GP Practice

The Bell Surgery

K84035

Compare to

Registered patients

10,925

NHS Digital list size

GP FTE

7.59

NHS Digital workforce

Patients per GP FTE

1,439

Items per patient

1.07

prescribing volume

GPPS overall good

1.2%

patient experience

Limited classification in NHS Digital return

1,085 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

99.3

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K99.3479.7-380.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-088109821,1541,3262023-08: 984 appointments2023-09: 1,034 appointments2023-10: 1,172 appointments2023-12: 1,085 appointments2024-01: 1,228 appointments2024-02: 1,182 appointments2024-03: 1,125 appointments2024-04: 1,273 appointments2024-05: 1,097 appointments2024-06: 1,041 appointments2024-07: 1,115 appointments2024-08: 860 appointments2024-09: 1,043 appointments2024-10: 1,185 appointments2024-11: 1,276 appointments2024-12: 956 appointments2025-01: 1,086 appointments2025-02: 1,058 appointments2025-03: 1,105 appointments2025-04: 1,044 appointments2025-05: 969 appointments2025-06: 1,080 appointments2025-07: 1,087 appointments2025-08: 1,085 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-0874901061212023-08: 90.1 appts per 1,000 patients2023-09: 94.6 appts per 1,000 patients2023-10: 107.3 appts per 1,000 patients2023-12: 99.3 appts per 1,000 patients2024-01: 112.4 appts per 1,000 patients2024-02: 108.2 appts per 1,000 patients2024-03: 103 appts per 1,000 patients2024-04: 116.5 appts per 1,000 patients2024-05: 100.4 appts per 1,000 patients2024-06: 95.3 appts per 1,000 patients2024-07: 102.1 appts per 1,000 patients2024-08: 78.7 appts per 1,000 patients2024-09: 95.5 appts per 1,000 patients2024-10: 108.5 appts per 1,000 patients2024-11: 116.8 appts per 1,000 patients2024-12: 87.5 appts per 1,000 patients2025-01: 99.4 appts per 1,000 patients2025-02: 96.8 appts per 1,000 patients2025-03: 101.1 appts per 1,000 patients2025-04: 95.6 appts per 1,000 patients2025-05: 88.7 appts per 1,000 patients2025-06: 98.9 appts per 1,000 patients2025-07: 99.5 appts per 1,000 patients2025-08: 99.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.4%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+0.4%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients was 99.3, which is slightly above the practice's trailing average. This represents a positive shift from the previous months.

Looking at the trends, the total number of appointments per thousand patients has been steadily increasing, with a slope of 0.4. This indicates a consistent rise in the number of appointments over the past months.

To investigate further, it would be useful to review the data from August 2024, where the total number of appointments was significantly lower at 860, compared to the trailing average of 1119.6. This could provide insights into the factors contributing to the recent increase in appointments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2024-08
value 860 · avg 1119.6 ± 79.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

7.59

Nurse FTE

2.55

Direct Patient Care FTE

1.45

Admin FTE

7.43

1 practices reporting · 100.0% coverage

Staff group mix

GP7.6 FTE · 40%
Nurse2.5 FTE · 13%
Direct Patient Care1.4 FTE · 8%
Admin7.4 FTE · 39%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.59 FTE · 9 headcount
Partner4.48 FTE (59%) · 5 hc
Salaried0.97 FTE (13%) · 2 hc
Training (ST/F)2.14 FTE (28%) · 2 hc
Nurses2.55 FTE · 5 headcount
Practice Nurse2.55 FTE (100%) · 5 hc
Admin / Non-clinical7.43 FTE · 17 headcount
Management0.99 FTE (13%) · 1 hc
Reception / Admin4.47 FTE (60%) · 12 hc
Other1.97 FTE (27%) · 4 hc
Direct Patient Care1.45 FTE · 2 headcount
HCA / Nursing Assistant1.45 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304710GP · 2024-03: 7 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 7 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 7 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 8 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 8 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.2%
Phone easy1.1%
Website easy56.3%
100.0% coverage

Prescribing volume

1.07

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.