: 5.4%November 2024 · 2–7 days: 15.1%November 2024 · 8–14 days: 19.4%November 2024 · 15–21 days: 4.7%November 2024 · 22–28 days: 0.6%November 2024 · > 28 days: 0.3%December 2024 · Same day: 60.9%December 2024 · 1 day: 4.4%December 2024 · 2–7 days: 11.0%December 2024 · 8–14 days: 19.7%December 2024 · 15–21 days: 2.8%December 2024 · 22–28 days: 1.0%December 2024 · > 28 days: 0.3%January 2025 · Same day: 58.0%January 2025 · 1 day: 5.4%January 2025 · 2–7 days: 13.5%January 2025 · 8–14 days: 17.2%January 2025 · 15–21 days: 2.8%January 2025 · 22–28 days: 1.8%January 2025 · > 28 days: 1.3%February 2025 · Same day: 56.5%February 2025 · 1 day: 5.3%February 2025 · 2–7 days: 11.0%February 2025 · 8–14 days: 22.0%February 2025 · 15–21 days: 2.2%February 2025 · 22–28 days: 0.5%February 2025 · > 28 days: 2.4%March 2025 · Same day: 56.2%March 2025 · 1 day: 5.3%March 2025 · 2–7 days: 12.3%March 2025 · 8–14 days: 20.5%March 2025 · 15–21 days: 3.8%March 2025 · 22–28 days: 1.5%March 2025 · > 28 days: 0.3%April 2025 · Same day: 61.7%April 2025 · 1 day: 4.5%April 2025 · 2–7 days: 9.9%April 2025 · 8–14 days: 18.7%April 2025 · 15–21 days: 2.9%April 2025 · 22–28 days: 1.8%April 2025 · > 28 days: 0.6%May 2025 · Same day: 58.6%May 2025 · 1 day: 4.8%May 2025 · 2–7 days: 9.7%May 2025 · 8–14 days: 18.6%May 2025 · 15–21 days: 5.3%May 2025 · 22–28 days: 2.6%May 2025 · > 28 days: 0.4%June 2025 · Same day: 58.7%June 2025 · 1 day: 5.0%June 2025 · 2–7 days: 11.2%June 2025 · 8–14 days: 18.7%June 2025 · 15–21 days: 4.5%June 2025 · 22–28 days: 1.3%June 2025 · > 28 days: 0.6%July 2025 · Same day: 58.7%July 2025 · 1 day: 5.4%July 2025 · 2–7 days: 10.2%July 2025 · 8–14 days: 20.9%July 2025 · 15–21 days: 3.7%July 2025 · 22–28 days: 0.7%July 2025 · > 28 days: 0.4%August 2025 · Same day: 57.8%August 2025 · 1 day: 5.5%August 2025 · 2–7 days: 13.3%August 2025 · 8–14 days: 16.4%August 2025 · 15–21 days: 5.1%August 2025 · 22–28 days: 1.2%August 2025 · > 28 days: 0.5%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.1%
Face-to-face %-0.2%
Telephone %+4.6%
Same-day %0%
Appts per 1K-0.1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate has risen significantly by 48.3% compared to the practice's trailing average. This is the most notable change in the data, indicating a potential issue with patient attendance.

Several trends have emerged over the past few months. The DNA rate has shown a consistent upward trend, with notable increases in 2025-08, 2025-04, and 2025-02. Additionally, the telephone percentage has increased by 35.3% in 2025-03, suggesting a shift in how patients are scheduling appointments.

To investigate these trends, it would be prudent to review the DNA rate increases to understand the underlying causes. Additionally, examining the rise in telephone appointments could provide insights into any changes in patient preferences or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-05
value 89.9 · avg 94.8 ± 2.4
f2fPct2025-04
value 90.7 · avg 95.2 ± 2
phonePct2025-03
value 6.9 · avg 2.9 ± 1.8
f2fPct2025-03
value 91.6 · avg 95.7 ± 1.9
phonePct2025-01
value 5.5 · avg 2.1 ± 1.6
f2fPct2024-12
value 93.4 · avg 97.2 ± 1.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
2.9 → 4.3 (+48.3%)
dnaRate2025-04
2.8 → 4.1 (+46.4%)
phonePct2025-03
5.1 → 6.9 (+35.3%)
dnaRate2025-02
2.5 → 3.3 (+32%)
dnaRate2024-12
4 → 2.8 (-30%)
phonePct2024-10
0.8 → 4.2 (+425%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

8.39

Nurse FTE

0.43

Direct Patient Care FTE

1

Admin FTE

10.99

1 practices reporting · 100.0% coverage

Staff group mix

GP8.4 FTE · 40%
Nurse0.4 FTE · 2%
Direct Patient Care1.0 FTE · 5%
Admin11.0 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.39 FTE · 8 headcount
Partner5.07 FTE (60%) · 4 hc
Salaried1.40 FTE (17%) · 2 hc
Training (ST/F)1.92 FTE (23%) · 2 hc
Nurses0.43 FTE · 1 headcount
Practice Nurse0.43 FTE (100%) · 1 hc
Admin / Non-clinical10.99 FTE · 17 headcount
Management0.80 FTE (7%) · 1 hc
Reception / Admin8.87 FTE (81%) · 14 hc
Other1.32 FTE (12%) · 2 hc
Direct Patient Care1.00 FTE · 1 headcount
Other1.00 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 6 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 0 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 12 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 12 FTEAdmin · 2025-04: 12 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 12 FTEAdmin · 2025-07: 12 FTEAdmin · 2025-08: 12 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 11 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 12 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good90.8%
Phone easy27.0%
Website easy49.1%
100.0% coverage

Prescribing volume

1.14

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.