GP Practice

Rothwell Medical Centre

K83021

Compare to

GP FTE

9.69

NHS Digital workforce

GPPS overall good

71.8%

patient experience

Access KPIs · August 2025

Same-day %

39.5%

Month: August 2025

Appts per 1K patients

459

all bookings (incl. triage)

Patient contacts per 1K

436

F2F + phone + video only

28+ day backlog

13.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face75.2%
Telephone12.0%
Video / online7.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %39.5%43.0%-3.5%
Face-to-face %75.2%58.4%+16.8%
Telephone %12.0%21.9%-9.9%
Appts per 1K459.3479.7-20.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080316293Same-day % · 2023-07: 37.4%Same-day % · 2023-08: 37.4%Same-day % · 2023-09: 25.7%Same-day % · 2023-10: 27.8%Same-day % · 2023-12: 37.9%Same-day % · 2024-01: 34.2%Same-day % · 2024-02: 34.4%Same-day % · 2024-03: 38.0%Same-day % · 2024-04: 39.8%Same-day % · 2024-05: 35.3%Same-day % · 2024-06: 36.2%Same-day % · 2024-07: 33.3%Same-day % · 2024-08: 34.6%Same-day % · 2024-09: 34.0%Same-day % · 2024-11: 32.6%Same-day % · 2024-12: 36.2%Same-day % · 2025-01: 37.3%Same-day % · 2025-02: 38.3%Same-day % · 2025-03: 38.1%Same-day % · 2025-04: 38.1%Same-day % · 2025-05: 38.4%Same-day % · 2025-06: 40.0%Same-day % · 2025-07: 36.2%Same-day % · 2025-08: 39.5%F2F % · 2023-07: 60.0%F2F % · 2023-08: 62.7%F2F % · 2023-09: 82.5%F2F % · 2023-10: 79.9%F2F % · 2023-12: 75.4%F2F % · 2024-01: 71.6%F2F % · 2024-02: 71.6%F2F % · 2024-03: 77.7%F2F % · 2024-04: 81.6%F2F % · 2024-05: 75.7%F2F % · 2024-06: 75.1%F2F % · 2024-07: 74.7%F2F % · 2024-08: 72.2%F2F % · 2024-09: 82.7%F2F % · 2024-11: 83.3%F2F % · 2024-12: 83.1%F2F % · 2025-01: 81.3%F2F % · 2025-02: 81.3%F2F % · 2025-03: 71.9%F2F % · 2025-04: 73.9%F2F % · 2025-05: 71.3%F2F % · 2025-06: 70.8%F2F % · 2025-07: 73.8%F2F % · 2025-08: 75.2%Phone % · 2023-07: 25.3%Phone % · 2023-08: 24.2%Phone % · 2023-09: 12.3%Phone % · 2023-10: 13.1%Phone % · 2023-12: 17.6%Phone % · 2024-01: 19.6%Phone % · 2024-02: 15.6%Phone % · 2024-03: 12.8%Phone % · 2024-04: 13.3%Phone % · 2024-05: 17.6%Phone % · 2024-06: 18.5%Phone % · 2024-07: 19.5%Phone % · 2024-08: 20.8%Phone % · 2024-09: 12.8%Phone % · 2024-11: 11.9%Phone % · 2024-12: 10.9%Phone % · 2025-01: 12.7%Phone % · 2025-02: 12.0%Phone % · 2025-03: 11.3%Phone % · 2025-04: 11.5%Phone % · 2025-05: 13.8%Phone % · 2025-06: 13.6%Phone % · 2025-07: 12.1%Phone % · 2025-08: 12.0%Video % · 2023-07: 5.9%Video % · 2023-08: 6.4%Video % · 2023-09: 0.9%Video % · 2023-10: 0.7%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 1.5%Video % · 2024-06: 0.1%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.1%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 11.0%Video % · 2025-04: 7.8%Video % · 2025-05: 7.9%Video % · 2025-06: 6.3%Video % · 2025-07: 8.8%Video % · 2025-08: 7.8%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-088,1719,31910,46611,6142023-07: 9,520 appointments2023-08: 9,960 appointments2023-09: 11,281 appointments2023-10: 11,094 appointments2023-12: 8,504 appointments2024-01: 9,608 appointments2024-02: 8,913 appointments2024-03: 8,564 appointments2024-04: 9,665 appointments2024-05: 9,613 appointments2024-06: 9,067 appointments2024-07: 9,899 appointments2024-08: 8,540 appointments2024-09: 9,035 appointments2024-11: 9,447 appointments2024-12: 