GP Practice

Woodlea House Surgery

J81633

Compare to

Registered patients

6,844

NHS Digital list size

GP FTE

5.19

NHS Digital workforce

Patients per GP FTE

1,319

Items per patient

1.69

prescribing volume

GPPS overall good

71.5%

patient experience

Access KPIs · August 2025

Same-day %

40.7%

Month: August 2025

Appts per 1K patients

533

all bookings (incl. triage)

Patient contacts per 1K

529

F2F + phone + video only

28+ day backlog

6.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face58.1%
Telephone33.1%
Video / online8.0%
Triage8.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %40.7%43.0%-2.3%
Face-to-face %58.1%58.4%-0.3%
Telephone %33.1%21.9%+11.2%
Appts per 1K533.0479.7+53.3
Triage %8.4%8.7%-0.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080254974Same-day % · 2023-08: 36.1%Same-day % · 2023-09: 31.4%Same-day % · 2023-10: 37.1%Same-day % · 2023-12: 42.9%Same-day % · 2024-01: 37.0%Same-day % · 2024-02: 35.7%Same-day % · 2024-03: 39.4%Same-day % · 2024-04: 37.6%Same-day % · 2024-05: 41.1%Same-day % · 2024-06: 37.5%Same-day % · 2024-07: 36.9%Same-day % · 2024-08: 42.4%Same-day % · 2024-09: 35.7%Same-day % · 2024-10: 30.1%Same-day % · 2024-11: 38.1%Same-day % · 2024-12: 39.1%Same-day % · 2025-01: 38.3%Same-day % · 2025-02: 36.5%Same-day % · 2025-03: 37.2%Same-day % · 2025-04: 36.6%Same-day % · 2025-05: 38.2%Same-day % · 2025-06: 39.1%Same-day % · 2025-07: 36.0%Same-day % · 2025-08: 40.7%F2F % · 2023-08: 59.2%F2F % · 2023-09: 65.8%F2F % · 2023-10: 55.8%F2F % · 2023-12: 52.2%F2F % · 2024-01: 45.7%F2F % · 2024-02: 46.1%F2F % · 2024-03: 52.0%F2F % · 2024-04: 53.0%F2F % · 2024-05: 52.3%F2F % · 2024-06: 49.9%F2F % · 2024-07: 51.2%F2F % · 2024-08: 53.1%F2F % · 2024-09: 52.5%F2F % · 2024-10: 63.3%F2F % · 2024-11: 54.5%F2F % · 2024-12: 53.4%F2F % · 2025-01: 53.0%F2F % · 2025-02: 54.2%F2F % · 2025-03: 54.7%F2F % · 2025-04: 55.3%F2F % · 2025-05: 56.3%F2F % · 2025-06: 55.7%F2F % · 2025-07: 54.9%F2F % · 2025-08: 58.1%Phone % · 2023-08: 39.2%Phone % · 2023-09: 32.2%Phone % · 2023-10: 41.0%Phone % · 2023-12: 46.0%Phone % · 2024-01: 44.8%Phone % · 2024-02: 44.5%Phone % · 2024-03: 43.7%Phone % · 2024-04: 45.6%Phone % · 2024-05: 45.9%Phone % · 2024-06: 43.2%Phone % · 2024-07: 41.0%Phone % · 2024-08: 39.0%Phone % · 2024-09: 40.6%Phone % · 2024-10: 31.4%Phone % · 2024-11: 38.5%Phone % · 2024-12: 40.5%Phone % · 2025-01: 40.4%Phone % · 2025-02: 38.9%Phone % · 2025-03: 38.2%Phone % · 2025-04: 37.9%Phone % · 2025-05: 36.1%Phone % · 2025-06: 34.8%Phone % · 2025-07: 36.8%Phone % · 2025-08: 33.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.1%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 3.4%Video % · 2025-02: 5.4%Video % · 2025-03: 5.8%Video % · 2025-04: 5.7%Video % · 2025-05: 6.3%Video % · 2025-06: 8.7%Video % · 2025-07: 7.2%Video % · 2025-08: 8.0%Triage % · 2023-08: 0.4%Triage % · 2023-09: 0.2%Triage % · 2023-10: 0.2%Triage % · 2023-12: 0.2%Triage % · 2024-01: 0.2%Triage % · 2024-02: 0.2%Triage % · 2024-03: 0.3%Triage % · 2024-04: 0.2%Triage % · 2024-05: 0.2%Triage % · 2024-06: 0.2%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.1%Triage % · 2024-09: 0.1%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.1%Triage % · 2024-12: 0.0%Triage % · 2025-01: 3.7%Triage % · 2025-02: 6.0%Triage % · 2025-03: 6.4%Triage % · 2025-04: 6.2%Triage % · 2025-05: 6.5%Triage % · 2025-06: 9.4%Triage % · 2025-07: 7.5%Triage % · 2025-08: 8.4%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-082,9453,9344,9245,9132023-08: 