GP Practice

Trowbridge Health Centre

J83016

Compare to

Registered patients

31,889

NHS Digital list size

GP FTE

16.52

NHS Digital workforce

Patients per GP FTE

1,930

Items per patient

1.58

prescribing volume

GPPS overall good

3.5%

patient experience

Limited classification in NHS Digital return

1,579 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

49.5

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K49.5479.7-430.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,5271,7071,8882,0682023-08: 1,731 appointments2023-09: 1,724 appointments2023-10: 1,837 appointments2023-12: 1,808 appointments2024-01: 2,016 appointments2024-02: 1,907 appointments2024-03: 1,906 appointments2024-04: 1,838 appointments2024-05: 1,702 appointments2024-06: 1,858 appointments2024-07: 1,849 appointments2024-08: 1,721 appointments2024-09: 1,863 appointments2024-10: 1,839 appointments2024-11: 1,807 appointments2024-12: 1,632 appointments2025-01: 1,959 appointments2025-02: 1,792 appointments2025-03: 1,705 appointments2025-04: 1,743 appointments2025-05: 1,612 appointments2025-06: 1,735 appointments2025-07: 1,742 appointments2025-08: 1,579 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08485459652023-08: 54.3 appts per 1,000 patients2023-09: 54.1 appts per 1,000 patients2023-10: 57.6 appts per 1,000 patients2023-12: 56.7 appts per 1,000 patients2024-01: 63.2 appts per 1,000 patients2024-02: 59.8 appts per 1,000 patients2024-03: 59.8 appts per 1,000 patients2024-04: 57.6 appts per 1,000 patients2024-05: 53.4 appts per 1,000 patients2024-06: 58.3 appts per 1,000 patients2024-07: 58 appts per 1,000 patients2024-08: 54 appts per 1,000 patients2024-09: 58.4 appts per 1,000 patients2024-10: 57.7 appts per 1,000 patients2024-11: 56.7 appts per 1,000 patients2024-12: 51.2 appts per 1,000 patients2025-01: 61.4 appts per 1,000 patients2025-02: 56.2 appts per 1,000 patients2025-03: 53.5 appts per 1,000 patients2025-04: 54.7 appts per 1,000 patients2025-05: 50.6 appts per 1,000 patients2025-06: 54.4 appts per 1,000 patients2025-07: 54.6 appts per 1,000 patients2025-08: 49.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.9%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.9%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients was 49.5, which is slightly below the practice's trailing average. This is a notable decrease compared to previous months.

There were no significant trends or step changes in the data for August 2025. The practice has maintained a stable performance with no major shifts in key performance indicators.

Given the stable data, there are no immediate anomalies to investigate. However, it would be prudent to monitor the total number of appointments per thousand patients to ensure it remains consistent with the practice's average.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-05
value 1612 · avg 1789.2 ± 87.4
total2024-12
value 1632 · avg 1842.8 ± 79.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-08-15 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-08-15.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