9,330 appointments2025-01: 10,966 appointments2025-02: 9,311 appointments2025-03: 10,405 appointments2025-04: 9,670 appointments2025-05: 10,164 appointments2025-06: 10,125 appointments2025-07: 10,968 appointments2025-08: 10,104 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083714244765282023-07: 432.8 appts per 1,000 patients2023-08: 452.8 appts per 1,000 patients2023-09: 512.8 appts per 1,000 patients2023-10: 504.3 appts per 1,000 patients2023-12: 386.6 appts per 1,000 patients2024-01: 436.8 appts per 1,000 patients2024-02: 405.2 appts per 1,000 patients2024-03: 389.3 appts per 1,000 patients2024-04: 439.4 appts per 1,000 patients2024-05: 437 appts per 1,000 patients2024-06: 412.2 appts per 1,000 patients2024-07: 450 appts per 1,000 patients2024-08: 388.2 appts per 1,000 patients2024-09: 410.7 appts per 1,000 patients2024-11: 429.5 appts per 1,000 patients2024-12: 424.1 appts per 1,000 patients2025-01: 498.5 appts per 1,000 patients2025-02: 423.3 appts per 1,000 patients2025-03: 473 appts per 1,000 patients2025-04: 439.6 appts per 1,000 patients2025-05: 462.1 appts per 1,000 patients2025-06: 460.3 appts per 1,000 patients2025-07: 498.6 appts per 1,000 patients2025-08: 459.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 37.4%July 2023 · 1 day: 5.4%July 2023 · 2–7 days: 14.8%July 2023 · 8–14 days: 15.6%July 2023 · 15–21 days: 10.1%July 2023 · 22–28 days: 4.6%July 2023 · > 28 days: 12.2%August 2023 · Same day: 37.4%August 2023 · 1 day: 5.9%August 2023 · 2–7 days: 12.9%August 2023 · 8–14 days: 14.4%August 2023 · 15–21 days: 11.4%August 2023 · 22–28 days: 5.1%August 2023 · > 28 days: 13.0%September 2023 · Same day: 25.7%September 2023 · 1 day: 6.1%September 2023 · 2–7 days: 15.8%September 2023 · 8–14 days: 15.5%September 2023 · 15–21 days: 6.8%September 2023 · 22–28 days: 4.4%September 2023 · > 28 days: 25.7%October 2023 · Same day: 27.8%October 2023 · 1 day: 7.3%October 2023 · 2–7 days: 19.5%October 2023 · 8–14 days: 16.9%October 2023 · 15–21 days: 6.2%October 2023 · 22–28 days: 4.4%October 2023 · > 28 days: 17.9%December 2023 · Same day: 37.9%December 2023 · 1 day: 7.6%December 2023 · 2–7 days: 15.9%December 2023 · 8–14 days: 17.3%December 2023 · 15–21 days: 8.7%December 2023 · 22–28 days: 3.8%December 2023 · > 28 days: 8.8%January 2024 · Same day: 34.2%January 2024 · 1 day: 7.9%January 2024 · 2–7 days: 19.0%January 2024 · 8–14 days: 14.9%January 2024 · 15–21 days: 10.3%January 2024 · 22–28 days: 3.6%January 2024 · > 28 days: 10.2%February 2024 · Same day: 34.4%February 2024 · 1 day: 5.7%February 2024 · 2–7 days: 18.1%February 2024 · 8–14 days: 18.8%February 2024 · 15–21 days: 9.8%February 2024 · 22–28 days: 4.2%February 2024 · > 28 days: 9.0%March 2024 · Same day: 38.0%March 2024 · 1 day: 4.5%March 2024 · 2–7 days: 14.4%March 2024 · 8–14 days: 16.3%March 2024 · 15–21 days: 12.1%March 2024 · 22–28 days: 5.0%March 2024 · > 28 days: 9.7%April 2024 · Same day: 39.8%April 2024 · 1 day: 6.0%April 2024 · 2–7 days: 13.8%April 2024 · 8–14 days: 12.1%April 2024 · 15–21 days: 12.8%April 2024 · 22–28 days: 5.2%April 2024 · > 28 days: 10.3%May 2024 · Same day: 35.3%May 2024 · 1 day: 7.7%May 2024 · 2–7 days: 14.7%May 2024 · 8–14 days: 12.1%May 2024 · 15–21 days: 10.6%May 2024 · 22–28 days: 6.9%May 2024 · > 28 days: 12.6%June 2024 · Same