3,295 appointments2023-09: 4,122 appointments2023-10: 3,694 appointments2023-12: 3,232 appointments2024-01: 4,253 appointments2024-02: 3,684 appointments2024-03: 3,359 appointments2024-04: 3,704 appointments2024-05: 3,573 appointments2024-06: 3,810 appointments2024-07: 4,423 appointments2024-08: 3,293 appointments2024-09: 4,056 appointments2024-10: 5,626 appointments2024-11: 4,195 appointments2024-12: 4,058 appointments2025-01: 4,364 appointments2025-02: 4,072 appointments2025-03: 4,285 appointments2025-04: 4,025 appointments2025-05: 4,057 appointments2025-06: 4,347 appointments2025-07: 4,701 appointments2025-08: 3,648 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-084305757198642023-08: 481.4 appts per 1,000 patients2023-09: 602.3 appts per 1,000 patients2023-10: 539.7 appts per 1,000 patients2023-12: 472.2 appts per 1,000 patients2024-01: 621.4 appts per 1,000 patients2024-02: 538.3 appts per 1,000 patients2024-03: 490.8 appts per 1,000 patients2024-04: 541.2 appts per 1,000 patients2024-05: 522.1 appts per 1,000 patients2024-06: 556.7 appts per 1,000 patients2024-07: 646.3 appts per 1,000 patients2024-08: 481.2 appts per 1,000 patients2024-09: 592.6 appts per 1,000 patients2024-10: 822 appts per 1,000 patients2024-11: 612.9 appts per 1,000 patients2024-12: 592.9 appts per 1,000 patients2025-01: 637.6 appts per 1,000 patients2025-02: 595 appts per 1,000 patients2025-03: 626.1 appts per 1,000 patients2025-04: 588.1 appts per 1,000 patients2025-05: 592.8 appts per 1,000 patients2025-06: 635.2 appts per 1,000 patients2025-07: 686.9 appts per 1,000 patients2025-08: 533 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 36.1%August 2023 · 1 day: 6.7%August 2023 · 2–7 days: 13.4%August 2023 · 8–14 days: 16.7%August 2023 · 15–21 days: 10.9%August 2023 · 22–28 days: 7.5%August 2023 · > 28 days: 8.7%September 2023 · Same day: 31.4%September 2023 · 1 day: 4.6%September 2023 · 2–7 days: 14.9%September 2023 · 8–14 days: 19.0%September 2023 · 15–21 days: 17.7%September 2023 · 22–28 days: 5.8%September 2023 · > 28 days: 6.7%October 2023 · Same day: 37.1%October 2023 · 1 day: 5.4%October 2023 · 2–7 days: 12.4%October 2023 · 8–14 days: 22.6%October 2023 · 15–21 days: 11.0%October 2023 · 22–28 days: 7.0%October 2023 · > 28 days: 4.6%December 2023 · Same day: 42.9%December 2023 · 1 day: 6.7%December 2023 · 2–7 days: 21.7%December 2023 · 8–14 days: 12.8%December 2023 · 15–21 days: 9.5%December 2023 · 22–28 days: 3.5%December 2023 · > 28 days: 3.0%January 2024 · Same day: 37.0%January 2024 · 1 day: 7.7%January 2024 · 2–7 days: 21.3%January 2024 · 8–14 days: 15.3%January 2024 · 15–21 days: 7.3%January 2024 · 22–28 days: 6.0%January 2024 · > 28 days: 5.4%February 2024 · Same day: 35.7%February 2024 · 1 day: 6.5%February 2024 · 2–7 days: 16.0%February 2024 · 8–14 days: 18.3%February 2024 · 15–21 days: 11.7%February 2024 · 22–28 days: 8.5%February 2024 · > 28 days: 3.3%March 2024 · Same day: 39.4%March 2024 · 1 day: 5.5%March 2024 · 2–7 days: 15.9%March 2024 · 8–14 days: 11.8%March 2024 · 15–21 days: 9.7%March 2024 · 22–28 days: 11.7%March 2024 · > 28 days: 6.1%April 2024 · Same day: 37.6%April 2024 · 1 day: 3.8%April 2024 · 2–7 days: 11.4%April 2024 · 8–14 days: 13.8%April 2024 · 15–21 days: 9.2%April 2024 · 22–28 days: 11.9%April 2024 · > 28 days: 12.3%May 2024 · Same day: 41.1%May 2024 · 1 day: 4.9%May 2024 · 2–7 days: 9.5%May 2024 · 8–14 days: 16.1%May 2024 · 15–21 days: 13.5%May 2024 · 22–28 days: 5.7%May 2024 · > 28 days: 