GP Practice

Westbury Group Practice

J83040

Compare to

Registered patients

24,938

NHS Digital list size

GP FTE

9.61

NHS Digital workforce

Patients per GP FTE

2,595

Items per patient

1.66

prescribing volume

GPPS overall good

2.7%

patient experience

Limited classification in NHS Digital return

1,989 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

79.8

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K79.8479.7-399.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,8572,1392,4212,7032023-08: 2,122 appointments2023-09: 2,269 appointments2023-10: 2,339 appointments2023-12: 2,279 appointments2024-01: 2,373 appointments2024-02: 2,446 appointments2024-03: 2,621 appointments2024-04: 2,335 appointments2024-05: 2,297 appointments2024-06: 2,148 appointments2024-07: 2,346 appointments2024-08: 2,288 appointments2024-09: 2,150 appointments2024-10: 2,160 appointments2024-11: 2,082 appointments2024-12: 2,169 appointments2025-01: 2,164 appointments2025-02: 2,168 appointments2025-03: 2,199 appointments2025-04: 1,939 appointments2025-05: 2,026 appointments2025-06: 2,181 appointments2025-07: 2,042 appointments2025-08: 1,989 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-087586971082023-08: 85.1 appts per 1,000 patients2023-09: 91 appts per 1,000 patients2023-10: 93.8 appts per 1,000 patients2023-12: 91.4 appts per 1,000 patients2024-01: 95.2 appts per 1,000 patients2024-02: 98.1 appts per 1,000 patients2024-03: 105.1 appts per 1,000 patients2024-04: 93.6 appts per 1,000 patients2024-05: 92.1 appts per 1,000 patients2024-06: 86.1 appts per 1,000 patients2024-07: 94.1 appts per 1,000 patients2024-08: 91.7 appts per 1,000 patients2024-09: 86.2 appts per 1,000 patients2024-10: 86.6 appts per 1,000 patients2024-11: 83.5 appts per 1,000 patients2024-12: 87 appts per 1,000 patients2025-01: 86.8 appts per 1,000 patients2025-02: 86.9 appts per 1,000 patients2025-03: 88.2 appts per 1,000 patients2025-04: 77.8 appts per 1,000 patients2025-05: 81.2 appts per 1,000 patients2025-06: 87.5 appts per 1,000 patients2025-07: 81.9 appts per 1,000 patients2025-08: 79.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.8%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In 2025-08, the total number of appointments per thousand patients was 79.8, which is below the practice's trailing average. This represents a steady decline over the past months.

There were no significant trends or step changes observed in the data. The total number of appointments per thousand patients has been consistently decreasing.

To understand the ongoing decline, it would be useful to review any recent changes in patient demand or practice policies that might have impacted appointment numbers.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2025-04
value 1939 · avg 2208.8 ± 81.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

unknownlow confidence
  • No confirmed last CQC inspection/report date is currently available for this practice.
  • Likelihood is therefore conservative until timeline data is refreshed.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9.61

Nurse FTE

11.56

Direct Patient Care FTE

12.84

Admin FTE

41.91

1 practices reporting · 100.0% coverage

Staff group mix

GP9.6 FTE · 13%
Nurse11.6 FTE · 15%
Direct Patient Care12.8 FTE · 17%
Admin41.9 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.61 FTE · 13 headcount
Partner2.28 FTE (24%) · 3 hc
Salaried5.41 FTE (56%) · 8 hc
Training (ST/F)0.85 FTE (9%) · 1 hc
Locum1.07 FTE (11%) · 1 hc
Nurses11.56 FTE · 16 headcount
Practice Nurse8.49 FTE (73%) · 12 hc
Advanced / Specialist3.07 FTE (27%) · 4 hc
Admin / Non-clinical41.90 FTE · 57 headcount
Management2.93 FTE (7%) · 3 hc
Reception / Admin24.93 FTE (59%) · 31 hc
Apprentice1.00 FTE (2%) · 1 hc
Estates / Ancillary2.57 FTE (6%) · 6 hc
Other10.47 FTE (25%) · 16 hc
Direct Patient Care12.84 FTE · 16 headcount
Pharmacist1.85 FTE (14%) · 2 hc
HCA / Nursing Assistant5.96 FTE (46%) · 8 hc
Paramedic2.59 FTE (20%) · 3 hc
Other2.44 FTE (19%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-036193347GP · 2024-03: 13 FTEGP · 2024-04: 13 FTEGP · 2024-05: 11 FTEGP · 2024-06: 11 FTEGP · 2024-07: 11 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 11 FTENurse · 2024-04: 11 FTENurse · 2024-05: 13 FTENurse · 2024-06: 13 FTENurse · 2024-07: 13 FTENurse · 2024-08: 13 FTENurse · 2024-09: 12 FTENurse · 2024-10: 10 FTENurse · 2024-11: 10 FTENurse · 2024-12: 10 FTENurse · 2025-01: 10 FTENurse · 2025-02: 10 FTENurse · 2025-03: 10 FTENurse · 2025-04: 10 FTENurse · 2025-05: 10 FTENurse · 2025-06: 10 FTENurse · 2025-07: 10 FTENurse · 2025-08: 10 FTENurse · 2025-09: 10 FTENurse · 2025-10: 10 FTENurse · 2025-11: 12 FTENurse · 2025-12: 12 FTENurse · 2026-01: 12 FTENurse · 2026-02: 12 FTENurse · 2026-03: 12 FTEDPC · 2024-03: 15 FTEDPC · 2024-04: 15 FTEDPC · 2024-05: 16 FTEDPC · 2024-06: 15 FTEDPC · 2024-07: 15 FTEDPC · 2024-08: 14 FTEDPC · 2024-09: 13 FTEDPC · 2024-10: 13 FTEDPC · 2024-11: 13 FTEDPC · 2024-12: 13 FTEDPC · 2025-01: 13 FTEDPC · 2025-02: 13 FTEDPC · 2025-03: 13 FTEDPC · 2025-04: 14 FTEDPC · 2025-05: 14 FTEDPC · 2025-06: 14 FTEDPC · 2025-07: 14 FTEDPC · 2025-08: 14 FTEDPC · 2025-09: 14 FTEDPC · 2025-10: 14 FTEDPC · 2025-11: 13 FTEDPC · 2025-12: 13 FTEDPC · 2026-01: 13 FTEDPC · 2026-02: 13 FTEDPC · 2026-03: 13 FTEAdmin · 2024-03: 40 FTEAdmin · 2024-04: 40 FTEAdmin · 2024-05: 43 FTEAdmin · 2024-06: 43 FTEAdmin · 2024-07: 40 FTEAdmin · 2024-08: 42 FTEAdmin · 2024-09: 42 FTEAdmin · 2024-10: 40 FTEAdmin · 2024-11: 40 FTEAdmin · 2024-12: 40 FTEAdmin · 2025-01: 40 FTEAdmin · 2025-02: 40 FTEAdmin · 2025-03: 41 FTEAdmin · 2025-04: 40 FTEAdmin · 2025-05: 41 FTEAdmin · 2025-06: 40 FTEAdmin · 2025-07: 39 FTEAdmin · 2025-08: 40 FTEAdmin · 2025-09: 40 FTEAdmin · 2025-10: 40 FTEAdmin · 2025-11: 41 FTEAdmin · 2025-12: 41 FTEAdmin · 2026-01: 41 FTEAdmin · 2026-02: 43 FTEAdmin · 2026-03: 42 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.7%
Phone easy2.3%
Website easy1.5%
100.0% coverage

Prescribing volume

1.66

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.