GP Practice

Gillingham Medical Practice

J81081

Compare to

Registered patients

13,331

NHS Digital list size

GP FTE

5.17

NHS Digital workforce

Patients per GP FTE

2,579

Items per patient

1.75

prescribing volume

GPPS overall good

76.6%

patient experience

Access KPIs · August 2025

Same-day %

31.4%

Month: August 2025

Appts per 1K patients

413

all bookings (incl. triage)

Patient contacts per 1K

379

F2F + phone + video only

28+ day backlog

12.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face65.3%
Telephone26.5%
Triage30.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %31.4%43.0%-11.6%
Face-to-face %65.3%58.4%+6.9%
Telephone %26.5%21.9%+4.6%
Appts per 1K412.8479.7-66.9
Triage %30.8%8.7%+22.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-0803469103Same-day % · 2023-08: 44.2%Same-day % · 2023-09: 31.8%Same-day % · 2023-10: 28.2%Same-day % · 2023-12: 40.3%Same-day % · 2024-01: 36.6%Same-day % · 2024-02: 36.8%Same-day % · 2024-03: 31.7%Same-day % · 2024-04: 37.1%Same-day % · 2024-05: 37.4%Same-day % · 2024-06: 33.5%Same-day % · 2024-07: 35.9%Same-day % · 2024-08: 38.5%Same-day % · 2024-09: 31.1%Same-day % · 2024-10: 22.6%Same-day % · 2024-11: 32.4%Same-day % · 2024-12: 33.1%Same-day % · 2025-01: 31.6%Same-day % · 2025-02: 30.6%Same-day % · 2025-03: 29.3%Same-day % · 2025-04: 31.1%Same-day % · 2025-05: 27.6%Same-day % · 2025-06: 27.6%Same-day % · 2025-07: 26.0%Same-day % · 2025-08: 31.4%F2F % · 2023-08: 90.8%F2F % · 2023-09: 91.4%F2F % · 2023-10: 92.2%F2F % · 2023-12: 90.2%F2F % · 2024-01: 88.2%F2F % · 2024-02: 84.4%F2F % · 2024-03: 86.8%F2F % · 2024-04: 86.8%F2F % · 2024-05: 88.5%F2F % · 2024-06: 80.9%F2F % · 2024-07: 76.0%F2F % · 2024-08: 72.0%F2F % · 2024-09: 78.2%F2F % · 2024-10: 84.1%F2F % · 2024-11: 77.3%F2F % · 2024-12: 75.1%F2F % · 2025-01: 72.3%F2F % · 2025-02: 72.9%F2F % · 2025-03: 74.1%F2F % · 2025-04: 72.4%F2F % · 2025-05: 74.2%F2F % · 2025-06: 67.9%F2F % · 2025-07: 70.0%F2F % · 2025-08: 65.3%Phone % · 2023-08: 1.2%Phone % · 2023-09: 1.6%Phone % · 2023-10: 1.7%Phone % · 2023-12: 3.5%Phone % · 2024-01: 4.6%Phone % · 2024-02: 5.2%Phone % · 2024-03: 4.3%Phone % · 2024-04: 4.7%Phone % · 2024-05: 4.1%Phone % · 2024-06: 13.4%Phone % · 2024-07: 18.9%Phone % · 2024-08: 20.9%Phone % · 2024-09: 16.9%Phone % · 2024-10: 12.0%Phone % · 2024-11: 18.5%Phone % · 2024-12: 20.2%Phone % · 2025-01: 21.0%Phone % · 2025-02: 20.5%Phone % · 2025-03: 20.7%Phone % · 2025-04: 21.6%Phone % · 2025-05: 20.3%Phone % · 2025-06: 26.4%Phone % · 2025-07: 23.9%Phone % · 2025-08: 26.5%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.1%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 1.2%Triage % · 2023-09: 1.8%Triage % · 2023-10: 1.6%Triage % · 2023-12: 2.6%Triage % · 2024-01: 3.1%Triage % · 2024-02: 4.1%Triage % · 2024-03: 4.5%Triage % · 2024-04: 4.2%Triage % · 2024-05: 3.9%Triage % · 2024-06: 17.9%Triage % · 2024-07: 27.1%Triage % · 2024-08: 27.3%Triage % · 2024-09: 22.5%Triage % · 2024-10: 17.3%Triage % · 2024-11: 28.3%Triage % · 2024-12: 27.0%Triage % · 2025-01: 25.5%Triage % · 2025-02: 25.7%Triage % · 2025-03: 24.5%Triage % · 2025-04: 24.7%Triage % · 2025-05: 25.2%Triage % · 2025-06: 27.0%Triage % · 2025-07: 27.0%Triage % · 2025-08: 30.