GP Practice

Manor Surgery

K84044

Compare to

Registered patients

26,612

NHS Digital list size

GP FTE

21.31

NHS Digital workforce

Patients per GP FTE

1,249

Items per patient

1.27

prescribing volume

GPPS overall good

2.8%

patient experience

Limited classification in NHS Digital return

1,722 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

64.7

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K64.7479.7-415.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,3831,6211,8602,0982023-08: 1,660 appointments2023-09: 1,452 appointments2023-10: 1,644 appointments2023-12: 1,580 appointments2024-01: 2,029 appointments2024-02: 1,906 appointments2024-03: 1,769 appointments2024-04: 1,967 appointments2024-05: 1,675 appointments2024-06: 1,968 appointments2024-07: 1,625 appointments2024-08: 1,847 appointments2024-09: 1,681 appointments2024-10: 1,762 appointments2024-11: 1,750 appointments2024-12: 1,672 appointments2025-01: 1,976 appointments2025-02: 1,798 appointments2025-03: 1,771 appointments2025-04: 1,792 appointments2025-05: 1,594 appointments2025-06: 1,994 appointments2025-07: 1,902 appointments2025-08: 1,722 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08526170792023-08: 62.4 appts per 1,000 patients2023-09: 54.6 appts per 1,000 patients2023-10: 61.8 appts per 1,000 patients2023-12: 59.4 appts per 1,000 patients2024-01: 76.2 appts per 1,000 patients2024-02: 71.6 appts per 1,000 patients2024-03: 66.5 appts per 1,000 patients2024-04: 73.9 appts per 1,000 patients2024-05: 62.9 appts per 1,000 patients2024-06: 74 appts per 1,000 patients2024-07: 61.1 appts per 1,000 patients2024-08: 69.4 appts per 1,000 patients2024-09: 63.2 appts per 1,000 patients2024-10: 66.2 appts per 1,000 patients2024-11: 65.8 appts per 1,000 patients2024-12: 62.8 appts per 1,000 patients2025-01: 74.3 appts per 1,000 patients2025-02: 67.6 appts per 1,000 patients2025-03: 66.5 appts per 1,000 patients2025-04: 67.3 appts per 1,000 patients2025-05: 59.9 appts per 1,000 patients2025-06: 74.9 appts per 1,000 patients2025-07: 71.5 appts per 1,000 patients2025-08: 64.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.8%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+0.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Manor Surgery saw a notable increase in appointments per thousand patients, rising to 64.7 from the trailing average. This rise suggests a potential increase in demand or improved booking efficiency.

Several trends are worth noting. Firstly, the total number of appointments has remained stable, which might indicate consistent patient flow. Secondly, the DNA rate has shown no significant change, suggesting stable patient attendance patterns.

To investigate these trends, it would be prudent to review the booking system for any recent changes that might have influenced the increase in appointments per thousand patients. Additionally, examining the DNA rate stability could provide insights into patient engagement and communication strategies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-10-06 · 6 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-10-06 (6 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