9.2%June 2024 · Same day: 37.5%June 2024 · 1 day: 6.0%June 2024 · 2–7 days: 11.9%June 2024 · 8–14 days: 12.1%June 2024 · 15–21 days: 11.9%June 2024 · 22–28 days: 9.9%June 2024 · > 28 days: 10.7%July 2024 · Same day: 36.9%July 2024 · 1 day: 6.5%July 2024 · 2–7 days: 18.7%July 2024 · 8–14 days: 14.2%July 2024 · 15–21 days: 11.4%July 2024 · 22–28 days: 6.1%July 2024 · > 28 days: 6.2%August 2024 · Same day: 42.4%August 2024 · 1 day: 6.6%August 2024 · 2–7 days: 12.5%August 2024 · 8–14 days: 11.9%August 2024 · 15–21 days: 11.4%August 2024 · 22–28 days: 7.3%August 2024 · > 28 days: 7.8%September 2024 · Same day: 35.7%September 2024 · 1 day: 4.8%September 2024 · 2–7 days: 15.0%September 2024 · 8–14 days: 15.0%September 2024 · 15–21 days: 13.1%September 2024 · 22–28 days: 6.5%September 2024 · > 28 days: 9.9%October 2024 · Same day: 30.1%October 2024 · 1 day: 4.8%October 2024 · 2–7 days: 17.7%October 2024 · 8–14 days: 16.5%October 2024 · 15–21 days: 8.6%October 2024 · 22–28 days: 7.1%October 2024 · > 28 days: 15.3%November 2024 · Same day: 38.1%November 2024 · 1 day: 6.1%November 2024 · 2–7 days: 13.8%November 2024 · 8–14 days: 16.0%November 2024 · 15–21 days: 10.7%November 2024 · 22–28 days: 4.6%November 2024 · > 28 days: 10.8%December 2024 · Same day: 39.1%December 2024 · 1 day: 5.8%December 2024 · 2–7 days: 13.1%December 2024 · 8–14 days: 19.7%December 2024 · 15–21 days: 10.3%December 2024 · 22–28 days: 5.3%December 2024 · > 28 days: 6.8%January 2025 · Same day: 38.3%January 2025 · 1 day: 5.4%January 2025 · 2–7 days: 14.9%January 2025 · 8–14 days: 16.8%January 2025 · 15–21 days: 8.5%January 2025 · 22–28 days: 5.7%January 2025 · > 28 days: 10.4%February 2025 · Same day: 36.5%February 2025 · 1 day: 4.5%February 2025 · 2–7 days: 15.3%February 2025 · 8–14 days: 16.2%February 2025 · 15–21 days: 12.5%February 2025 · 22–28 days: 5.8%February 2025 · > 28 days: 9.2%March 2025 · Same day: 37.2%March 2025 · 1 day: 5.0%March 2025 · 2–7 days: 15.3%March 2025 · 8–14 days: 15.4%March 2025 · 15–21 days: 10.4%March 2025 · 22–28 days: 6.5%March 2025 · > 28 days: 10.2%April 2025 · Same day: 36.6%April 2025 · 1 day: 4.7%April 2025 · 2–7 days: 13.6%April 2025 · 8–14 days: 15.6%April 2025 · 15–21 days: 12.3%April 2025 · 22–28 days: 6.4%April 2025 · > 28 days: 10.7%May 2025 · Same day: 38.2%May 2025 · 1 day: 5.1%May 2025 · 2–7 days: 15.6%May 2025 · 8–14 days: 23.4%May 2025 · 15–21 days: 5.6%May 2025 · 22–28 days: 4.5%May 2025 · > 28 days: 7.6%June 2025 · Same day: 39.1%June 2025 · 1 day: 5.2%June 2025 · 2–7 days: 18.7%June 2025 · 8–14 days: 16.5%June 2025 · 15–21 days: 8.5%June 2025 · 22–28 days: 5.0%June 2025 · > 28 days: 6.9%July 2025 · Same day: 36.0%July 2025 · 1 day: 6.6%July 2025 · 2–7 days: 20.0%July 2025 · 8–14 days: 20.3%July 2025 · 15–21 days: 7.0%July 2025 · 22–28 days: 4.3%July 2025 · > 28 days: 5.8%August 2025 · Same day: 40.7%August 2025 · 1 day: 5.1%August 2025 · 2–7 days: 16.0%August 2025 · 8–14 days: 19.7%August 2025 · 15–21 days: 6.4%August 2025 · 22–28 days: 5.9%August 2025 · > 28 days: 6.3%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.6%
Face-to-face %+0.8%
Telephone %-2.4%
Same-day %+1.2%
Appts per 1K-0.6%
Triage %+6.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in video appointments, rising by 38.1% from the previous month. This is the most significant change observed compared to the practice's trailing average. Additionally, the triage percentage saw a substantial increase of 44.6% in June, following a 60.4% rise in February.

