GP Practice

Poundbury Doctors Surgery

J81082

Compare to

Registered patients

8,119

NHS Digital list size

GP FTE

4.45

NHS Digital workforce

Patients per GP FTE

1,824

Items per patient

4.81

prescribing volume

GPPS overall good

88.1%

patient experience

Access KPIs · August 2025

Same-day %

39.9%

Month: August 2025

Appts per 1K patients

407

all bookings (incl. triage)

Patient contacts per 1K

401

F2F + phone + video only

28+ day backlog

13.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face64.8%
Telephone33.6%
Triage5.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %39.9%43.0%-3.1%
Face-to-face %64.8%58.4%+6.4%
Telephone %33.6%21.9%+11.7%
Appts per 1K407.3479.7-72.4
Triage %5.0%8.7%-3.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-0803469103Same-day % · 2023-08: 37.1%Same-day % · 2023-09: 30.8%Same-day % · 2023-10: 31.7%Same-day % · 2023-12: 41.8%Same-day % · 2024-01: 38.4%Same-day % · 2024-02: 39.0%Same-day % · 2024-03: 39.8%Same-day % · 2024-04: 38.8%Same-day % · 2024-05: 36.9%Same-day % · 2024-06: 38.0%Same-day % · 2024-07: 38.5%Same-day % · 2024-08: 37.1%Same-day % · 2024-09: 36.0%Same-day % · 2024-10: 22.8%Same-day % · 2024-11: 37.7%Same-day % · 2024-12: 39.7%Same-day % · 2025-01: 41.2%Same-day % · 2025-02: 41.5%Same-day % · 2025-03: 40.5%Same-day % · 2025-04: 39.8%Same-day % · 2025-05: 40.5%Same-day % · 2025-06: 38.4%Same-day % · 2025-07: 34.6%Same-day % · 2025-08: 39.9%F2F % · 2023-08: 90.9%F2F % · 2023-09: 91.1%F2F % · 2023-10: 92.4%F2F % · 2023-12: 90.4%F2F % · 2024-01: 90.0%F2F % · 2024-02: 90.5%F2F % · 2024-03: 89.7%F2F % · 2024-04: 90.1%F2F % · 2024-05: 88.2%F2F % · 2024-06: 86.4%F2F % · 2024-07: 88.6%F2F % · 2024-08: 87.6%F2F % · 2024-09: 86.9%F2F % · 2024-10: 89.8%F2F % · 2024-11: 83.8%F2F % · 2024-12: 85.7%F2F % · 2025-01: 86.2%F2F % · 2025-02: 68.2%F2F % · 2025-03: 69.3%F2F % · 2025-04: 67.9%F2F % · 2025-05: 66.7%F2F % · 2025-06: 67.2%F2F % · 2025-07: 68.7%F2F % · 2025-08: 64.8%Phone % · 2023-08: 6.9%Phone % · 2023-09: 6.7%Phone % · 2023-10: 5.7%Phone % · 2023-12: 7.6%Phone % · 2024-01: 8.3%Phone % · 2024-02: 7.9%Phone % · 2024-03: 7.5%Phone % · 2024-04: 7.5%Phone % · 2024-05: 9.5%Phone % · 2024-06: 10.3%Phone % · 2024-07: 9.0%Phone % · 2024-08: 10.3%Phone % · 2024-09: 10.5%Phone % · 2024-10: 8.6%Phone % · 2024-11: 13.6%Phone % · 2024-12: 12.2%Phone % · 2025-01: 11.9%Phone % · 2025-02: 30.8%Phone % · 2025-03: 29.8%Phone % · 2025-04: 31.0%Phone % · 2025-05: 31.6%Phone % · 2025-06: 31.6%Phone % · 2025-07: 29.9%Phone % · 2025-08: 33.6%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 26.1%Triage % · 2023-09: 19.2%Triage % · 2023-10: 19.0%Triage % · 2023-12: 24.7%Triage % · 2024-01: 23.7%Triage % · 2024-02: 24.3%Triage % · 2024-03: 24.2%Triage % · 2024-04: 25.4%Triage % · 2024-05: 22.0%Triage % · 2024-06: 23.4%Triage % · 2024-07: 24.1%Triage % · 2024-08: 24.5%Triage % · 2024-09: 23.0%Triage % · 2024-10: 14.0%Triage % · 2024-11: 22.7%Triage % · 2024-12: 23.3%Triage % · 2025-01: 25.6%Triage % · 2025-02: 6.1%Triage % · 2025-03: 6.1%Triage % · 2025-04: 6.4%Triage % · 2025-05: 4.7%Triage % · 2025-06: 5.8%Triage % · 2025-07: 4.3%Triage % · 2025-08: 5.