GP Practice

Abington Park Surgery

K83029

Compare to

Registered patients

12,881

NHS Digital list size

GP FTE

9.33

NHS Digital workforce

Patients per GP FTE

1,381

Items per patient

1.88

prescribing volume

GPPS overall good

81.6%

patient experience

Access KPIs · August 2025

Same-day %

42%

Month: August 2025

Appts per 1K patients

333

all bookings (incl. triage)

Patient contacts per 1K

323

F2F + phone + video only

28+ day backlog

4.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face65.5%
Telephone17.4%
Video / online14.1%
Triage11.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.0%43.0%-1.0%
Face-to-face %65.5%58.4%+7.1%
Telephone %17.4%21.9%-4.5%
Appts per 1K333.4479.7-146.3
Triage %11.3%8.7%+2.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080316394Same-day % · 2023-07: 36.5%Same-day % · 2023-08: 35.4%Same-day % · 2023-09: 36.3%Same-day % · 2023-10: 34.4%Same-day % · 2023-12: 34.8%Same-day % · 2024-01: 35.1%Same-day % · 2024-02: 32.6%Same-day % · 2024-03: 31.6%Same-day % · 2024-04: 32.8%Same-day % · 2024-05: 34.7%Same-day % · 2024-06: 30.9%Same-day % · 2024-07: 32.8%Same-day % · 2024-08: 30.1%Same-day % · 2024-09: 31.6%Same-day % · 2024-11: 45.9%Same-day % · 2024-12: 38.0%Same-day % · 2025-01: 37.9%Same-day % · 2025-02: 40.6%Same-day % · 2025-03: 39.4%Same-day % · 2025-04: 42.4%Same-day % · 2025-05: 40.4%Same-day % · 2025-06: 41.7%Same-day % · 2025-07: 41.5%Same-day % · 2025-08: 42.0%F2F % · 2023-07: 57.4%F2F % · 2023-08: 56.1%F2F % · 2023-09: 58.2%F2F % · 2023-10: 56.8%F2F % · 2023-12: 56.8%F2F % · 2024-01: 58.3%F2F % · 2024-02: 57.0%F2F % · 2024-03: 72.9%F2F % · 2024-04: 84.1%F2F % · 2024-05: 83.5%F2F % · 2024-06: 82.2%F2F % · 2024-07: 83.2%F2F % · 2024-08: 83.4%F2F % · 2024-09: 82.2%F2F % · 2024-11: 56.9%F2F % · 2024-12: 67.9%F2F % · 2025-01: 67.2%F2F % · 2025-02: 62.3%F2F % · 2025-03: 61.9%F2F % · 2025-04: 60.2%F2F % · 2025-05: 55.7%F2F % · 2025-06: 61.3%F2F % · 2025-07: 62.5%F2F % · 2025-08: 65.5%Phone % · 2023-07: 39.3%Phone % · 2023-08: 39.4%Phone % · 2023-09: 36.8%Phone % · 2023-10: 38.6%Phone % · 2023-12: 41.0%Phone % · 2024-01: 38.8%Phone % · 2024-02: 38.3%Phone % · 2024-03: 23.0%Phone % · 2024-04: 13.3%Phone % · 2024-05: 13.3%Phone % · 2024-06: 14.6%Phone % · 2024-07: 13.3%Phone % · 2024-08: 13.7%Phone % · 2024-09: 14.8%Phone % · 2024-11: 19.6%Phone % · 2024-12: 18.2%Phone % · 2025-01: 17.9%Phone % · 2025-02: 19.4%Phone % · 2025-03: 22.3%Phone % · 2025-04: 21.9%Phone % · 2025-05: 24.0%Phone % · 2025-06: 22.8%Phone % · 2025-07: 22.5%Phone % · 2025-08: 17.4%Video % · 2023-07: 1.0%Video % · 2023-08: 2.4%Video % · 2023-09: 3.0%Video % · 2023-10: 1.5%Video % · 2023-12: 0.2%Video % · 2024-01: 1.0%Video % · 2024-02: 2.8%Video % · 2024-03: 2.0%Video % · 2024-04: 1.1%Video % · 2024-05: 1.6%Video % · 2024-06: 1.5%Video % · 2024-07: 1.6%Video % · 2024-08: 1.3%Video % · 2024-09: 1.2%Video % · 2024-11: 20.5%Video % · 2024-12: 11.9%Video % · 2025-01: 13.5%Video % · 2025-02: 16.5%Video % · 2025-03: 14.5%Video % · 2025-04: 16.2%Video % · 2025-05: 18.5%Video % · 2025-06: 13.7%Video % · 2025-07: 12.9%Video % · 2025-08: 14.1%Triage % · 2023-07: 27.9%Triage % · 2023-08: 28.6%Triage % · 2023-09: 26.5%Triage % · 2023-10: 25.3%Triage % · 2023-12: 28.1%Triage % · 2024-01: 25.9%Triage % · 2024-02: 25.1%Triage % · 2024-03: 25.3%Triage % · 2024-04: 26.3%Triage % · 2024-05: 27.6%Triage % · 2024-06: 24.2%Triage % · 2024-07: 26.0%Triage % · 2024-08: 24.6%Triage % · 2024-09: 21.9%Triage % · 2024-11: 22.1%Triage % · 2024-12: 11.6%Triage % · 2025-01: 13.4%Triage % · 