GP Practice

Kingswood Surgery

J83038

Compare to

Registered patients

29,122

NHS Digital list size

GP FTE

14.13

NHS Digital workforce

Patients per GP FTE

2,061

Items per patient

1.17

prescribing volume

GPPS overall good

3.1%

patient experience

Limited classification in NHS Digital return

1,223 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

42.0

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K42.0479.7-437.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-088801,0561,2331,4092023-08: 939 appointments2023-09: 990 appointments2023-10: 1,079 appointments2023-12: 973 appointments2024-01: 931 appointments2024-02: 1,106 appointments2024-03: 1,027 appointments2024-04: 1,028 appointments2024-05: 1,128 appointments2024-06: 1,134 appointments2024-07: 1,189 appointments2024-08: 998 appointments2024-09: 1,323 appointments2024-10: 1,290 appointments2024-11: 1,358 appointments2024-12: 1,168 appointments2025-01: 1,165 appointments2025-02: 1,160 appointments2025-03: 1,338 appointments2025-04: 1,213 appointments2025-05: 1,167 appointments2025-06: 1,247 appointments2025-07: 1,281 appointments2025-08: 1,223 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08303642482023-08: 32.2 appts per 1,000 patients2023-09: 34 appts per 1,000 patients2023-10: 37.1 appts per 1,000 patients2023-12: 33.4 appts per 1,000 patients2024-01: 32 appts per 1,000 patients2024-02: 38 appts per 1,000 patients2024-03: 35.3 appts per 1,000 patients2024-04: 35.3 appts per 1,000 patients2024-05: 38.7 appts per 1,000 patients2024-06: 38.9 appts per 1,000 patients2024-07: 40.8 appts per 1,000 patients2024-08: 34.3 appts per 1,000 patients2024-09: 45.4 appts per 1,000 patients2024-10: 44.3 appts per 1,000 patients2024-11: 46.6 appts per 1,000 patients2024-12: 40.1 appts per 1,000 patients2025-01: 40 appts per 1,000 patients2025-02: 39.8 appts per 1,000 patients2025-03: 45.9 appts per 1,000 patients2025-04: 41.7 appts per 1,000 patients2025-05: 40.1 appts per 1,000 patients2025-06: 42.8 appts per 1,000 patients2025-07: 44 appts per 1,000 patients2025-08: 42 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.7%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Kingswood Surgery saw a notable increase in total appointments per thousand patients, rising to 42 from the trailing average. This is a significant rise compared to the practice's usual performance.

Several trends have emerged over the past few months. The total number of appointments has been consistently above the trailing average since 2024-09, indicating a sustained increase in demand. Additionally, the DNA rate has remained stable, suggesting consistent patient attendance.

To understand these trends, the practice manager should review the scheduling and booking processes to identify any changes that might have contributed to the rise in appointments. Additionally, examining patient feedback from this period could provide insights into any shifts in patient behavior or preferences.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (3)

total2024-11
value 1358 · avg 1100.5 ± 116.1
total2024-10
value 1290 · avg 1075.5 ± 104.3
total2024-09
value 1323 · avg 1043.5 ± 79.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2019-02-14 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2019-02-14.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

