GP Practice

County Surgery

K83056

Compare to

Registered patients

4,243

NHS Digital list size

GP FTE

0

NHS Digital workforce

Items per patient

1.46

prescribing volume

GPPS overall good

79.7%

patient experience

Access KPIs · August 2025

Same-day %

38.4%

Month: August 2025

Appts per 1K patients

485

all bookings (incl. triage)

Patient contacts per 1K

481

F2F + phone + video only

28+ day backlog

5.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face77.6%
Telephone12.2%
Video / online9.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %38.4%43.0%-4.6%
Face-to-face %77.6%58.4%+19.2%
Telephone %12.2%21.9%-9.7%
Appts per 1K484.8479.7+5.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080306090Same-day % · 2023-07: 54.7%Same-day % · 2023-08: 52.2%Same-day % · 2023-09: 47.1%Same-day % · 2023-10: 47.3%Same-day % · 2023-12: 44.0%Same-day % · 2024-01: 48.9%Same-day % · 2024-02: 48.9%Same-day % · 2024-03: 48.5%Same-day % · 2024-04: 49.8%Same-day % · 2024-05: 48.9%Same-day % · 2024-06: 46.7%Same-day % · 2024-07: 51.4%Same-day % · 2024-08: 51.4%Same-day % · 2024-09: 48.8%Same-day % · 2024-11: 50.2%Same-day % · 2024-12: 47.2%Same-day % · 2025-01: 50.3%Same-day % · 2025-02: 49.7%Same-day % · 2025-03: 45.2%Same-day % · 2025-04: 43.2%Same-day % · 2025-05: 42.7%Same-day % · 2025-06: 42.4%Same-day % · 2025-07: 36.7%Same-day % · 2025-08: 38.4%F2F % · 2023-07: 77.0%F2F % · 2023-08: 80.7%F2F % · 2023-09: 77.3%F2F % · 2023-10: 73.8%F2F % · 2023-12: 68.0%F2F % · 2024-01: 70.1%F2F % · 2024-02: 67.9%F2F % · 2024-03: 67.3%F2F % · 2024-04: 66.7%F2F % · 2024-05: 71.3%F2F % · 2024-06: 70.0%F2F % · 2024-07: 71.4%F2F % · 2024-08: 69.0%F2F % · 2024-09: 71.6%F2F % · 2024-11: 73.6%F2F % · 2024-12: 71.0%F2F % · 2025-01: 69.6%F2F % · 2025-02: 67.8%F2F % · 2025-03: 64.9%F2F % · 2025-04: 74.5%F2F % · 2025-05: 72.7%F2F % · 2025-06: 74.3%F2F % · 2025-07: 78.7%F2F % · 2025-08: 77.6%Phone % · 2023-07: 20.9%Phone % · 2023-08: 16.4%Phone % · 2023-09: 18.7%Phone % · 2023-10: 18.6%Phone % · 2023-12: 27.8%Phone % · 2024-01: 24.2%Phone % · 2024-02: 25.2%Phone % · 2024-03: 21.0%Phone % · 2024-04: 17.7%Phone % · 2024-05: 14.4%Phone % · 2024-06: 15.2%Phone % · 2024-07: 14.4%Phone % · 2024-08: 15.5%Phone % · 2024-09: 13.9%Phone % · 2024-11: 13.9%Phone % · 2024-12: 14.5%Phone % · 2025-01: 16.1%Phone % · 2025-02: 19.6%Phone % · 2025-03: 20.7%Phone % · 2025-04: 11.2%Phone % · 2025-05: 12.1%Phone % · 2025-06: 12.7%Phone % · 2025-07: 11.8%Phone % · 2025-08: 12.2%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 8.1%Video % · 2024-04: 12.3%Video % · 2024-05: 12.0%Video % · 2024-06: 13.5%Video % · 2024-07: 12.7%Video % · 2024-08: 13.4%Video % · 2024-09: 12.8%Video % · 2024-11: 10.7%Video % · 2024-12: 12.2%Video % · 2025-01: 11.7%Video % · 2025-02: 11.1%Video % · 2025-03: 11.7%Video % · 2025-04: 12.1%Video % · 2025-05: 10.3%Video % · 2025-06: 10.0%Video % · 2025-07: 8.0%Video % · 2025-08: 9.3%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.9%Triage % · 2023-10: 0.2%Triage % · 2023-12: 0.2%Triage % · 2024-01: 0.3%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.3%Triage % · 2024-05: 0.5%Triage % · 2024-06: 0.3%Triage % · 2024-07: 0.3%Triage % · 2024-08: 0.3%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.2%Triage % · 2025-01: 0.2%Triage % · 2025-02: 0.2%Triage % · 2025-03: 0.1%Triage % · 2025-04: 0.3%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.5%Triage % · 2025-07: 