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-082,7214,7386,7568,7732023-08: 4,006 appointments2023-09: 5,367 appointments2023-10: 5,797 appointments2023-12: 3,784 appointments2024-01: 4,700 appointments2024-02: 4,614 appointments2024-03: 4,468 appointments2024-04: 4,460 appointments2024-05: 4,708 appointments2024-06: 4,275 appointments2024-07: 4,978 appointments2024-08: 4,170 appointments2024-09: 4,727 appointments2024-10: 8,187 appointments2024-11: 4,946 appointments2024-12: 4,459 appointments2025-01: 4,543 appointments2025-02: 4,348 appointments2025-03: 4,442 appointments2025-04: 4,146 appointments2025-05: 3,443 appointments2025-06: 3,990 appointments2025-07: 4,196 appointments2025-08: 3,307 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083355848321,0812023-08: 493.4 appts per 1,000 patients2023-09: 661 appts per 1,000 patients2023-10: 714 appts per 1,000 patients2023-12: 466.1 appts per 1,000 patients2024-01: 578.9 appts per 1,000 patients2024-02: 568.3 appts per 1,000 patients2024-03: 550.3 appts per 1,000 patients2024-04: 549.3 appts per 1,000 patients2024-05: 579.9 appts per 1,000 patients2024-06: 526.5 appts per 1,000 patients2024-07: 613.1 appts per 1,000 patients2024-08: 513.6 appts per 1,000 patients2024-09: 582.2 appts per 1,000 patients2024-10: 1,008.4 appts per 1,000 patients2024-11: 609.2 appts per 1,000 patients2024-12: 549.2 appts per 1,000 patients2025-01: 559.6 appts per 1,000 patients2025-02: 535.5 appts per 1,000 patients2025-03: 547.1 appts per 1,000 patients2025-04: 510.7 appts per 1,000 patients2025-05: 424.1 appts per 1,000 patients2025-06: 491.4 appts per 1,000 patients2025-07: 516.8 appts per 1,000 patients2025-08: 407.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 37.1%August 2023 · 1 day: 5.0%August 2023 · 2–7 days: 13.8%August 2023 · 8–14 days: 19.4%August 2023 · 15–21 days: 8.2%August 2023 · 22–28 days: 7.1%August 2023 · > 28 days: 9.3%September 2023 · Same day: 30.8%September 2023 · 1 day: 5.7%September 2023 · 2–7 days: 16.3%September 2023 · 8–14 days: 11.3%September 2023 · 15–21 days: 8.2%September 2023 · 22–28 days: 7.8%September 2023 · > 28 days: 20.0%October 2023 · Same day: 31.7%October 2023 · 1 day: 5.8%October 2023 · 2–7 days: 18.3%October 2023 · 8–14 days: 11.6%October 2023 · 15–21 days: 7.7%October 2023 · 22–28 days: 5.8%October 2023 · > 28 days: 19.1%December 2023 · Same day: 41.8%December 2023 · 1 day: 8.0%December 2023 · 2–7 days: 16.6%December 2023 · 8–14 days: 11.4%December 2023 · 15–21 days: 8.1%December 2023 · 22–28 days: 4.9%December 2023 · > 28 days: 9.2%January 2024 · Same day: 38.4%January 2024 · 1 day: 5.8%January 2024 · 2–7 days: 19.4%January 2024 · 8–14 days: 13.3%January 2024 · 15–21 days: 8.0%January 2024 · 22–28 days: 5.9%January 2024 · > 28 days: 9.1%February 2024 · Same day: 39.0%February 2024 · 1 day: 7.0%February 2024 · 2–7 days: 18.2%February 2024 · 8–14 days: 14.2%February 2024 · 15–21 days: 8.7%February 2024 · 22–28 days: 6.0%February 2024 · > 28 days: 6.9%March 2024 · Same day: 39.8%March 2024 · 1 day: 8.3%March 2024 · 2–7 days: 19.1%March 2024 · 8–14 days: 12.6%March 2024 · 15–21 days: 7.1%March 2024 · 22–28 days: 5.7%March 2024 · > 28 days: 7.4%April 2024 · Same day: 38.8%April 2024 · 1 day: 6.3%April 2024 · 2–7 days: 14.7%April 2024 · 8–14 days: 13.3%April 2024 · 15–21 days: 8.3%April 2024 · 22–28 days: 8.2%April 2024 · > 28 days: 10.4%May 2024 · Same day: 36.9%May 2024 · 1 day: 6.6%May 2024 · 2–7 days: 13.7%May 2024 · 8–14 days: 17.3%May 2024 · 15–21 days: 8.8%May 2024 · 22–28 days: 7.1%May 2024 · > 28 days: 9.6%June 2024 · Same day: 38.0%June 2024 · 1 day: 