GP Practice

Southbroom Surgery

J83049

Compare to

Registered patients

12,513

NHS Digital list size

GP FTE

14.24

NHS Digital workforce

Patients per GP FTE

879

Items per patient

1.65

prescribing volume

GPPS overall good

1.4%

patient experience

Limited classification in NHS Digital return

1,713 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

137

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K136.9479.7-342.8
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,2291,4281,6281,8272023-08: 1,368 appointments2023-09: 1,368 appointments2023-10: 1,499 appointments2023-12: 1,531 appointments2024-01: 1,555 appointments2024-02: 1,524 appointments2024-03: 1,529 appointments2024-04: 1,287 appointments2024-05: 1,351 appointments2024-06: 1,401 appointments2024-07: 1,592 appointments2024-08: 1,505 appointments2024-09: 1,443 appointments2024-10: 1,422 appointments2024-11: 1,528 appointments2024-12: 1,617 appointments2025-01: 1,536 appointments2025-02: 1,640 appointments2025-03: 1,527 appointments2025-04: 1,456 appointments2025-05: 1,471 appointments2025-06: 1,589 appointments2025-07: 1,769 appointments2025-08: 1,713 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08981141301462023-08: 109.3 appts per 1,000 patients2023-09: 109.3 appts per 1,000 patients2023-10: 119.8 appts per 1,000 patients2023-12: 122.4 appts per 1,000 patients2024-01: 124.3 appts per 1,000 patients2024-02: 121.8 appts per 1,000 patients2024-03: 122.2 appts per 1,000 patients2024-04: 102.9 appts per 1,000 patients2024-05: 108 appts per 1,000 patients2024-06: 112 appts per 1,000 patients2024-07: 127.2 appts per 1,000 patients2024-08: 120.3 appts per 1,000 patients2024-09: 115.3 appts per 1,000 patients2024-10: 113.6 appts per 1,000 patients2024-11: 122.1 appts per 1,000 patients2024-12: 129.2 appts per 1,000 patients2025-01: 122.8 appts per 1,000 patients2025-02: 131.1 appts per 1,000 patients2025-03: 122 appts per 1,000 patients2025-04: 116.4 appts per 1,000 patients2025-05: 117.6 appts per 1,000 patients2025-06: 127 appts per 1,000 patients2025-07: 141.4 appts per 1,000 patients2025-08: 136.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3.6%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+3.6%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients increased by 3.6% compared to the practice's trailing average. This rise is the most significant change observed this month.

Several trends are worth noting. The total number of appointments per thousand patients has been steadily increasing, with a notable 3.6% rise in August 2025. This could indicate an increase in demand or a change in booking practices.

To investigate these trends, the practice manager should review the appointment data for August 2025 to understand the factors behind the increase. Additionally, examining the DNA rate, which has remained stable, can help assess whether the rise in appointments is due to operational efficiency or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2025-07
value 1769 · avg 1527.2 ± 68.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2015-11-25 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2015-11-25.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

14.24

Nurse FTE

3.63

Direct Patient Care FTE

2.28

Admin FTE

13.01

1 practices reporting · 100.0% coverage

Staff group mix

GP14.2 FTE · 43%
Nurse3.6 FTE · 11%
Direct Patient Care2.3 FTE · 7%
Admin13.0 FTE · 39%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP14.24 FTE · 18 headcount
Partner5.87 FTE (41%) · 7 hc
Salaried1.33 FTE (9%) · 2 hc
Training (ST/F)6.51 FTE (46%) · 8 hc
Retainer0.53 FTE (4%) · 1 hc
Nurses3.63 FTE · 6 headcount
Practice Nurse3.63 FTE (100%) · 6 hc
Admin / Non-clinical13.02 FTE · 15 headcount
Management1.07 FTE (8%) · 1 hc
Reception / Admin7.87 FTE (60%) · 9 hc
Other4.08 FTE (31%) · 5 hc
Direct Patient Care2.28 FTE · 3 headcount
HCA / Nursing Assistant1.48 FTE (65%) · 2 hc
Other0.80 FTE (35%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03161218GP · 2024-03: 15 FTEGP · 2024-04: 14 FTEGP · 2024-05: 14 FTEGP · 2024-06: 14 FTEGP · 2024-07: 14 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 13 FTEGP · 2024-12: 15 FTEGP · 2025-01: 15 FTEGP · 2025-02: 13 FTEGP · 2025-03: 13 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 16 FTEGP · 2025-09: 15 FTEGP · 2025-10: 15 FTEGP · 2025-11: 15 FTEGP · 2025-12: 15 FTEGP · 2026-01: 15 FTEGP · 2026-02: 14 FTEGP · 2026-03: 14 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 13 FTEAdmin · 2024-06: 13 FTEAdmin · 2024-07: 13 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 13 FTEAdmin · 2024-10: 13 FTEAdmin · 2024-11: 13 FTEAdmin · 2024-12: 13 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 13 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 13 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.4%
Phone easy1.3%
Website easy47.6%
100.0% coverage

Prescribing volume

1.65

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.