GP Practice

Denmark Road Medical Centre

J81625

Compare to

Registered patients

14,620

NHS Digital list size

GP FTE

4.74

NHS Digital workforce

Patients per GP FTE

3,084

Items per patient

1.2

prescribing volume

GPPS overall good

65.2%

patient experience

Access KPIs · August 2025

Same-day %

29%

Month: August 2025

Appts per 1K patients

335

all bookings (incl. triage)

Patient contacts per 1K

327

F2F + phone + video only

28+ day backlog

5.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face59.0%
Telephone36.1%
Video / online2.5%
Triage2.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %29.0%43.0%-14.0%
Face-to-face %59.0%58.4%+0.6%
Telephone %36.1%21.9%+14.2%
Appts per 1K334.9479.7-144.8
Triage %2.9%8.7%-5.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080285684Same-day % · 2023-08: 36.9%Same-day % · 2023-09: 47.0%Same-day % · 2023-10: 33.8%Same-day % · 2023-12: 35.5%Same-day % · 2024-01: 42.8%Same-day % · 2024-02: 41.6%Same-day % · 2024-03: 40.9%Same-day % · 2024-04: 42.3%Same-day % · 2024-05: 41.2%Same-day % · 2024-06: 37.9%Same-day % · 2024-07: 36.9%Same-day % · 2024-08: 38.1%Same-day % · 2024-09: 32.8%Same-day % · 2024-10: 29.2%Same-day % · 2024-11: 33.8%Same-day % · 2024-12: 37.1%Same-day % · 2025-01: 36.0%Same-day % · 2025-02: 32.7%Same-day % · 2025-03: 33.8%Same-day % · 2025-04: 31.1%Same-day % · 2025-05: 29.4%Same-day % · 2025-06: 27.7%Same-day % · 2025-07: 24.4%Same-day % · 2025-08: 29.0%F2F % · 2023-08: 71.3%F2F % · 2023-09: 74.7%F2F % · 2023-10: 60.6%F2F % · 2023-12: 56.6%F2F % · 2024-01: 40.4%F2F % · 2024-02: 40.3%F2F % · 2024-03: 46.6%F2F % · 2024-04: 49.7%F2F % · 2024-05: 60.3%F2F % · 2024-06: 60.6%F2F % · 2024-07: 57.5%F2F % · 2024-08: 60.4%F2F % · 2024-09: 59.8%F2F % · 2024-10: 66.8%F2F % · 2024-11: 60.3%F2F % · 2024-12: 61.4%F2F % · 2025-01: 59.1%F2F % · 2025-02: 57.9%F2F % · 2025-03: 62.6%F2F % · 2025-04: 61.6%F2F % · 2025-05: 63.5%F2F % · 2025-06: 62.5%F2F % · 2025-07: 63.4%F2F % · 2025-08: 59.0%Phone % · 2023-08: 21.7%Phone % · 2023-09: 18.3%Phone % · 2023-10: 32.1%Phone % · 2023-12: 35.2%Phone % · 2024-01: 45.3%Phone % · 2024-02: 44.5%Phone % · 2024-03: 45.0%Phone % · 2024-04: 46.2%Phone % · 2024-05: 36.8%Phone % · 2024-06: 36.9%Phone % · 2024-07: 40.1%Phone % · 2024-08: 37.2%Phone % · 2024-09: 38.9%Phone % · 2024-10: 30.9%Phone % · 2024-11: 36.9%Phone % · 2024-12: 36.5%Phone % · 2025-01: 38.1%Phone % · 2025-02: 39.8%Phone % · 2025-03: 35.1%Phone % · 2025-04: 36.9%Phone % · 2025-05: 34.9%Phone % · 2025-06: 36.1%Phone % · 2025-07: 35.1%Phone % · 2025-08: 36.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 2.5%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.6%Triage % · 2025-03: 0.6%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.6%Triage % · 2025-06: 0.3%Triage % · 2025-07: 0.2%Triage % · 2025-08: 2.9%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-084,5135,8337,1548,4742023-08: 5,669 appointments2023-09: 7,009 appointments2023-10: 6,805 appointments2023-12: 5,424 appointments2024-01: 8,091 appointments2024-02: 6,999 appointments2024-03: 6,525 appointments2024-04: 6,589 appointments2024-05: 5,885 appointments2024-06: 6,155 appointments2024-07: 6,444 appointments2024-08: 5,501 appointments2024-09: 6,225 appointments2024-10: 8,028 appointments2024-11: 6,229 appointments2024-12: 5,727 appointments2025-01: 6,914 