GP Practice

Great Oakley Medical Centre

K83622

Compare to

Registered patients

15,562

NHS Digital list size

GP FTE

5.73

NHS Digital workforce

Patients per GP FTE

2,716

Items per patient

1.66

prescribing volume

GPPS overall good

71.5%

patient experience

Access KPIs · August 2025

Same-day %

59%

Month: August 2025

Appts per 1K patients

442

all bookings (incl. triage)

Patient contacts per 1K

432

F2F + phone + video only

28+ day backlog

1.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face60.4%
Telephone23.4%
Video / online13.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %59.0%43.0%+16.0%
Face-to-face %60.4%58.4%+2.0%
Telephone %23.4%21.9%+1.5%
Appts per 1K442.3479.7-37.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080265177Same-day % · 2023-07: 56.7%Same-day % · 2023-08: 55.4%Same-day % · 2023-09: 47.5%Same-day % · 2023-10: 57.7%Same-day % · 2023-12: 60.9%Same-day % · 2024-01: 61.7%Same-day % · 2024-02: 60.5%Same-day % · 2024-03: 56.5%Same-day % · 2024-04: 59.1%Same-day % · 2024-05: 58.9%Same-day % · 2024-06: 56.9%Same-day % · 2024-07: 59.2%Same-day % · 2024-08: 58.3%Same-day % · 2024-09: 59.8%Same-day % · 2024-11: 61.0%Same-day % · 2024-12: 63.8%Same-day % · 2025-01: 66.5%Same-day % · 2025-02: 66.6%Same-day % · 2025-03: 65.8%Same-day % · 2025-04: 66.8%Same-day % · 2025-05: 66.2%Same-day % · 2025-06: 67.6%Same-day % · 2025-07: 68.7%Same-day % · 2025-08: 59.0%F2F % · 2023-07: 56.9%F2F % · 2023-08: 56.8%F2F % · 2023-09: 66.3%F2F % · 2023-10: 62.4%F2F % · 2023-12: 57.7%F2F % · 2024-01: 58.9%F2F % · 2024-02: 61.6%F2F % · 2024-03: 57.2%F2F % · 2024-04: 54.0%F2F % · 2024-05: 58.6%F2F % · 2024-06: 56.1%F2F % · 2024-07: 55.9%F2F % · 2024-08: 58.9%F2F % · 2024-09: 64.5%F2F % · 2024-11: 62.1%F2F % · 2024-12: 59.4%F2F % · 2025-01: 60.6%F2F % · 2025-02: 60.1%F2F % · 2025-03: 57.5%F2F % · 2025-04: 55.5%F2F % · 2025-05: 50.5%F2F % · 2025-06: 52.9%F2F % · 2025-07: 52.1%F2F % · 2025-08: 60.4%Phone % · 2023-07: 35.4%Phone % · 2023-08: 33.6%Phone % · 2023-09: 25.9%Phone % · 2023-10: 29.8%Phone % · 2023-12: 31.5%Phone % · 2024-01: 30.6%Phone % · 2024-02: 28.9%Phone % · 2024-03: 32.1%Phone % · 2024-04: 35.9%Phone % · 2024-05: 32.6%Phone % · 2024-06: 34.9%Phone % · 2024-07: 35.4%Phone % · 2024-08: 30.4%Phone % · 2024-09: 25.6%Phone % · 2024-11: 26.7%Phone % · 2024-12: 29.5%Phone % · 2025-01: 29.0%Phone % · 2025-02: 27.0%Phone % · 2025-03: 21.9%Phone % · 2025-04: 22.0%Phone % · 2025-05: 23.2%Phone % · 2025-06: 23.0%Phone % · 2025-07: 24.0%Phone % · 2025-08: 23.4%Video % · 2023-07: 4.7%Video % · 2023-08: 4.9%Video % · 2023-09: 4.8%Video % · 2023-10: 4.8%Video % · 2023-12: 7.6%Video % · 2024-01: 7.8%Video % · 2024-02: 6.9%Video % · 2024-03: 7.6%Video % · 2024-04: 8.0%Video % · 2024-05: 6.2%Video % · 2024-06: 6.6%Video % · 2024-07: 6.1%Video % · 2024-08: 6.6%Video % · 2024-09: 7.0%Video % · 2024-11: 7.6%Video % · 2024-12: 7.2%Video % · 2025-01: 8.3%Video % · 2025-02: 10.2%Video % · 2025-03: 17.5%Video % · 2025-04: 20.0%Video % · 2025-05: 24.5%Video % · 2025-06: 22.2%Video % · 2025-07: 20.6%Video % · 2025-08: 13.9%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-085,6066,7397,8739,0062023-07: 6,440 appointments2023-08: 6,892 appointments2023-09: 6,879 appointments2023-10: 7,313 appointments2023-12: 5,935 appointments2024-01: 6,801 appointments2024-02: 