GP Practice

Spa Medical Centre

J83046

Compare to

Registered patients

15,779

NHS Digital list size

GP FTE

9.08

NHS Digital workforce

Patients per GP FTE

1,738

Items per patient

1.98

prescribing volume

GPPS overall good

1.7%

patient experience

Limited classification in NHS Digital return

1,460 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

92.5

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K92.5479.7-387.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-089071,1631,4191,6752023-08: 1,512 appointments2023-09: 1,601 appointments2023-10: 1,285 appointments2023-12: 1,416 appointments2024-01: 1,514 appointments2024-02: 1,513 appointments2024-03: 1,264 appointments2024-04: 981 appointments2024-05: 1,210 appointments2024-06: 1,256 appointments2024-07: 1,076 appointments2024-08: 1,204 appointments2024-09: 1,310 appointments2024-10: 1,316 appointments2024-11: 1,394 appointments2024-12: 1,290 appointments2025-01: 1,329 appointments2025-02: 1,396 appointments2025-03: 1,296 appointments2025-04: 1,364 appointments2025-05: 1,475 appointments2025-06: 1,590 appointments2025-07: 1,598 appointments2025-08: 1,460 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085774901062023-08: 95.8 appts per 1,000 patients2023-09: 101.5 appts per 1,000 patients2023-10: 81.4 appts per 1,000 patients2023-12: 89.7 appts per 1,000 patients2024-01: 96 appts per 1,000 patients2024-02: 95.9 appts per 1,000 patients2024-03: 80.1 appts per 1,000 patients2024-04: 62.2 appts per 1,000 patients2024-05: 76.7 appts per 1,000 patients2024-06: 79.6 appts per 1,000 patients2024-07: 68.2 appts per 1,000 patients2024-08: 76.3 appts per 1,000 patients2024-09: 83 appts per 1,000 patients2024-10: 83.4 appts per 1,000 patients2024-11: 88.3 appts per 1,000 patients2024-12: 81.8 appts per 1,000 patients2025-01: 84.2 appts per 1,000 patients2025-02: 88.5 appts per 1,000 patients2025-03: 82.1 appts per 1,000 patients2025-04: 86.4 appts per 1,000 patients2025-05: 93.5 appts per 1,000 patients2025-06: 100.8 appts per 1,000 patients2025-07: 101.3 appts per 1,000 patients2025-08: 92.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3.2%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+3.2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients at Spa Medical Centre rose by 3.2% compared to the practice's trailing average, reaching 92.5. This is the highest figure recorded so far this year.

Several months have shown significant increases in total appointments. For example, in July 2025, the total number of appointments jumped by 19.5% compared to the trailing average. This suggests a potential shift in workflow or an increase in demand.

To investigate these trends, the practice manager should review the data from July 2025 to confirm if the increase aligns with any specific operational changes or external factors. Additionally, examining the data from April 2024, which showed a notable dip, could provide insights into seasonal variations or other influencing factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (4)

total2025-07
value 1598 · avg 1336.7 ± 123
total2025-06
value 1590 · avg 1308.8 ± 97.7
total2025-05
value 1475 · avg 1286.8 ± 87
total2024-04
value 981 · avg 1449 ± 141.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-06-23 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-06-23.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9.08

Nurse FTE

4.12

Direct Patient Care FTE

6.53

Admin FTE

17.38

1 practices reporting · 100.0% coverage

Staff group mix

GP9.1 FTE · 24%
Nurse4.1 FTE · 11%
Direct Patient Care6.5 FTE · 18%
Admin17.4 FTE · 47%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.08 FTE · 13 headcount
Partner3.50 FTE (39%) · 5 hc
Salaried3.66 FTE (40%) · 6 hc
Training (ST/F)1.92 FTE (21%) · 2 hc
Nurses4.12 FTE · 6 headcount
Practice Nurse2.46 FTE (60%) · 4 hc
Advanced / Specialist1.66 FTE (40%) · 2 hc
Admin / Non-clinical17.38 FTE · 24 headcount
Management2.28 FTE (13%) · 3 hc
Reception / Admin8.05 FTE (46%) · 12 hc
Other7.05 FTE (41%) · 9 hc
Direct Patient Care6.53 FTE · 9 headcount
Pharmacist0.96 FTE (15%) · 1 hc
HCA / Nursing Assistant2.54 FTE (39%) · 4 hc
Paramedic1.00 FTE (15%) · 1 hc
Other2.03 FTE (31%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03171420GP · 2024-03: 8 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 10 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 4 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 7 FTEDPC · 2024-04: 7 FTEDPC · 2024-05: 7 FTEDPC · 2024-06: 7 FTEDPC · 2024-07: 7 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 7 FTEDPC · 2024-10: 6 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 7 FTEDPC · 2025-09: 7 FTEDPC · 2025-10: 7 FTEDPC · 2025-11: 7 FTEDPC · 2025-12: 7 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 7 FTEDPC · 2026-03: 7 FTEAdmin · 2024-03: 18 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 15 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 15 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 17 FTEAdmin · 2024-11: 14 FTEAdmin · 2024-12: 15 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 15 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 17 FTEAdmin · 2025-07: 15 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 17 FTEAdmin · 2026-01: 17 FTEAdmin · 2026-02: 17 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.7%
Phone easy1.5%
Website easy1.1%
100.0% coverage

Prescribing volume

1.98

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.