appointments2025-02: 5,922 appointments2025-03: 5,881 appointments2025-04: 5,807 appointments2025-05: 5,944 appointments2025-06: 6,218 appointments2025-07: 6,749 appointments2025-08: 4,896 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083093994895802023-08: 387.8 appts per 1,000 patients2023-09: 479.4 appts per 1,000 patients2023-10: 465.5 appts per 1,000 patients2023-12: 371 appts per 1,000 patients2024-01: 553.4 appts per 1,000 patients2024-02: 478.7 appts per 1,000 patients2024-03: 446.3 appts per 1,000 patients2024-04: 450.7 appts per 1,000 patients2024-05: 402.5 appts per 1,000 patients2024-06: 421 appts per 1,000 patients2024-07: 440.8 appts per 1,000 patients2024-08: 376.3 appts per 1,000 patients2024-09: 425.8 appts per 1,000 patients2024-10: 549.1 appts per 1,000 patients2024-11: 426.1 appts per 1,000 patients2024-12: 391.7 appts per 1,000 patients2025-01: 472.9 appts per 1,000 patients2025-02: 405.1 appts per 1,000 patients2025-03: 402.3 appts per 1,000 patients2025-04: 397.2 appts per 1,000 patients2025-05: 406.6 appts per 1,000 patients2025-06: 425.3 appts per 1,000 patients2025-07: 461.6 appts per 1,000 patients2025-08: 334.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 36.9%August 2023 · 1 day: 6.8%August 2023 · 2–7 days: 19.7%August 2023 · 8–14 days: 10.4%August 2023 · 15–21 days: 6.5%August 2023 · 22–28 days: 8.0%August 2023 · > 28 days: 11.7%September 2023 · Same day: 47.0%September 2023 · 1 day: 6.1%September 2023 · 2–7 days: 15.2%September 2023 · 8–14 days: 9.4%September 2023 · 15–21 days: 5.7%September 2023 · 22–28 days: 4.8%September 2023 · > 28 days: 12.0%October 2023 · Same day: 33.8%October 2023 · 1 day: 6.9%October 2023 · 2–7 days: 22.2%October 2023 · 8–14 days: 13.0%October 2023 · 15–21 days: 6.7%October 2023 · 22–28 days: 4.3%October 2023 · > 28 days: 13.1%December 2023 · Same day: 35.5%December 2023 · 1 day: 7.8%December 2023 · 2–7 days: 20.8%December 2023 · 8–14 days: 9.9%December 2023 · 15–21 days: 5.8%December 2023 · 22–28 days: 6.1%December 2023 · > 28 days: 14.2%January 2024 · Same day: 42.8%January 2024 · 1 day: 8.2%January 2024 · 2–7 days: 20.0%January 2024 · 8–14 days: 8.3%January 2024 · 15–21 days: 5.4%January 2024 · 22–28 days: 3.7%January 2024 · > 28 days: 11.6%February 2024 · Same day: 41.6%February 2024 · 1 day: 6.1%February 2024 · 2–7 days: 21.0%February 2024 · 8–14 days: 10.0%February 2024 · 15–21 days: 6.2%February 2024 · 22–28 days: 5.5%February 2024 · > 28 days: 9.5%March 2024 · Same day: 40.9%March 2024 · 1 day: 8.5%March 2024 · 2–7 days: 16.5%March 2024 · 8–14 days: 11.0%March 2024 · 15–21 days: 8.1%March 2024 · 22–28 days: 5.9%March 2024 · > 28 days: 9.1%April 2024 · Same day: 42.3%April 2024 · 1 day: 5.9%April 2024 · 2–7 days: 16.4%April 2024 · 8–14 days: 11.0%April 2024 · 15–21 days: 6.5%April 2024 · 22–28 days: 5.2%April 2024 · > 28 days: 12.7%May 2024 · Same day: 41.2%May 2024 · 1 day: 5.6%May 2024 · 2–7 days: 11.8%May 2024 · 8–14 days: 15.4%May 2024 · 15–21 days: 8.3%May 2024 · 22–28 days: 5.0%May 2024 · > 28 days: 12.6%June 2024 · Same day: 37.9%June 2024 · 1 day: 3.8%June 2024 · 2–7 days: 10.6%June 2024 · 8–14 days: 24.9%June 2024 · 15–21 days: 10.3%June 2024 · 22–28 days: 4.1%June 2024 · > 28 days: 8.4%July 2024 · Same day: 36.9%July 2024 · 1 day: 5.6%July 2024 · 2–7 days: 17.2%July 2024 · 8–14 days: 15.6%July 2024 · 15–21 days: 