GP Practice

Shore Medical

J81012

Compare to

Registered patients

58,448

NHS Digital list size

GP FTE

35.84

NHS Digital workforce

Patients per GP FTE

1,631

Items per patient

1.44

prescribing volume

GPPS overall good

80.8%

patient experience

Access KPIs · August 2025

Same-day %

55.7%

Month: August 2025

Appts per 1K patients

547

all bookings (incl. triage)

Patient contacts per 1K

482

F2F + phone + video only

28+ day backlog

8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face37.6%
Telephone11.1%
Video / online39.4%
Triage41.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %55.7%43.0%+12.7%
Face-to-face %37.6%58.4%-20.8%
Telephone %11.1%21.9%-10.8%
Appts per 1K547.4479.7+67.7
Triage %41.2%8.7%+32.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080234669Same-day % · 2023-08: 39.0%Same-day % · 2023-09: 36.5%Same-day % · 2023-10: 33.0%Same-day % · 2023-12: 38.4%Same-day % · 2024-01: 36.8%Same-day % · 2024-02: 36.3%Same-day % · 2024-03: 36.8%Same-day % · 2024-04: 36.9%Same-day % · 2024-05: 36.9%Same-day % · 2024-06: 38.0%Same-day % · 2024-07: 37.7%Same-day % · 2024-08: 36.7%Same-day % · 2024-09: 37.0%Same-day % · 2024-10: 34.7%Same-day % · 2024-11: 40.8%Same-day % · 2024-12: 47.4%Same-day % · 2025-01: 51.8%Same-day % · 2025-02: 55.7%Same-day % · 2025-03: 54.7%Same-day % · 2025-04: 54.4%Same-day % · 2025-05: 54.4%Same-day % · 2025-06: 55.0%Same-day % · 2025-07: 53.6%Same-day % · 2025-08: 55.7%F2F % · 2023-08: 59.0%F2F % · 2023-09: 59.6%F2F % · 2023-10: 61.6%F2F % · 2023-12: 59.7%F2F % · 2024-01: 57.6%F2F % · 2024-02: 55.2%F2F % · 2024-03: 55.8%F2F % · 2024-04: 57.6%F2F % · 2024-05: 56.3%F2F % · 2024-06: 58.8%F2F % · 2024-07: 61.4%F2F % · 2024-08: 61.2%F2F % · 2024-09: 61.9%F2F % · 2024-10: 52.3%F2F % · 2024-11: 40.5%F2F % · 2024-12: 38.1%F2F % · 2025-01: 38.9%F2F % · 2025-02: 38.0%F2F % · 2025-03: 39.5%F2F % · 2025-04: 38.4%F2F % · 2025-05: 38.5%F2F % · 2025-06: 39.1%F2F % · 2025-07: 39.7%F2F % · 2025-08: 37.6%Phone % · 2023-08: 26.9%Phone % · 2023-09: 25.7%Phone % · 2023-10: 23.1%Phone % · 2023-12: 22.0%Phone % · 2024-01: 24.2%Phone % · 2024-02: 24.8%Phone % · 2024-03: 25.3%Phone % · 2024-04: 23.2%Phone % · 2024-05: 23.5%Phone % · 2024-06: 16.8%Phone % · 2024-07: 16.1%Phone % · 2024-08: 16.8%Phone % · 2024-09: 16.2%Phone % · 2024-10: 10.4%Phone % · 2024-11: 10.7%Phone % · 2024-12: 12.6%Phone % · 2025-01: 11.5%Phone % · 2025-02: 11.5%Phone % · 2025-03: 11.0%Phone % · 2025-04: 10.5%Phone % · 2025-05: 10.3%Phone % · 2025-06: 10.7%Phone % · 2025-07: 10.5%Phone % · 2025-08: 11.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 4.8%Video % · 2024-01: 4.6%Video % · 2024-02: 4.8%Video % · 2024-03: 4.2%Video % · 2024-04: 4.4%Video % · 2024-05: 4.4%Video % · 2024-06: 6.9%Video % · 2024-07: 6.6%Video % · 2024-08: 6.6%Video % · 2024-09: 6.5%Video % · 2024-10: 4.9%Video % · 2024-11: 4.5%Video % · 2024-12: 4.1%Video % · 2025-01: 26.0%Video % · 2025-02: 38.3%Video % · 2025-03: 37.2%Video % · 2025-04: 37.4%Video % · 2025-05: 38.9%Video % · 2025-06: 38.3%Video % · 2025-07: 38.1%Video % · 2025-08: 39.4%Triage % · 2023-08: 2.4%Triage % · 2023-09: 1.7%Triage % · 2023-10: 1.9%Triage % · 2023-12: 7.5%Triage % · 2024-01: 7.7%Triage % · 2024-02: 8.1%Triage % · 2024-03: 7.0%Triage % · 2024-04: 7.0%Triage % · 2024-05: 6.9%Triage % · 2024-06: 7.3%Triage % · 2024-07: 7.6%Triage % · 2024-08: 8.0%Triage % · 2024-09: 7.1%Triage % · 2024-10: 4.9%Triage % · 2024-11: 4.3%Triage % · 2024-12: 5.3%Triage % · 2025-01: 27.9%Triage % · 2025-02: 40.1%Triage % · 2025-03: 38.9%Triage % · 2025-04: 39.3%Triage % · 2025-05: 40.6%Triage % · 2025-06: 40.1%Triage % · 2025-07: 39.9%Triage % · 2025-08: 41.