GP Practice

Hathaway Surgery

J83007

Compare to

Registered patients

15,371

NHS Digital list size

GP FTE

15.17

NHS Digital workforce

Patients per GP FTE

1,013

Items per patient

1.69

prescribing volume

GPPS overall good

3.6%

patient experience

Limited classification in NHS Digital return

1,106 appointments were recorded for February 2023 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · February 2023

Appts per 1K patients

72.0

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K72.0479.7-407.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2022-122023-012023-020000F2F % · 2022-12: 0.0%F2F % · 2023-01: 0.0%F2F % · 2023-02: 0.0%Phone % · 2022-12: 0.0%Phone % · 2023-01: 0.0%Phone % · 2023-02: 0.0%Video % · 2022-12: 0.0%Video % · 2023-01: 0.0%Video % · 2023-02: 0.0%Triage % · 2022-12: 0.0%Triage % · 2023-01: 0.0%Triage % · 2023-02: 0.0%

NHS Digital appointments dataset · last 3 months (2022-12 → 2023-02). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2022-122023-012023-021,0541,0831,1111,1402022-12: 1,062 appointments2023-01: 1,132 appointments2023-02: 1,106 appointments

Raw appointment count per month, last 3 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2022-122023-012023-02697072742022-12: 69.1 appts per 1,000 patients2023-01: 73.6 appts per 1,000 patients2023-02: 72 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 3 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2020-01-15 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2020-01-15.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

15.17

Nurse FTE

2.17

Direct Patient Care FTE

3.81

Admin FTE

26.12

1 practices reporting · 100.0% coverage

Staff group mix

GP15.2 FTE · 32%
Nurse2.2 FTE · 5%
Direct Patient Care3.8 FTE · 8%
Admin26.1 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP15.17 FTE · 18 headcount
Partner3.20 FTE (21%) · 4 hc
Salaried9.20 FTE (61%) · 11 hc
Training (ST/F)2.77 FTE (18%) · 3 hc
Nurses2.18 FTE · 4 headcount
Practice Nurse2.18 FTE (100%) · 4 hc
Admin / Non-clinical26.13 FTE · 38 headcount
Management1.99 FTE (8%) · 2 hc
Reception / Admin9.10 FTE (35%) · 13 hc
Apprentice0.99 FTE (4%) · 1 hc
Estates / Ancillary1.07 FTE (4%) · 3 hc
Other12.98 FTE (50%) · 19 hc
Direct Patient Care3.82 FTE · 6 headcount
HCA / Nursing Assistant0.99 FTE (26%) · 1 hc
Paramedic1.53 FTE (40%) · 2 hc
Other1.30 FTE (34%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030112132GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 13 FTEGP · 2024-06: 12 FTEGP · 2024-07: 12 FTEGP · 2024-08: 15 FTEGP · 2024-09: 15 FTEGP · 2024-10: 15 FTEGP · 2024-11: 12 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 14 FTEGP · 2025-04: 15 FTEGP · 2025-05: 15 FTEGP · 2025-06: 14 FTEGP · 2025-07: 15 FTEGP · 2025-08: 15 FTEGP · 2025-09: 15 FTEGP · 2025-10: 15 FTEGP · 2025-11: 15 FTEGP · 2025-12: 15 FTEGP · 2026-01: 15 FTEGP · 2026-02: 15 FTEGP · 2026-03: 15 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 6 FTENurse · 2024-12: 6 FTENurse · 2025-01: 6 FTENurse · 2025-02: 6 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 29 FTEAdmin · 2024-04: 29 FTEAdmin · 2024-05: 27 FTEAdmin · 2024-06: 27 FTEAdmin · 2024-07: 27 FTEAdmin · 2024-08: 27 FTEAdmin · 2024-09: 27 FTEAdmin · 2024-10: 27 FTEAdmin · 2024-11: 27 FTEAdmin · 2024-12: 27 FTEAdmin · 2025-01: 27 FTEAdmin · 2025-02: 27 FTEAdmin · 2025-03: 23 FTEAdmin · 2025-04: 24 FTEAdmin · 2025-05: 24 FTEAdmin · 2025-06: 25 FTEAdmin · 2025-07: 25 FTEAdmin · 2025-08: 25 FTEAdmin · 2025-09: 25 FTEAdmin · 2025-10: 25 FTEAdmin · 2025-11: 25 FTEAdmin · 2025-12: 26 FTEAdmin · 2026-01: 26 FTEAdmin · 2026-02: 26 FTEAdmin · 2026-03: 26 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good3.6%
Phone easy3.3%
Website easy3.0%
100.0% coverage

Prescribing volume

1.69

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.