21.31

Nurse FTE

7.19

Direct Patient Care FTE

13.19

Admin FTE

32.85

1 practices reporting · 100.0% coverage

Staff group mix

GP21.3 FTE · 29%
Nurse7.2 FTE · 10%
Direct Patient Care13.2 FTE · 18%
Admin32.9 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP21.30 FTE · 31 headcount
Partner3.57 FTE (17%) · 4 hc
Salaried11.76 FTE (55%) · 21 hc
Training (ST/F)5.97 FTE (28%) · 6 hc
Nurses7.19 FTE · 11 headcount
Practice Nurse6.79 FTE (94%) · 10 hc
Advanced / Specialist0.40 FTE (6%) · 1 hc
Admin / Non-clinical32.85 FTE · 45 headcount
Management3.69 FTE (11%) · 4 hc
Reception / Admin13.97 FTE (43%) · 19 hc
Other15.19 FTE (46%) · 22 hc
Direct Patient Care13.17 FTE · 18 headcount
Pharmacist3.93 FTE (30%) · 5 hc
HCA / Nursing Assistant1.97 FTE (15%) · 2 hc
Paramedic3.13 FTE (24%) · 4 hc
Social Prescriber0.85 FTE (6%) · 1 hc
Other3.29 FTE (25%) · 6 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-033162942GP · 2024-03: 12 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 12 FTEGP · 2024-07: 12 FTEGP · 2024-08: 14 FTEGP · 2024-09: 13 FTEGP · 2024-10: 22 FTEGP · 2024-11: 21 FTEGP · 2024-12: 20 FTEGP · 2025-01: 20 FTEGP · 2025-02: 21 FTEGP · 2025-03: 21 FTEGP · 2025-04: 21 FTEGP · 2025-05: 21 FTEGP · 2025-06: 21 FTEGP · 2025-07: 21 FTEGP · 2025-08: 22 FTEGP · 2025-09: 23 FTEGP · 2025-10: 23 FTEGP · 2025-11: 23 FTEGP · 2025-12: 23 FTEGP · 2026-01: 23 FTEGP · 2026-02: 22 FTEGP · 2026-03: 21 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 8 FTENurse · 2024-11: 8 FTENurse · 2024-12: 8 FTENurse · 2025-01: 8 FTENurse · 2025-02: 8 FTENurse · 2025-03: 8 FTENurse · 2025-04: 8 FTENurse · 2025-05: 8 FTENurse · 2025-06: 8 FTENurse · 2025-07: 7 FTENurse · 2025-08: 8 FTENurse · 2025-09: 8 FTENurse · 2025-10: 8 FTENurse · 2025-11: 8 FTENurse · 2025-12: 8 FTENurse · 2026-01: 8 FTENurse · 2026-02: 8 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 8 FTEDPC · 2024-04: 8 FTEDPC · 2024-05: 8 FTEDPC · 2024-06: 8 FTEDPC · 2024-07: 8 FTEDPC · 2024-08: 8 FTEDPC · 2024-09: 8 FTEDPC · 2024-10: 11 FTEDPC · 2024-11: 13 FTEDPC · 2024-12: 13 FTEDPC · 2025-01: 13 FTEDPC · 2025-02: 13 FTEDPC · 2025-03: 13 FTEDPC · 2025-04: 12 FTEDPC · 2025-05: 12 FTEDPC · 2025-06: 13 FTEDPC · 2025-07: 13 FTEDPC · 2025-08: 14 FTEDPC · 2025-09: 14 FTEDPC · 2025-10: 12 FTEDPC · 2025-11: 12 FTEDPC · 2025-12: 13 FTEDPC · 2026-01: 13 FTEDPC · 2026-02: 12 FTEDPC · 2026-03: 13 FTEAdmin · 2024-03: 18 FTEAdmin · 2024-04: 18 FTEAdmin · 2024-05: 18 FTEAdmin · 2024-06: 18 FTEAdmin · 2024-07: 18 FTEAdmin · 2024-08: 18 FTEAdmin · 2024-09: 18 FTEAdmin · 2024-10: 33 FTEAdmin · 2024-11: 37 FTEAdmin · 2024-12: 37 FTEAdmin · 2025-01: 37 FTEAdmin · 2025-02: 37 FTEAdmin · 2025-03: 38 FTEAdmin · 2025-04: 37 FTEAdmin · 2025-05: 37 FTEAdmin · 2025-06: 35 FTEAdmin · 2025-07: 35 FTEAdmin · 2025-08: 35 FTEAdmin · 2025-09: 35 FTEAdmin · 2025-10: 35 FTEAdmin · 2025-11: 38 FTEAdmin · 2025-12: 37 FTEAdmin · 2026-01: 37 FTEAdmin · 2026-02: 35 FTEAdmin · 2026-03: 33 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.8%
Phone easy2.4%
Website easy1.9%
100.0% coverage

Prescribing volume

1.27

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.