10.2%July 2024 · 22–28 days: 5.7%July 2024 · > 28 days: 8.8%August 2024 · Same day: 38.1%August 2024 · 1 day: 4.4%August 2024 · 2–7 days: 16.6%August 2024 · 8–14 days: 16.9%August 2024 · 15–21 days: 12.7%August 2024 · 22–28 days: 3.6%August 2024 · > 28 days: 7.7%September 2024 · Same day: 32.8%September 2024 · 1 day: 4.1%September 2024 · 2–7 days: 13.7%September 2024 · 8–14 days: 22.3%September 2024 · 15–21 days: 11.3%September 2024 · 22–28 days: 8.9%September 2024 · > 28 days: 6.9%October 2024 · Same day: 29.2%October 2024 · 1 day: 3.9%October 2024 · 2–7 days: 10.7%October 2024 · 8–14 days: 23.1%October 2024 · 15–21 days: 9.3%October 2024 · 22–28 days: 10.4%October 2024 · > 28 days: 13.3%November 2024 · Same day: 33.8%November 2024 · 1 day: 3.4%November 2024 · 2–7 days: 9.8%November 2024 · 8–14 days: 21.9%November 2024 · 15–21 days: 15.8%November 2024 · 22–28 days: 3.9%November 2024 · > 28 days: 11.4%December 2024 · Same day: 37.1%December 2024 · 1 day: 3.8%December 2024 · 2–7 days: 11.7%December 2024 · 8–14 days: 21.0%December 2024 · 15–21 days: 10.9%December 2024 · 22–28 days: 6.4%December 2024 · > 28 days: 9.1%January 2025 · Same day: 36.0%January 2025 · 1 day: 4.2%January 2025 · 2–7 days: 13.5%January 2025 · 8–14 days: 17.0%January 2025 · 15–21 days: 9.3%January 2025 · 22–28 days: 9.3%January 2025 · > 28 days: 10.8%February 2025 · Same day: 32.7%February 2025 · 1 day: 4.5%February 2025 · 2–7 days: 13.9%February 2025 · 8–14 days: 24.5%February 2025 · 15–21 days: 7.8%February 2025 · 22–28 days: 7.1%February 2025 · > 28 days: 9.5%March 2025 · Same day: 33.8%March 2025 · 1 day: 2.9%March 2025 · 2–7 days: 15.8%March 2025 · 8–14 days: 21.7%March 2025 · 15–21 days: 7.0%March 2025 · 22–28 days: 6.7%March 2025 · > 28 days: 12.1%April 2025 · Same day: 31.1%April 2025 · 1 day: 3.7%April 2025 · 2–7 days: 10.1%April 2025 · 8–14 days: 30.7%April 2025 · 15–21 days: 9.1%April 2025 · 22–28 days: 6.1%April 2025 · > 28 days: 9.1%May 2025 · Same day: 29.4%May 2025 · 1 day: 4.7%May 2025 · 2–7 days: 17.5%May 2025 · 8–14 days: 26.8%May 2025 · 15–21 days: 7.7%May 2025 · 22–28 days: 6.2%May 2025 · > 28 days: 7.6%June 2025 · Same day: 27.7%June 2025 · 1 day: 3.8%June 2025 · 2–7 days: 24.4%June 2025 · 8–14 days: 24.7%June 2025 · 15–21 days: 7.9%June 2025 · 22–28 days: 4.6%June 2025 · > 28 days: 7.1%July 2025 · Same day: 24.4%July 2025 · 1 day: 5.1%July 2025 · 2–7 days: 37.4%July 2025 · 8–14 days: 17.8%July 2025 · 15–21 days: 6.3%July 2025 · 22–28 days: 4.0%July 2025 · > 28 days: 5.1%August 2025 · Same day: 29.0%August 2025 · 1 day: 4.6%August 2025 · 2–7 days: 25.3%August 2025 · 8–14 days: 24.1%August 2025 · 15–21 days: 6.0%August 2025 · 22–28 days: 5.5%August 2025 · > 28 days: 5.5%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Low same-day access (27%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.9%
Face-to-face %-0.6%
Telephone %+0.1%
Same-day %-4.5%
Appts per 1K-0.9%
Triage %+43.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Denmark Road Medical Centre saw a significant spike in triage appointments, with the percentage rising to 2.9% from a trailing average of 0.2%. This is a notable increase of 1195.8% and suggests a potential shift in how appointments are being managed. Additionally, the total number of appointments dropped to 4896 from a trailing average of 6262.1, a decrease of 20.6%.

