GP Practice

Montpelier Health Centre

L81012

Compare to

Registered patients

19,009

NHS Digital list size

GP FTE

13.66

NHS Digital workforce

Patients per GP FTE

1,392

Items per patient

0.75

prescribing volume

GPPS overall good

2.3%

patient experience

Limited classification in NHS Digital return

1,088 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

57.2

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K57.2479.7-422.5
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-089981,3071,6171,9262023-08: 1,761 appointments2023-09: 1,815 appointments2023-10: 1,836 appointments2023-12: 1,641 appointments2024-01: 1,810 appointments2024-02: 1,830 appointments2024-03: 1,658 appointments2024-04: 1,812 appointments2024-05: 1,392 appointments2024-06: 1,408 appointments2024-07: 1,549 appointments2024-08: 1,331 appointments2024-09: 1,365 appointments2024-10: 1,497 appointments2024-11: 1,333 appointments2024-12: 1,273 appointments2025-01: 1,320 appointments2025-02: 1,302 appointments2025-03: 1,312 appointments2025-04: 1,386 appointments2025-05: 1,353 appointments2025-06: 1,457 appointments2025-07: 1,417 appointments2025-08: 1,088 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085269851012023-08: 92.6 appts per 1,000 patients2023-09: 95.5 appts per 1,000 patients2023-10: 96.6 appts per 1,000 patients2023-12: 86.3 appts per 1,000 patients2024-01: 95.2 appts per 1,000 patients2024-02: 96.3 appts per 1,000 patients2024-03: 87.2 appts per 1,000 patients2024-04: 95.3 appts per 1,000 patients2024-05: 73.2 appts per 1,000 patients2024-06: 74.1 appts per 1,000 patients2024-07: 81.5 appts per 1,000 patients2024-08: 70 appts per 1,000 patients2024-09: 71.8 appts per 1,000 patients2024-10: 78.8 appts per 1,000 patients2024-11: 70.1 appts per 1,000 patients2024-12: 67 appts per 1,000 patients2025-01: 69.4 appts per 1,000 patients2025-02: 68.5 appts per 1,000 patients2025-03: 69 appts per 1,000 patients2025-04: 72.9 appts per 1,000 patients2025-05: 71.2 appts per 1,000 patients2025-06: 76.6 appts per 1,000 patients2025-07: 74.5 appts per 1,000 patients2025-08: 57.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In 2025-08, the total number of appointments was 1088, which is significantly lower than the practice's trailing average of 1362.2. This represents a notable drop in activity compared to previous months.

There are no significant trends or step changes identified in the data. The total number of appointments has shown a consistent downward trend over the past few months, with a slope of -2.

To investigate this further, it would be useful to review the appointment scheduling and patient communication processes to understand the reasons behind the reduced appointment numbers. Additionally, checking for any system changes or external factors that might have contributed to this decline could provide valuable insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (4)

total2025-08
value 1088 · avg 1362.2 ± 63.6
total2024-08
value 1331 · avg 1711 ± 179.4
total2024-06
value 1408 · avg 1727.7 ± 159.1
total2024-05
value 1392 · avg 1770.6 ± 129.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

highscore 94/100medium confidence
Last inspection: 2021-09-10 · 55 months ago
  • Current rating is good, and the latest CQC assessment date is 2021-09-10 (55 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

13.66

Nurse FTE

5.52

Direct Patient Care FTE

6.4

Admin FTE

52.42

1 practices reporting · 100.0% coverage

Staff group mix

GP13.7 FTE · 18%
Nurse5.5 FTE · 7%
Direct Patient Care6.4 FTE · 8%
Admin52.4 FTE · 67%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP13.66 FTE · 22 headcount
Partner4.00 FTE (29%) · 5 hc
Salaried8.27 FTE (61%) · 15 hc
Training (ST/F)1.07 FTE (8%) · 1 hc
Retainer0.32 FTE (2%) · 1 hc
Nurses5.52 FTE · 9 headcount
Practice Nurse5.07 FTE (92%) · 8 hc
Advanced / Specialist0.45 FTE (8%) · 1 hc
Admin / Non-clinical52.42 FTE · 62 headcount
Management6.68 FTE (13%) · 7 hc
Reception / Admin31.52 FTE (60%) · 38 hc
Other14.22 FTE (27%) · 17 hc
Direct Patient Care6.40 FTE · 9 headcount
Pharmacist2.80 FTE (44%) · 3 hc
HCA / Nursing Assistant0.93 FTE (15%) · 1 hc
Social Prescriber0.56 FTE (9%) · 1 hc
Other2.11 FTE (33%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030193958GP · 2024-03: 12 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 12 FTEGP · 2024-07: 12 FTEGP · 2024-08: 12 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 12 FTEGP · 2025-03: 13 FTEGP · 2025-04: 13 FTEGP · 2025-05: 13 FTEGP · 2025-06: 13 FTEGP · 2025-07: 13 FTEGP · 2025-08: 13 FTEGP · 2025-09: 13 FTEGP · 2025-10: 13 FTEGP · 2025-11: 14 FTEGP · 2025-12: 14 FTEGP · 2026-01: 14 FTEGP · 2026-02: 14 FTEGP · 2026-03: 14 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 6 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 6 FTEDPC · 2024-07: 6 FTEDPC · 2024-08: 6 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 6 FTEDPC · 2024-11: 6 FTEDPC · 2024-12: 6 FTEDPC · 2025-01: 6 FTEDPC · 2025-02: 6 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 45 FTEAdmin · 2024-04: 45 FTEAdmin · 2024-05: 45 FTEAdmin · 2024-06: 45 FTEAdmin · 2024-07: 45 FTEAdmin · 2024-08: 46 FTEAdmin · 2024-09: 46 FTEAdmin · 2024-10: 46 FTEAdmin · 2024-11: 46 FTEAdmin · 2024-12: 46 FTEAdmin · 2025-01: 46 FTEAdmin · 2025-02: 46 FTEAdmin · 2025-03: 48 FTEAdmin · 2025-04: 48 FTEAdmin · 2025-05: 48 FTEAdmin · 2025-06: 48 FTEAdmin · 2025-07: 49 FTEAdmin · 2025-08: 49 FTEAdmin · 2025-09: 49 FTEAdmin · 2025-10: 49 FTEAdmin · 2025-11: 49 FTEAdmin · 2025-12: 50 FTEAdmin · 2026-01: 50 FTEAdmin · 2026-02: 51 FTEAdmin · 2026-03: 52 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.3%
Phone easy2.2%
Website easy1.9%
100.0% coverage

Prescribing volume

0.75

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.