GP Practice

Merchiston Surgery

J83001

Compare to

Registered patients

13,388

NHS Digital list size

GP FTE

7.77

NHS Digital workforce

Patients per GP FTE

1,723

Items per patient

2.12

prescribing volume

GPPS overall good

1.5%

patient experience

Limited classification in NHS Digital return

1,653 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

124

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K123.5479.7-356.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,3591,5101,6611,8122023-08: 1,550 appointments2023-09: 1,571 appointments2023-10: 1,612 appointments2023-12: 1,543 appointments2024-01: 1,531 appointments2024-02: 1,529 appointments2024-03: 1,600 appointments2024-04: 1,549 appointments2024-05: 1,467 appointments2024-06: 1,403 appointments2024-07: 1,544 appointments2024-08: 1,511 appointments2024-09: 1,585 appointments2024-10: 1,704 appointments2024-11: 1,582 appointments2024-12: 1,529 appointments2025-01: 1,692 appointments2025-02: 1,474 appointments2025-03: 1,597 appointments2025-04: 1,602 appointments2025-05: 1,597 appointments2025-06: 1,768 appointments2025-07: 1,750 appointments2025-08: 1,653 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-081021131241352023-08: 115.8 appts per 1,000 patients2023-09: 117.3 appts per 1,000 patients2023-10: 120.4 appts per 1,000 patients2023-12: 115.3 appts per 1,000 patients2024-01: 114.4 appts per 1,000 patients2024-02: 114.2 appts per 1,000 patients2024-03: 119.5 appts per 1,000 patients2024-04: 115.7 appts per 1,000 patients2024-05: 109.6 appts per 1,000 patients2024-06: 104.8 appts per 1,000 patients2024-07: 115.3 appts per 1,000 patients2024-08: 112.9 appts per 1,000 patients2024-09: 118.4 appts per 1,000 patients2024-10: 127.3 appts per 1,000 patients2024-11: 118.2 appts per 1,000 patients2024-12: 114.2 appts per 1,000 patients2025-01: 126.4 appts per 1,000 patients2025-02: 110.1 appts per 1,000 patients2025-03: 119.3 appts per 1,000 patients2025-04: 119.7 appts per 1,000 patients2025-05: 119.3 appts per 1,000 patients2025-06: 132.1 appts per 1,000 patients2025-07: 130.7 appts per 1,000 patients2025-08: 123.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.5%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+1.5%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, total appointments per thousand patients rose to 123.5, which is 1.5% higher than the practice's trailing average. This is the most significant change observed in the data.

Several months show notable shifts. In 2025-06, total appointments per thousand patients spiked to 1768, which is 11.5% above the trailing average. This could indicate a temporary increase in demand or a recording anomaly.

To understand these changes, the manager should review the appointment scheduling logs for 2025-06 to identify any system changes or external factors that might have influenced the data. Additionally, checking if the rise in total appointments correlates with any specific patient demographic or service changes could provide further insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (4)

total2025-06
value 1768 · avg 1568.3 ± 80.9
total2025-01
value 1692 · avg 1544.5 ± 70.4
total2024-10
value 1704 · avg 1537.1 ± 55.5
total2024-06
value 1403 · avg 1525 ± 58.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

7.77

Nurse FTE

3.64

Direct Patient Care FTE

4.52

Admin FTE

16.23

1 practices reporting · 100.0% coverage

Staff group mix

GP7.8 FTE · 24%
Nurse3.6 FTE · 11%
Direct Patient Care4.5 FTE · 14%
Admin16.2 FTE · 50%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.78 FTE · 12 headcount
Partner3.23 FTE (42%) · 5 hc
Salaried1.77 FTE (23%) · 4 hc
Training (ST/F)2.78 FTE (36%) · 3 hc
Nurses3.64 FTE · 5 headcount
Practice Nurse3.11 FTE (85%) · 4 hc
Advanced / Specialist0.53 FTE (15%) · 1 hc
Admin / Non-clinical16.22 FTE · 18 headcount
Management2.97 FTE (18%) · 3 hc
Reception / Admin9.45 FTE (58%) · 11 hc
Other3.80 FTE (23%) · 4 hc
Direct Patient Care4.52 FTE · 6 headcount
Pharmacist0.27 FTE (6%) · 1 hc
HCA / Nursing Assistant2.64 FTE (58%) · 3 hc
Paramedic0.80 FTE (18%) · 1 hc
Other0.81 FTE (18%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061218GP · 2024-03: 9 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 11 FTEGP · 2024-07: 11 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 8 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 7 FTEGP · 2025-07: 6 FTEGP · 2025-08: 7 FTEGP · 2025-09: 7 FTEGP · 2025-10: 7 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 4 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 15 FTEAdmin · 2024-06: 15 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 12 FTEAdmin · 2025-01: 12 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 16 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 16 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.5%
Phone easy1.5%
Website easy66.3%
100.0% coverage

Prescribing volume

2.12

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.