Several trends are worth noting. The triage percentage has shown considerable volatility, with a sharp increase in 2025-08 and a significant drop in 2025-06. The same-day appointment percentage has also declined, dropping by 4.5% month-on-month in 2025-08. These shifts may indicate changes in appointment scheduling or patient preferences.

To investigate these trends, the practice manager should review the triage process to understand the cause of the recent spike. Additionally, examining the decline in same-day appointments could reveal whether it is due to operational changes or patient behavior.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 2.9 · avg 0.2 ± 0.3
total2025-08
value 4896 · avg 6262.1 ± 659.5
sameDayPct2025-07
value 24.4 · avg 33.2 ± 3.3
sameDayPct2025-06
value 27.7 · avg 34.1 ± 3
triagePct2025-05
value 0.6 · avg 0.1 ± 0.2
triagePct2025-03
value 0.6 · avg 0.1 ± 0.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.2 → 2.9 (+1195.8%)
triagePct2025-06
0.6 → 0.3 (-48.1%)
triagePct2025-04
0.6 → 0 (-100%)
triagePct2025-02
0 → 0.6 (+3986.3%)
phonePct2023-10
18.3 → 32.1 (+75.4%)
phonePct2023-05
14 → 18.9 (+35%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 47/100medium confidence
Last inspection: 2018-02-22 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-02-22.
  • Current rating is outstanding, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.74

Nurse FTE

3.44

Direct Patient Care FTE

3.85

Admin FTE

14.03

1 practices reporting · 100.0% coverage

Staff group mix

GP4.7 FTE · 18%
Nurse3.4 FTE · 13%
Direct Patient Care3.9 FTE · 15%
Admin14.0 FTE · 54%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.73 FTE · 8 headcount
Salaried3.88 FTE (82%) · 7 hc
Training (ST/F)0.85 FTE (18%) · 1 hc
Nurses3.44 FTE · 4 headcount
Practice Nurse2.09 FTE (61%) · 2 hc
Advanced / Specialist1.35 FTE (39%) · 2 hc
Admin / Non-clinical14.03 FTE · 18 headcount
Reception / Admin11.96 FTE (85%) · 15 hc
Other2.07 FTE (15%) · 3 hc
Direct Patient Care3.85 FTE · 5 headcount
HCA / Nursing Assistant0.72 FTE (19%) · 1 hc
Paramedic2.65 FTE (69%) · 3 hc
Other0.48 FTE (12%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061218GP · 2024-03: 4 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 4 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 2 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 15 FTEAdmin · 2024-09: 15 FTEAdmin · 2024-10: 14 FTEAdmin · 2024-11: 14 FTEAdmin · 2024-12: 14 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 15 FTEAdmin · 2025-03: 15 FTEAdmin · 2025-04: 15 FTEAdmin · 2025-05: 14 FTEAdmin · 2025-06: 14 FTEAdmin · 2025-07: 14 FTEAdmin · 2025-08: 14 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good65.2%
Phone easy19.7%
Website easy60.2%
100.0% coverage

Prescribing volume

1.2

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.