7.0%June 2024 · 2–7 days: 17.0%June 2024 · 8–14 days: 13.4%June 2024 · 15–21 days: 7.3%June 2024 · 22–28 days: 5.3%June 2024 · > 28 days: 12.0%July 2024 · Same day: 38.5%July 2024 · 1 day: 7.7%July 2024 · 2–7 days: 17.5%July 2024 · 8–14 days: 10.0%July 2024 · 15–21 days: 7.9%July 2024 · 22–28 days: 7.1%July 2024 · > 28 days: 11.2%August 2024 · Same day: 37.1%August 2024 · 1 day: 8.2%August 2024 · 2–7 days: 17.3%August 2024 · 8–14 days: 11.3%August 2024 · 15–21 days: 7.3%August 2024 · 22–28 days: 7.0%August 2024 · > 28 days: 11.9%September 2024 · Same day: 36.0%September 2024 · 1 day: 4.9%September 2024 · 2–7 days: 14.2%September 2024 · 8–14 days: 19.6%September 2024 · 15–21 days: 7.4%September 2024 · 22–28 days: 6.4%September 2024 · > 28 days: 11.5%October 2024 · Same day: 22.8%October 2024 · 1 day: 4.6%October 2024 · 2–7 days: 10.2%October 2024 · 8–14 days: 11.8%October 2024 · 15–21 days: 6.9%October 2024 · 22–28 days: 9.9%October 2024 · > 28 days: 33.9%November 2024 · Same day: 37.7%November 2024 · 1 day: 6.1%November 2024 · 2–7 days: 13.2%November 2024 · 8–14 days: 17.0%November 2024 · 15–21 days: 9.4%November 2024 · 22–28 days: 7.9%November 2024 · > 28 days: 8.7%December 2024 · Same day: 39.7%December 2024 · 1 day: 5.6%December 2024 · 2–7 days: 10.8%December 2024 · 8–14 days: 16.3%December 2024 · 15–21 days: 8.6%December 2024 · 22–28 days: 6.9%December 2024 · > 28 days: 12.1%January 2025 · Same day: 41.2%January 2025 · 1 day: 6.9%January 2025 · 2–7 days: 12.7%January 2025 · 8–14 days: 12.2%January 2025 · 15–21 days: 9.0%January 2025 · 22–28 days: 7.6%January 2025 · > 28 days: 10.4%February 2025 · Same day: 41.5%February 2025 · 1 day: 6.5%February 2025 · 2–7 days: 13.0%February 2025 · 8–14 days: 10.8%February 2025 · 15–21 days: 5.2%February 2025 · 22–28 days: 12.7%February 2025 · > 28 days: 10.3%March 2025 · Same day: 40.5%March 2025 · 1 day: 5.8%March 2025 · 2–7 days: 11.8%March 2025 · 8–14 days: 10.1%March 2025 · 15–21 days: 9.6%March 2025 · 22–28 days: 11.1%March 2025 · > 28 days: 11.0%April 2025 · Same day: 39.8%April 2025 · 1 day: 6.0%April 2025 · 2–7 days: 12.1%April 2025 · 8–14 days: 10.8%April 2025 · 15–21 days: 10.9%April 2025 · 22–28 days: 7.4%April 2025 · > 28 days: 13.0%May 2025 · Same day: 40.5%May 2025 · 1 day: 7.8%May 2025 · 2–7 days: 13.3%May 2025 · 8–14 days: 11.1%May 2025 · 15–21 days: 6.7%May 2025 · 22–28 days: 5.8%May 2025 · > 28 days: 14.8%June 2025 · Same day: 38.4%June 2025 · 1 day: 6.9%June 2025 · 2–7 days: 15.6%June 2025 · 8–14 days: 10.1%June 2025 · 15–21 days: 5.7%June 2025 · 22–28 days: 7.8%June 2025 · > 28 days: 15.6%July 2025 · Same day: 34.6%July 2025 · 1 day: 7.7%July 2025 · 2–7 days: 16.8%July 2025 · 8–14 days: 12.8%July 2025 · 15–21 days: 8.7%July 2025 · 22–28 days: 6.5%July 2025 · > 28 days: 13.0%August 2025 · Same day: 39.9%August 2025 · 1 day: 7.3%August 2025 · 2–7 days: 12.9%August 2025 · 8–14 days: 10.5%August 2025 · 15–21 days: 10.6%August 2025 · 22–28 days: 5.2%August 2025 · > 28 days: 13.7%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (14.1% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.6%
Face-to-face %-0.8%
Telephone %+1.4%
Same-day %-1.5%
Appts per 1K-3.6%
Triage %-5.8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate has risen significantly by 48.6% compared to the practice's trailing average. This sharp increase is the most notable change this month.