6,714 appointments2024-03: 6,618 appointments2024-04: 6,832 appointments2024-05: 7,335 appointments2024-06: 6,482 appointments2024-07: 8,477 appointments2024-08: 7,214 appointments2024-09: 7,016 appointments2024-11: 7,076 appointments2024-12: 6,710 appointments2025-01: 7,454 appointments2025-02: 6,820 appointments2025-03: 8,300 appointments2025-04: 7,498 appointments2025-05: 6,702 appointments2025-06: 7,410 appointments2025-07: 8,677 appointments2025-08: 6,883 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083604335065792023-07: 413.8 appts per 1,000 patients2023-08: 442.9 appts per 1,000 patients2023-09: 442 appts per 1,000 patients2023-10: 469.9 appts per 1,000 patients2023-12: 381.4 appts per 1,000 patients2024-01: 437 appts per 1,000 patients2024-02: 431.4 appts per 1,000 patients2024-03: 425.3 appts per 1,000 patients2024-04: 439 appts per 1,000 patients2024-05: 471.3 appts per 1,000 patients2024-06: 416.5 appts per 1,000 patients2024-07: 544.7 appts per 1,000 patients2024-08: 463.6 appts per 1,000 patients2024-09: 450.8 appts per 1,000 patients2024-11: 454.7 appts per 1,000 patients2024-12: 431.2 appts per 1,000 patients2025-01: 479 appts per 1,000 patients2025-02: 438.2 appts per 1,000 patients2025-03: 533.4 appts per 1,000 patients2025-04: 481.8 appts per 1,000 patients2025-05: 430.7 appts per 1,000 patients2025-06: 476.2 appts per 1,000 patients2025-07: 557.6 appts per 1,000 patients2025-08: 442.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 56.7%July 2023 · 1 day: 6.9%July 2023 · 2–7 days: 17.1%July 2023 · 8–14 days: 7.5%July 2023 · 15–21 days: 3.6%July 2023 · 22–28 days: 1.7%July 2023 · > 28 days: 6.4%August 2023 · Same day: 55.4%August 2023 · 1 day: 8.1%August 2023 · 2–7 days: 17.6%August 2023 · 8–14 days: 7.9%August 2023 · 15–21 days: 4.3%August 2023 · 22–28 days: 1.6%August 2023 · > 28 days: 5.1%September 2023 · Same day: 47.5%September 2023 · 1 day: 6.4%September 2023 · 2–7 days: 16.0%September 2023 · 8–14 days: 7.7%September 2023 · 15–21 days: 4.8%September 2023 · 22–28 days: 3.6%September 2023 · > 28 days: 13.9%October 2023 · Same day: 57.7%October 2023 · 1 day: 8.4%October 2023 · 2–7 days: 16.9%October 2023 · 8–14 days: 7.4%October 2023 · 15–21 days: 3.2%October 2023 · 22–28 days: 1.9%October 2023 · > 28 days: 4.4%December 2023 · Same day: 60.9%December 2023 · 1 day: 8.4%December 2023 · 2–7 days: 13.3%December 2023 · 8–14 days: 7.5%December 2023 · 15–21 days: 5.0%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 2.6%January 2024 · Same day: 61.7%January 2024 · 1 day: 9.6%January 2024 · 2–7 days: 15.8%January 2024 · 8–14 days: 6.9%January 2024 · 15–21 days: 2.9%January 2024 · 22–28 days: 1.9%January 2024 · > 28 days: 1.2%February 2024 · Same day: 60.5%February 2024 · 1 day: 8.2%February 2024 · 2–7 days: 15.0%February 2024 · 8–14 days: 7.8%February 2024 · 15–21 days: 4.3%February 2024 · 22–28 days: 1.5%February 2024 · > 28 days: 2.6%March 2024 · Same day: 56.5%March 2024 · 1 day: 11.5%March 2024 · 2–7 days: 16.3%March 2024 · 8–14 days: 6.9%March 2024 · 15–21 days: 4.2%March 2024 · 22–28 days: 2.0%March 2024 · > 28 days: 2.6%April 2024 · Same day: 59.1%April 2024 · 1 day: 9.3%April 2024 · 2–7 days: 15.2%April 2024 · 8–14 days: 6.3%April 2024 · 15–21 days: 3.0%April 2024 · 22–28 days: 1.5%April 2024 · > 28 days: 5.6%May 2024 · Same day: 