2025-02: 15.9%Triage % · 2025-03: 14.1%Triage % · 2025-04: 15.7%Triage % · 2025-05: 16.7%Triage % · 2025-06: 9.9%Triage % · 2025-07: 7.7%Triage % · 2025-08: 11.3%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-084,0644,8555,6476,4382023-07: 4,793 appointments2023-08: 4,900 appointments2023-09: 5,393 appointments2023-10: 5,626 appointments2023-12: 4,733 appointments2024-01: 5,899 appointments2024-02: 5,657 appointments2024-03: 5,153 appointments2024-04: 5,064 appointments2024-05: 5,352 appointments2024-06: 5,052 appointments2024-07: 5,681 appointments2024-08: 5,141 appointments2024-09: 5,274 appointments2024-11: 6,208 appointments2024-12: 4,891 appointments2025-01: 6,071 appointments2025-02: 5,115 appointments2025-03: 6,031 appointments2025-04: 5,092 appointments2025-05: 5,079 appointments2025-06: 5,291 appointments2025-07: 5,847 appointments2025-08: 4,294 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083163774385002023-07: 372.1 appts per 1,000 patients2023-08: 380.4 appts per 1,000 patients2023-09: 418.7 appts per 1,000 patients2023-10: 436.8 appts per 1,000 patients2023-12: 367.4 appts per 1,000 patients2024-01: 458 appts per 1,000 patients2024-02: 439.2 appts per 1,000 patients2024-03: 400 appts per 1,000 patients2024-04: 393.1 appts per 1,000 patients2024-05: 415.5 appts per 1,000 patients2024-06: 392.2 appts per 1,000 patients2024-07: 441 appts per 1,000 patients2024-08: 399.1 appts per 1,000 patients2024-09: 409.4 appts per 1,000 patients2024-11: 482 appts per 1,000 patients2024-12: 379.7 appts per 1,000 patients2025-01: 471.3 appts per 1,000 patients2025-02: 397.1 appts per 1,000 patients2025-03: 468.2 appts per 1,000 patients2025-04: 395.3 appts per 1,000 patients2025-05: 394.3 appts per 1,000 patients2025-06: 410.8 appts per 1,000 patients2025-07: 453.9 appts per 1,000 patients2025-08: 333.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 36.5%July 2023 · 1 day: 3.8%July 2023 · 2–7 days: 11.8%July 2023 · 8–14 days: 24.6%July 2023 · 15–21 days: 15.5%July 2023 · 22–28 days: 5.2%July 2023 · > 28 days: 2.6%August 2023 · Same day: 35.4%August 2023 · 1 day: 4.1%August 2023 · 2–7 days: 11.8%August 2023 · 8–14 days: 25.3%August 2023 · 15–21 days: 13.2%August 2023 · 22–28 days: 5.6%August 2023 · > 28 days: 4.6%September 2023 · Same day: 36.3%September 2023 · 1 day: 4.5%September 2023 · 2–7 days: 13.0%September 2023 · 8–14 days: 26.1%September 2023 · 15–21 days: 11.1%September 2023 · 22–28 days: 4.5%September 2023 · > 28 days: 4.5%October 2023 · Same day: 34.4%October 2023 · 1 day: 5.6%October 2023 · 2–7 days: 13.7%October 2023 · 8–14 days: 26.4%October 2023 · 15–21 days: 10.7%October 2023 · 22–28 days: 6.2%October 2023 · > 28 days: 3.0%December 2023 · Same day: 34.8%December 2023 · 1 day: 6.7%December 2023 · 2–7 days: 14.4%December 2023 · 8–14 days: 23.2%December 2023 · 15–21 days: 12.6%December 2023 · 22–28 days: 6.4%December 2023 · > 28 days: 1.9%January 2024 · Same day: 35.1%January 2024 · 1 day: 7.1%January 2024 · 2–7 days: 17.2%January 2024 · 8–14 days: 24.1%January 2024 · 15–21 days: 10.3%January 2024 · 22–28 days: 4.5%January 2024 · > 28 days: 1.8%February 2024 · Same day: 32.6%February 2024 · 1 day: 7.6%February 2024 · 2–7 days: 17.3%February 2024 · 8–14 days: 23.8%February 2024 · 15–21 days: 11.7%February 2024 · 22–28 days: 5.1%February 2024 · > 28 days: 1.9%March 2024 · Same day: 31.6%March 2024 · 1 day: 7.2%March 2024 · 2–7 days: 17.0%March 2024 · 8–14 days: 21.9%March 2024 · 15–21 days: 10.4%March 2024 · 22–28 days: 9.1%March 2024 · > 28 days: 2.8%April 2024 · Same day: 32.8%April 2024 · 1 day: 6.3%April 2024 · 2–7 days: 15.0%April 2024 · 8–14 days: 22.7%April 2024 · 15–21 days: 7.1%April 2024 · 22–28 days: 11.1%April 2024 · > 28 days: 4.9%May 2024 · Same day: 34.7%May 2024 · 1 day: 6.4%May 2024 · 2–7 days: 13.5%May 2024 · 8–14 days: 24.2%May 2024 · 15–21 days: 10.1%May 2024 · 22–28 days: 8.3%May 2024 · > 28 days: 2.9%June 2024 · Same day: 30.9%June 2024 · 1 day: 5.4%June 2024 · 2–7 days: 18.0%June 2024 · 8–14 days: 24.6%June 2024 · 15–21 days: 10.5%June 2024 · 22–28 days: 7.3%June 2024 · > 28 days: 3.3%July 2024 · Same day: 32.8%July 2024 · 1 day: 7.3%July 2024 · 2–7 days: 17.6%July 2024 · 8–14 days: 26.3%July 2024 · 15–21 days: 10.0%July 2024 · 22–28 days: 4.5%July 2024 · > 28 days: 1.5%August 2024 · Same day: 30.1%August 2024 · 1 day: 6.1%August 2024 · 2–7 days: 16.6%August 2024 · 8–14 days: 29.1%August 2024 · 15–21 days: 7.7%August 2024 · 22–28 days: 6.0%August 2024 · > 28 days: 4.4%September 2024 · Same day: 31.6%September 2024 · 1 day: 5.5%September 2024 · 2–7 days: 15.3%September 2024 · 8–14 days: 27.4%September 2024 · 15–21 days: 10.1%September 2024 · 22–28 days: 4.7%September 2024 · > 28 days: 5.4%November 2024 · Same day: 45.9%November 2024 · 1 day: 4.5%November 2024 · 2–7 days: 15.3%November 2024 · 8–14 days: 13.7%November 2024 · 15–21 days: 8.1%November 2024 · 22–28 days: 7.5%November 2024 · > 28 days: 4.9%December 2024 · Same day: 38.0%December 2024 · 1 day: 7.4%December 2024 · 2–7 days: 20.7%December 2024 · 8–14 days: 13.5%December 2024 · 15–21 days: 9.8%December 2024 · 22–28 days: 7.5%December 2024 · > 28 days: 3.0%January 2025 · Same day: 37.9%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 24.5%January 2025 · 8–14 days: 14.3%January 2025 · 15–21 days: 6.9%January 2025 · 22–28 days: 6.4%January 2025 · > 28 days: 4.4%February 2025 · Same day: 40.6%February 2025 · 1 day: 3.4%February 2025 · 2–7 days: 18.5%February 2025 · 8–14 days: 19.3%February 2025 · 15–21 days: 8.3%February 2025 · 22–28 days: 7.0%February 2025 · > 28 days: 3.1%March 2025 · Same day: 39.4%March 2025 · 1 day: 3.7%March 2025 · 2–7 days: 17.0%March 2025 · 8–14 days: 18.0%March 2025 · 15–21 days: 8.0%March 2025 · 22–28 days: 7.5%March 2025 · > 28 days: 6.4%April 2025 · Same day: 42.4%April 2025 · 1 day: 3.9%April 2025 · 2–7 days: 15.1%April 2025 · 8–14 days: 18.2%April 2025 · 15–21 days: 7.6%April 2025 · 22–28 days: 6.3%April 2025 · > 28 days: 6.3%May 2025 · Same day: 40.4%May 2025 · 1 day: 4.2%May 2025 · 2–7 days: 19.9%May 2025 · 8–14 days: 17.1%May 2025 · 15–21 days: 8.7%May 2025 · 22–28 days: 4.6%May 2025 · > 28 days: 5.2%June 2025 · Same day: 41.7%June 2025 · 1 day: 3.4%June 2025 · 2–7 days: 23.0%June 2025 · 8–14 days: 15.8%June 2025 · 15–21 days: 9.3%June 2025 · 22–28 days: 4.6%June 2025 · > 28 days: 2.2%July 2025 · Same day: 41.5%July 2025 · 1 day: 4.9%July 2025 · 2–7 days: 17.5%July 2025 · 8–14 days: 20.9%July 2025 · 15–21 days: 7.3%July 2025 · 22–28 days: 4.9%July 2025 · > 28 days: 3.0%August 2025 · Same day: 42.0%August 2025 · 1 day: 3.6%August 2025 · 2–7 days: 15.8%August 2025 · 8–14 days: 15.4%August 2025 · 15–21 days: 10.4%August 2025 · 22–28 days: 8.6%August 2025 · > 28 days: 4.3%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.4%
Face-to-face %+1.4%
Telephone %-3.1%
Same-day %+0.8%
Appts per 1K-3.4%
Triage %-10.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments was 4294, which is significantly lower than the trailing average of 5476.8. This represents a notable drop and may indicate a need to investigate the underlying causes.