Several trends and step changes are worth noting. The DNA rate has shown a significant upward trend, with a 73% increase in May and a 48.6% increase in August. The phone percentage has also increased by 158.8% in February, indicating a potential shift in patient contact methods. The triage percentage saw a dramatic drop of 76.1% in February, which could suggest a change in triage policies or operational practices.

To investigate these changes, review the DNA rate increase to understand its causes and consider any changes in patient communication or appointment scheduling. Also, verify if the sharp rise in phone consultations in February aligns with any system changes or staff training. Finally, examine the significant drop in triage percentage in February to ensure it is not due to recording errors or policy changes.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-04
value 31 · avg 13.7 ± 7.6
f2fPct2025-04
value 67.9 · avg 84.2 ± 7.1
triagePct2025-03
value 6.1 · avg 21.5 ± 5.5
phonePct2025-03
value 29.8 · avg 11.8 ± 6
f2fPct2025-03
value 69.3 · avg 85.9 ± 5.6
triagePct2025-02
value 6.1 · avg 23 ± 2.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
3.7 → 5.5 (+48.6%)
dnaRate2025-06
6.4 → 4.3 (-32.8%)
dnaRate2025-05
3.7 → 6.4 (+73%)
phonePct2025-02
11.9 → 30.8 (+158.8%)
triagePct2025-02
25.6 → 6.1 (-76.1%)
phonePct2024-11
8.6 → 13.6 (+58.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

4.45

Nurse FTE

2.33

Direct Patient Care FTE

0

Admin FTE

8.29

1 practices reporting · 100.0% coverage

Staff group mix

GP4.5 FTE · 30%
Nurse2.3 FTE · 15%
Direct Patient Care0.0 FTE · 0%
Admin8.3 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.46 FTE · 7 headcount
Partner1.95 FTE (44%) · 3 hc
Salaried1.87 FTE (42%) · 3 hc
Training (ST/F)0.64 FTE (14%) · 1 hc
Nurses2.33 FTE · 3 headcount
Practice Nurse2.33 FTE (100%) · 3 hc
Admin / Non-clinical8.29 FTE · 13 headcount
Management2.63 FTE (32%) · 3 hc
Reception / Admin3.29 FTE (40%) · 6 hc
Other2.37 FTE (29%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03051015GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 4 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 13 FTEAdmin · 2024-06: 13 FTEAdmin · 2024-07: 13 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 13 FTEAdmin · 2024-10: 13 FTEAdmin · 2024-11: 13 FTEAdmin · 2024-12: 13 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 13 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good88.1%
Phone easy56.3%
Website easy1.1%
100.0% coverage

Prescribing volume

4.81

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.