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0818,99327,44535,89744,3492023-08: 24,011 appointments2023-09: 23,756 appointments2023-10: 29,289 appointments2023-12: 21,741 appointments2024-01: 28,489 appointments2024-02: 26,158 appointments2024-03: 25,399 appointments2024-04: 27,128 appointments2024-05: 25,688 appointments2024-06: 23,283 appointments2024-07: 26,085 appointments2024-08: 21,447 appointments2024-09: 23,906 appointments2024-10: 39,663 appointments2024-11: 39,013 appointments2024-12: 34,848 appointments2025-01: 41,895 appointments2025-02: 35,840 appointments2025-03: 40,433 appointments2025-04: 36,662 appointments2025-05: 35,117 appointments2025-06: 37,424 appointments2025-07: 39,414 appointments2025-08: 31,994 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083254706147592023-08: 410.8 appts per 1,000 patients2023-09: 406.4 appts per 1,000 patients2023-10: 501.1 appts per 1,000 patients2023-12: 372 appts per 1,000 patients2024-01: 487.4 appts per 1,000 patients2024-02: 447.5 appts per 1,000 patients2024-03: 434.6 appts per 1,000 patients2024-04: 464.1 appts per 1,000 patients2024-05: 439.5 appts per 1,000 patients2024-06: 398.4 appts per 1,000 patients2024-07: 446.3 appts per 1,000 patients2024-08: 366.9 appts per 1,000 patients2024-09: 409 appts per 1,000 patients2024-10: 678.6 appts per 1,000 patients2024-11: 667.5 appts per 1,000 patients2024-12: 596.2 appts per 1,000 patients2025-01: 716.8 appts per 1,000 patients2025-02: 613.2 appts per 1,000 patients2025-03: 691.8 appts per 1,000 patients2025-04: 627.3 appts per 1,000 patients2025-05: 600.8 appts per 1,000 patients2025-06: 640.3 appts per 1,000 patients2025-07: 674.3 appts per 1,000 patients2025-08: 547.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 39.0%August 2023 · 1 day: 8.7%August 2023 · 2–7 days: 17.5%August 2023 · 8–14 days: 14.1%August 2023 · 15–21 days: 11.6%August 2023 · 22–28 days: 5.4%August 2023 · > 28 days: 3.7%September 2023 · Same day: 36.5%September 2023 · 1 day: 8.3%September 2023 · 2–7 days: 16.3%September 2023 · 8–14 days: 12.8%September 2023 · 15–21 days: 12.9%September 2023 · 22–28 days: 8.7%September 2023 · > 28 days: 4.6%October 2023 · Same day: 33.0%October 2023 · 1 day: 7.2%October 2023 · 2–7 days: 15.4%October 2023 · 8–14 days: 12.5%October 2023 · 15–21 days: 12.6%October 2023 · 22–28 days: 6.6%October 2023 · > 28 days: 12.6%December 2023 · Same day: 38.4%December 2023 · 1 day: 8.6%December 2023 · 2–7 days: 19.9%December 2023 · 8–14 days: 16.0%December 2023 · 15–21 days: 9.9%December 2023 · 22–28 days: 4.7%December 2023 · > 28 days: 2.6%January 2024 · Same day: 36.8%January 2024 · 1 day: 9.2%January 2024 · 2–7 days: 22.7%January 2024 · 8–14 days: 14.0%January 2024 · 15–21 days: 8.5%January 2024 · 22–28 days: 5.5%January 2024 · > 28 days: 3.3%February 2024 · Same day: 36.3%February 2024 · 1 day: 7.6%February 2024 · 2–7 days: 21.3%February 2024 · 8–14 days: 16.6%February 2024 · 15–21 days: 10.4%February 2024 · 22–28 days: 4.1%February 2024 · > 28 days: 3.6%March 2024 · Same day: 36.8%March 2024 · 1 day: 8.6%March 2024 · 2–7 days: 18.4%March 2024 · 8–14 days: 15.2%March 2024 · 15–21 days: 10.8%March 2024 · 22–28 days: 6.5%March 2024 · > 28 days: 3.8%April 2024 · Same day: 36.9%April 2024 · 1 day: 6.9%April 2024 · 2–7 days: 16.9%April 2024 · 8–14 days: 13.3%April 2024 · 15–21 days: 9.8%April 2024 · 22–28 days: 6.4%April 2024 · > 28 days: 9.8%May 2024 · Same day: 36.9%May 2024 · 1 day: 6.9%May 2024 · 2–7 days: 14.6%May 2024 · 8–14 days: 14.3%May 