0.4%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,5671,9182,2682,6192023-07: 1,669 appointments2023-08: 1,739 appointments2023-09: 1,957 appointments2023-10: 2,074 appointments2023-12: 1,961 appointments2024-01: 2,304 appointments2024-02: 2,289 appointments2024-03: 2,064 appointments2024-04: 2,333 appointments2024-05: 2,299 appointments2024-06: 2,191 appointments2024-07: 2,517 appointments2024-08: 2,212 appointments2024-09: 2,299 appointments2024-11: 1,978 appointments2024-12: 1,812 appointments2025-01: 2,039 appointments2025-02: 1,972 appointments2025-03: 2,084 appointments2025-04: 1,981 appointments2025-05: 2,001 appointments2025-06: 1,967 appointments2025-07: 2,214 appointments2025-08: 2,057 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083694525356172023-07: 393.4 appts per 1,000 patients2023-08: 409.9 appts per 1,000 patients2023-09: 461.2 appts per 1,000 patients2023-10: 488.8 appts per 1,000 patients2023-12: 462.2 appts per 1,000 patients2024-01: 543 appts per 1,000 patients2024-02: 539.5 appts per 1,000 patients2024-03: 486.4 appts per 1,000 patients2024-04: 549.8 appts per 1,000 patients2024-05: 541.8 appts per 1,000 patients2024-06: 516.4 appts per 1,000 patients2024-07: 593.2 appts per 1,000 patients2024-08: 521.3 appts per 1,000 patients2024-09: 541.8 appts per 1,000 patients2024-11: 466.2 appts per 1,000 patients2024-12: 427.1 appts per 1,000 patients2025-01: 480.6 appts per 1,000 patients2025-02: 464.8 appts per 1,000 patients2025-03: 491.2 appts per 1,000 patients2025-04: 466.9 appts per 1,000 patients2025-05: 471.6 appts per 1,000 patients2025-06: 463.6 appts per 1,000 patients2025-07: 521.8 appts per 1,000 patients2025-08: 484.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 54.7%July 2023 · 1 day: 8.0%July 2023 · 2–7 days: 23.4%July 2023 · 8–14 days: 9.8%July 2023 · 15–21 days: 2.5%July 2023 · 22–28 days: 1.0%July 2023 · > 28 days: 0.7%August 2023 · Same day: 52.2%August 2023 · 1 day: 10.6%August 2023 · 2–7 days: 21.9%August 2023 · 8–14 days: 10.5%August 2023 · 15–21 days: 2.9%August 2023 · 22–28 days: 1.4%August 2023 · > 28 days: 0.6%September 2023 · Same day: 47.1%September 2023 · 1 day: 9.8%September 2023 · 2–7 days: 20.9%September 2023 · 8–14 days: 18.8%September 2023 · 15–21 days: 1.5%September 2023 · 22–28 days: 1.5%September 2023 · > 28 days: 0.5%October 2023 · Same day: 47.3%October 2023 · 1 day: 9.8%October 2023 · 2–7 days: 20.8%October 2023 · 8–14 days: 12.8%October 2023 · 15–21 days: 5.0%October 2023 · 22–28 days: 3.1%October 2023 · > 28 days: 1.1%December 2023 · Same day: 44.0%December 2023 · 1 day: 16.9%December 2023 · 2–7 days: 21.8%December 2023 · 8–14 days: 13.3%December 2023 · 15–21 days: 2.3%December 2023 · 22–28 days: 1.1%December 2023 · > 28 days: 0.5%January 2024 · Same day: 48.9%January 2024 · 1 day: 15.2%January 2024 · 2–7 days: 17.8%January 2024 · 8–14 days: 11.3%January 2024 · 15–21 days: 3.6%January 2024 · 22–28 days: 2.0%January 2024 · > 28 days: 1.2%February 2024 · Same day: 48.9%February 2024 · 1 day: 12.0%February 2024 · 2–7 days: 21.8%February 2024 · 8–14 days: 8.7%February 2024 · 15–21 days: 6.7%February 2024 · 22–28 days: 1.3%February 2024 · > 28 days: 0.7%March 2024 · Same day: 48.5%March 2024 · 1 day: 10.8%March 2024 · 2–7 days: 17.4%March 2024 · 8–14 days: 8.8%March 2024 · 15–21 days: 10.2%March 2024 · 22–28 days: 3.3%March 2024 · > 28 days: 1.0%April 2024 · Same day: 49.8%April 2024 · 1 day: 13.7%April 2024 · 2–7 days: 17.5%April 2024 · 8–14 days: 8.2%April 