GP Practice

Oak Tree Health Centre

K84624

Compare to

Registered patients

11,038

NHS Digital list size

GP FTE

3.04

NHS Digital workforce

Patients per GP FTE

3,631

Items per patient

1.08

prescribing volume

GPPS overall good

1.1%

patient experience

Limited classification in NHS Digital return

861 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

78.0

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K78.0479.7-401.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-087549411,1271,3142023-08: 884 appointments2023-09: 1,114 appointments2023-10: 1,161 appointments2023-12: 808 appointments2024-01: 1,037 appointments2024-02: 1,045 appointments2024-03: 1,019 appointments2024-04: 960 appointments2024-05: 1,047 appointments2024-06: 993 appointments2024-07: 1,260 appointments2024-08: 953 appointments2024-09: 921 appointments2024-10: 1,080 appointments2024-11: 983 appointments2024-12: 873 appointments2025-01: 1,052 appointments2025-02: 1,167 appointments2025-03: 983 appointments2025-04: 1,191 appointments2025-05: 1,179 appointments2025-06: 959 appointments2025-07: 874 appointments2025-08: 861 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-0868851021192023-08: 80.1 appts per 1,000 patients2023-09: 100.9 appts per 1,000 patients2023-10: 105.2 appts per 1,000 patients2023-12: 73.2 appts per 1,000 patients2024-01: 93.9 appts per 1,000 patients2024-02: 94.7 appts per 1,000 patients2024-03: 92.3 appts per 1,000 patients2024-04: 87 appts per 1,000 patients2024-05: 94.9 appts per 1,000 patients2024-06: 90 appts per 1,000 patients2024-07: 114.2 appts per 1,000 patients2024-08: 86.3 appts per 1,000 patients2024-09: 83.4 appts per 1,000 patients2024-10: 97.8 appts per 1,000 patients2024-11: 89.1 appts per 1,000 patients2024-12: 79.1 appts per 1,000 patients2025-01: 95.3 appts per 1,000 patients2025-02: 105.7 appts per 1,000 patients2025-03: 89.1 appts per 1,000 patients2025-04: 107.9 appts per 1,000 patients2025-05: 106.8 appts per 1,000 patients2025-06: 86.9 appts per 1,000 patients2025-07: 79.2 appts per 1,000 patients2025-08: 78 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-5%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-5.1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients dropped by 5.1% compared to the practice's trailing average. This is the most significant change observed this month.

There were no notable trends or step changes in the data. The total number of appointments per thousand patients showed a consistent downward trend, and other key performance indicators remained stable.

To understand the drop in total appointments, it would be useful to review any changes in patient demographics or practice policies that might have affected appointment scheduling. Additionally, examining the DNA rate could provide insights into whether missed appointments are contributing to the overall decline.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2024-07
value 1260 · avg 984.3 ± 103.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2018-06-12 · 81 months ago
  • Using CQC review date (2019-07-10) as last assessment. Original inspection date: 2018-06-12.
  • Current rating is good, and the latest CQC assessment date is 2019-07-10 (81 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

3.04

Nurse FTE

3.64

Direct Patient Care FTE

2

Admin FTE

9.2

1 practices reporting · 100.0% coverage

Staff group mix

GP3.0 FTE · 17%
Nurse3.6 FTE · 20%
Direct Patient Care2.0 FTE · 11%
Admin9.2 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.04 FTE · 4 headcount
Partner3.04 FTE (100%) · 4 hc
Nurses3.64 FTE · 5 headcount
Practice Nurse2.84 FTE (78%) · 4 hc
Advanced / Specialist0.80 FTE (22%) · 1 hc
Admin / Non-clinical9.20 FTE · 11 headcount
Management2.00 FTE (22%) · 2 hc
Reception / Admin6.72 FTE (73%) · 8 hc
Other0.48 FTE (5%) · 1 hc
Direct Patient Care2.00 FTE · 3 headcount
HCA / Nursing Assistant1.36 FTE (68%) · 2 hc
Paramedic0.64 FTE (32%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0315913GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 11 FTEAdmin · 2024-10: 11 FTEAdmin · 2024-11: 11 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 11 FTEAdmin · 2025-05: 11 FTEAdmin · 2025-06: 11 FTEAdmin · 2025-07: 11 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 11 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.1%
Phone easy1.0%
Website easy88.1%
100.0% coverage

Prescribing volume

1.08

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.