GP Practice

The Orchard Partnership

J83019

Compare to

Registered patients

12,365

NHS Digital list size

GP FTE

8.74

NHS Digital workforce

Patients per GP FTE

1,415

Items per patient

2.46

prescribing volume

GPPS overall good

1.4%

patient experience

Limited classification in NHS Digital return

1,527 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

124

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K123.5479.7-356.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,2491,5741,8992,2242023-08: 1,484 appointments2023-09: 1,734 appointments2023-10: 1,790 appointments2023-12: 1,343 appointments2024-01: 1,649 appointments2024-02: 1,660 appointments2024-03: 1,676 appointments2024-04: 1,718 appointments2024-05: 1,567 appointments2024-06: 1,744 appointments2024-07: 1,657 appointments2024-08: 1,770 appointments2024-09: 1,833 appointments2024-10: 2,130 appointments2024-11: 2,012 appointments2024-12: 1,916 appointments2025-01: 1,951 appointments2025-02: 1,867 appointments2025-03: 1,890 appointments2025-04: 1,675 appointments2025-05: 1,673 appointments2025-06: 1,595 appointments2025-07: 1,751 appointments2025-08: 1,527 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-081011271541802023-08: 120 appts per 1,000 patients2023-09: 140.2 appts per 1,000 patients2023-10: 144.8 appts per 1,000 patients2023-12: 108.6 appts per 1,000 patients2024-01: 133.4 appts per 1,000 patients2024-02: 134.2 appts per 1,000 patients2024-03: 135.5 appts per 1,000 patients2024-04: 138.9 appts per 1,000 patients2024-05: 126.7 appts per 1,000 patients2024-06: 141 appts per 1,000 patients2024-07: 134 appts per 1,000 patients2024-08: 143.1 appts per 1,000 patients2024-09: 148.2 appts per 1,000 patients2024-10: 172.3 appts per 1,000 patients2024-11: 162.7 appts per 1,000 patients2024-12: 155 appts per 1,000 patients2025-01: 157.8 appts per 1,000 patients2025-02: 151 appts per 1,000 patients2025-03: 152.9 appts per 1,000 patients2025-04: 135.5 appts per 1,000 patients2025-05: 135.3 appts per 1,000 patients2025-06: 129 appts per 1,000 patients2025-07: 141.6 appts per 1,000 patients2025-08: 123.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.8%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-2.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments dropped significantly to 1527, compared to the practice's trailing average of 1838.6. This represents a notable decrease of 16.9%.

In 2025-08, the total number of appointments fell sharply by 16.9%, which could indicate a workflow change or operational pressure. This is the most material shift observed this month.

To investigate this drop, review the appointment scheduling processes and any recent changes in patient communication or system updates that might have affected booking rates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-08
value 1527 · avg 1838.6 ± 148
total2024-10
value 2130 · avg 1678.4 ± 122.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-04-27 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-04-27.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.74

Nurse FTE

3.83

Direct Patient Care FTE

10.43

Admin FTE

25.32

1 practices reporting · 100.0% coverage

Staff group mix

GP8.7 FTE · 18%
Nurse3.8 FTE · 8%
Direct Patient Care10.4 FTE · 22%
Admin25.3 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.74 FTE · 14 headcount
Partner4.72 FTE (54%) · 6 hc
Salaried2.31 FTE (26%) · 6 hc
Training (ST/F)1.71 FTE (20%) · 2 hc
Nurses3.83 FTE · 6 headcount
Practice Nurse3.83 FTE (100%) · 6 hc
Admin / Non-clinical25.32 FTE · 41 headcount
Management1.65 FTE (7%) · 2 hc
Reception / Admin19.12 FTE (76%) · 33 hc
Other4.55 FTE (18%) · 6 hc
Direct Patient Care10.42 FTE · 17 headcount
HCA / Nursing Assistant1.61 FTE (15%) · 4 hc
Social Prescriber3.77 FTE (36%) · 5 hc
Other5.04 FTE (48%) · 8 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031101928GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 8 FTEGP · 2025-09: 8 FTEGP · 2025-10: 8 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 11 FTEDPC · 2024-04: 11 FTEDPC · 2024-05: 11 FTEDPC · 2024-06: 10 FTEDPC · 2024-07: 10 FTEDPC · 2024-08: 10 FTEDPC · 2024-09: 10 FTEDPC · 2024-10: 10 FTEDPC · 2024-11: 10 FTEDPC · 2024-12: 10 FTEDPC · 2025-01: 10 FTEDPC · 2025-02: 10 FTEDPC · 2025-03: 10 FTEDPC · 2025-04: 10 FTEDPC · 2025-05: 10 FTEDPC · 2025-06: 10 FTEDPC · 2025-07: 10 FTEDPC · 2025-08: 10 FTEDPC · 2025-09: 10 FTEDPC · 2025-10: 10 FTEDPC · 2025-11: 10 FTEDPC · 2025-12: 10 FTEDPC · 2026-01: 10 FTEDPC · 2026-02: 10 FTEDPC · 2026-03: 10 FTEAdmin · 2024-03: 23 FTEAdmin · 2024-04: 23 FTEAdmin · 2024-05: 23 FTEAdmin · 2024-06: 25 FTEAdmin · 2024-07: 25 FTEAdmin · 2024-08: 25 FTEAdmin · 2024-09: 25 FTEAdmin · 2024-10: 25 FTEAdmin · 2024-11: 25 FTEAdmin · 2024-12: 25 FTEAdmin · 2025-01: 25 FTEAdmin · 2025-02: 25 FTEAdmin · 2025-03: 25 FTEAdmin · 2025-04: 25 FTEAdmin · 2025-05: 25 FTEAdmin · 2025-06: 25 FTEAdmin · 2025-07: 25 FTEAdmin · 2025-08: 25 FTEAdmin · 2025-09: 25 FTEAdmin · 2025-10: 25 FTEAdmin · 2025-11: 25 FTEAdmin · 2025-12: 25 FTEAdmin · 2026-01: 25 FTEAdmin · 2026-02: 25 FTEAdmin · 2026-03: 25 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.4%
Phone easy1.4%
Website easy61.5%
100.0% coverage

Prescribing volume

2.46

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.