2024 · 15–21 days: 6.7%April 2024 · 22–28 days: 3.3%April 2024 · > 28 days: 0.8%May 2024 · Same day: 48.9%May 2024 · 1 day: 11.2%May 2024 · 2–7 days: 17.3%May 2024 · 8–14 days: 10.4%May 2024 · 15–21 days: 6.7%May 2024 · 22–28 days: 3.8%May 2024 · > 28 days: 1.8%June 2024 · Same day: 46.7%June 2024 · 1 day: 12.9%June 2024 · 2–7 days: 22.0%June 2024 · 8–14 days: 9.1%June 2024 · 15–21 days: 5.5%June 2024 · 22–28 days: 2.6%June 2024 · > 28 days: 1.1%July 2024 · Same day: 51.4%July 2024 · 1 day: 12.2%July 2024 · 2–7 days: 22.8%July 2024 · 8–14 days: 8.3%July 2024 · 15–21 days: 3.1%July 2024 · 22–28 days: 1.3%July 2024 · > 28 days: 1.0%August 2024 · Same day: 51.4%August 2024 · 1 day: 11.3%August 2024 · 2–7 days: 21.9%August 2024 · 8–14 days: 10.7%August 2024 · 15–21 days: 3.5%August 2024 · 22–28 days: 0.6%August 2024 · > 28 days: 0.7%September 2024 · Same day: 48.8%September 2024 · 1 day: 11.3%September 2024 · 2–7 days: 26.2%September 2024 · 8–14 days: 9.3%September 2024 · 15–21 days: 2.1%September 2024 · 22–28 days: 1.5%September 2024 · > 28 days: 0.8%November 2024 · Same day: 50.2%November 2024 · 1 day: 13.5%November 2024 · 2–7 days: 13.2%November 2024 · 8–14 days: 7.6%November 2024 · 15–21 days: 6.0%November 2024 · 22–28 days: 4.3%November 2024 · > 28 days: 5.2%December 2024 · Same day: 47.2%December 2024 · 1 day: 16.0%December 2024 · 2–7 days: 18.9%December 2024 · 8–14 days: 5.3%December 2024 · 15–21 days: 3.2%December 2024 · 22–28 days: 5.0%December 2024 · > 28 days: 4.4%January 2025 · Same day: 50.3%January 2025 · 1 day: 15.3%January 2025 · 2–7 days: 16.5%January 2025 · 8–14 days: 5.2%January 2025 · 15–21 days: 8.4%January 2025 · 22–28 days: 3.1%January 2025 · > 28 days: 1.2%February 2025 · Same day: 49.7%February 2025 · 1 day: 15.9%February 2025 · 2–7 days: 18.9%February 2025 · 8–14 days: 4.5%February 2025 · 15–21 days: 6.5%February 2025 · 22–28 days: 3.1%February 2025 · > 28 days: 1.3%March 2025 · Same day: 45.2%March 2025 · 1 day: 10.2%March 2025 · 2–7 days: 27.7%March 2025 · 8–14 days: 6.3%March 2025 · 15–21 days: 2.9%March 2025 · 22–28 days: 6.4%March 2025 · > 28 days: 1.2%April 2025 · Same day: 43.2%April 2025 · 1 day: 7.3%April 2025 · 2–7 days: 25.5%April 2025 · 8–14 days: 5.9%April 2025 · 15–21 days: 5.3%April 2025 · 22–28 days: 8.1%April 2025 · > 28 days: 4.7%May 2025 · Same day: 42.7%May 2025 · 1 day: 5.9%May 2025 · 2–7 days: 23.9%May 2025 · 8–14 days: 8.9%May 2025 · 15–21 days: 5.1%May 2025 · 22–28 days: 9.9%May 2025 · > 28 days: 3.8%June 2025 · Same day: 42.4%June 2025 · 1 day: 10.2%June 2025 · 2–7 days: 24.4%June 2025 · 8–14 days: 7.6%June 2025 · 15–21 days: 6.9%June 2025 · 22–28 days: 5.5%June 2025 · > 28 days: 3.0%July 2025 · Same day: 36.7%July 2025 · 1 day: 8.7%July 2025 · 2–7 days: 27.2%July 2025 · 8–14 days: 7.5%July 2025 · 15–21 days: 4.7%July 2025 · 22–28 days: 9.2%July 2025 · > 28 days: 5.9%August 2025 · Same day: 38.4%August 2025 · 1 day: 11.6%August 2025 · 2–7 days: 21.4%August 2025 · 8–14 days: 8.9%August 2025 · 15–21 days: 5.2%August 2025 · 22–28 days: 9.1%August 2025 · > 28 days: 5.5%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 49/100
  • High demand (>400 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.7%
Face-to-face %+3%
Telephone %-8.5%
Same-day %-3.7%
Appts per 1K+0.7%
Triage %-1.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage rose to 77.6%, which is 6.7% higher than the practice's trailing average. This is the most significant change this month.