2024 · 15–21 days: 10.0%May 2024 · 22–28 days: 8.6%May 2024 · > 28 days: 8.8%June 2024 · Same day: 38.0%June 2024 · 1 day: 7.5%June 2024 · 2–7 days: 15.5%June 2024 · 8–14 days: 14.7%June 2024 · 15–21 days: 12.3%June 2024 · 22–28 days: 7.4%June 2024 · > 28 days: 4.6%July 2024 · Same day: 37.7%July 2024 · 1 day: 7.9%July 2024 · 2–7 days: 17.3%July 2024 · 8–14 days: 15.4%July 2024 · 15–21 days: 10.7%July 2024 · 22–28 days: 6.7%July 2024 · > 28 days: 4.2%August 2024 · Same day: 36.7%August 2024 · 1 day: 7.3%August 2024 · 2–7 days: 16.4%August 2024 · 8–14 days: 14.7%August 2024 · 15–21 days: 12.3%August 2024 · 22–28 days: 8.4%August 2024 · > 28 days: 4.2%September 2024 · Same day: 37.0%September 2024 · 1 day: 7.3%September 2024 · 2–7 days: 19.0%September 2024 · 8–14 days: 13.7%September 2024 · 15–21 days: 9.6%September 2024 · 22–28 days: 7.8%September 2024 · > 28 days: 5.7%October 2024 · Same day: 34.7%October 2024 · 1 day: 8.8%October 2024 · 2–7 days: 18.5%October 2024 · 8–14 days: 13.2%October 2024 · 15–21 days: 9.0%October 2024 · 22–28 days: 6.5%October 2024 · > 28 days: 9.3%November 2024 · Same day: 40.8%November 2024 · 1 day: 11.7%November 2024 · 2–7 days: 20.4%November 2024 · 8–14 days: 10.4%November 2024 · 15–21 days: 6.7%November 2024 · 22–28 days: 5.9%November 2024 · > 28 days: 4.1%December 2024 · Same day: 47.4%December 2024 · 1 day: 9.5%December 2024 · 2–7 days: 20.1%December 2024 · 8–14 days: 8.8%December 2024 · 15–21 days: 6.7%December 2024 · 22–28 days: 4.4%December 2024 · > 28 days: 3.2%January 2025 · Same day: 51.8%January 2025 · 1 day: 7.5%January 2025 · 2–7 days: 15.8%January 2025 · 8–14 days: 8.3%January 2025 · 15–21 days: 5.6%January 2025 · 22–28 days: 5.3%January 2025 · > 28 days: 5.6%February 2025 · Same day: 55.7%February 2025 · 1 day: 7.3%February 2025 · 2–7 days: 11.6%February 2025 · 8–14 days: 9.8%February 2025 · 15–21 days: 6.5%February 2025 · 22–28 days: 4.7%February 2025 · > 28 days: 4.3%March 2025 · Same day: 54.7%March 2025 · 1 day: 5.3%March 2025 · 2–7 days: 15.0%March 2025 · 8–14 days: 8.5%March 2025 · 15–21 days: 6.4%March 2025 · 22–28 days: 5.2%March 2025 · > 28 days: 4.9%April 2025 · Same day: 54.4%April 2025 · 1 day: 6.7%April 2025 · 2–7 days: 14.4%April 2025 · 8–14 days: 8.0%April 2025 · 15–21 days: 5.2%April 2025 · 22–28 days: 4.9%April 2025 · > 28 days: 6.3%May 2025 · Same day: 54.4%May 2025 · 1 day: 4.9%May 2025 · 2–7 days: 15.6%May 2025 · 8–14 days: 8.8%May 2025 · 15–21 days: 5.4%May 2025 · 22–28 days: 4.3%May 2025 · > 28 days: 6.7%June 2025 · Same day: 55.0%June 2025 · 1 day: 4.9%June 2025 · 2–7 days: 14.1%June 2025 · 8–14 days: 7.8%June 2025 · 15–21 days: 7.1%June 2025 · 22–28 days: 4.8%June 2025 · > 28 days: 6.3%July 2025 · Same day: 53.6%July 2025 · 1 day: 5.7%July 2025 · 2–7 days: 13.7%July 2025 · 8–14 days: 6.6%July 2025 · 15–21 days: 7.1%July 2025 · 22–28 days: 6.1%July 2025 · > 28 days: 7.2%August 2025 · Same day: 55.7%August 2025 · 1 day: 5.5%August 2025 · 2–7 days: 13.7%August 2025 · 8–14 days: 6.2%August 2025 · 15–21 days: 5.7%August 2025 · 22–28 days: 5.3%August 2025 · > 28 days: 8.0%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Very high demand (>500 appts/1K)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.5%
Face-to-face %-0.4%
Telephone %+0.2%
Same-day %+0.2%
Appts per 1K-2.5%
Triage %+0.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, Shore Medical saw a notable increase in DNA rate, rising by 1.6% compared to the practice's trailing average. This rise is the most significant change this month, indicating a potential issue with patient attendance.

