GP Practice

Avenue Surgery

J83018

Compare to

Registered patients

17,950

NHS Digital list size

GP FTE

8.81

NHS Digital workforce

Patients per GP FTE

2,037

Items per patient

1.92

prescribing volume

GPPS overall good

2.1%

patient experience

Limited classification in NHS Digital return

1,495 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

83.3

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K83.3479.7-396.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,2061,4461,6871,9272023-08: 1,671 appointments2023-09: 1,740 appointments2023-10: 1,857 appointments2023-12: 1,613 appointments2024-01: 1,669 appointments2024-02: 1,534 appointments2024-03: 1,591 appointments2024-04: 1,568 appointments2024-05: 1,523 appointments2024-06: 1,448 appointments2024-07: 1,578 appointments2024-08: 1,276 appointments2024-09: 1,472 appointments2024-10: 1,555 appointments2024-11: 1,442 appointments2024-12: 1,472 appointments2025-01: 1,615 appointments2025-02: 1,730 appointments2025-03: 1,600 appointments2025-04: 1,474 appointments2025-05: 1,566 appointments2025-06: 1,537 appointments2025-07: 1,485 appointments2025-08: 1,495 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-086781941072023-08: 93.1 appts per 1,000 patients2023-09: 96.9 appts per 1,000 patients2023-10: 103.5 appts per 1,000 patients2023-12: 89.9 appts per 1,000 patients2024-01: 93 appts per 1,000 patients2024-02: 85.5 appts per 1,000 patients2024-03: 88.6 appts per 1,000 patients2024-04: 87.4 appts per 1,000 patients2024-05: 84.8 appts per 1,000 patients2024-06: 80.7 appts per 1,000 patients2024-07: 87.9 appts per 1,000 patients2024-08: 71.1 appts per 1,000 patients2024-09: 82 appts per 1,000 patients2024-10: 86.6 appts per 1,000 patients2024-11: 80.3 appts per 1,000 patients2024-12: 82 appts per 1,000 patients2025-01: 90 appts per 1,000 patients2025-02: 96.4 appts per 1,000 patients2025-03: 89.1 appts per 1,000 patients2025-04: 82.1 appts per 1,000 patients2025-05: 87.2 appts per 1,000 patients2025-06: 85.6 appts per 1,000 patients2025-07: 82.7 appts per 1,000 patients2025-08: 83.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per thousand patients was 83.3, which is slightly below the practice's trailing average. This dip is worth monitoring to ensure it does not indicate a broader trend.

In February 2025, the total number of appointments per thousand patients spiked to 1730, a significant increase from the trailing average of 1506.2. This could suggest a sudden increase in demand or a change in recording practices.

To investigate the February spike, review any changes in appointment scheduling or recording policies that month. Also, check if this aligns with any known events or changes in patient demographics.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (3)

total2025-02
value 1730 · avg 1506.2 ± 88.6
total2024-08
value 1276 · avg 1621.7 ± 103.9
total2024-06
value 1448 · avg 1650.7 ± 91.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-05-15 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-05-15.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.81

Nurse FTE

4.96

Direct Patient Care FTE

3.68

Admin FTE

21.12

1 practices reporting · 100.0% coverage

Staff group mix

GP8.8 FTE · 23%
Nurse5.0 FTE · 13%
Direct Patient Care3.7 FTE · 10%
Admin21.1 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.81 FTE · 12 headcount
Partner5.73 FTE (65%) · 7 hc
Salaried2.33 FTE (26%) · 4 hc
Training (ST/F)0.75 FTE (9%) · 1 hc
Nurses4.96 FTE · 7 headcount
Practice Nurse4.05 FTE (82%) · 6 hc
Advanced / Specialist0.91 FTE (18%) · 1 hc
Admin / Non-clinical21.13 FTE · 26 headcount
Management1.63 FTE (8%) · 2 hc
Reception / Admin10.07 FTE (48%) · 12 hc
Estates / Ancillary1.20 FTE (6%) · 2 hc
Other8.23 FTE (39%) · 10 hc
Direct Patient Care3.68 FTE · 5 headcount
HCA / Nursing Assistant1.60 FTE (43%) · 2 hc
Paramedic1.00 FTE (27%) · 1 hc
Other1.08 FTE (29%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091827GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 7 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 10 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 7 FTENurse · 2024-04: 7 FTENurse · 2024-05: 7 FTENurse · 2024-06: 7 FTENurse · 2024-07: 7 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 6 FTENurse · 2024-12: 6 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 22 FTEAdmin · 2024-04: 22 FTEAdmin · 2024-05: 22 FTEAdmin · 2024-06: 22 FTEAdmin · 2024-07: 21 FTEAdmin · 2024-08: 21 FTEAdmin · 2024-09: 21 FTEAdmin · 2024-10: 21 FTEAdmin · 2024-11: 21 FTEAdmin · 2024-12: 21 FTEAdmin · 2025-01: 24 FTEAdmin · 2025-02: 24 FTEAdmin · 2025-03: 24 FTEAdmin · 2025-04: 24 FTEAdmin · 2025-05: 23 FTEAdmin · 2025-06: 23 FTEAdmin · 2025-07: 22 FTEAdmin · 2025-08: 22 FTEAdmin · 2025-09: 22 FTEAdmin · 2025-10: 23 FTEAdmin · 2025-11: 23 FTEAdmin · 2025-12: 22 FTEAdmin · 2026-01: 22 FTEAdmin · 2026-02: 22 FTEAdmin · 2026-03: 21 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.1%
Phone easy1.8%
Website easy1.2%
100.0% coverage

Prescribing volume

1.92

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.