Several trends are worth noting. The DNA rate has been rising steadily, up 1.9% per month on average. The telephone percentage has been falling, down 8.5% per month on average. The same-day percentage has also been falling, down 3.7% per month on average.

To investigate these trends, review whether the phone-mix shift in 2025-02 lines up with a system change. Also, verify the F2F dip in 2025-07 isn't a recording artefact.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 11 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 36.7 · avg 47.4 ± 3.2
f2fPct2025-07
value 78.7 · avg 70.9 ± 2.7
sameDayPct2025-05
value 42.7 · avg 48.6 ± 2.4
sameDayPct2025-04
value 43.2 · avg 49 ± 1.8
phonePct2025-04
value 11.2 · avg 16.4 ± 2.5
f2fPct2025-04
value 74.5 · avg 69.5 ± 2.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.4 → 0 (-100%)
triagePct2025-05
0.3 → 0 (-100%)
dnaRate2025-05
4.6 → 3.1 (-32.6%)
phonePct2025-04
20.7 → 11.2 (-45.9%)
triagePct2025-04
0.1 → 0.3 (+110.4%)
dnaRate2025-04
3.3 → 4.6 (+39.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 83/100medium confidence
Last inspection: 2022-09-28 · 43 months ago
  • Current rating is outstanding, and the latest CQC assessment date is 2022-09-28 (43 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

0

Nurse FTE

1.43

Direct Patient Care FTE

0

Admin FTE

6.43

1 practices reporting · 100.0% coverage

Staff group mix

GP0.0 FTE · 0%
Nurse1.4 FTE · 18%
Direct Patient Care0.0 FTE · 0%
Admin6.4 FTE · 82%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

Nurses1.43 FTE · 2 headcount
Practice Nurse1.00 FTE (70%) · 1 hc
Advanced / Specialist0.43 FTE (30%) · 1 hc
Admin / Non-clinical6.43 FTE · 9 headcount
Management1.00 FTE (16%) · 1 hc
Reception / Admin4.63 FTE (72%) · 7 hc
Apprentice0.80 FTE (12%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030257GP · 2024-03: 0 FTEGP · 2024-04: 0 FTEGP · 2024-05: 0 FTEGP · 2024-06: 0 FTEGP · 2024-07: 0 FTEGP · 2024-08: 0 FTEGP · 2024-09: 0 FTEGP · 2024-10: 0 FTEGP · 2024-11: 0 FTEGP · 2024-12: 0 FTEGP · 2025-01: 0 FTEGP · 2025-02: 0 FTEGP · 2025-03: 0 FTEGP · 2025-04: 0 FTEGP · 2025-05: 0 FTEGP · 2025-06: 0 FTEGP · 2025-07: 0 FTEGP · 2025-08: 0 FTEGP · 2025-09: 0 FTEGP · 2025-10: 0 FTEGP · 2025-11: 0 FTEGP · 2025-12: 0 FTEGP · 2026-01: 0 FTEGP · 2026-02: 0 FTEGP · 2026-03: 0 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good79.7%
Phone easy29.3%
Website easy89.9%
100.0% coverage

Prescribing volume

1.46

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.