Several trends are worth noting. The triage percentage saw a substantial increase of 47.1% in August 2025, following a significant drop in December 2024. Additionally, the phone percentage decreased by 32.4% in November 2024, suggesting a shift in patient contact methods.

To understand these changes, it would be prudent to review the triage percentage increase in August 2025 and the sharp decline in phone percentage in November 2024. These shifts could be linked to workflow changes or recording-policy adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written yesterday). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 4294 · avg 5476.8 ± 441.8
phonePct2025-05
value 24 · avg 16.9 ± 3.3
triagePct2025-01
value 13.4 · avg 24.1 ± 4.2
triagePct2024-12
value 11.6 · avg 25.2 ± 1.8
triagePct2024-11
value 22.1 · avg 25.6 ± 1.5
sameDayPct2024-11
value 45.9 · avg 33.1 ± 1.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
7.7 → 11.3 (+47.1%)
triagePct2025-06
16.7 → 9.9 (-40.5%)
videoPct2024-12
20.5 → 11.9 (-42%)
triagePct2024-12
22.1 → 11.6 (-47.7%)
videoPct2024-11
1.2 → 20.5 (+1608.3%)
phonePct2024-11
14.8 → 19.6 (+32.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-06-24 · 10 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-06-24 (10 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9.33

Nurse FTE

2.87

Direct Patient Care FTE

1.24

Admin FTE

14.39

1 practices reporting · 100.0% coverage

Staff group mix

GP9.3 FTE · 34%
Nurse2.9 FTE · 10%
Direct Patient Care1.2 FTE · 4%
Admin14.4 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.34 FTE · 11 headcount
Partner4.43 FTE (47%) · 5 hc
Salaried0.64 FTE (7%) · 1 hc
Training (ST/F)4.27 FTE (46%) · 5 hc
Nurses2.87 FTE · 4 headcount
Practice Nurse2.11 FTE (74%) · 3 hc
Advanced / Specialist0.76 FTE (26%) · 1 hc
Admin / Non-clinical14.40 FTE · 20 headcount
Management0.80 FTE (6%) · 1 hc
Reception / Admin7.00 FTE (49%) · 10 hc
Estates / Ancillary1.00 FTE (7%) · 1 hc
Other5.60 FTE (39%) · 8 hc
Direct Patient Care1.24 FTE · 2 headcount
HCA / Nursing Assistant0.64 FTE (52%) · 1 hc
Other0.60 FTE (48%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061218GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 11 FTEGP · 2024-07: 11 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 16 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 16 FTEAdmin · 2024-12: 16 FTEAdmin · 2025-01: 16 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 15 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 16 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good81.6%
Phone easy20.4%
Website easy78.5%
100.0% coverage

Prescribing volume

1.88

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.