58.9%May 2024 · 1 day: 10.0%May 2024 · 2–7 days: 15.3%May 2024 · 8–14 days: 6.7%May 2024 · 15–21 days: 3.2%May 2024 · 22–28 days: 1.2%May 2024 · > 28 days: 4.7%June 2024 · Same day: 56.9%June 2024 · 1 day: 7.4%June 2024 · 2–7 days: 16.5%June 2024 · 8–14 days: 8.9%June 2024 · 15–21 days: 4.7%June 2024 · 22–28 days: 1.9%June 2024 · > 28 days: 3.8%July 2024 · Same day: 59.2%July 2024 · 1 day: 6.7%July 2024 · 2–7 days: 13.3%July 2024 · 8–14 days: 8.1%July 2024 · 15–21 days: 5.2%July 2024 · 22–28 days: 2.5%July 2024 · > 28 days: 5.0%August 2024 · Same day: 58.3%August 2024 · 1 day: 7.3%August 2024 · 2–7 days: 13.4%August 2024 · 8–14 days: 8.7%August 2024 · 15–21 days: 4.2%August 2024 · 22–28 days: 2.5%August 2024 · > 28 days: 5.6%September 2024 · Same day: 59.8%September 2024 · 1 day: 8.0%September 2024 · 2–7 days: 14.9%September 2024 · 8–14 days: 9.0%September 2024 · 15–21 days: 4.4%September 2024 · 22–28 days: 1.5%September 2024 · > 28 days: 2.5%November 2024 · Same day: 61.0%November 2024 · 1 day: 8.8%November 2024 · 2–7 days: 13.5%November 2024 · 8–14 days: 6.7%November 2024 · 15–21 days: 5.4%November 2024 · 22–28 days: 2.0%November 2024 · > 28 days: 2.6%December 2024 · Same day: 63.8%December 2024 · 1 day: 8.6%December 2024 · 2–7 days: 13.1%December 2024 · 8–14 days: 7.0%December 2024 · 15–21 days: 3.0%December 2024 · 22–28 days: 1.6%December 2024 · > 28 days: 2.8%January 2025 · Same day: 66.5%January 2025 · 1 day: 8.6%January 2025 · 2–7 days: 10.9%January 2025 · 8–14 days: 5.3%January 2025 · 15–21 days: 2.8%January 2025 · 22–28 days: 1.8%January 2025 · > 28 days: 4.1%February 2025 · Same day: 66.6%February 2025 · 1 day: 7.8%February 2025 · 2–7 days: 9.7%February 2025 · 8–14 days: 5.0%February 2025 · 15–21 days: 5.0%February 2025 · 22–28 days: 2.6%February 2025 · > 28 days: 3.3%March 2025 · Same day: 65.8%March 2025 · 1 day: 7.8%March 2025 · 2–7 days: 11.0%March 2025 · 8–14 days: 5.1%March 2025 · 15–21 days: 4.7%March 2025 · 22–28 days: 1.8%March 2025 · > 28 days: 3.8%April 2025 · Same day: 66.8%April 2025 · 1 day: 9.3%April 2025 · 2–7 days: 10.7%April 2025 · 8–14 days: 5.3%April 2025 · 15–21 days: 2.9%April 2025 · 22–28 days: 1.8%April 2025 · > 28 days: 3.2%May 2025 · Same day: 66.2%May 2025 · 1 day: 8.1%May 2025 · 2–7 days: 11.8%May 2025 · 8–14 days: 5.3%May 2025 · 15–21 days: 3.7%May 2025 · 22–28 days: 1.5%May 2025 · > 28 days: 3.4%June 2025 · Same day: 67.6%June 2025 · 1 day: 7.4%June 2025 · 2–7 days: 10.6%June 2025 · 8–14 days: 5.4%June 2025 · 15–21 days: 3.5%June 2025 · 22–28 days: 1.9%June 2025 · > 28 days: 3.6%July 2025 · Same day: 68.7%July 2025 · 1 day: 8.4%July 2025 · 2–7 days: 11.4%July 2025 · 8–14 days: 5.0%July 2025 · 15–21 days: 3.0%July 2025 · 22–28 days: 1.4%July 2025 · > 28 days: 2.1%August 2025 · Same day: 59.0%August 2025 · 1 day: 14.5%August 2025 · 2–7 days: 13.5%August 2025 · 8–14 days: 5.7%August 2025 · 15–21 days: 4.0%August 2025 · 22–28 days: 1.4%August 2025 · > 28 days: 1.9%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.1%
Face-to-face %+0.3%
Telephone %+1.7%
Same-day %-1.2%
Appts per 1K-1.1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly higher than the practice's trailing average, with 8677 appointments compared to 7263.3. This is a notable increase and could indicate a rise in patient demand or changes in appointment scheduling.