Several trends are worth monitoring. The DNA rate has been increasing steadily, which could suggest a need for better patient engagement strategies. Additionally, the video appointment percentage saw a significant increase of 47.3% in February 2025, pointing to a possible shift in patient preference or operational changes.

To investigate these trends, the practice manager should review the February video appointment increase to understand if it aligns with any system changes or policy shifts. Additionally, examining the rising DNA rate could reveal underlying issues that need addressing to improve patient attendance.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-03
value 38.9 · avg 11.1 ± 10.6
sameDayPct2025-03
value 54.7 · avg 40.9 ± 6.6
triagePct2025-02
value 40.1 · avg 8.4 ± 6
sameDayPct2025-02
value 55.7 · avg 39.3 ± 4.9
dnaRate2025-02
value 2.1 · avg 3.2 ± 0.5
triagePct2025-01
value 27.9 · avg 6.8 ± 1.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-02
26 → 38.3 (+47.3%)
triagePct2025-02
27.9 → 40.1 (+43.7%)
videoPct2025-01
4.1 → 26 (+534.1%)
triagePct2025-01
5.3 → 27.9 (+425.7%)
phonePct2024-10
16.2 → 10.4 (-35.8%)
triagePct2024-10
7.1 → 4.9 (-31.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2017-02-14 · 110 months ago
  • Current rating is good, and the latest CQC assessment date is 2017-02-14 (110 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