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-084,8477,1079,36811,6282023-08: 6,883 appointments2023-09: 7,614 appointments2023-10: 9,967 appointments2023-12: 5,864 appointments2024-01: 7,806 appointments2024-02: 7,022 appointments2024-03: 6,599 appointments2024-04: 6,726 appointments2024-05: 6,954 appointments2024-06: 6,564 appointments2024-07: 7,007 appointments2024-08: 5,961 appointments2024-09: 7,357 appointments2024-10: 10,972 appointments2024-11: 7,058 appointments2024-12: 6,777 appointments2025-01: 7,628 appointments2025-02: 6,940 appointments2025-03: 7,700 appointments2025-04: 6,647 appointments2025-05: 6,976 appointments2025-06: 6,814 appointments2025-07: 7,050 appointments2025-08: 5,503 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083645337038722023-08: 516.3 appts per 1,000 patients2023-09: 571.1 appts per 1,000 patients2023-10: 747.7 appts per 1,000 patients2023-12: 439.9 appts per 1,000 patients2024-01: 585.6 appts per 1,000 patients2024-02: 526.7 appts per 1,000 patients2024-03: 495 appts per 1,000 patients2024-04: 504.5 appts per 1,000 patients2024-05: 521.6 appts per 1,000 patients2024-06: 492.4 appts per 1,000 patients2024-07: 525.6 appts per 1,000 patients2024-08: 447.2 appts per 1,000 patients2024-09: 551.9 appts per 1,000 patients2024-10: 823 appts per 1,000 patients2024-11: 529.4 appts per 1,000 patients2024-12: 508.4 appts per 1,000 patients2025-01: 572.2 appts per 1,000 patients2025-02: 520.6 appts per 1,000 patients2025-03: 577.6 appts per 1,000 patients2025-04: 498.6 appts per 1,000 patients2025-05: 523.3 appts per 1,000 patients2025-06: 511.1 appts per 1,000 patients2025-07: 528.8 appts per 1,000 patients2025-08: 412.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 44.2%August 2023 · 1 day: 7.1%August 2023 · 2–7 days: 12.8%August 2023 · 8–14 days: 9.2%August 2023 · 15–21 days: 8.5%August 2023 · 22–28 days: 10.5%August 2023 · > 28 days: 7.7%September 2023 · Same day: 31.8%September 2023 · 1 day: 6.3%September 2023 · 2–7 days: 13.2%September 2023 · 8–14 days: 10.2%September 2023 · 15–21 days: 16.0%September 2023 · 22–28 days: 15.7%September 2023 · > 28 days: 6.8%October 2023 · Same day: 28.2%October 2023 · 1 day: 5.0%October 2023 · 2–7 days: 12.2%October 2023 · 8–14 days: 10.5%October 2023 · 15–21 days: 11.3%October 2023 · 22–28 days: 15.4%October 2023 · > 28 days: 17.5%December 2023 · Same day: 40.3%December 2023 · 1 day: 7.2%December 2023 · 2–7 days: 14.2%December 2023 · 8–14 days: 9.2%December 2023 · 15–21 days: 10.0%December 2023 · 22–28 days: 10.4%December 2023 · > 28 days: 8.6%January 2024 · Same day: 36.6%January 2024 · 1 day: 7.9%January 2024 · 2–7 days: 16.7%January 2024 · 8–14 days: 10.2%January 2024 · 15–21 days: 8.3%January 2024 · 22–28 days: 6.5%January 2024 · > 28 days: 13.8%February 2024 · Same day: 36.8%February 2024 · 1 day: 9.1%February 2024 · 2–7 days: 16.6%February 2024 · 8–14 days: 8.5%February 2024 · 15–21 days: 11.3%February 2024 · 22–28 days: 11.0%February 2024 · > 28 days: 6.7%March 2024 · Same day: 31.7%March 2024 · 1 day: 8.2%March 2024 · 2–7 days: 18.4%March 2024 · 8–14 days: 12.2%March 2024 · 15–21 days: 7.6%March 2024 · 22–28 days: 13.2%March 2024 · > 28 days: 8.8%April 2024 · Same day: 37.1%April 2024 · 1 day: 6.4%April 2024 · 2–7 days: 13.8%April 2024 · 8–14 days: 10.8%April 2024 · 15–21 days: 8.4%April 2024 · 22–28 days: 9.4%April 2024 · > 28 days: 14.1%May 2024 · Same day: 37.4%May 2024 · 1 day: 7.2%May 2024 · 2–7 days: 14.7%May 2024 · 8–14 days: 11.6%May 2024 · 15–21 days: 10.8%May 2024 · 22–28 days: 8.9%May 2024 · > 28 days: 9.4%June 2024 · Same day: 33.5%June 2024 · 1 day: 6.6%June 2024 · 2–7 days: 17.7%June 2024 · 8–14 days: 15.0%June 2024 · 15–21 days: 11.3%June 2024 · 22–28 days: 7.4%June 2024 · > 28 days: 8.6%July 2024 · Same day: 35.9%July 2024 · 1 day: 6.7%July 2024 · 2–7 days: 15.2%July 2024 · 8–14 days: 14.7%July 2024 · 15–21 days: 10.0%July 2024 · 22–28 days: 9.4%July 2024 · > 28 days: 8.1%August 2024 · Same day: 38.5%August 2024 · 1 day: 5.1%August 2024 · 2–7 days: 11.6%August 2024 · 8–14 days: 13.8%August 2024 · 15–21 days: 9.6%August 2024 · 22–28 days: 9.2%August 2024 · > 28 days: 12.1%September 2024 · Same day: 31.1%September 2024 · 1 day: 5.6%September 2024 · 2–7 days: 12.3%September 2024 · 8–14 days: 12.5%September 2024 · 15–21 days: 12.5%September 2024 · 22–28 days: 10.2%September 2024 · > 28 days: 15.8%October 2024 · Same day: 22.6%October 2024 · 1 day: 5.9%October 2024 · 2–7 days: 9.3%October 2024 · 8–14 days: 8.7%October 2024 · 15–21 days: 14.3%October 2024 · 22–28 days: 21.9%October 2024 · > 28 days: 17.3%November 2024 · Same day: 32.4%November 2024 · 1 day: 8.6%November 2024 · 2–7 days: 12.9%November 2024 · 8–14 days: 10.2%November 2024 · 15–21 days: 12.5%November 2024 · 22–28 days: 13.6%November 2024 · > 28 days: 9.8%December 2024 · Same day: 33.1%December 2024 · 1 day: 7.9%December 2024 · 2–7 days: 14.9%December 2024 · 8–14 days: 11.0%December 2024 · 15–21 days: 10.3%December 2024 · 22–28 days: 14.9%December 2024 · > 28 days: 8.0%January 2025 · Same day: 31.6%January 2025 · 1 day: 8.9%January 2025 · 2–7 days: 15.5%January 2025 · 8–14 days: 16.3%January 2025 · 15–21 days: 9.5%January 2025 · 22–28 days: 8.8%January 2025 · > 28 days: 9.5%February 2025 · Same day: 30.6%February 2025 · 1 day: 10.2%February 2025 · 2–7 days: 15.4%February 2025 · 8–14 days: 13.4%February 2025 · 15–21 days: 16.4%February 2025 · 22–28 days: 7.9%February 2025 · > 28 days: 6.0%March 2025 · Same day: 29.3%March 2025 · 1 day: 8.7%March 2025 · 2–7 days: 12.6%March 2025 · 8–14 days: 10.7%March 2025 · 15–21 days: 20.3%March 2025 · 22–28 days: 10.8%March 2025 · > 28 days: 7.5%April 2025 · Same day: 31.1%April 2025 · 1 day: 10.2%April 2025 · 2–7 days: 10.6%April 2025 · 8–14 days: 10.4%April 2025 · 15–21 days: 13.0%April 2025 · 22–28 days: 15.2%April 2025 · > 28 days: 9.5%May 2025 · Same day: 27.6%May 2025 · 1 day: 11.0%May 2025 · 2–7 days: 13.7%May 2025 · 8–14 days: 11.0%May 2025 · 15–21 days: 14.2%May 2025 · 22–28 days: 12.2%May 2025 · > 28 days: 10.4%June 2025 · Same day: 27.6%June 2025 · 1 day: 11.3%June 2025 · 2–7 days: 14.4%June 2025 · 8–14 days: 9.8%June 2025 · 15–21 days: 12.2%June 2025 · 22–28 days: 16.2%June 2025 · > 28 days: 8.4%July 2025 · Same day: 26.0%July 2025 · 1 day: 13.8%July 2025 · 2–7 days: 12.9%July 2025 · 8–14 days: 10.0%July 2025 · 15–21 days: 10.2%July 2025 · 22–28 days: 13.6%July 2025 · > 28 days: 13.5%August 2025 · Same day: 31.4%August 2025 · 1 day: 13.3%August 2025 · 2–7 days: 10.4%August 2025 · 8–14 days: 7.7%August 2025 · 15–21 days: 8.7%August 2025 · 22–28 days: 16.1%August 2025 · > 28 days: 12.3%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 68/100
  • High demand (>400 appts/1K)
  • Low same-day access (28.3%)
  • High long-wait rate (11.4% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.2%
Face-to-face %-2.3%
Telephone %+5.2%
Same-day %-0.5%
Appts per 1K-4.2%
Triage %+4.3%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 65.3%, significantly below the practice's trailing average of 74.2%. This is the most notable deviation from the usual pattern.