day: 36.2%June 2024 · 1 day: 6.4%June 2024 · 2–7 days: 17.7%June 2024 · 8–14 days: 11.5%June 2024 · 15–21 days: 10.4%June 2024 · 22–28 days: 5.5%June 2024 · > 28 days: 12.4%July 2024 · Same day: 33.3%July 2024 · 1 day: 8.0%July 2024 · 2–7 days: 17.5%July 2024 · 8–14 days: 12.2%July 2024 · 15–21 days: 11.6%July 2024 · 22–28 days: 5.6%July 2024 · > 28 days: 11.8%August 2024 · Same day: 34.6%August 2024 · 1 day: 6.4%August 2024 · 2–7 days: 16.7%August 2024 · 8–14 days: 12.4%August 2024 · 15–21 days: 13.5%August 2024 · 22–28 days: 5.9%August 2024 · > 28 days: 10.5%September 2024 · Same day: 34.0%September 2024 · 1 day: 7.2%September 2024 · 2–7 days: 20.2%September 2024 · 8–14 days: 11.0%September 2024 · 15–21 days: 11.2%September 2024 · 22–28 days: 4.8%September 2024 · > 28 days: 11.6%November 2024 · Same day: 32.6%November 2024 · 1 day: 7.1%November 2024 · 2–7 days: 20.3%November 2024 · 8–14 days: 12.9%November 2024 · 15–21 days: 11.6%November 2024 · 22–28 days: 5.4%November 2024 · > 28 days: 10.2%December 2024 · Same day: 36.2%December 2024 · 1 day: 7.5%December 2024 · 2–7 days: 18.4%December 2024 · 8–14 days: 13.2%December 2024 · 15–21 days: 10.7%December 2024 · 22–28 days: 6.1%December 2024 · > 28 days: 7.9%January 2025 · Same day: 37.3%January 2025 · 1 day: 6.9%January 2025 · 2–7 days: 21.0%January 2025 · 8–14 days: 10.4%January 2025 · 15–21 days: 9.6%January 2025 · 22–28 days: 6.5%January 2025 · > 28 days: 8.3%February 2025 · Same day: 38.3%February 2025 · 1 day: 6.9%February 2025 · 2–7 days: 19.6%February 2025 · 8–14 days: 11.7%February 2025 · 15–21 days: 7.9%February 2025 · 22–28 days: 6.6%February 2025 · > 28 days: 9.1%March 2025 · Same day: 38.1%March 2025 · 1 day: 6.2%March 2025 · 2–7 days: 17.3%March 2025 · 8–14 days: 11.0%March 2025 · 15–21 days: 6.6%March 2025 · 22–28 days: 8.2%March 2025 · > 28 days: 12.5%April 2025 · Same day: 38.1%April 2025 · 1 day: 4.6%April 2025 · 2–7 days: 14.5%April 2025 · 8–14 days: 12.8%April 2025 · 15–21 days: 6.5%April 2025 · 22–28 days: 8.9%April 2025 · > 28 days: 14.6%May 2025 · Same day: 38.4%May 2025 · 1 day: 7.4%May 2025 · 2–7 days: 15.5%May 2025 · 8–14 days: 12.6%May 2025 · 15–21 days: 5.7%May 2025 · 22–28 days: 4.4%May 2025 · > 28 days: 16.0%June 2025 · Same day: 40.0%June 2025 · 1 day: 6.2%June 2025 · 2–7 days: 15.0%June 2025 · 8–14 days: 11.1%June 2025 · 15–21 days: 6.8%June 2025 · 22–28 days: 6.1%June 2025 · > 28 days: 14.8%July 2025 · Same day: 36.2%July 2025 · 1 day: 7.2%July 2025 · 2–7 days: 16.9%July 2025 · 8–14 days: 11.7%July 2025 · 15–21 days: 7.7%July 2025 · 22–28 days: 7.8%July 2025 · > 28 days: 12.6%August 2025 · Same day: 39.5%August 2025 · 1 day: 7.5%August 2025 · 2–7 days: 14.5%August 2025 · 8–14 days: 10.8%August 2025 · 15–21 days: 6.8%August 2025 · 22–28 days: 7.2%August 2025 · > 28 days: 13.6%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (13.7% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.7%
Face-to-face %+0.6%
Telephone %+1.2%
Same-day %+0.2%
Appts per 1K+0.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Rothwell Medical Centre saw a notable increase in total appointments, with 10,968 appointments per 1,000 patients, surpassing the practice's trailing average by 13%. The DNA rate also rose significantly, climbing to 3.5% from a trailing average of 2.9%.