35.84

Nurse FTE

24.93

Direct Patient Care FTE

25.43

Admin FTE

96.26

1 practices reporting · 100.0% coverage

Staff group mix

GP35.8 FTE · 20%
Nurse24.9 FTE · 14%
Direct Patient Care25.4 FTE · 14%
Admin96.3 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP35.84 FTE · 52 headcount
Partner16.21 FTE (45%) · 21 hc
Salaried12.59 FTE (35%) · 22 hc
Training (ST/F)6.61 FTE (18%) · 8 hc
Retainer0.43 FTE (1%) · 1 hc
Nurses24.94 FTE · 32 headcount
Practice Nurse8.56 FTE (34%) · 10 hc
Advanced / Specialist15.79 FTE (63%) · 21 hc
Other0.59 FTE (2%) · 1 hc
Admin / Non-clinical96.26 FTE · 127 headcount
Management6.87 FTE (7%) · 7 hc
Reception / Admin28.14 FTE (29%) · 40 hc
Other61.25 FTE (64%) · 80 hc
Direct Patient Care25.42 FTE · 34 headcount
Pharmacist6.39 FTE (25%) · 8 hc
HCA / Nursing Assistant10.61 FTE (42%) · 14 hc
Paramedic2.00 FTE (8%) · 2 hc
Other6.42 FTE (25%) · 10 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0394275108GP · 2024-03: 36 FTEGP · 2024-04: 37 FTEGP · 2024-05: 35 FTEGP · 2024-06: 35 FTEGP · 2024-07: 35 FTEGP · 2024-08: 37 FTEGP · 2024-09: 38 FTEGP · 2024-10: 37 FTEGP · 2024-11: 39 FTEGP · 2024-12: 39 FTEGP · 2025-01: 39 FTEGP · 2025-02: 37 FTEGP · 2025-03: 38 FTEGP · 2025-04: 38 FTEGP · 2025-05: 37 FTEGP · 2025-06: 39 FTEGP · 2025-07: 39 FTEGP · 2025-08: 37 FTEGP · 2025-09: 37 FTEGP · 2025-10: 36 FTEGP · 2025-11: 35 FTEGP · 2025-12: 35 FTEGP · 2026-01: 35 FTEGP · 2026-02: 36 FTEGP · 2026-03: 36 FTENurse · 2024-03: 19 FTENurse · 2024-04: 20 FTENurse · 2024-05: 20 FTENurse · 2024-06: 21 FTENurse · 2024-07: 21 FTENurse · 2024-08: 24 FTENurse · 2024-09: 24 FTENurse · 2024-10: 24 FTENurse · 2024-11: 27 FTENurse · 2024-12: 27 FTENurse · 2025-01: 27 FTENurse · 2025-02: 26 FTENurse · 2025-03: 26 FTENurse · 2025-04: 26 FTENurse · 2025-05: 26 FTENurse · 2025-06: 25 FTENurse · 2025-07: 25 FTENurse · 2025-08: 24 FTENurse · 2025-09: 24 FTENurse · 2025-10: 24 FTENurse · 2025-11: 25 FTENurse · 2025-12: 25 FTENurse · 2026-01: 26 FTENurse · 2026-02: 24 FTENurse · 2026-03: 25 FTEDPC · 2024-03: 19 FTEDPC · 2024-04: 20 FTEDPC · 2024-05: 20 FTEDPC · 2024-06: 19 FTEDPC · 2024-07: 19 FTEDPC · 2024-08: 21 FTEDPC · 2024-09: 21 FTEDPC · 2024-10: 21 FTEDPC · 2024-11: 21 FTEDPC · 2024-12: 21 FTEDPC · 2025-01: 21 FTEDPC · 2025-02: 20 FTEDPC · 2025-03: 20 FTEDPC · 2025-04: 20 FTEDPC · 2025-05: 20 FTEDPC · 2025-06: 20 FTEDPC · 2025-07: 24 FTEDPC · 2025-08: 23 FTEDPC · 2025-09: 23 FTEDPC · 2025-10: 23 FTEDPC · 2025-11: 23 FTEDPC · 2025-12: 24 FTEDPC · 2026-01: 24 FTEDPC · 2026-02: 25 FTEDPC · 2026-03: 25 FTEAdmin · 2024-03: 78 FTEAdmin · 2024-04: 82 FTEAdmin · 2024-05: 82 FTEAdmin · 2024-06: 77 FTEAdmin · 2024-07: 77 FTEAdmin · 2024-08: 85 FTEAdmin · 2024-09: 84 FTEAdmin · 2024-10: 84 FTEAdmin · 2024-11: 89 FTEAdmin · 2024-12: 88 FTEAdmin · 2025-01: 88 FTEAdmin · 2025-02: 86 FTEAdmin · 2025-03: 85 FTEAdmin · 2025-04: 87 FTEAdmin · 2025-05: 87 FTEAdmin · 2025-06: 87 FTEAdmin · 2025-07: 90 FTEAdmin · 2025-08: 93 FTEAdmin · 2025-09: 95 FTEAdmin · 2025-10: 95 FTEAdmin · 2025-11: 96 FTEAdmin · 2025-12: 95 FTEAdmin · 2026-01: 97 FTEAdmin · 2026-02: 99 FTEAdmin · 2026-03: 96 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good80.8%
Phone easy24.9%
Website easy42.7%
100.0% coverage

Prescribing volume

1.44

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.