14.13

Nurse FTE

9.67

Direct Patient Care FTE

18.28

Admin FTE

32.83

1 practices reporting · 100.0% coverage

Staff group mix

GP14.1 FTE · 19%
Nurse9.7 FTE · 13%
Direct Patient Care18.3 FTE · 24%
Admin32.8 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP14.12 FTE · 23 headcount
Partner2.15 FTE (15%) · 3 hc
Salaried6.85 FTE (49%) · 14 hc
Training (ST/F)5.12 FTE (36%) · 6 hc
Nurses9.67 FTE · 11 headcount
Practice Nurse8.67 FTE (90%) · 10 hc
Advanced / Specialist1.00 FTE (10%) · 1 hc
Admin / Non-clinical32.83 FTE · 41 headcount
Management3.93 FTE (12%) · 4 hc
Reception / Admin21.67 FTE (66%) · 29 hc
Other7.23 FTE (22%) · 8 hc
Direct Patient Care18.29 FTE · 22 headcount
Pharmacist7.83 FTE (43%) · 8 hc
HCA / Nursing Assistant3.45 FTE (19%) · 4 hc
Physiotherapist1.35 FTE (7%) · 2 hc
Social Prescriber2.52 FTE (14%) · 3 hc
Other3.14 FTE (17%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-034152536GP · 2024-03: 13 FTEGP · 2024-04: 13 FTEGP · 2024-05: 14 FTEGP · 2024-06: 14 FTEGP · 2024-07: 13 FTEGP · 2024-08: 16 FTEGP · 2024-09: 16 FTEGP · 2024-10: 14 FTEGP · 2024-11: 14 FTEGP · 2024-12: 14 FTEGP · 2025-01: 14 FTEGP · 2025-02: 15 FTEGP · 2025-03: 14 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 13 FTEGP · 2025-07: 12 FTEGP · 2025-08: 13 FTEGP · 2025-09: 13 FTEGP · 2025-10: 13 FTEGP · 2025-11: 16 FTEGP · 2025-12: 15 FTEGP · 2026-01: 15 FTEGP · 2026-02: 14 FTEGP · 2026-03: 14 FTENurse · 2024-03: 7 FTENurse · 2024-04: 7 FTENurse · 2024-05: 7 FTENurse · 2024-06: 7 FTENurse · 2024-07: 7 FTENurse · 2024-08: 7 FTENurse · 2024-09: 7 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 11 FTENurse · 2025-12: 11 FTENurse · 2026-01: 11 FTENurse · 2026-02: 10 FTENurse · 2026-03: 10 FTEDPC · 2024-03: 10 FTEDPC · 2024-04: 10 FTEDPC · 2024-05: 10 FTEDPC · 2024-06: 10 FTEDPC · 2024-07: 10 FTEDPC · 2024-08: 10 FTEDPC · 2024-09: 10 FTEDPC · 2024-10: 10 FTEDPC · 2024-11: 10 FTEDPC · 2024-12: 10 FTEDPC · 2025-01: 10 FTEDPC · 2025-02: 10 FTEDPC · 2025-03: 10 FTEDPC · 2025-04: 10 FTEDPC · 2025-05: 10 FTEDPC · 2025-06: 10 FTEDPC · 2025-07: 10 FTEDPC · 2025-08: 10 FTEDPC · 2025-09: 10 FTEDPC · 2025-10: 10 FTEDPC · 2025-11: 19 FTEDPC · 2025-12: 19 FTEDPC · 2026-01: 19 FTEDPC · 2026-02: 18 FTEDPC · 2026-03: 18 FTEAdmin · 2024-03: 22 FTEAdmin · 2024-04: 22 FTEAdmin · 2024-05: 22 FTEAdmin · 2024-06: 22 FTEAdmin · 2024-07: 22 FTEAdmin · 2024-08: 22 FTEAdmin · 2024-09: 22 FTEAdmin · 2024-10: 22 FTEAdmin · 2024-11: 22 FTEAdmin · 2024-12: 22 FTEAdmin · 2025-01: 22 FTEAdmin · 2025-02: 22 FTEAdmin · 2025-03: 22 FTEAdmin · 2025-04: 22 FTEAdmin · 2025-05: 22 FTEAdmin · 2025-06: 22 FTEAdmin · 2025-07: 22 FTEAdmin · 2025-08: 22 FTEAdmin · 2025-09: 22 FTEAdmin · 2025-10: 22 FTEAdmin · 2025-11: 31 FTEAdmin · 2025-12: 31 FTEAdmin · 2026-01: 31 FTEAdmin · 2026-02: 33 FTEAdmin · 2026-03: 33 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good3.1%
Phone easy2.8%
Website easy1.0%
100.0% coverage

Prescribing volume

1.17

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.