Several trends and step changes have emerged in the data. The percentage of video appointments has increased significantly, rising by 58.8% in February and 38.1% in June. The triage percentage also saw a substantial increase, rising by 60.4% in February and 44.6% in June. These changes suggest a shift in workflow or recording policy.

To investigate these changes, the practice manager should review the video and triage appointment data for February and June to understand the underlying causes. Additionally, it would be beneficial to verify if these changes align with any system updates or policy shifts that may have influenced the recording or scheduling of appointments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-06
value 9.4 · avg 2.5 ± 2.9
triagePct2025-04
value 6.2 · avg 1.4 ± 2.4
triagePct2025-03
value 6.4 · avg 0.9 ± 1.8
triagePct2025-02
value 6 · avg 0.4 ± 1
dnaRate2025-02
value 2.2 · avg 3 ± 0.4
triagePct2025-01
value 3.7 · avg 0.1 ± 0.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-06
6.3 → 8.7 (+38.1%)
triagePct2025-06
6.5 → 9.4 (+44.6%)
videoPct2025-02
3.4 → 5.4 (+58.8%)
triagePct2025-02
3.7 → 6 (+60.4%)
triagePct2025-01
0 → 3.7 (+7478.5%)
triagePct2024-12
0.1 → 0 (-48.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 47/100medium confidence
Last inspection: 2018-02-22 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-02-22.
  • Current rating is outstanding, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

5.19

Nurse FTE

1

Direct Patient Care FTE

0.76

Admin FTE

11.03

1 practices reporting · 100.0% coverage

Staff group mix

GP5.2 FTE · 29%
Nurse1.0 FTE · 6%
Direct Patient Care0.8 FTE · 4%
Admin11.0 FTE · 61%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.19 FTE · 9 headcount
Partner0.50 FTE (10%) · 1 hc
Salaried4.05 FTE (78%) · 7 hc
Training (ST/F)0.64 FTE (12%) · 1 hc
Nurses1.00 FTE · 1 headcount
Practice Nurse1.00 FTE (100%) · 1 hc
Admin / Non-clinical11.04 FTE · 14 headcount
Reception / Admin7.77 FTE (70%) · 11 hc
Other3.27 FTE (30%) · 3 hc
Direct Patient Care0.76 FTE · 1 headcount
HCA / Nursing Assistant0.76 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 6 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 12 FTEAdmin · 2025-04: 12 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 11 FTEAdmin · 2025-07: 12 FTEAdmin · 2025-08: 12 FTEAdmin · 2025-09: 12 FTEAdmin · 2025-10: 12 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 11 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good71.5%
Phone easy19.9%
Website easy69.7%
100.0% coverage

Prescribing volume

1.69

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.