Several trends and step changes are worth noting. The DNA rate has increased by 54.5% from 1.1% to 1.7%. The video appointment percentage saw a substantial decrease of 32.5% from 20.6% to 13.9%. These shifts could reflect changes in patient preferences or operational adjustments.

To investigate these changes, review the reasons behind the significant rise in total appointments and the increase in DNA rates. Also, verify if the drop in video appointments correlates with any policy changes or patient feedback.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 3 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 8677 · avg 7263.3 ± 590.7
f2fPct2025-05
value 50.5 · avg 58.6 ± 2.9
phonePct2025-03
value 21.9 · avg 30.7 ± 3.4
total2025-03
value 8300 · avg 7062.3 ± 512
sameDayPct2025-02
value 66.6 · avg 60.2 ± 2.7
sameDayPct2025-01
value 66.5 · avg 59.7 ± 2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
20.6 → 13.9 (-32.5%)
dnaRate2025-08
1.1 → 1.7 (+54.5%)
videoPct2025-03
10.2 → 17.5 (+71.6%)
dnaRate2024-11
1.7 → 2.3 (+35.3%)
dnaRate2024-09
1.1 → 1.7 (+54.5%)
videoPct2023-12
4.8 → 7.6 (+58.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 31/100medium confidence
Last inspection: 2026-03-25 · 1 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2026-03-25 (1 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

5.73

Nurse FTE

2.71

Direct Patient Care FTE

1

Admin FTE

15.91

1 practices reporting · 100.0% coverage

Staff group mix

GP5.7 FTE · 23%
Nurse2.7 FTE · 11%
Direct Patient Care1.0 FTE · 4%
Admin15.9 FTE · 63%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.73 FTE · 8 headcount
Partner2.02 FTE (35%) · 3 hc
Salaried2.00 FTE (35%) · 3 hc
Training (ST/F)1.71 FTE (30%) · 2 hc
Nurses2.71 FTE · 3 headcount
Practice Nurse1.00 FTE (37%) · 1 hc
Advanced / Specialist1.71 FTE (63%) · 2 hc
Admin / Non-clinical15.91 FTE · 17 headcount
Management1.00 FTE (6%) · 1 hc
Reception / Admin13.31 FTE (84%) · 14 hc
Other1.60 FTE (10%) · 2 hc
Direct Patient Care1.00 FTE · 1 headcount
Other1.00 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061319GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 5 FTEGP · 2024-09: 6 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 7 FTEGP · 2025-02: 7 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 15 FTEAdmin · 2024-12: 15 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 15 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 16 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 17 FTEAdmin · 2025-11: 17 FTEAdmin · 2025-12: 17 FTEAdmin · 2026-01: 17 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 16 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good71.5%
Phone easy15.0%
Website easy61.9%
100.0% coverage

Prescribing volume

1.66

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.