Several trends and step changes are worth noting. The video appointment percentage saw a substantial increase in 2025-07, rising by 39.7%. Additionally, the phone appointment percentage increased by 32.3% in 2024-05, indicating a shift in patient preferences or operational changes. The DNA rate has been consistently rising, with a notable increase in 2024-12.

To investigate these trends, the practice manager should review the shift in video appointments in 2025-07 to understand if it aligns with any system changes or patient feedback. Additionally, verifying the increase in phone appointments in 2024-05 could provide insights into operational adjustments or patient behavior changes.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 4 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 10968 · avg 9663.3 ± 649.4
sameDayPct2025-06
value 40 · avg 36 ± 2
total2025-01
value 10966 · avg 9182.1 ± 462.6
dnaRate2024-12
value 3.5 · avg 2.9 ± 0.3
dnaRate2024-02
value 3.3 · avg 2.6 ± 0.3
sameDayPct2023-10
value 27.8 · avg 41.8 ± 5.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-07
6.3 → 8.8 (+39.7%)
videoPct2024-11
0.1 → 0 (-100%)
phonePct2024-09
20.8 → 12.8 (-38.5%)
videoPct2024-07
0.1 → 0 (-100%)
videoPct2024-06
1.5 → 0.1 (-93.3%)
phonePct2024-05
13.3 → 17.6 (+32.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

9.69

Nurse FTE

6.81

Direct Patient Care FTE

0.99

Admin FTE

19.05

1 practices reporting · 100.0% coverage

Staff group mix

GP9.7 FTE · 27%
Nurse6.8 FTE · 19%
Direct Patient Care1.0 FTE · 3%
Admin19.1 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.69 FTE · 16 headcount
Partner5.01 FTE (52%) · 7 hc
Salaried1.99 FTE (21%) · 4 hc
Training (ST/F)1.70 FTE (18%) · 2 hc
Retainer0.99 FTE (10%) · 3 hc
Nurses6.81 FTE · 8 headcount
Practice Nurse3.80 FTE (56%) · 4 hc
Advanced / Specialist3.01 FTE (44%) · 4 hc
Admin / Non-clinical19.05 FTE · 25 headcount
Management2.00 FTE (10%) · 2 hc
Reception / Admin10.50 FTE (55%) · 14 hc
Estates / Ancillary5.99 FTE (31%) · 8 hc
Other0.56 FTE (3%) · 1 hc
Direct Patient Care0.99 FTE · 1 headcount
HCA / Nursing Assistant0.99 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03081725GP · 2024-03: 9 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 11 FTEGP · 2024-09: 10 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 8 FTENurse · 2024-04: 8 FTENurse · 2024-05: 8 FTENurse · 2024-06: 8 FTENurse · 2024-07: 7 FTENurse · 2024-08: 7 FTENurse · 2024-09: 7 FTENurse · 2024-10: 6 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 22 FTEAdmin · 2024-04: 22 FTEAdmin · 2024-05: 22 FTEAdmin · 2024-06: 22 FTEAdmin · 2024-07: 19 FTEAdmin · 2024-08: 19 FTEAdmin · 2024-09: 19 FTEAdmin · 2024-10: 20 FTEAdmin · 2024-11: 22 FTEAdmin · 2024-12: 22 FTEAdmin · 2025-01: 22 FTEAdmin · 2025-02: 22 FTEAdmin · 2025-03: 22 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 20 FTEAdmin · 2025-06: 22 FTEAdmin · 2025-07: 22 FTEAdmin · 2025-08: 22 FTEAdmin · 2025-09: 22 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 21 FTEAdmin · 2025-12: 21 FTEAdmin · 2026-01: 21 FTEAdmin · 2026-02: 19 FTEAdmin · 2026-03: 19 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good71.8%
Phone easy23.1%
Website easy46.2%
100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.