GP Practice

Hawthorn Medical Centre

J83027

Compare to

Registered patients

12,083

NHS Digital list size

GP FTE

7.53

NHS Digital workforce

Patients per GP FTE

1,605

Items per patient

2.81

prescribing volume

GPPS overall good

1.4%

patient experience

Limited classification in NHS Digital return

1,649 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

137

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K136.5479.7-343.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,3951,7772,1592,5412023-08: 1,801 appointments2023-09: 1,635 appointments2023-10: 2,430 appointments2023-12: 1,853 appointments2024-01: 2,152 appointments2024-02: 2,078 appointments2024-03: 1,837 appointments2024-04: 1,663 appointments2024-05: 1,805 appointments2024-06: 1,751 appointments2024-07: 1,643 appointments2024-08: 1,729 appointments2024-09: 1,640 appointments2024-10: 1,506 appointments2024-11: 1,710 appointments2024-12: 1,606 appointments2025-01: 1,517 appointments2025-02: 1,511 appointments2025-03: 1,665 appointments2025-04: 1,873 appointments2025-05: 1,695 appointments2025-06: 1,859 appointments2025-07: 1,852 appointments2025-08: 1,649 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-081151471792102023-08: 149.1 appts per 1,000 patients2023-09: 135.3 appts per 1,000 patients2023-10: 201.1 appts per 1,000 patients2023-12: 153.4 appts per 1,000 patients2024-01: 178.1 appts per 1,000 patients2024-02: 172 appts per 1,000 patients2024-03: 152 appts per 1,000 patients2024-04: 137.6 appts per 1,000 patients2024-05: 149.4 appts per 1,000 patients2024-06: 144.9 appts per 1,000 patients2024-07: 136 appts per 1,000 patients2024-08: 143.1 appts per 1,000 patients2024-09: 135.7 appts per 1,000 patients2024-10: 124.6 appts per 1,000 patients2024-11: 141.5 appts per 1,000 patients2024-12: 132.9 appts per 1,000 patients2025-01: 125.5 appts per 1,000 patients2025-02: 125.1 appts per 1,000 patients2025-03: 137.8 appts per 1,000 patients2025-04: 155 appts per 1,000 patients2025-05: 140.3 appts per 1,000 patients2025-06: 153.9 appts per 1,000 patients2025-07: 153.3 appts per 1,000 patients2025-08: 136.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments0%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K0%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments at Hawthorn Medical Centre was 136.5 per 1,000 patients, which is in line with the practice's trailing average. This month's data shows no significant deviations from the usual trends.

There were no notable trends or step changes in the data for August 2025. The practice's appointment rates and contact methods have remained stable.

Given the stable data, no immediate investigation is required. However, it would be prudent to monitor the data closely for any future anomalies or significant shifts.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2025-04
value 1873 · avg 1645.5 ± 93.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2023-08-10 · 32 months ago
  • Current rating is good, and the latest CQC assessment date is 2023-08-10 (32 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.53

Nurse FTE

5.37

Direct Patient Care FTE

4.16

Admin FTE

14.01

1 practices reporting · 100.0% coverage

Staff group mix

GP7.5 FTE · 24%
Nurse5.4 FTE · 17%
Direct Patient Care4.2 FTE · 13%
Admin14.0 FTE · 45%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.53 FTE · 9 headcount
Partner2.40 FTE (32%) · 3 hc
Salaried3.21 FTE (43%) · 4 hc
Training (ST/F)1.92 FTE (25%) · 2 hc
Nurses5.38 FTE · 6 headcount
Practice Nurse4.63 FTE (86%) · 5 hc
Advanced / Specialist0.75 FTE (14%) · 1 hc
Admin / Non-clinical14.01 FTE · 20 headcount
Management2.80 FTE (20%) · 3 hc
Reception / Admin8.70 FTE (62%) · 13 hc
Other2.51 FTE (18%) · 4 hc
Direct Patient Care4.16 FTE · 6 headcount
Pharmacist0.85 FTE (20%) · 2 hc
HCA / Nursing Assistant2.51 FTE (60%) · 3 hc
Other0.80 FTE (19%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03271115GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 9 FTEGP · 2024-07: 8 FTEGP · 2024-08: 7 FTEGP · 2024-09: 6 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 9 FTEGP · 2025-07: 8 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 13 FTEAdmin · 2024-06: 13 FTEAdmin · 2024-07: 13 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 11 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 12 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 13 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 14 FTEAdmin · 2025-11: 14 FTEAdmin · 2025-12: 14 FTEAdmin · 2026-01: 14 FTEAdmin · 2026-02: 14 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.4%
Phone easy1.3%
Website easy69.4%
100.0% coverage

Prescribing volume

2.81

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.