GP Practice

Summertown Health Centre

K84011

Compare to

Registered patients

19,177

NHS Digital list size

GP FTE

10.99

NHS Digital workforce

Patients per GP FTE

1,745

Items per patient

0.74

prescribing volume

GPPS overall good

2.1%

patient experience

Limited classification in NHS Digital return

948 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

49.4

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K49.4479.7-430.3
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-087809111,0411,1722023-08: 940 appointments2023-09: 818 appointments2023-10: 872 appointments2023-12: 920 appointments2024-01: 1,134 appointments2024-02: 952 appointments2024-03: 869 appointments2024-04: 879 appointments2024-05: 853 appointments2024-06: 928 appointments2024-07: 1,027 appointments2024-08: 852 appointments2024-09: 911 appointments2024-10: 911 appointments2024-11: 1,057 appointments2024-12: 958 appointments2025-01: 1,072 appointments2025-02: 926 appointments2025-03: 925 appointments2025-04: 971 appointments2025-05: 960 appointments2025-06: 918 appointments2025-07: 995 appointments2025-08: 948 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08414854612023-08: 49 appts per 1,000 patients2023-09: 42.7 appts per 1,000 patients2023-10: 45.5 appts per 1,000 patients2023-12: 48 appts per 1,000 patients2024-01: 59.1 appts per 1,000 patients2024-02: 49.6 appts per 1,000 patients2024-03: 45.3 appts per 1,000 patients2024-04: 45.8 appts per 1,000 patients2024-05: 44.5 appts per 1,000 patients2024-06: 48.4 appts per 1,000 patients2024-07: 53.6 appts per 1,000 patients2024-08: 44.4 appts per 1,000 patients2024-09: 47.5 appts per 1,000 patients2024-10: 47.5 appts per 1,000 patients2024-11: 55.1 appts per 1,000 patients2024-12: 50 appts per 1,000 patients2025-01: 55.9 appts per 1,000 patients2025-02: 48.3 appts per 1,000 patients2025-03: 48.2 appts per 1,000 patients2025-04: 50.6 appts per 1,000 patients2025-05: 50.1 appts per 1,000 patients2025-06: 47.9 appts per 1,000 patients2025-07: 51.9 appts per 1,000 patients2025-08: 49.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.4%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+0.4%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Summertown Health Centre's appointments per thousand patients rose to 49.4, which is 4% above the practice's trailing average. This increase suggests a higher demand for appointments or an improvement in booking efficiency.

Several trends are worth noting. The total number of appointments has been steadily increasing, up by 4% month-on-month. This could indicate a growing patient population or more efficient appointment scheduling. Additionally, the DNA rate has remained stable, which is a positive sign of consistent patient attendance.

To confirm these trends, the practice manager should review the scheduling processes and patient feedback to understand the reasons behind the rise in appointments. Additionally, monitoring the DNA rate stability can help ensure that the practice maintains good patient attendance.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-07-13 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-07-13.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.99

Nurse FTE

5.47

Direct Patient Care FTE

4.07

Admin FTE

21.4

1 practices reporting · 100.0% coverage

Staff group mix

GP11.0 FTE · 26%
Nurse5.5 FTE · 13%
Direct Patient Care4.1 FTE · 10%
Admin21.4 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.99 FTE · 17 headcount
Partner4.48 FTE (41%) · 6 hc
Salaried2.67 FTE (24%) · 7 hc
Training (ST/F)3.84 FTE (35%) · 4 hc
Nurses5.47 FTE · 7 headcount
Practice Nurse4.48 FTE (82%) · 6 hc
Advanced / Specialist0.99 FTE (18%) · 1 hc
Admin / Non-clinical21.41 FTE · 25 headcount
Management3.75 FTE (18%) · 4 hc
Reception / Admin15.30 FTE (71%) · 18 hc
Other2.36 FTE (11%) · 3 hc
Direct Patient Care4.07 FTE · 5 headcount
Pharmacist1.76 FTE (43%) · 2 hc
HCA / Nursing Assistant1.32 FTE (32%) · 2 hc
Other0.99 FTE (24%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03291724GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 10 FTEGP · 2024-09: 10 FTEGP · 2024-10: 10 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 10 FTEGP · 2026-03: 11 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 20 FTEAdmin · 2024-12: 20 FTEAdmin · 2025-01: 20 FTEAdmin · 2025-02: 20 FTEAdmin · 2025-03: 20 FTEAdmin · 2025-04: 20 FTEAdmin · 2025-05: 19 FTEAdmin · 2025-06: 19 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 20 FTEAdmin · 2025-09: 20 FTEAdmin · 2025-10: 22 FTEAdmin · 2025-11: 22 FTEAdmin · 2025-12: 22 FTEAdmin · 2026-01: 22 FTEAdmin · 2026-02: 22 FTEAdmin · 2026-03: 21 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.1%
Phone easy2.0%
Website easy1.5%
100.0% coverage

Prescribing volume

0.74

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.