GP Practice

Whalebridge Practice

J83033

Compare to

Registered patients

21,426

NHS Digital list size

GP FTE

7.28

NHS Digital workforce

Patients per GP FTE

2,943

Items per patient

1.14

prescribing volume

GPPS overall good

2.3%

patient experience

Limited classification in NHS Digital return

1,161 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

54.2

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K54.2479.7-425.5
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081255661,0061,4472023-08: 253 appointments2023-09: 449 appointments2023-10: 648 appointments2023-12: 542 appointments2024-01: 764 appointments2024-02: 631 appointments2024-03: 597 appointments2024-04: 801 appointments2024-05: 937 appointments2024-06: 1,120 appointments2024-07: 1,049 appointments2024-08: 976 appointments2024-09: 1,053 appointments2024-10: 1,160 appointments2024-11: 1,319 appointments2024-12: 1,209 appointments2025-01: 1,292 appointments2025-02: 1,313 appointments2025-03: 1,071 appointments2025-04: 1,152 appointments2025-05: 962 appointments2025-06: 1,224 appointments2025-07: 1,177 appointments2025-08: 1,161 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-0862647682023-08: 11.8 appts per 1,000 patients2023-09: 21 appts per 1,000 patients2023-10: 30.2 appts per 1,000 patients2023-12: 25.3 appts per 1,000 patients2024-01: 35.7 appts per 1,000 patients2024-02: 29.5 appts per 1,000 patients2024-03: 27.9 appts per 1,000 patients2024-04: 37.4 appts per 1,000 patients2024-05: 43.7 appts per 1,000 patients2024-06: 52.3 appts per 1,000 patients2024-07: 49 appts per 1,000 patients2024-08: 45.6 appts per 1,000 patients2024-09: 49.1 appts per 1,000 patients2024-10: 54.1 appts per 1,000 patients2024-11: 61.6 appts per 1,000 patients2024-12: 56.4 appts per 1,000 patients2025-01: 60.3 appts per 1,000 patients2025-02: 61.3 appts per 1,000 patients2025-03: 50 appts per 1,000 patients2025-04: 53.8 appts per 1,000 patients2025-05: 44.9 appts per 1,000 patients2025-06: 57.1 appts per 1,000 patients2025-07: 54.9 appts per 1,000 patients2025-08: 54.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+2%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients rose by 2% compared to the practice's trailing average. This increase suggests a rise in patient demand or a change in booking practices.

Several months showed significant shifts in appointment numbers. For instance, in February 2025, the total number of appointments per thousand patients increased by 50%. This could indicate a workflow change or an operational adjustment.

To understand these changes, the practice manager should review the booking system for any recent updates or policy changes that might have influenced the appointment rates. Additionally, checking if the increase in February aligns with any specific events or campaigns could provide further insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (5)

total2024-11
value 1319 · avg 856.5 ± 210.2
total2024-06
value 1120 · avg 554.1 ± 205.9
total2024-05
value 937 · avg 510.9 ± 172.7
total2024-04
value 801 · avg 477.5 ± 150.8
total2024-01
value 764 · avg 367 ± 130
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-10-09 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-10-09.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.28

Nurse FTE

10.98

Direct Patient Care FTE

1.73

Admin FTE

24.79

1 practices reporting · 100.0% coverage

Staff group mix

GP7.3 FTE · 16%
Nurse11.0 FTE · 25%
Direct Patient Care1.7 FTE · 4%
Admin24.8 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.28 FTE · 10 headcount
Partner3.20 FTE (44%) · 3 hc
Salaried3.01 FTE (41%) · 6 hc
Training (ST/F)1.07 FTE (15%) · 1 hc
Nurses10.98 FTE · 15 headcount
Practice Nurse5.74 FTE (52%) · 9 hc
Advanced / Specialist5.24 FTE (48%) · 6 hc
Admin / Non-clinical24.78 FTE · 31 headcount
Management3.45 FTE (14%) · 4 hc
Reception / Admin17.58 FTE (71%) · 22 hc
Other3.75 FTE (15%) · 5 hc
Direct Patient Care1.73 FTE · 2 headcount
HCA / Nursing Assistant1.73 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030102030GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 4 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 6 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 7 FTEGP · 2025-09: 7 FTEGP · 2025-10: 7 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 10 FTENurse · 2024-06: 10 FTENurse · 2024-07: 10 FTENurse · 2024-08: 10 FTENurse · 2024-09: 11 FTENurse · 2024-10: 11 FTENurse · 2024-11: 11 FTENurse · 2024-12: 11 FTENurse · 2025-01: 11 FTENurse · 2025-02: 11 FTENurse · 2025-03: 11 FTENurse · 2025-04: 11 FTENurse · 2025-05: 11 FTENurse · 2025-06: 11 FTENurse · 2025-07: 11 FTENurse · 2025-08: 11 FTENurse · 2025-09: 10 FTENurse · 2025-10: 10 FTENurse · 2025-11: 10 FTENurse · 2025-12: 10 FTENurse · 2026-01: 10 FTENurse · 2026-02: 10 FTENurse · 2026-03: 11 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 25 FTEAdmin · 2024-06: 26 FTEAdmin · 2024-07: 26 FTEAdmin · 2024-08: 24 FTEAdmin · 2024-09: 24 FTEAdmin · 2024-10: 27 FTEAdmin · 2024-11: 25 FTEAdmin · 2024-12: 25 FTEAdmin · 2025-01: 25 FTEAdmin · 2025-02: 24 FTEAdmin · 2025-03: 24 FTEAdmin · 2025-04: 25 FTEAdmin · 2025-05: 24 FTEAdmin · 2025-06: 26 FTEAdmin · 2025-07: 26 FTEAdmin · 2025-08: 24 FTEAdmin · 2025-09: 23 FTEAdmin · 2025-10: 23 FTEAdmin · 2025-11: 26 FTEAdmin · 2025-12: 26 FTEAdmin · 2026-01: 26 FTEAdmin · 2026-02: 26 FTEAdmin · 2026-03: 25 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.3%
Phone easy2.1%
Website easy1.0%
100.0% coverage

Prescribing volume

1.14

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.