Several trends and step changes are worth investigating. The triage percentage has risen by 4.3% over the past months, indicating a possible shift in how appointments are being managed. The telephone percentage has increased by 5.2%, with a 30% jump in June. These changes could reflect a change in workflow or recording policy.

To confirm these signals, review whether the increase in telephone consultations in June aligns with any system changes or staff adjustments. Also, verify if the drop in face-to-face appointments is due to operational pressures or a change in patient preference.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 30.8 · avg 25.2 ± 2.8
f2fPct2025-08
value 65.3 · avg 74.2 ± 4
phonePct2025-06
value 26.4 · avg 18.7 ± 3
f2fPct2025-06
value 67.9 · avg 75.8 ± 3.6
sameDayPct2024-10
value 22.6 · avg 34.9 ± 3.4
total2024-10
value 10972 · avg 7120.1 ± 1024
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-06
20.3 → 26.4 (+30%)
videoPct2025-03
0.1 → 0 (-100%)
phonePct2024-11
12 → 18.5 (+54.2%)
triagePct2024-11
17.3 → 28.3 (+64.1%)
phonePct2024-07
13.4 → 18.9 (+41%)
triagePct2024-07
17.9 → 27.1 (+51.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-09-01 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-09-01.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

5.17

Nurse FTE

7.81

Direct Patient Care FTE

2.51

Admin FTE

14.26

1 practices reporting · 100.0% coverage

Staff group mix

GP5.2 FTE · 17%
Nurse7.8 FTE · 26%
Direct Patient Care2.5 FTE · 8%
Admin14.3 FTE · 48%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.17 FTE · 9 headcount
Partner2.86 FTE (55%) · 5 hc
Salaried1.47 FTE (28%) · 2 hc
Retainer0.84 FTE (16%) · 2 hc
Nurses7.82 FTE · 11 headcount
Practice Nurse2.99 FTE (38%) · 4 hc
Advanced / Specialist4.03 FTE (52%) · 6 hc
Other0.80 FTE (10%) · 1 hc
Admin / Non-clinical14.26 FTE · 19 headcount
Management2.86 FTE (20%) · 3 hc
Reception / Admin9.40 FTE (66%) · 13 hc
Other2.00 FTE (14%) · 3 hc
Direct Patient Care2.51 FTE · 3 headcount
HCA / Nursing Assistant2.51 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03161217GP · 2024-03: 7 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 6 FTEGP · 2024-07: 7 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 6 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 5 FTEGP · 2025-09: 6 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 7 FTENurse · 2024-10: 8 FTENurse · 2024-11: 8 FTENurse · 2024-12: 8 FTENurse · 2025-01: 8 FTENurse · 2025-02: 8 FTENurse · 2025-03: 8 FTENurse · 2025-04: 8 FTENurse · 2025-05: 8 FTENurse · 2025-06: 8 FTENurse · 2025-07: 8 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 8 FTENurse · 2025-11: 8 FTENurse · 2025-12: 6 FTENurse · 2026-01: 6 FTENurse · 2026-02: 6 FTENurse · 2026-03: 8 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 15 FTEAdmin · 2024-06: 15 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 15 FTEAdmin · 2024-10: 15 FTEAdmin · 2024-11: 15 FTEAdmin · 2024-12: 15 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 14 FTEAdmin · 2025-03: 14 FTEAdmin · 2025-04: 14 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 14 FTEAdmin · 2025-09: 14 FTEAdmin · 2025-10: 14 FTEAdmin · 2025-11: 14 FTEAdmin · 2025-12: 14 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good76.6%
Phone easy21.5%
Website easy52.6%
100.0% coverage

Prescribing volume

1.75

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.