16.52

Nurse FTE

8.27

Direct Patient Care FTE

12

Admin FTE

38.91

1 practices reporting · 100.0% coverage

Staff group mix

GP16.5 FTE · 22%
Nurse8.3 FTE · 11%
Direct Patient Care12.0 FTE · 16%
Admin38.9 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP16.52 FTE · 23 headcount
Partner5.63 FTE (34%) · 6 hc
Salaried6.41 FTE (39%) · 12 hc
Training (ST/F)4.48 FTE (27%) · 5 hc
Nurses8.27 FTE · 11 headcount
Practice Nurse5.68 FTE (69%) · 7 hc
Advanced / Specialist2.59 FTE (31%) · 4 hc
Admin / Non-clinical38.91 FTE · 49 headcount
Management3.64 FTE (9%) · 4 hc
Reception / Admin24.68 FTE (63%) · 31 hc
Other10.59 FTE (27%) · 14 hc
Direct Patient Care11.99 FTE · 15 headcount
HCA / Nursing Assistant4.77 FTE (40%) · 6 hc
Paramedic6.01 FTE (50%) · 7 hc
Social Prescriber1.00 FTE (8%) · 1 hc
Other0.21 FTE (2%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-035173043GP · 2024-03: 17 FTEGP · 2024-04: 17 FTEGP · 2024-05: 17 FTEGP · 2024-06: 17 FTEGP · 2024-07: 15 FTEGP · 2024-08: 16 FTEGP · 2024-09: 17 FTEGP · 2024-10: 16 FTEGP · 2024-11: 16 FTEGP · 2024-12: 16 FTEGP · 2025-01: 16 FTEGP · 2025-02: 16 FTEGP · 2025-03: 16 FTEGP · 2025-04: 15 FTEGP · 2025-05: 15 FTEGP · 2025-06: 16 FTEGP · 2025-07: 16 FTEGP · 2025-08: 16 FTEGP · 2025-09: 17 FTEGP · 2025-10: 17 FTEGP · 2025-11: 17 FTEGP · 2025-12: 17 FTEGP · 2026-01: 17 FTEGP · 2026-02: 17 FTEGP · 2026-03: 17 FTENurse · 2024-03: 9 FTENurse · 2024-04: 9 FTENurse · 2024-05: 9 FTENurse · 2024-06: 9 FTENurse · 2024-07: 9 FTENurse · 2024-08: 9 FTENurse · 2024-09: 9 FTENurse · 2024-10: 9 FTENurse · 2024-11: 8 FTENurse · 2024-12: 8 FTENurse · 2025-01: 9 FTENurse · 2025-02: 9 FTENurse · 2025-03: 9 FTENurse · 2025-04: 9 FTENurse · 2025-05: 9 FTENurse · 2025-06: 9 FTENurse · 2025-07: 9 FTENurse · 2025-08: 9 FTENurse · 2025-09: 8 FTENurse · 2025-10: 8 FTENurse · 2025-11: 9 FTENurse · 2025-12: 9 FTENurse · 2026-01: 8 FTENurse · 2026-02: 8 FTENurse · 2026-03: 8 FTEDPC · 2024-03: 9 FTEDPC · 2024-04: 9 FTEDPC · 2024-05: 10 FTEDPC · 2024-06: 10 FTEDPC · 2024-07: 11 FTEDPC · 2024-08: 11 FTEDPC · 2024-09: 11 FTEDPC · 2024-10: 11 FTEDPC · 2024-11: 11 FTEDPC · 2024-12: 11 FTEDPC · 2025-01: 11 FTEDPC · 2025-02: 11 FTEDPC · 2025-03: 11 FTEDPC · 2025-04: 11 FTEDPC · 2025-05: 11 FTEDPC · 2025-06: 11 FTEDPC · 2025-07: 11 FTEDPC · 2025-08: 11 FTEDPC · 2025-09: 11 FTEDPC · 2025-10: 11 FTEDPC · 2025-11: 11 FTEDPC · 2025-12: 10 FTEDPC · 2026-01: 12 FTEDPC · 2026-02: 12 FTEDPC · 2026-03: 12 FTEAdmin · 2024-03: 35 FTEAdmin · 2024-04: 37 FTEAdmin · 2024-05: 36 FTEAdmin · 2024-06: 36 FTEAdmin · 2024-07: 39 FTEAdmin · 2024-08: 39 FTEAdmin · 2024-09: 40 FTEAdmin · 2024-10: 40 FTEAdmin · 2024-11: 39 FTEAdmin · 2024-12: 39 FTEAdmin · 2025-01: 38 FTEAdmin · 2025-02: 37 FTEAdmin · 2025-03: 36 FTEAdmin · 2025-04: 35 FTEAdmin · 2025-05: 35 FTEAdmin · 2025-06: 35 FTEAdmin · 2025-07: 35 FTEAdmin · 2025-08: 35 FTEAdmin · 2025-09: 36 FTEAdmin · 2025-10: 36 FTEAdmin · 2025-11: 36 FTEAdmin · 2025-12: 36 FTEAdmin · 2026-01: 38 FTEAdmin · 2026-02: 39 FTEAdmin · 2026-03: 39 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good3.5%
Phone easy3.5%
Website easy2.0%
100.0% coverage

Prescribing volume

1.58

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.