GP Practice

Montgomery House Surgery

K84038

Compare to

Registered patients

16,261

NHS Digital list size

GP FTE

7.26

NHS Digital workforce

Patients per GP FTE

2,240

Items per patient

1.54

prescribing volume

GPPS overall good

1.9%

patient experience

Limited classification in NHS Digital return

1,160 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

71.3

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K71.3479.7-408.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-087439981,2531,5082023-08: 1,146 appointments2023-09: 1,046 appointments2023-10: 1,113 appointments2023-12: 1,138 appointments2024-01: 1,200 appointments2024-02: 1,115 appointments2024-03: 1,215 appointments2024-04: 1,227 appointments2024-05: 1,122 appointments2024-06: 1,411 appointments2024-07: 1,434 appointments2024-08: 1,082 appointments2024-09: 1,138 appointments2024-10: 1,209 appointments2024-11: 1,082 appointments2024-12: 1,371 appointments2025-01: 1,012 appointments2025-02: 817 appointments2025-03: 1,019 appointments2025-04: 1,107 appointments2025-05: 1,201 appointments2025-06: 1,372 appointments2025-07: 1,287 appointments2025-08: 1,160 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08466177932023-08: 70.5 appts per 1,000 patients2023-09: 64.3 appts per 1,000 patients2023-10: 68.4 appts per 1,000 patients2023-12: 70 appts per 1,000 patients2024-01: 73.8 appts per 1,000 patients2024-02: 68.6 appts per 1,000 patients2024-03: 74.7 appts per 1,000 patients2024-04: 75.5 appts per 1,000 patients2024-05: 69 appts per 1,000 patients2024-06: 86.8 appts per 1,000 patients2024-07: 88.2 appts per 1,000 patients2024-08: 66.5 appts per 1,000 patients2024-09: 70 appts per 1,000 patients2024-10: 74.3 appts per 1,000 patients2024-11: 66.5 appts per 1,000 patients2024-12: 84.3 appts per 1,000 patients2025-01: 62.2 appts per 1,000 patients2025-02: 50.2 appts per 1,000 patients2025-03: 62.7 appts per 1,000 patients2025-04: 68.1 appts per 1,000 patients2025-05: 73.9 appts per 1,000 patients2025-06: 84.4 appts per 1,000 patients2025-07: 79.1 appts per 1,000 patients2025-08: 71.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3.4%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+3.4%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per thousand patients rose by 3.4% compared to the practice's trailing average. This increase suggests a rise in demand or improved scheduling efficiency.

In 2025-02, the total number of appointments dropped significantly by 33.5% below the trailing average, indicating a potential operational issue or recording anomaly. Conversely, in 2024-07 and 2024-06, the total number of appointments exceeded the trailing average by 21.5% and 22.2% respectively, suggesting periods of higher than usual demand.

To investigate these anomalies, the practice manager should review the recording processes and operational workflows for 2025-02 to identify any underlying issues. Additionally, understanding the factors behind the higher-than-average appointments in 2024-07 and 2024-06 could provide insights into successful demand management strategies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (3)

total2025-02
value 817 · avg 1201.5 ± 132.2
total2024-07
value 1434 · avg 1187.7 ± 94.8
total2024-06
value 1411 · avg 1148.7 ± 91.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-03-06 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-03-06.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.26

Nurse FTE

5.28

Direct Patient Care FTE

9.43

Admin FTE

22.77

1 practices reporting · 100.0% coverage

Staff group mix

GP7.3 FTE · 16%
Nurse5.3 FTE · 12%
Direct Patient Care9.4 FTE · 21%
Admin22.8 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.26 FTE · 9 headcount
Partner3.00 FTE (41%) · 3 hc
Salaried4.26 FTE (59%) · 6 hc
Nurses5.28 FTE · 7 headcount
Practice Nurse3.57 FTE (68%) · 5 hc
Advanced / Specialist1.71 FTE (32%) · 2 hc
Admin / Non-clinical22.77 FTE · 29 headcount
Management2.99 FTE (13%) · 4 hc
Reception / Admin12.67 FTE (56%) · 16 hc
Other7.11 FTE (31%) · 9 hc
Direct Patient Care9.43 FTE · 13 headcount
Pharmacist2.72 FTE (29%) · 4 hc
HCA / Nursing Assistant3.16 FTE (34%) · 5 hc
Physiotherapist0.99 FTE (10%) · 1 hc
Other2.56 FTE (27%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03191826GP · 2024-03: 8 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 10 FTEGP · 2024-08: 11 FTEGP · 2024-09: 9 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 10 FTEGP · 2025-01: 8 FTEGP · 2025-02: 9 FTEGP · 2025-03: 8 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 9 FTEGP · 2025-09: 8 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 5 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 8 FTEDPC · 2024-04: 9 FTEDPC · 2024-05: 9 FTEDPC · 2024-06: 9 FTEDPC · 2024-07: 9 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 7 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 8 FTEDPC · 2024-12: 8 FTEDPC · 2025-01: 8 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 7 FTEDPC · 2025-08: 7 FTEDPC · 2025-09: 7 FTEDPC · 2025-10: 7 FTEDPC · 2025-11: 8 FTEDPC · 2025-12: 8 FTEDPC · 2026-01: 9 FTEDPC · 2026-02: 9 FTEDPC · 2026-03: 9 FTEAdmin · 2024-03: 23 FTEAdmin · 2024-04: 24 FTEAdmin · 2024-05: 24 FTEAdmin · 2024-06: 24 FTEAdmin · 2024-07: 22 FTEAdmin · 2024-08: 22 FTEAdmin · 2024-09: 23 FTEAdmin · 2024-10: 21 FTEAdmin · 2024-11: 22 FTEAdmin · 2024-12: 21 FTEAdmin · 2025-01: 20 FTEAdmin · 2025-02: 20 FTEAdmin · 2025-03: 21 FTEAdmin · 2025-04: 22 FTEAdmin · 2025-05: 22 FTEAdmin · 2025-06: 23 FTEAdmin · 2025-07: 22 FTEAdmin · 2025-08: 22 FTEAdmin · 2025-09: 22 FTEAdmin · 2025-10: 23 FTEAdmin · 2025-11: 23 FTEAdmin · 2025-12: 23 FTEAdmin · 2026-01: 23 FTEAdmin · 2026-02: 23 FTEAdmin · 2026-03: 23 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.9%
Phone easy1.7%
Website easy1.5%
100.0% coverage

Prescribing volume

1.54

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.